The samples arrived quickly and the spc wall panels are amazing quality with great guarantees. Perfect for our project and at last we have found a company that does 2800mm high. Marcus was very helpfu... もっと見る
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Exceptionally impressed with the speediness of delivery and the free sample service. Have been looking for a 'believable' tile with grout product and, as picky as I am, I cannot see any fault with th... もっと見る
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Had a good first experience with the company delivering flooring and wet wall. Due to such good experience ordered more wet wall, only for the wet wall to take more than three weeks to arrive due to t... もっと見る
Cannot fault this company, product or customer service. Ordered flooring and it initially came the same day! Then needed to order another box as we were short (my error) and they were so good they mov... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Pro-Tek™, we’re committed to supplying premium luxury vinyl flooring at competitive prices. We have developed a range of state-of-the-art LVT options that enhance every room they adorn. Through meticulous research and development, we have created innovative flooring options that strike the perfect balance between aesthetic appeal and functionality.We offer a wide range of flooring in both WPC and SPC aswell as our incredible Tek- Core range. In herringbone , Plank and tile designs we will have a flooring option for you. Our flooring is fully waterproof and suitable for all areas of the home as well as your commercial space , We offer 20 year to lifetime residentail guarantees across the range aswell as a 30 year commercial We’re on a mission to make high-quality engineered vinyl flooring that people can rely on. That’s why a great deal of what we do involves research, development and testing. We’re determined to ensure our products are the best in the industry, which is why we’re always looking for ways to improve and innovate. This unwavering commitment to excellence is one of the reasons why we won The National Flooring Innovation Awards in 2018 and 2019
連絡先
66 Purley Way - Croydon, CR0 3JP , London, 英国
- 020 3917 5550
- info@protekflooring.co.uk
- pro-tek-flooring.com
4.7
優良
285件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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Pro Tek Flooring LTD からの回答
Hi P Johns
Thank you for the 5* Review , we really appreciate it !
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Perfect experience start to finish
Good price with no hidden extras. Order was placed and within a couple of hours, someone had called me to arrange the delivery. A box and the product inside was damaged on arrival but one quick call to customer services and the box was replaced with no issues at all. The delivery man was very cheerful and friendly and dropped the pallet exactly where I needed it. Overall, fantastic service and I'm very pleased with the ease of everything from start to finish. Special mention to Helen for being so helpful and pleasant to speak to.
2025年10月27日
Pro Tek Flooring LTD からの回答
Hi Miss Jackson
Wow ! What a review , Thank you so much for taking the time to leave such a detailed review we really appreciate it
I will be sure to pass this review onto all the relevant departments especially Helen as she will bbe over the moon seeing this.
Thank you again
Marcus Kallmeier
Director
Pro Tek Flooring LTD
The order arrived as stated
The order arrived as stated. The delivery driver was friendly, helpful and polite.
Very straightforward ordering and a great selection of colours and patterns.
2025年10月27日
Pro Tek Flooring LTD からの回答
Hi Linda
Thank you so much for the great review !
I will be sure to pass your kind words onto the delivery driver. I am really glad that you liked the products that we have to offer
Marcus Kallmeier
Director
Pro Tek Flooring LTD
nicely cut samples delivered promptly
2025年10月17日
Pro Tek Flooring LTD からの回答
Hi Simon
Thank you for the review
Please let us know when you are ready to order and we will be happy to help !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Pro Tek Flooring LTD からの回答
Hi Vipul
Thank you for the 5*
We are glad you like the samples and will be happy to assist you when the time comes to palce your order.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Amazing customer service
Amazing customer service - especially Helen. When I had ordered the wrong flooring she resolved this quickly and efficiently. Speedy delivery and quality product.
2025年10月13日
Pro Tek Flooring LTD からの回答
Hi Kerry
I will be sure to pass your kind words onto Helen and the sales team
We always ensure that we are able to offer the highest level of customer service alongside a quality product.
If you have any more questions please do not hestitate to contact us
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great Product really good company to deal with highly recommend
Very pleased with prompt response and delivery, shall defiantly place an order when Iv decided on which finish.
2025年10月10日
Pro Tek Flooring LTD からの回答
Hi Graham
We are glad that everything has gone smoothly for you thus far.
Please do not hesitate to contact us if you need any assistance when placing your order or if you need any additional information on any of our products.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
There flooring is amazing
There flooring is amazing, the quality is out standing, just a bit out of my price range, which is pitty, if you can afford there flooring there is nothing else compares to there quality
2025年9月29日
Pro Tek Flooring LTD からの回答
Hi Hugh
Thank you for taking the time to leave us a review
We do try and be as competitive as possible with our pricing.
With us being a dedicated site for Click Vinyl flooring we have spent countless years researching the products that we offer ensuring they are of the ighest quality and superior to other comparisons on the Market
Please let me know fi you require any assistance and take a look for any offers that we may be doing in the future
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Top Product
Quick delivery,although expensive, 50 pounds. Great quality product and easy to lay with same colour accessories which enhances the rooms. As usual making sure you read the fitting instructions is a must, especially the subfloor condition. A very good product.
2025年9月24日
Pro Tek Flooring LTD からの回答
Hi Glen
Thank you for the 5*
We are glad that you made note of the preperation that was required and that you love the product.
It is a shame that we have to charge what we do in terms of delivery however this is only to cover the costs
We have noticed in recent years due to the current climate that the cost for deliveries across the UK has risen
We do offer free delivery over £500 PRE VAT and i hope that everything went smoothly
We would love to see images of the finished article if you would be happy to send them to info@protekflooring.co.uk
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Looks fantastic
Looks fantastic. Our builder loves it, he says it's a great quality and easy to fit compared to others he's fitted! We love it.
2025年9月23日
Pro Tek Flooring LTD からの回答
Hi Shelley
Thank you for taking the time to leave us such a great review !
We are so glad that yourself and the builder loved the product and look forward to more orders in the future
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Impressed with the samples
I ordered 3 samples on the Sunday evening and they had arrived by the Tuesday. I ordered one from the value range and two from Editions. The Edditions samples feel really great quality and they have a true wood feel to them. The insulation feels of great quality too. I have also tried scratching the sample with a belt buckle and there were no marks left. I have left the plan in water from 6.30pm to 11.30am and there is no change whatsoever to the feel or quality. So far, I am very impressed. We will probably get this LVT so I will put another review when we have received them. So far, so good!
Update: 31/03/2026
I haven't been able to write a review about purchasing the items because our property purchase fell through. When I eventually get a chance to buy this flooring, I will put a review on here. I just wanted to make it clear that my lack of second review is not because it was terrible.
2025年9月23日
自発的なレビュー
Pro Tek Flooring LTD からの回答
Hi Jackie
Thank you for taking the time to leave such a detailed review
We pride ourselves on offering such a good product and i am really happy that you tested everything to ensure you were happy before going ahead.
If you have any questions or need any extra help please do not hesitate to email us on info@protekflooring.co.uk
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great service and good quality durable…
Great service and good quality durable flooring. Simple to lay, looks super.
2025年8月18日
Pro Tek Flooring LTD からの回答
Hi Kathryn
Thank you for the kind words
We are really happy that you are happy with everything.
We cant wait to see you again in the future for your next project
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Quick delivery, great service
Quick delivery, a pack was slightly damaged during transport but a replacement was sent out the very next day. Fantastic service.
2025年9月11日
Pro Tek Flooring LTD からの回答
Hi Lisa
Thank you for leaving us a 5* Review
We really appreciate all the feedback
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Pro Tek Flooring LTD からの回答
Hi Mr Roberts
We are gla that you had a great expereience and the samples arrived quickly
We would love to turn the 2* review into a 5* review and would love to know what we can do for you to acheive that
If you would like to reach out to me directly i would be more than happy to help
my email is marcus@protekflooring.co.uk
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
This flooring is easy to lay
This flooring is easy to lay, though I did get someone to do it for me.
Hard wearing, great colour, and looks fantastic.
2025年9月4日
Pro Tek Flooring LTD からの回答
Hi Lin
We are so glad to hear that you are happy with your purchase !
We would love to see some photos of your finsihed project to showcase on the website.
If you are happy to share them with us please send them to info@protekflooring.co.uk with your instagram handle if you have one and we will tag and share.
Thank you again
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Pro Tek Flooring LTD からの回答
Hi Rosie
Thank you for the 5*.
If you need any help in the future please do not hesitate to contact us on the email or number below.
020 3917 5550
Info@protekflooring.co.uk
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Good Knowledgeable Technical Support
Good Customer Service, knowledgeable Technical support and next day sample of flooring sent.
2025年9月4日
Pro Tek Flooring LTD からの回答
Hi Mr Burns
Thank you for taking the time to leave us a great 5* review.
I will be sure to pass the information about you exprience onto the sales and technical support teams.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Quick response.
Samples arrived quickly and well packaged. Good follow-up without being too pushy.
2025年8月18日
Pro Tek Flooring LTD からの回答
Hi Susan
Thank you for the 5*
I am happy that the sales team were of assistance to you. We do understand that this desicion can take a while and were more than happy to take the time to assist you in ensuring you make the best choice for you.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Pro Tek Flooring LTD からの回答
Hi
Thank you for the review
We pride ourselves on the quick turnaround of the samples as well as being able to offer some of the largest flooring samples in the UK
Please let us know if you need any help when ordering your flooring
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
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