Prolonlife レビュー 10,175

Prolonlife からの回答

2026年5月14日 に更新

Hi Andrew,

Thank you for sharing your feedback with us, and we’re very sorry to hear that the website and purchasing process felt confusing. We completely understand how frustrating that experience can be, especially when you are also waiting for support.

We wanted to mention that our team has attempted to reach you multiple times to assist in resolving your concerns. If there may have been any communication issues or if our responses did not come through successfully, we would highly encourage contacting us directly through any of the channels below so we can better support you.

Main Prolon Number: +1 (888) 926-5370 or customerservice@l-nutra.com

Also, we have shared your comments with our internal team so we can continue improving the website experience and help prevent these types of challenges moving forward. Thank you again for bringing this to our attention.

We truly look forward to supporting you further and helping make your experience smoother. Please don’t hesitate to reach back out. We are here for you.

Prolonlife からの回答

2026年5月15日

Hi Rosemarie,

Thank you so much for sharing your feedback with us. We’re very happy to hear that your ordering experience went smoothly this time and that everything worked well for you.

We truly appreciate your continued support and are grateful to be part of your wellness journey.

Please don’t hesitate to reach out if you ever have any questions or need additional support. We’re here for you.

Prolonlife からの回答

2026年5月15日

Hi Raman,

Thank you so much for your feedback. We’re so happy to hear that you enjoyed the taste of the program.

Our team works very hard to create products that are both scientifically designed and enjoyable to incorporate into your wellness journey, so it truly means a lot to hear this.

We’re here whenever you need guidance or support, don’t hesitate to contact us.

Prolonlife からの回答

2026年5月13日

Hi Cynthia,

Thank you for sharing your feedback with us. We’re very glad to hear the box issue was resolved, but we’re truly sorry that the missing Box #1 prevented you from starting your fast as planned. We completely understand how disappointing that must have been.

We appreciate your patience as our team worked to make this right, and we’re always here to support you if you need anything further or would like help getting started.

Please don’t hesitate to reach out to us at customerservice@l-nutra.com. We’re here for you.

Prolonlife からの回答

2026年5月15日

Hi John,

Thank you so much for your feedback. We’re very happy to hear that you found the process smooth and well-organized.

We truly appreciate your support and are glad your experience went well. Please don’t hesitate to reach out if you ever need anything. We’re here for you.

Prolonlife からの回答

2026年5月15日

Hi Denny,

Thank you so much for sharing your feedback. We’re glad to hear you found the process simple and easy to follow.

We truly appreciate your support. Please don’t hesitate to reach out if you ever need anything. We’re here for you.

Prolonlife からの回答

2026年5月15日

Hi Mary,

Thank you so much for taking the time to share your experience with us.

We’re truly honored to hear how you’ve incorporated the FMD into your routine over the years and that it has continued to feel supportive, easy to follow, and helpful as part of your wellness practices. It means a great deal to know you’ve also been enjoying the newer soup flavors and the 1-day fast options.

We’re especially grateful for your kind words about the program being well-researched and supported. Our team is deeply committed to providing not only science-backed nutrition, but also ongoing education and support through multiple channels so you feel guided every step of the way.

We appreciate you being part of the community and sharing your journey with us. Please don’t hesitate to reach out if you ever need anything. We’re always here for you.

Prolonlife からの回答

2026年5月15日

Hi Alex,

Thank you so much for your kind feedback. We’re really happy to hear that you experienced quick, supportive service and a resolution that felt smooth and client friendly.

We appreciate you taking the time to share this, and we’re grateful for your support. Please don’t hesitate to reach out if you ever need anything. We’re here for you.

Prolonlife からの回答

2026年5月15日

Hi Janice,

Thank you so much for your kind feedback. We’re truly happy to hear that you’ve had a consistently positive experience with Prolon over time.

It means a lot to know you find the products high quality, reliable, and delivered as expected. We really appreciate your continued trust and support.

Please don’t hesitate to reach out if you ever need anything. We’re here for you.

Prolonlife からの回答

2026年5月15日

Hi Karen,

Thank you so much for sharing that with us. We’re really glad to hear that you’ve found the Reset helpful as part of your monthly routine for supporting your weight management goals.

It’s great to see you incorporating it consistently in a way that works for you, and we truly appreciate your continued trust and support.

Please don’t hesitate to reach out if you ever need anything. We’re here for you.

Prolonlife からの回答

2026年5月15日

Hi Laura,

That’s incredible to hear, thank you for sharing your experience with us.

We’re so glad to know you’ve been consistently incorporating Prolon into your routine and that you’re seeing meaningful results reflected in your biological age through Function Health. It’s really rewarding to hear how you’ve stayed committed over time and made it part of your long-term wellness approach.

We truly appreciate your continued trust and support, and we’re honored to be part of your health journey.

If you ever have questions or want support along the way, don’t hesitate to reach out. We’re here for you.

Prolonlife からの回答

2026年5月13日

Hi Sherry,

Thank you for providing your feedback and for allowing us to assist you.

We completely understand that subscriptions can sometimes be forgotten or overlooked, and we understand how frustrating it can feel to receive a product or charge you were not expecting.

We noticed that one of our Customer Service team members was able to diligently contact you and identify the reason behind the challenges you were experiencing. We’re happy to see that we were able to support you and provide a resolution in a timely manner.

Please don’t hesitate to reach out if you ever have any further questions or concerns at customerservice@l-nutra.com. We are always here to support you and ensure we continue improving your experience.

Also, thank you for your trust in Prolon. We’re truly happy to be part of your wellness journey.

Prolonlife からの回答

2026年5月13日

Hi Sally,

Thank you for taking the time to share your experience.

We’re very happy to hear that you found the program easy to follow and complete, that most of the foods were surprisingly tasty, and that you did not experience excessive hunger during your round. At the same time, we completely understand your disappointment regarding the results and not noticing the level of changes you were hoping for.

Please know that our goal is always to ensure our customers feel supported and satisfied, and we are fully committed to finding the best possible resolution for you. I would really appreciate the opportunity to better understand the challenges you experienced with the program so that we can address them appropriately.

Each person is unique, and weight loss between rounds may vary based on several factors, including stress levels, dietary practices before or after the round, hydration, sleep, activity levels, or even the timing of your cycle. We also often hear from individuals who do not notice weight loss or changes until well after their round is completed.

It’s also important to note that the primary benefits of the 5-day Prolon fast are centered around cellular rejuvenation and metabolic support, while weight loss is considered a beneficial side effect. So even if you did not experience dramatic weight changes, your body may still have been receiving many of the fasting benefits.

In clinical studies, participants who completed one 5-day ProLon cycle per month for three consecutive months experienced an average weight loss of approximately 5.7–6 pounds by the end of the study, primarily from abdominal fat while helping preserve lean body mass.

Please feel free to reach out to us if you need any further support or if there is anything else we can do for you. You can contact us anytime at customerservice@l-nutra.com or by phone at +1 (888) 926-5370. We are here for you and happy to support you throughout your journey.

Prolonlife からの回答

2026年5月13日

Hi Chandrajeet,

We appreciate your feedback and truly apologize for the frustration you experienced while trying to complete your order.

We understand how discouraging it can be to go through multiple attempts, and we will absolutely use your feedback in the best way possible to help improve and prevent these challenges from occurring in the future.

We also wanted to highlight that if you scroll all the way to the bottom right of our website, you will find under "Get in touch" our email address and phone number, which are the best ways to contact us directly and receive immediate support.

In any case, I also wanted to share the best ways to reach us directly:

Main Prolon Number: +1 (888) 926-5370 also by email at: customerservice@l-nutra.com

We would be more than happy to support you, answer your questions, and help make your purchasing experience as smooth as possible moving forward.

We hope this information is helpful, and please don’t hesitate to reach out if you ever face any additional challenges. We are here to support you.

Prolonlife からの回答

2026年5月13日

Hi Robbin,

Thank you for sharing your feedback with us. We understand that our program can be a significant investment in your health, and we truly appreciate you taking the time to share your thoughts.

We are committed to enhancing our offerings and making them as cost-effective as possible. We're dedicated to finding ways to ensure this product, based on 20+ years of scientific research, is as accessible as possible so more people can benefit from it. Please also keep an eye out for any promotions we may run in the future.

We also understand your feedback regarding variety. While we always aim to improve taste and diversity, it’s important to note that the soups were specifically designed and carefully formulated to help mitigate the potential adverse effects of intermittent fasting. Our research showed that carefully controlling energy intake and macronutrient composition can extend physiological ketogenesis similar to a water fast, while still providing energy and nutrients to increase fullness and satiety.

We truly appreciate your input and will continue working to improve both the experience and variety offered.

Prolonlife からの回答

2026年5月15日

Hi Pam,

Thank you so much for sharing this with us.

We’re really glad to hear you enjoy the fasting bars and that they’ve been helpful for you during your intermittent fasting routine. It’s great to know they help make things more manageable and satisfying for you.

We truly appreciate your support. If you ever have any questions or need anything along the way, don’t hesitate to reach out. We’re grateful to be part of your wellness routine.

Prolonlife からの回答

2026年5月15日

Hi Mary,

Thank you so much for sharing this with us.

We’re really glad to hear the ordering process was easy and that your kit is already on its way, that excitement is great to see!

We truly appreciate your support and enthusiasm. If you ever have any questions or need anything along the way, don’t hesitate to reach out. We’re here for you.

Prolonlife からの回答

2026年5月15日

Hi Laurie,

Thank you so much for sharing this with us.

We’re truly glad to hear that Prolon has been such a meaningful part of your health journey and that you’ve continued with it over time. It’s wonderful to know you’ve found it accessible and supportive as you’ve integrated fasting into your lifestyle.

We really appreciate your recommendation and your continued trust. If you ever have any questions or need anything along the way, don’t hesitate to reach out. We are here to support you.

Prolonlife からの回答

2026年5月15日

Hi Andrea,

Thank you so much for sharing your experience with us.

We’re really glad to hear you felt good during and after the fast, and that you enjoyed the food as well. It’s especially meaningful to hear that you’re feeling such a positive difference in your knees, that’s wonderful to know.

We truly appreciate your feedback and your support. If you ever have any questions or need anything along the way, don’t hesitate to reach out. We’re here for you.

Prolonlife からの回答

2026年5月15日

Hi Deb,

Thank you so much for sharing this with us.

We’re really glad to hear our team was able to help you quickly and work with you to replace the soup, that’s exactly the kind of support we aim to provide when unexpected things happen.

We truly appreciate your feedback and your trust in us. If you ever need anything else, don’t hesitate to reach out. We are always here to support you.