The samples arrived quickly and the spc wall panels are amazing quality with great guarantees. Perfect for our project and at last we have found a company that does 2800mm high. Marcus was very helpfu... もっと見る
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Exceptionally impressed with the speediness of delivery and the free sample service. Have been looking for a 'believable' tile with grout product and, as picky as I am, I cannot see any fault with th... もっと見る
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Had a good first experience with the company delivering flooring and wet wall. Due to such good experience ordered more wet wall, only for the wet wall to take more than three weeks to arrive due to t... もっと見る
Cannot fault this company, product or customer service. Ordered flooring and it initially came the same day! Then needed to order another box as we were short (my error) and they were so good they mov... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Pro-Tek™, we’re committed to supplying premium luxury vinyl flooring at competitive prices. We have developed a range of state-of-the-art LVT options that enhance every room they adorn. Through meticulous research and development, we have created innovative flooring options that strike the perfect balance between aesthetic appeal and functionality.We offer a wide range of flooring in both WPC and SPC aswell as our incredible Tek- Core range. In herringbone , Plank and tile designs we will have a flooring option for you. Our flooring is fully waterproof and suitable for all areas of the home as well as your commercial space , We offer 20 year to lifetime residentail guarantees across the range aswell as a 30 year commercial We’re on a mission to make high-quality engineered vinyl flooring that people can rely on. That’s why a great deal of what we do involves research, development and testing. We’re determined to ensure our products are the best in the industry, which is why we’re always looking for ways to improve and innovate. This unwavering commitment to excellence is one of the reasons why we won The National Flooring Innovation Awards in 2018 and 2019
連絡先
66 Purley Way - Croydon, CR0 3JP , London, 英国
- 020 3917 5550
- info@protekflooring.co.uk
- pro-tek-flooring.com
4.7
優良
285件のレビュー
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Generally a good service with some room to improve
I bought vinyl flooring from Pro Tek to cover the ground floor of my house.
What I liked:
-Pro Tek offers a helpful feature to send samples on request, making it easier to choose the right flooring.
-Ordering was easy, with plenty of information about the range they offer.
-They accept a reasonable amount of leftover material for return, as long as it is undamaged and unopened.
What I didn’t like:
-The company didn’t have my choice in stock. I was assured it would be available by [date X], but it wasn’t, forcing me to choose another product due to the time constraint.
-The refund process was a bit slow and required several reminders from my side.
Overall: A solid, durable product at an affordable price. I’ve had no issues with the vinyl flooring after a year of use.
2024年8月27日
Pro Tek Flooring LTD からの回答
Hi Martin
Thank you for the review and or going into a full depth explanation of your experience
We are sorry that we didnt acheive the 5* with you , in terms of the date we do try and get this as accurate to the landing date as possible for the prodcut but sometimes due to shipping delays this does become beyond our control.
I am happy that a year down the lne you are still enjoying your flooring and we hope you enjoy many more years
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great product and customer service
Great help and customer service before and after purchase. Great product, the herringbone has been down for nearly a year now in the hall and kitchen diner. Easy to keep clean (follow product guidance for cleaning) and we have a large dog/children - so far it’s great!
2025年8月15日
Pro Tek Flooring LTD からの回答
Hi Nicola
Thank you for taking the time to leave such a great review
It is nice to see a review from someone who has haid thier flooring laid down for a significant period of time
We hope that you enjoy many more years of the flooring and if you ever decide you need a change in decor you know where we are !
Thank you again
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Medium oak caulking, perfect colour match
Ordered some medium oak caulking and it was delivered as per the tracking information. P&p was a bit sneakily added, the caulking was about £9 and the delivery was £10! My own fault I know but the delivery charge wasn't very noticeable or I'd have chose a lower priced delivery option.
2025年8月4日
Pro Tek Flooring LTD からの回答
Hi Matt
Thank you for taking the time to leave us a review. I am glad that the product was exactly what you needed and the colour match was great !
I am sorry that you arenot entirely happy with the delivery charge or the way it is displayed. With the delivery charges we only pass on the charge that the courier gives to us however i will take your advice on board and look to make this more noticeable at checkout
Thank you again for taking the time to leave us the review.
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Samples were sent very quickly
Samples were sent very quickly. They look good quality. Haven't made a final decision yet. But thanks for your quick service.
2025年8月4日
Pro Tek Flooring LTD からの回答
Hi Mr Frew
Thank you you for taking the time to leave us a review , If you need any help once you have made a desicion please give us a call or send us an email and we will be happy to assist you
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very quick to respond to my queries and…
Very quick to respond to my queries and samples arrived quickly too. The wide plank luxury vinyl looks really good. Also interested in herringbone. I put the samples in a bucket for two days and the Pro Tek was totally fine (as we're my quick step and evro samples). The chkarndean and Amico glue down version all curled up. On my scratch test the pro Tek was as good as the others. The samples from here and other companies did all scratch, but applied some heat and was able to smooth back down fairly well. Cost is alot less than others but the quality seems right up there to me. Not laid floor yet as still looking at best solution after being flooded by a burst pipe.
2025年7月31日
Pro Tek Flooring LTD からの回答
Hi Lindsey
Thank you so much for leaving a great review , We spond a vigorous amount of time in testing our product to ensure that they are of the best quality. We also pride ourselves on offering an incredible product at a great price.
If you need any additional advice on the product or any extra technical information to help you make your desicion i would be happy to help
You can email me direct on marcus@protekflooring.co.uk or call me on 020 3917 5550
Thank you again
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Fantastic customer service and excellent product.
Fantastic customer service. As soon as I placed my order Pro-tek contacted me about delivery and arranged a day that suited me. The quality of the flooring is excellent. Will be using this company again for future purchases.
2025年7月28日
Pro Tek Flooring LTD からの回答
Hi Julie
Thank you so much for such a great review !
We are so glad that the whole process was smooth for you and that you love the product
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Ordered samples which came really…
Ordered samples which came really quickly. They look great quality with a lovely thick underlay too. Will be ordering Hursk Oak in the super long plank!
2025年7月25日
Pro Tek Flooring LTD からの回答
Hi Kirsty
Great choice in picking the new Super Long Plank !
This is our best SPC flooring to date
We look forward to receiving your order
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Ordered some samples and we are very…
Ordered some samples and we are very happy with them 😊the delivery was fast and it was helpful to get a variety of different sizes and colours.
2025年7月21日
Pro Tek Flooring LTD からの回答
Hi
Thank you for the Review !
I am glad that everything went great for you :)
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great Product
Great product. Good quick delivery and sales team are excellent on the phone or via email, thanks again.
2025年7月21日
Pro Tek Flooring LTD からの回答
Hi Dave
Thank you for the great review
I will make sure the sales team get to see this.
If you need any extra advice or help please do not hesitate to contact us
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
The samples will help us decide on what…
The samples will help us decide on what flooring to use on our bathroom floor, plus they were free 😀
2025年7月14日
Pro Tek Flooring LTD からの回答
Hi Gary
Everyone loves a freebie ! im glad that they helped you make a desicion easily and thank you so much for leaving the 5 * review we really appreicate it.
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Quick service with a great product
Quick service with a great product. Nothing bad to say from my experience.
2025年7月16日
Pro Tek Flooring LTD からの回答
Hi Joshua
We ar really happy that everything went so smoothly for you !
Thank you for taking the time to leave us the 5* review.
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Lovely flooring
Beautiful flooring, had an issue with the courier which was resolved incredible quickly and kindly by Pro Tek, would definitely recommend!
2025年6月30日
Pro Tek Flooring LTD からの回答
Hi Molly
Thank you for the 5*. I was so good to see your progress on Instagram and the van looks great !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
The company have been mega attentive
The company have been attentive, communicative and friendly.
There was a small issue with the payment and they went way beyond to help me.
The product is way beyond any other I have tried. There are many intimators but the products here are a step up and beyond others.
Even the delivery is well thought through.
2025年7月11日
Pro Tek Flooring LTD からの回答
Hi Stephen
Thank you so much for this fantastic review !
I am glad everything went so well and that you are happy with the product. If you need anything else please give me a call
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great service
Great service, very prompt. Ordered 3 free samples. Glad I did because it helped me decide
2025年7月10日
Pro Tek Flooring LTD からの回答
Hi Debbie
Thank you for taking the time to leave such a great review!
We are glad the samples help , We ensure that we can send as large of a sample piece as possible to help make your desicion easier.
Thank you again
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Pro Tek Flooring LTD からの回答
Hi Zhichao
Thank you for the 5* review
We are really happy that everything went smoothly for you and you like the product.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very good flooring and good value will…
Very good flooring and good value will be ordering some in a couple of months
2025年6月27日
Pro Tek Flooring LTD からの回答
Hi John
Thank you so much for the 5* review , we look forward to recieving your order , if you need any help with the ordering process please let me know !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Speedy delivery
Only ordered some samples , but came super quick and free delivery, quality seemed good.
2025年7月3日
Pro Tek Flooring LTD からの回答
Hi Daryl
Thank you for the review. Please let us know if you need any assistance when palcing your order , or if you have any technical questions we will be happy to help.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very nice flooring
Very nice flooring. Builder's did mention bit hard to click together but looks lovely.
2025年6月25日
Pro Tek Flooring LTD からの回答
Hi Gail
Thank you for the review , We are really glad you re happy with the end product and would to see some images to showcase on the website!
If you are happy to please email them through to info@protekflooring.co.uk
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very prompt service.
2025年7月2日
Pro Tek Flooring LTD からの回答
Hi Chris
Thank you so much for the 5* Review.
We look forward to seeing more orders from you in the future.
Thank you again.
Marcus Kallmeier
Director
Pro Tek Flooring LTD
The quality of the tiles is brilliant
The quality of the tiles is brilliant. The samples came straight away and I will be ordering soon.
2025年6月19日
Pro Tek Flooring LTD からの回答
Hi Kathryn
Thank you for taking the time to leave a great 5* review
We are really happy that you like the quality and look forward to recieving your order !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
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