Great price and super fats delivery. I'm in Canada, and even with shipping it still works out cheaper than my local bike shop down the road.
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My order arrived 10 days late, and I was charged double tax and duty despite the site claiming to be Canadian. Iâve tried contacting customer service to resolve this but havenât received any response.... ãã£ãšèŠã
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I ordered first time in 2018 Pearl Izumi Pursuit Attack Knickers two pairs then last year I ordered Tour de France yellow Santini then today need second pair white one. The best quality cycling & work... ãã£ãšèŠã
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I ordered 2 michelin Tires 700x25C at the best price on the internet plus shipping was reasonable and delivery as promised on time I recommend highly you buy from probikekit.ca my first experience... ãã£ãšèŠã
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4.0
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All was good from ordering to shippingâŠ
All was good from ordering to shipping and they were the only company that had the parts that i needed in stock. I won't hesitate to order again from probikekit in the future.
2022幎12æ2æ¥
probikekit.ca ããã®åç
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
ProBikeKit amazing service
I ordered 2 michelin Tires 700x25C at the best price on the internet plus shipping was reasonable and delivery as promised on time
I recommend highly you buy from probikekit.ca my first experience was more than favorable and no I do not work for them in case someone thinks it's a false review
2023幎2æ24æ¥
probikekit.ca ããã®åç
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I loved the website also the pricesâŠ
I loved the website also the prices were great. Everything I was looking for was there and lots of different things to choose from
2023幎3æ9æ¥
probikekit.ca ããã®åç
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Cancelled and no reason provided
Items showed in stock but order was cancelled with no explanation given.
Waste of time
2023幎3æ8æ¥
probikekit.ca ããã®åç
Hello Jason,
Thank you for leaving your review.
I am so sorry to hear that you have had an issue with your order being cancelled and have sent you a message to your online account with a further update on this. Please log into your account at your convenience to receive my message.
Regards,
Leah
They easy to use and quality stuffâŠ
They easy to use and quality stuff whenâs I buy
2023幎3æ6æ¥
probikekit.ca ããã®åç
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Your selection of offered inner tubeâŠ
Your selection of offered inner tube sizes was poor. Nothing was found for our larger carbon wheels 80mm size.
Also no Shimano SPD-SL Cleat Sets were shown
2023幎3æ4æ¥
probikekit.ca ããã®åç
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Excellent service with a quick andâŠ
Excellent service with a quick and efficient shipment and tracking. Price was great too!
2023幎2æ27æ¥
probikekit.ca ããã®åç
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Beware the customs duties
I thought I was ordering from a Canadian based company (note the canadian website). Instead, the order is coming from somewhere outside the country and I am being charged a significant customs duty. There was no previous notice that customs duties would be charged. With the addition of the shipping fees and the duties, I would have been better off purchasing from my local shop.
2023幎3æ2æ¥
probikekit.ca ããã®åç
Hi S,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery charge on your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Great site with excellent selection
Easy to deal with and products and priced reasonably
2023幎3æ3æ¥
probikekit.ca ããã®åç
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Making it the easy choice.
Surprised at the great price on the item. Fast, easy check out, and reasonable shipping option made this order an easy no brainer.
2023幎3æ3æ¥
probikekit.ca ããã®åç
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Excellent Price; expensive shipping
Price was excellent but shipping cost was very expensive. Overall still the best price out there, so no complaints!
2023幎3æ3æ¥
probikekit.ca ããã®åç
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
probikekit.ca ããã®åç
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Great Company very good service
2023幎2æ28æ¥
probikekit.ca ããã®åç
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
You cancelled my order withoutâŠ
Update: it was not resolved. They still have not given any explanation.
You cancelled my order without explanation.
2023幎2æ28æ¥
probikekit.ca ããã®åç
Hello Thomas,
Thank you for your review.Â
I am very sorry to hear of the issues encountered with your recent order and I do appreciate your frustrations.
Taking a look at your account, I can see that this matter has now been resolved by our Customer Service team.Â
Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist.Â
Kind regards,
Liam
Always good price and quick delivery
2023幎2æ23æ¥
probikekit.ca ããã®åç
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
On me charge 215$ de douanes
On me charge 215$ de douanes , je nâai pas les moyens de payer ceci
2023幎2æ22æ¥
probikekit.ca ããã®åç
Bonjour Marc,
Je suis désolé d'apprendre de la frustration concernant ce problÚme.
Je serais hereux de résoudre ce problÚme pour vous.
Veuillez nous communiquer votre numéro de commande ou nous contacter
via la messagerie intégrée à votre compte client.
Nous pourrons résoudre le souci immédiatement.
Merci
Câest un site canadien
Câest un site canadien. Lorsque lâon commande, il nous charge une livraison. Par la suite, DHL nous apprend quâil y a des frais de douanes et de traitement que lâon doit payé. Tout est au Royaume-Uni.
2023幎2æ22æ¥
èªçºçãªã¬ãã¥ãŒ
probikekit.ca ããã®åç
Bonjour Carl,
Je suis désolé d'apprendre de la frustration concernant ce problÚme.
Je serais hereux de résoudre ce problÚme pour vous.
Veuillez nous communiquer votre numéro de commande ou nous contacter
via la messagerie intégrée à votre compte client.
Nous pourrons résoudre le souci immédiatement.
Merci
I had a shipping discount
I had a shipping discount, that expired 2 days prior to my order. I'm not always getting to my emails daily, so it was disappointing that the discount code was only valid for a 48 hr window.
2023幎2æ22æ¥
probikekit.ca ããã®åç
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Great selection and pricing with fastâŠ
Great selection and pricing with fast shipping. I would love to see a shipping option including all pre paid duties etc as your competitor does. Itâs a âbitâ of a premium but NEVER gets held up at customs which is always the longest part of the delivery. SoâŠ.worth itâŠIMO.
2023幎2æ21æ¥
probikekit.ca ããã®åç
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
probikekit.ca ããã®åç
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
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