Prolonlife レビュー 10,176

Prolonlife からの回答

2026年4月14日

Hi,

Thank you so much for your incredibly kind words, we truly appreciate you taking the time to share this.

We’re honored to hear that your experience with Prolon has stood out, especially when it comes to customer service. Providing thoughtful, supportive care is something we deeply value, and it means a lot to know that it’s being felt.

We’re here for you anytime and grateful to be part of your wellness journey!

Prolonlife からの回答

2026年4月14日

Hi Dbrice,

Thank you so much for your feedback!

We’re so glad to hear that the ordering process was easy and that you’re enjoying the product.

We truly appreciate your support and are here whenever you need us!

Prolonlife からの回答

2026年4月9日

Hi Cynthia,

Thank you so much for your kind words and for sharing your experience with us. It truly means a lot to hear that the program has been part of your routine for so many years.

We’re so glad you’re enjoying the Fasting Bars and that the fasting program has been helpful for you along the way. Your support and enthusiasm mean a great deal to our entire team.

Thank you for being such an important part of the Prolon community. We’re grateful to be on this journey with you!

Prolonlife からの回答

2026年4月9日

Hi Beverly,

Thank you for taking the time to share your experience. We’re so glad to hear that the program helped take the guesswork out and that you found it easy to follow overall.

Days 4 and 5 can definitely be the most challenging for some people as the body fully settles into the fasting-mimicking state, so it’s great to hear that you pushed through and were able to experience the benefits of completing the program.

We truly appreciate you being part of the Prolon community, and we’re here anytime if you have questions or need support for your next cycle.

Prolonlife からの回答

2026年4月9日

Hi Cindy,

Thank you for sharing your experience! We’re so glad to hear that you’re enjoying the Fasting Shake and that it’s helping keep you satisfied through the morning.

It’s also great to know that the ordering process has been simple and convenient for you. We truly appreciate your support and are happy to have you as part of the Prolon community. If there’s ever anything we can assist you with, please don’t hesitate to reach out.

Prolonlife からの回答

2026年4月9日

Hi Lori,

Thank you for taking the time to share your experience! We’re so glad to hear that you’re enjoying the packaging and finding the program easy to follow.

It’s also great to know that you’re enjoying the food as well. We truly appreciate your feedback and are grateful to have you as part of the Prolon community. If there’s ever anything we can support you with, please don’t hesitate to reach out.

Prolonlife からの回答

2026年4月9日

Hi Lawrence,

Thank you for taking the time to share your experience. We’re glad to hear that you were ultimately able to place the order you wanted, though we’re sorry the process of modifying it on the website wasn’t as smooth as it should have been.

Your feedback is very helpful, and we’ll be sure to share it with our team as we continue working to improve the website experience and make managing orders easier.

If you ever need assistance with modifying or placing an order in the future, our support team is always happy to help. We truly appreciate you being part of the Prolon community.

Prolonlife からの回答

2026年4月9日

Hi Nancy,

Thank you for taking the time to share your experience with us. It’s wonderful to hear that you’re finding the program easier to follow than you initially expected and that the meals have been satisfying along the way.

It sounds like you approached the week very thoughtfully by creating space to focus on yourself and following the coaching guidance that can make a big difference in helping the body adjust to the program. We’re also glad to hear that the soups, teas, crackers, olives, bars, and chocolate treat have helped make the experience enjoyable while supporting your fast.

We truly appreciate you being part of the Prolon community and wish you continued success as you move through this cycle and your upcoming monthly rounds. If there’s ever anything we can support you with along the way, please don’t hesitate to reach out.

Prolonlife からの回答

2026年4月9日

Hi Nell,

Thank you for sharing your experience! We’re so glad to hear that you love the product and found the ordering process easy.

It’s also great to know that the packaging met your expectations. We truly appreciate your support and are happy to have you as part of the Prolon community. If there’s ever anything we can help with, please don’t hesitate to reach out.

Prolonlife からの回答

2026年4月9日

Hi Jerry,

Thank you for your feedback! We’re so glad to hear that the ordering process was easy for you.

We truly appreciate your support and are happy to have you as part of the Prolon community. If there’s ever anything we can assist you with, please don’t hesitate to reach out.

Prolonlife からの回答

2026年4月8日

Hi Len,

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience so far has felt frustrating, and we appreciate you being open about your concerns.

Your comments about the advertising frequency, shipping costs, promotional messaging, and the timing of our review requests are all valuable, and we understand how these aspects can feel overwhelming.

Feedback like yours helps us better understand how our communications and processes are being experienced by our customers, and we take it seriously as we continue working to improve. We have successfully shared your feedback with the corresponding team to be addressed.

We also understand your concerns about receiving a review request before the product has arrived, and we appreciate you pointing this out. Our team is always looking at ways to improve the timing and overall experience for our customers.

Our Customer Service Team would be happy to connect with you directly to review your order and address any additional concerns you may have. Please feel free to reach out to us at customerservice@l-nutra.com, and we’ll be glad to assist you.

Thank you again for your honest feedback. We truly value it and hope to have the opportunity to provide you with a better experience moving forward.

Prolonlife からの回答

2026年4月8日

Hi Laurel,

Thank you for sharing your experience and for your continued commitment to the program. Completing nine rounds is an incredible level of dedication, and we truly appreciate you being part of the Prolon community for so long.

We’re sorry to hear that the recent changes to the crackers and olives did not meet the expectations you had based on your previous experiences. Your feedback about taste, as well as your thoughts on having more flexibility in choosing soups, fasting bars, and L-Drink flavors, is very valuable. We understand how important these details become for customers who complete multiple cycles, and we will be sure to share your comments with our product and development teams.

We also appreciate you bringing up your concerns about the packaging and environmental impact. Feedback like this helps inform ongoing improvements as we continue working to balance product protection, quality, and sustainability.

Thank you again for taking the time to share such thoughtful feedback and for staying committed to your FMD journey. We truly value hearing from long-time customers like you and appreciate your support.

Prolonlife からの回答

2026年4月8日

Hi Lorena,

Thank you for taking the time to share your experience with us. It’s wonderful to hear that you’re enjoying the taste of the foods and that you’ve found the program both satisfying and supportive for your health goals.

The meals in the Prolon program are carefully designed to provide nourishment while supporting the fasting-mimicking process studied in clinical research, which is why many people are pleasantly surprised by how filling and enjoyable the foods can be throughout the five days.

We’re truly grateful for your feedback and for having you as part of the Prolon community. If you continue your journey with future cycles, we’ll be here to support you every step of the way.

Prolonlife からの回答

2026年4月8日 に更新

Hi Betty,

Thank you so much for taking the time to share your experience. It’s truly wonderful to hear how much energy you’re feeling and how the program has helped you build a new relationship with food.

Many people notice similar shifts after completing their FMD cycles, especially when following the protocol as it was studied in the clinical trials, completing three consecutive monthly cycles and then reassessing how they feel. It’s great to hear that you’re already looking forward to your third cycle next month.

Most of all, it means a lot to us to know that ProLon has had such a positive impact on your life. Our goal is always to support people in feeling empowered, informed, and confident in their health journey, and feedback like yours reminds us why we do this work.

We’re so grateful to have you as part of the Prolon community, and we’ll be cheering you on during your next cycle.

Prolonlife からの回答

2026年4月8日 に更新

Hi Kim,

Thank you so much for taking the time to share such a kind review. It truly means a lot to hear that you’ve had such a positive experience with both our customer service team and the program itself.

We’re especially happy to know you’re enjoying the Fasting Bars and that they’ve become a staple for you. One of the things that makes the Prolon program unique is exactly what you mentioned the ability to nourish your body with carefully designed foods while still supporting the fasting-mimicking process backed by decades of research.

Your support and enthusiasm mean a great deal to our entire team. Our goal is always to make sure our customers feel supported, cared for, and confident in their journey, and it’s wonderful to know that this has been your experience.

Thank you again for being part of the Prolon community. We’re truly grateful to have you with us.

Prolonlife からの回答

2026年4月8日

Hi Rebecca,

Thank you for taking the time to share your experience. We truly value your feedback and are committed to ensuring you have the best possible experience with ProLon.

We’re sorry to hear about the confusion regarding the account and subscription, and we sincerely apologize for any inconvenience or frustration this situation may have caused. We understand how concerning it can be to see unexpected charges or orders, and we appreciate you bringing this to our attention.

Our Customer Service Team has already reached out to you directly via email from customerservice@l-nutra.com to help review the accounts involved, clarify what may have happened, and work with you toward a resolution.

Your satisfaction is very important to us, and we are dedicated to making your experience as smooth and positive as possible.

We look forward to your response and the opportunity to support you further.

Prolonlife からの回答

2026年4月8日

Hi Julie,

Thank you for taking the time to share your experience. We truly value your feedback and are committed to ensuring you have the best possible experience with Prolon.

We’re glad to hear that you love the products, and we sincerely apologize for any inconvenience or frustration caused by the wording of the delivery emails. We understand how important timing can be when you’re preparing to start a fast, and we appreciate you bringing this to our attention.

Our Customer Service Team has already reached out to you directly via email from customerservice@l-nutra.com to help address and clarify your concerns and work with you toward a resolution.

Your satisfaction is very important to us, and we are dedicated to making your experience as smooth and positive as possible. We look forward to your response and the opportunity to support you further.

Prolonlife からの回答

2026年4月7日

Hi Elizabeth,

Thank you for taking the time to share your experience with us! We’re so glad to hear that you’ve been enjoying the program and that it’s become your go-to fasting product.

It’s wonderful to know that you find the products both easy to use and enjoyable in taste, as our team works hard to create a program that is both effective and approachable.

We truly appreciate your support and are grateful to have you as part of the Prolon community.

Prolonlife からの回答

2026年4月7日

Hi Cassie,

Thank you so much for sharing your experience with us. We’re truly glad to hear that you enjoyed the foods included in the program and that our customer service team was able to support you along the way.

It’s also wonderful to hear that the program helped you complete a full 5-day fast in a way that felt achievable compared to a water-only fast. Many people appreciate having the structure and nourishment that the program provides during those five days.

We especially appreciate you sharing your experience managing your blood glucose during the program. While individual results can vary, we’re grateful that the program has been a positive part of your health journey.

Thank you again for your kind words and for being part of the Prolon community.

Prolonlife からの回答

2026年4月7日

Hi Fernando,

Thank you for taking the time to share your experience. We truly value your feedback and sincerely apologize for the frustration this situation has caused.

Our Customer Service Team has already reached out to you directly via email from customerservice@l-nutra.com to help review your account and address your concerns regarding the subscription and charges.

We understand how important it is to be able to quickly connect with support, and we are committed to working with you to clarify what happened and find the best possible resolution.

Your satisfaction is very important to us, and we look forward to hearing back from you so we can assist further.