Provence Holidays レビュー 606

TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We had a truly wonderful week at Mas de Fontblanche. The property feels brand new and exceeded all our expectations—it was spotless, quiet, comfortable, and well-equipped. It’s an ideal base for explo... もっと見る

企業が回答しました

5つ星のうち5の評価

We had an incredible experience with the Villa. We went through Provonce holidays. The kitchen had everything possible that you would need to cook an egg or gourmet meal. The one thing we would know i... もっと見る

企業が回答しました

5つ星のうち5の評価

What an exceptionally beautiful house and grounds. Perfect location. Quiet and peaceful. Would love to come back

企業が回答しました

5つ星のうち5の評価

We hebben geweldig genoten in dit verblijf. We waren met 14 personen, te weten opa en oma met kinderen en kleinkinderen. Deze accomodatie heeft alles wat je wenst, goede ruime slaapkamers, ruime ke... もっと見る

企業が回答しました

企業情報

  1. バケーション ホーム レンタル代理店
  2. 休暇施設サービス
  3. 別荘
  4. 旅行代理店
  5. 貸し別荘

Provence Holidays について

当該企業による記述

Provence Holidays was born from a vision to share the richness and beauty of Provence, driven by Founder Simon Richards, an Englishman who relocated to the area in 2008.

Provence, with its rolling landscapes, lavender fields, charismatic villages, and vibrant markets, captivated Simon and ignited his desire to offer others a taste of this special region. Encouraged by his passion for sharing beautiful experiences, Simon transformed Provence Holidays into more than a specialist luxury holiday business.

Today, Provence Holidays is proudly recognised as local industry leaders. Whether exploring the local cuisine, visiting historic sites, or simply relaxing in a palatial villa is on the list, Provence Holidays provides the perfect setting to live fully and indulge in the region's timeless charm.

Luxury holiday rentals Unique properties for sale Experiences Discover Provence About Us Contact us


連絡先

4.9

優良

TrustScore 5段階評価の5

606件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

location villa

Bonjour , trop de problématique d'utilisation sur la villa ; (interrupteurs , inter volets , clim , etc ...)
pas de télévision à l'arrivée ; etc ...

2025年8月15日
自発的なレビュー
Provence Holidays ロゴ

Provence Holidays からの回答

Monsieur Le Duin,

Nous sommes sincèrement désolés d’apprendre que votre séjour, qui a eu lieu au mois d’août, n’a pas entièrement répondu à vos attentes.

Nous avons bien pris note de vos remarques concernant l’utilisation de la maison, qui est en effet très connectée et pilotée via un iPad. Cela peut représenter une certaine complexité pour les personnes peu familières avec ce type de technologie. Nous veillerons à le mentionner plus clairement dans la description afin de mieux informer et préparer les futurs voyageurs.

Concernant la télévision, la villa dispose de plusieurs écrans ainsi que d’une salle de cinéma. Lors de votre arrivée, les chaînes françaises n’étaient pas encore installées, les précédents locataires ayant principalement utilisé les chaînes internationales. Le propriétaire nous a toutefois confirmé que cela avait été résolu dans les heures suivant votre demande, comme l’ensemble des points que vous avez signalés pendant votre séjour.

Nous regrettons vivement de ne pas avoir été informés de ces difficultés pendant votre présence sur place. La satisfaction de nos clients étant au cœur de nos priorités, nous contactons systématiquement chaque voyageur durant son séjour pour nous assurer que tout se passe bien, tout comme nous l'avons fait avec vous le 16/08. En l'absence de retour de votre part, il ne nous a malheureusement pas été possible de vous accompagner efficacement.

Depuis la publication de votre avis, nous avons également tenté de vous joindre à plusieurs reprises, sans succès. Nous restons bien entendu à votre disposition si vous souhaitez échanger davantage.

Bien Cordialement,
Aurélie, Provence Holidays

5つ星のうち5の評価

Great house

Great house, well located, just as advertised. The on-site Provence Holidays concierge was terrific...very helpful, very responsive. The only downside was the extremely narrow road leading to the house.

2025年9月16日
自発的なレビュー
Provence Holidays ロゴ

Provence Holidays からの回答

Dear Edward,

Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the house and appreciated the assistance of the on-site concierge — we’ll be sure to share your kind words with her.

Some of our most charming properties are indeed tucked away in these authentic Provençal settings, and we completely understand your note about the narrow access road. We hope it added a touch of local adventure to your stay!

We’d be thrilled to welcome you back anytime.

À bientôt,

Clémence – Provence Holidays

5つ星のうち5の評価

Feriendomizil in traumhafter Lage

Die Lage des Ferienhauses ist einfach nur traumhaft. Der Blick auf‘s Meer vom Balkon hat uns sofort verzaubert.

Das Haus liegt in einem separat gesicherten Quartier, ist sehr geräumig und bietet mit guter Zimmeraufteilung und grosszügiger Ausstattung (besonders die Auswahl an Wassersport- und Spielutensilien für Kinder) den perfekten Ort, die Urlaubstage nicht nur entspannt, sondern auch aktiv zu gestalten.

Der beheizte Pool war ein weiteres Highlight und auch der hochwertige Weber-Grill und Pizzaofen wurde sehr geschätzt.

Auch der Besitzer der Unterkunft hatte uns im Vorfeld noch gute Tipps für‘s Angeln gegeben und auch die Betreuung vor Ort ( Karine) war sehr nett.

Einige Anregungen zur Verbesserung: Moskitonetze vor den Fenstern, scharfe Messer für die Küche und speziell für meinen Mann einen Weinkühler 😉.

Wir empfehlen Ihre Unterkunft gerne weiter.

2025年9月27日
自発的なレビュー
Provence Holidays ロゴ

Provence Holidays からの回答

Dear Frank and Barbara,

Thank you so much for your wonderful review!
We're thrilled to hear that you enjoyed the house, the sea view, the pool, and all the amenities. It's great to know that your holiday was both relaxing and full of activity.

We're also happy that our local support and the fishing tips added to your experience. Karine will be pleased to hear your kind words!

Thank you as well for your helpful suggestions. We truly value your feedback and will definitely consider them all.

We’d be delighted to welcome you back anytime.

A bientôt,
Vanessa, Provence Holidays

5つ星のうち5の評価

The booking process was smooth and very…

The booking process was smooth and very efficient.

2025年10月7日
Provence Holidays ロゴ

Provence Holidays からの回答

Dear Mrs Cadman,

Thank you for your kind feedback!

We’re delighted to hear that you found the booking process smooth and efficient.

We look forward to welcoming you in the future!

A bientôt,
Aurélie, Provence Holidays

5つ星のうち5の評価

Kompetente und sehr freundliche Mitarbeiterin

Ihre Mitarbeiterin war sehr freundlich, kompetent, schnell und kooperativ. Ich war beeindruckt, dass Sie sogar am Wochenende arbeiten.

2025年10月7日
Provence Holidays ロゴ

Provence Holidays からの回答

Dear Claudia,

Thank you very much for your kind words!

We’re so pleased to hear that you were impressed with the support you received. Our team always strives to be helpful and responsive — even on weekends —

We truly appreciate your feedback, and stay at your disposal,

A bientôt,
Justine, Provence Holidays

5つ星のうち5の評価

Fantastic!

Provence holidays was an excellent find! They were helpful and identifying the right property for our budget and size group / in the end it exceeded our expectations. They put us in touch with someone to deliver wine in advance, we had a wonderful chef come to cook for our family one evening. They attended to many of our needs during the week we were there. And the property was perfect in every way. It was charming, had plenty of space indoors and especially outdoors. We would definitely recommend Provence holidays and would contact them again for our next trip to France.

2025年6月11日
自発的なレビュー
Provence Holidays ロゴ

Provence Holidays からの回答

Dear Mrs Riggs,

Thank you so much for your fantastic review!

We’re thrilled to hear that your experience with Provence Holidays exceeded your expectations. It was a pleasure helping you find the right property, and we're glad you enjoyed the wine delivery, the private chef, and the other services during your stay.

Knowing that the house suited your needs perfectly — both indoors and out — truly means a lot to us.

We greatly appreciate your recommendation and would be delighted to assist you again on your next trip to France!

A bientôt,
Anne-Laure, Provence Holidays

5つ星のうち4の評価

Prompt clear and informative…

Prompt clear and informative communication from Provence. The home we stayed in was very well equipped and located. It was a pleasure to stay there.

2025年9月27日
自発的なレビュー
Provence Holidays ロゴ

Provence Holidays からの回答

Dear Caroline,

Thank you so much for your kind review!
We’re delighted to hear that you appreciated the clear communication as well as the home’s location and amenities.

It was a pleasure to host you in Provence, and we hope to welcome you back again in the future.

A bientôt,
Nathalie, Provence Holidays

5つ星のうち4の評価

Stunning villa and Sabrina was a superb…

Stunning villa and Sabrina was a superb property manager - we had quite a few problems following the storm and she sorted everything for us.

2025年9月30日
Provence Holidays ロゴ

Provence Holidays からの回答

Dear Mr Alterman,

Thank you so much for your kind words!

We’re delighted to hear you enjoyed the villa, and we’re especially happy that Sabrina was able to support you so well after the storm.

We hope to have the pleasure of welcoming you back in the future — under sunnier skies !

A bientôt,
Clémence, Provence Holidays

5つ星のうち5の評価

Lovely property, ideally situated.

Re the property, lovely house in a beautiful town, walking distance to the centre with many shops and restaurants. Ideal location for exploring the surrounding area with its many historical sites.
The house itself is dog friendly with a secure garden.
A reasonable level of fitness is required to deal with the different levels, we started off sleeping on the top floor and after a third move ended at the ground floor after climbing the stone stairs too many times.
On the negative, there was a lack of wardrobes and no privacy in the bathrooms, as we were only using 3 bedrooms we ended up using the bathrooms in the empty bedrooms. The beds themselves are very comfortable.
There was a strange smell in one of the bedrooms on the middle floor, fortunately we had enough spare rooms to avoid using it.
The pool area was lovely, slight criticism for us, we personally didn’t like the style of the sun beds and found them uncomfortable.
The room next to the pool was beautiful but we thought it could have been furnished differently to make it more usable, a table and chairs for dining and a more comfortable seating area maybe?
The midway clean was excellent and Frank the agent was friendly and helpful with advice on restaurants and places to visit in the area.
Overall the experience was lovely and I wouldn’t hesitate to recommend the property, especially with a few tweaks re constructive criticism.

2025年9月30日
Provence Holidays ロゴ

Provence Holidays からの回答

Dear Mrs Laverack,

Thank you very much for your detailed and thoughtful review.

We're so pleased to hear that you enjoyed the house, its ideal location, the secure garden, and the easy walk into the heart of the village. It's also great to know the pool area and the comfort of the beds met your expectations, and that you appreciated the service from Frank — we’ll be sure to pass on your kind words to him.

We truly value your constructive feedback as well.
Your comments regarding the layout, storage, bathroom privacy, and poolside furnishings are all noted and will be carefully considered as we look for ways to improve the experience for future guests.
We're also sorry to hear about the issue with the odor in one of the rooms — we’ll investigate this further to ensure it’s addressed.

Your recommendation means a lot to us, and we’re glad that despite a few issues, your overall experience was a lovely one.

We hope to welcome you back again in the future,

A bientôt,
Carolin, Provence Holidays

5つ星のうち5の評価

The villa in Eygalières

The villa in Eygalières, the location and the condition of the garden were outstanding. We enjoyed the short walk to this beautiful, lively village.

2025年10月4日
自発的なレビュー
Provence Holidays ロゴ

Provence Holidays からの回答

Dear Mr Crameri,

Thank you so much for your kind words!

We’re so glad to hear you enjoyed the villa in Eygalières, especially the garden and the convenient location.

We hope to have the pleasure of welcoming you back in the future!

A bientôt,
Adélaïde, Provence Holidays

5つ星のうち5の評価

Mas de Bel Air Gordes

Mas de Bel Air is the most beautiful villa in Gordes.
Stunning views, total comfort and a fully equipped kitchen.
Just the most wonderful place to stay and explore this tiny part of France.

2025年10月4日
Provence Holidays ロゴ

Provence Holidays からの回答

Dear Mr Hackett,

Thank you so much for your wonderful review!

We’re delighted to hear that you enjoyed your stay at Mas de Bel Air — from the stunning views to the comfort and the fully equipped kitchen.

We’d be thrilled to welcome you back anytime!

A bientôt,
Axel, Provence Holidays

5つ星のうち5の評価

The villa in Uzes was beautiful and our…

The villa in Uzes was beautiful and our concierge Frank was wonderful. Very responsive to our needs and helpful. The other concierges did a great job of finding us an amazing chef, arranging a wine tour and helping us with restaurant reservations. Truly a lovely experience all around

2025年6月14日
自発的なレビュー
Provence Holidays ロゴ

Provence Holidays からの回答

Dear Natasha,

Thank you so much for your wonderful feedback!
We're thrilled to hear that you enjoyed your stay at the villa in Uzès. Frank will be especially pleased to know that his support made a difference during your visit.
We're also glad the rest of our concierge team could help make your experience truly special — from the private chef to the wine tour and restaurant reservations.

It was a pleasure having you, and we hope to welcome you back soon for another memorable stay!

A bientôt,
Anaïs, Provence Holidays

5つ星のうち5の評価
Provence Holidays ロゴ

Provence Holidays からの回答

Dear Mr Miltenyi,

Thank you so much for your kind words!
We're delighted to hear that Sydney was helpful and professional. Your satisfaction means a lot to us, and we’ll be sure to pass along your feedback to Sydney.

A bientôt,
Fanny, Provence Holidays

5つ星のうち5の評価

Le Mas de Menerbes

We stayed at Le Mas de Menerbes. The property is beautiful and has been renovated with great style.

The owners could not have done more to make us welcome.

Strongly recommended.

Provence Holidays we lte excellent to deal with.

2025年8月26日
Provence Holidays ロゴ

Provence Holidays からの回答

Dear Mr Shooter,

Thank you so much for your kind words!

We're delighted to hear that you enjoyed your stay at Le Mas de Ménerbes and appreciated both the charm of the property and the warm welcome from the owners.

We're equally pleased that you found your experience with Provence Holidays to be excellent — it means a lot to us.

Thank you again for your recommendation. We hope to have the pleasure of assisting you with another stay in Provence very soon!

A bientôt,
Sydney, Provence Holidays

5つ星のうち5の評価

Little Paradise is paradise indeed!

Great communication throughout and clarity about the Provence villa we booked through them.

2025年9月16日
自発的なレビュー
Provence Holidays ロゴ

Provence Holidays からの回答

Dear Mrs Otty,

Thank you so much for your lovely review!
We're thrilled to hear that you had such a positive experience and that Little Paradise truly lives up to its name, and we're so glad you enjoyed it.
We’d be happy to welcome you back anytime!

A bientôt,
Clémence, Provence Holidays

5つ星のうち5の評価

Kompetente und freundliche Beratung

Sehr kompetente und serviceorientierte Beratung bei der Buchung eines Ferienhauses. Sehr exklusive Auswahl an Feriendomizilen.

2025年9月25日
Provence Holidays ロゴ

Provence Holidays からの回答

Dear Krissi,

Thank you very much for your kind words!
We're delighted to hear that you were satisfied with our service and the selection of holiday homes.
We look forward to assisting you again in the future!

A bientôt,
Justine, Provence Holidays

5つ星のうち5の評価

Provence Holidays and the Luberon Valley..THE BEST!

There are only good things I can say about Provence Holidays (“PH”), its staff and the Luberon Valley and its inhabitants. We rented a small house below Gordes for one week but loved it so much me signed up for a month next year. We were there to cycle and were supported by excellent bike guides and road bikes source through the Concierge service (Steffi). Additionally, we had a chef also sourced through PH who provided an excellent meal on our arrival day. We had many questions along the way the way regarding restaurants, French lessons, trainers, nearby gyms, golf and tennis. All responses were comprehensive and timely, within 24 hours. And the recommendations were always reasonably priced and high quality. PH provides a stellar service for those visiting Provence and I cannot recommend them highly enough. Truly, E. Cook

2025年9月20日
自発的なレビュー
Provence Holidays ロゴ

Provence Holidays からの回答

Dear E. Cook,

Thank you so much for your incredibly kind and thoughtful review!

We're absolutely delighted to hear that your experience in the Luberon Valley — and with Provence Holidays — was such a success.

We're also glad our team could assist you with all your questions — from cycling and dining to language lessons and sports — and that you found the recommendations both helpful and high-quality.

We’re truly honored that you’ve already booked a return stay for next year — we can’t wait to welcome you back for another unforgettable experience in Provence!

A bientôt,
Steffie, Provence Holidays

5つ星のうち5の評価

Good company, wonderfull stay

We had a wonderfull experience at la bastide neuve. The owners, the staff and the People from provence holidays, everybody was very kind, helpfull and quick in responding. Very good experience!

2025年5月3日
自発的なレビュー
Provence Holidays ロゴ

Provence Holidays からの回答

Dear Mrs Reyntjens,

Thank you so much for your kind words! We're delighted to hear that you had such a wonderful experience at La Bastide Neuve.

It was a pleasure to assist you throughout your stay.
We truly hope to welcome you back again soon!

A bientôt,
Justine, Provence Holidays

5つ星のうち5の評価

Bravo Provence Holidays

We have just had the most amazing family holiday in Provence. I cannot thank Provence Holidays enough for offering timely and appropriate support through the process of finding and confirming our villa. Their recommended activities and services were much appreciated. Great team, great results!

2025年9月23日
Provence Holidays ロゴ

Provence Holidays からの回答

Dear Mrs Pakoa,

Thank you so much for your kind words! We’re delighted to hear that you had such a wonderful family holiday in Provence.

It was a pleasure assisting you throughout the process, and we're so glad our recommendations helped make your stay even more special.

We truly appreciate your trust and hope to welcome you again soon!

A bientôt,
Sydney, Provence Holidays

5つ星のうち5の評価

A fairytale retreat

I have hosted 13 retreats for my wellness studio and this was by far my favorite group trip that I've ever led. The chateau was absolutely stunning, so well cared for and with every detail thought out. The location is incredible, right in the center of town but feels like another universe inside the grounds. The staff who worked there (Leslie, Thierry, and Alam) we're extremely helpful and kind- I have not experienced such care and consideration at any other venue I've ever stayed at. I cannot recommend this place more highly!

2025年9月30日
自発的なレビュー
Provence Holidays ロゴ

Provence Holidays からの回答

Dear Mrs Bakshi,

Thank you so much for your wonderful feedback. We’re truly honored that your retreat at the château was your favorite so far — that means a lot!

We’re delighted you enjoyed the setting, the details, and the care from Leslie, Thierry, and Alam. Your kind words inspire us, and we’d love to welcome you back anytime.

A bientôt,
Fanny, Provence Holidays

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報