Product quality and prices are good. Mixed experiences with order times. Previous orders have arrived quickly with good communication. Latest order took 3 weeks to arrive after multiple unanswered e... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I've been trying Hydrowhey for a while and I was pretty impressed. The taste was awesome,i have tried both vanilla and chocolate and it wasn't gritty like some other protein powders I've had in the pa... もっと見る
This is the second time I've purchased Optimum hydro whey protein. Thank you for your consistent promptness. It's very expensive in comparison to other proteins, but it's the best protein I've ever ha... もっと見る
Whilst my order took a month to be delivered they did eventually get in touch to explain . Product delivered exactly as ordered. Legit business perhaps just with a few teething issues.
企業情報
当該企業による記述
We are Australian owned and operated Fitness Supplements based in Melbourne, with a Melbourne warehouse offering price competitive Fitness Supplements. ProSupplements was established in 2020 by a group of committed sports enthusiasts cognisant of healthy and effective nutrition.
連絡先
3214, North Shore, オーストラリア
- 1300 189 668
- accounts@prosupplement.com.au
- prosupplement.com.au
4.0
ほぼ満足
299件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 75％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
After emailing about a issue the team…
After emailing about a issue the team was generous in customer services so far one of my few best supplement suppliers
2023年3月16日
自発的なレビュー
quick delivery and easy
quick delivery, website easy to navigate, 11/10, and yeah was a humbling experience.
2023年3月6日
Goods received in good condition
Goods received in good condition. Well priced. Fast delivery as well as good tracking communication.
2023年2月22日
The lid of the protein was really full…
The lid of the protein was really full of dust, I consider you can check this before sending to the customer! Apart from that everything was okay.
2023年2月15日
ProSupplements からの回答
Hi Maria,
Thanks for the constructive feedback. We will ensure all our protein powders for future orders go out dust free! For some reason this one had collected an amout of dust, due to it's location on the shelf.
Best Regards
David
ProSupplements
power house supplements is the best…
power house supplements is the best selling place as they ship fast and have good service and give you the best experience when shopping there
2023年2月12日
Price and service great
2023年2月28日
Just good fast service
2023年2月20日
Not on time after many time mail and…
Not on time after many time mail and again part missing i first time order but its notgood
2023年1月22日
ProSupplements からの回答
Hi Jasdev,
Apologies, on this occassion new supplies were not received in time as expected. Apologies indeed for the less than timely order delivery.
Best Regards
David
ProSupplements
Great Recovery
I initially didn’t receive my order but David at Prosupplements got another order out to me by express mail. Great service.
2023年1月30日
Great service
I recently had an issue with my delivery, David quickly acted and resolved the issue for me.
Will purchase from them again.
2023年1月26日
Terrible Delivery Time and Customer Service
I placed an order 9 days ago and never received a dispatched tracking order email. Then tried to contact them and after 2 days still did not hear from them. Terrible Delivery and Customer Service and I just wasted my time.
2023年1月23日
自発的なレビュー
ProSupplements からの回答
Hi Eric,
Apologies we discovered a number of the products in your order were out-of-date, and were waiting on new supplies to arrive, and down staff during the Australia Day long weekend. Apologies indeed for the less than timely order delivery.
Best Regards
David
ProSupplements
Could be better if I was updated more…
Could be better if I was updated more on my order, the couriers your chose to ship with also not great could not access the tracking details. The good thing was the product was great loved that.
2023年1月16日
ProSupplements からの回答
Hi Sahara,
Apologies for the confusion with the tracking details. Australia Post usually requires 1x day before tracking details are uploaded to the corresponding tracking number. We have taken note of your comments regarding the tracking details email. Super pleased to hear you are happy with the product.
Best Regards
David
ProSupplements
Received everything ordered on time and…
Received everything ordered on time and in good condition
2023年1月10日
The customer service was outstanding
The customer service was outstanding. They went beyond my expectations
2023年1月8日
Fantastic product with best prices on…
Fantastic product with best prices on the market. The fast delivery time was very impressive as well.
2022年12月18日
Great customer service
I was sent the wrong product and contacted through their link to rectify this. They were quick to rectify this issue and sent me the correct product express as well as a free shaker and samples.
2023年1月7日
ProSupplements からの回答
Hi Ants,
Apologies for the incorrect product sent. We don't seem have a record of your direct message?
Could you please send an email to accounts @prosupplement.com with your Order# Number so we can send the correct item out to you asap?
Best Regards
David
ProSupplements
Convenients
2023年1月1日
Best selection and best price! …
ProSupplements Australia has the best selection of products that I am interested in.
The pricing was fair and they provided free shipping because I bought a few products.
I will be a returning customer in 2023!!!
2022年12月2日
Great Experience- will shop from again
Shipping arrived at expected date. The item came not broken. I will be purchasing from pro supplements again due to the good experience and trusting the Australian handing.
2022年12月26日
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