Prolonlife レビュー 10,176

Prolonlife からの回答

2026年4月15日

Hi Barbara,

Thank you so much for your kind words, we truly appreciate you taking the time to share your experience with us.

We’re so glad to hear how much you enjoy the Prolon program and that you’re feeling great when you complete your fasts, that’s wonderful to hear. It also means a lot to know that your experience with our team was a positive one while getting your replacement items.

We’re excited for you to start your next 5-day cycle and are here to support you every step of the way.

If you ever have any questions or need anything at all, please don’t hesitate to reach out.

Prolonlife からの回答

2026年4月16日 に更新

Hi Darlene,

Thank you for taking the time to share your experience. We truly value your feedback and are committed to ensuring you have the best possible experience with Prolon.

We sincerely apologize for the inconvenience and frustration caused by the duplicate charges, items, and the issue with your discount code.

Our Customer Service Team has already reached out to you directly via email from customerservice@l-nutra.com to help address and clarify your concerns and work with you toward a resolution.

Your satisfaction is very important to us, and we are dedicated to making your experience as smooth and positive as possible.

We look forward to your response and the opportunity to support you further.

Prolonlife からの回答

2026年4月15日

Hi Kaleb,

Thank you so much for sharing this. We love hearing from returning customers!

It’s great to hear you’re heading into your third round with that mindset. Supporting the body’s natural “clean-up” and renewal processes is such a powerful part of the experience, and it’s wonderful that you’re excited about it.

We’re here to support you every step of the way, wishing you a smooth and rewarding cycle ahead!

Prolonlife からの回答

2026年4月14日

Hi John,

Thank you so much for sharing this, we love hearing about moments like that!

It’s amazing to see how your body responded after the program, especially noticing that kind of improvement in your endurance and strength. Experiences like this are a great reflection of the deeper cellular and metabolic shifts that can happen during the fast.

We’re so glad to hear you’re feeling the benefits in such a tangible way, being able to go from walking to jogging that hill is a huge win!

Thank you again for sharing your experience, and we’re here to support you whenever you’re ready for your next round.

Prolonlife からの回答

2026年4月14日

Hi Lisa,

Thank you so much for your kind words! We’re so glad to hear you had a great experience with our team. We work very hard to provide you with access to all the tools you need to succeed.

Supporting you whenever you need us is truly important to us.

Please don’t hesitate to reach out anytime. We’re always here for you!

Prolonlife からの回答

2026年4月14日

Hi River,

Thank you for sharing your experience! We’re so happy to hear the program felt smooth and helped reduce cravings, that’s such a big win.

It’s great that you’re planning to cycle it throughout the year, and we’re here to support you every step of the way!

Prolonlife からの回答

2026年4月14日

Hi Popo,

Thank you so much for taking the time to share your experience, it truly means a lot to us.

We’re very sorry to hear about the family emergency you went through, and we’re really glad our team, especially Yessica, was able to support you quickly and make the process as smooth as possible during such a stressful time. Providing that level of care and empathy is something we deeply value.

We’re also so happy to hear that Onward Protection helped make the replacement process quick and seamless, and even more so that you’ve been seeing such great results with the program, that’s incredibly rewarding to hear.

Thank you again for your trust and for your kind recommendation. Please don’t hesitate to reach out if there’s ever anything more, we can do to support you. We’re always here for you.

Prolonlife からの回答

2026年4月14日

Hi Peggy,

Thank you so much for taking the time to share your experience, we truly appreciate your honesty and the effort it took to complete the program.

We’re really glad to hear that you saw meaningful results, including the weight loss over the 5 days, that’s a great outcome.

At the same time, we’re very sorry to hear that the experience felt like a rollercoaster and that symptoms like headaches, nausea, and difficulty with the omega capsules made it challenging.

Headaches and nausea can occur for some individuals during fasting, especially in the first few cycles, as the body transitions metabolically. This can be related to factors like hydration levels, electrolyte shifts, caffeine changes, and the body adapting to a lower caloric intake. Many people find that these symptoms improve in subsequent rounds as the body becomes more accustomed to the process.

Regarding the omega capsules, we completely understand how unpleasant the aftertaste and “fishy burps” can be. Some customers find it helpful to take them with meals, refrigerate them, or take them later in the day to minimize this effect but we recognize that this can still be a barrier for some.

We also hear your concern around sustainability and cost, and we truly value that perspective. Feedback like yours is incredibly important to us as we continue working to improve both the experience and accessibility of the program.

If you feel that we can do anything further for you, we’d be more than happy to support you. Please, don't hesitate to reach out to customerservice@l-nutra.com.

Your feedback is incredibly valuable, and we’ve shared it with our team as we continue to improve.

Thank you again for giving Prolon a try and for sharing your thoughtful insights.

We’re here to support you if you ever decide to explore it again in a way that feels better aligned for you.

Prolonlife からの回答

2026年4月14日

Hi Andrea,

Thank you so much for your feedback! We’re so happy to hear you had a positive experience with our customer service team.

Supporting you is always our priority. Please don't hesitate to reach out if you have any questions at some point, we are here to support you.

Prolonlife からの回答

2026年4月14日

Hi Judi,

Thank you so much for sharing your experience, we truly appreciate you taking the time to do so!

We’re so glad to hear that you’re enjoying the Next Gen program and finding the meals tasty, that makes such a difference during the 5 days. It’s also wonderful to know that the live webinars and support team have been helpful along the way. Having that real-time guidance can really enhance the experience.

It’s amazing to hear that you’ve noticed improvements in inflammation and some weight loss as well, those are meaningful outcomes. If you continue with your next rounds, you may also benefit from the structure of the Prolon Guided Program, which is designed to support ongoing progress with additional guidance and accountability.

We love that you’re already planning your third round, that consistency can be very powerful.

We’re here to support you every step of the way, and we’re excited for you as you

Prolonlife からの回答

2026年4月14日

Hi Amy,

Thank you so much for sharing your experience, we really appreciate your thoughtful perspective.

We’re so glad to hear that Prolon has been a helpful and convenient reset for your busy lifestyle. You’re absolutely right that checking in with a healthcare provider is an important step, especially for those new to fasting.

It means a lot to hear that you’ve found the program high quality and supportive when you need it most. We’re here for you anytime you’re ready for your next reset!

Prolonlife からの回答

2026年4月14日

Hi Connie,

Thank you so much for your feedback, we love to hear about your experience.

We’re so happy to hear that you found the program easy to use and helpful for staying on track, that’s exactly what we aim to provide.

We’re here to support you every step of the way!

Prolonlife からの回答

2026年4月14日

Hi Patricia,

Your feedback is extremely important to us,

We’re so glad your order arrived on time and that you’re enjoying your experience so far. The mushroom soup is a favorite for many. We hope you love it!

Wishing you a smooth and enjoyable rest of your program, and we’re here if you need anything along the way.

Prolonlife からの回答

2026年4月14日 に更新

Hi Logan,

Thank you for taking the time to share your experience. We truly value your feedback and are very sorry for the inconvenience and frustration this has caused.

Our Customer Service Team has already reached out to you directly via email from customerservice@l-nutra.com to help look into this further and work toward a resolution as quickly as possible.

We also wanted to share that, in general, orders typically arrive within 5–10 business days once placed. For shipments going to Hawaii or Alaska, delivery can take up to 3–4 weeks. We do offer an expedited shipping option (UPS 3-business-day shipping plus 1 day processing), though this does not apply to Hawaii or Alaska.

That said, this timing clearly doesn’t align with your experience, and we completely understand your concern. Please rest assured that we are actively working to clarify what may have happened and make this right for you.

Your satisfaction is very important to us, and we’re committed to ensuring you receive the support you need. We look forward to your reply and the opportunity to resolve this for you as soon as possible.

Prolonlife からの回答

2026年4月14日

Hi Georgia,

Thank you for your feedback, we appreciate you taking the time to share.

If there’s ever anything we can do to improve your experience or support you further, please don’t hesitate to reach out. We’re always here to help.

Prolonlife からの回答

2026年4月14日

Hi Danmon,

Thank you so much for your kind words!

We’re thrilled to hear that you’ve had consistently positive experiences with both the product and our customer service, that truly means a lot to us.

We’re here to support you anytime!

Prolonlife からの回答

2026年4月14日

Thank you so much for your feedback, Laura!

We’re glad to hear that the ordering process was smooth and easy, that’s exactly what we strive for.

We appreciate your support and are here whenever you need us!

Prolonlife からの回答

2026年4月10日

Hi Marybeth

Thank you so much for sharing this! We’re so happy to hear that the chocolate longevity shake has become a great start to your day and helps keep you satisfied through the morning.

We truly appreciate your support and love having you as part of the Prolon community!

Please don't hesitate to reach out if you have any further questions. We are here for you.

Prolonlife からの回答

2026年4月14日

Hi Nancy,

Thank you so much for your kind feedback!

We’re so glad to hear you’re enjoying the coaching sessions and research discussions, it’s wonderful to know that the support feels thoughtful and helpful.

We truly appreciate you being part of the experience and are here for you every step of the way!

Prolonlife からの回答

2026年4月14日

Hi Vince,

Thank you for taking the time to share your experience. We truly value your feedback and are committed to ensuring you have the best possible experience with Prolon.

We sincerely apologize for the inconvenience and frustration this caused, especially given that you were out of the country and unable to receive your package. We completely understand how important it is to have control over your shipment timing.

We also wanted to clarify that, according to our system, an email notification was sent to the email address on file approximately 4 days before the order was processed, to provide the opportunity to manage, reschedule, skip, or cancel the shipment. That said, we understand that emails can sometimes be missed or not received, and we truly appreciate you bringing this to our attention.

Therefore, our Customer Service Team has already reached out to you directly via email from customerservice@l-nutra.com to help address your concerns and work toward a resolution.
Your satisfaction is very important to us, and we are dedicated to making your experience as smooth and flexible as possible moving forward.

We look forward to your response and the opportunity to support you further.