Public Desire レビュー 

Public Desire からの回答

2025年11月10日

Hi Angie,

Thank you for taking the time to share your feedback regarding your recent order with Public Desire. We are thrilled to hear that you ordered two pairs of boots and a bag, and that you found our prices to be reasonable.

It's wonderful to know that the black patent boots not only look amazing but also fit well and provide comfort. We strive to ensure that our products meet high standards of quality and style, and your satisfaction is our top priority.

We are also pleased to hear that your order arrived quickly and that you appreciated the email communication throughout the process. Keeping our customers informed is essential to us, and we're glad that it contributed positively to your shopping experience.

Thank you once again for your feedback, and we look forward to serving you again in the future!

Sarah x

Public Desire からの回答

2025年11月5日

Hi Abigail,

Thank you for your feedback regarding our delivery service. We are pleased to hear that your order was delivered on time. At Public Desire, we strive to provide our customers with a seamless shopping experience, and timely delivery is a crucial part of that commitment.

We appreciate your support and look forward to serving you again soon.

Laura x

Public Desire からの回答

2025年11月5日

Hi Wendy,

Thank you for your wonderful feedback! We are thrilled to hear that you loved your experience with us. It's fantastic to know that your delivery was smooth and quick.

We strive to provide our customers with the best service possible, and your satisfaction is our top priority. If you have any further comments or suggestions, please feel free to share. We look forward to serving you again soon!

Sam x

Public Desire からの回答

2025年11月5日

Hi Samantha,

I sincerely apologise for the inconvenience you’ve encountered with your heels after such a short period of use. At Public Desire, we take great pride in the quality of our products, and it is disheartening to hear that we did not meet your expectations this time.

Your feedback is incredibly important to us, and we want to ensure that we resolve this matter to your satisfaction. Our dedicated support team will be reaching out to you shortly to discuss your concerns further and explore the best possible solutions. Please keep an eye on your inbox for their message.

Thank you for your understanding and patience as we work to address this issue. If you have any additional questions or concerns in the meantime, please do not hesitate to reach out.

Amy

Public Desire からの回答

2025年10月27日

Hi Claudia,

Thank you for reaching out to us regarding your recent experience with us. We sincerely apologise for the inconvenience you faced with the sizing error on our website.

We are pleased to hear that Lucy was able to assist you promptly in cancelling your order and issuing a refund. Our team strives to provide quick and efficient service, and it’s great to know that we met your expectations in this instance.

We look forward to serving you again soon.

Laura x

Public Desire からの回答

2025年10月27日

Hi Alana,

Thank you for your feedback! We are thrilled to hear that you find the shoes so nice. We strive to provide our customers with stylish and high-quality footwear, and your satisfaction is our top priority. If you have any further comments or questions, or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and hope you enjoy your purchase!

Amy x

Public Desire からの回答

2025年10月24日

Hi,

Thank you so much for taking the time to share your wonderful feedback about your experience with us. We are thrilled to hear that you had such a positive interaction with our customer support team, especially with Lucy.

Your satisfaction is our top priority, and it’s fantastic to know that we were able to assist you promptly with your order issue. We strive to provide flawless support, and it’s rewarding to hear that we met your expectations.

If you have any further questions or need assistance in the future, please do not hesitate to reach out. We are here to help and ensure that your experience with our brand remains exceptional.

Thank you once again for your kind words and for being a valued customer. We look forward to serving you again soon!

Sarah x

Public Desire からの回答

2025年10月23日

Hi Olivia,

We’re glad to hear that you find our shoes pretty however, we understand your concerns about practicality and sizing. We strive to create stylish footwear that also meets our customers' needs, and your comments regarding the sizing being smaller than expected are particularly important to us. We appreciate your insights, as they help us improve our products and services.

Thank you for your feedback, we look forward to serving you better in the future.

Laura x

Public Desire からの回答

2025年10月16日

H Priscilla,

Thank you for taking the time to share your feedback with us. We are thrilled to hear that you received exceptional service from Marie and Anna regarding your bag purchase. It’s always our goal to resolve issues promptly and with kindness, and it’s wonderful to know that they were able to assist you effectively.

We appreciate your support and hope to serve you again soon!

Amy x

Public Desire からの回答

2025年10月13日

Hi Alan,

Thank you for your feedback! We are delighted to hear that you were pleased with our service. Your satisfaction is our top priority, and it’s great to know that you appreciated our efforts to keep you updated during the slight delay in delivery.

We’re also glad to hear that you were happy with one of the items you received. We understand that style preferences can vary, and we appreciate your feedback regarding the item you decided to return. It’s wonderful to know that you found the return process easy and straightforward.

We look forward to serving you again in the future, thank you for choosing us.

Amy x

Public Desire からの回答

2025年10月13日

Hi Carol,

Thank you for your wonderful feedback regarding our Beautiful Boots! We are thrilled to hear that they are exactly what you were looking for and that you found the perfect fit in size 7. It's fantastic to know that they were extremely comfortable from the very first wear and that you appreciated the beautiful packaging.

Your recommendation means a lot to us, and we strive to provide our customers with high-quality products and a delightful shopping experience. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out.

Thank you for choosing Public Desire. we look forward to serving you again soon!

Sarah x

Public Desire からの回答

2025年10月10日

Hi David,

It’s wonderful to know that the sandals arrived quickly and that they are a perfect match for your wife's dress. We strive to provide high-quality products and prompt service, and your satisfaction is our top priority.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We hope your wife enjoys wearing her new sandals on holiday!

Amy x

Public Desire からの回答

2025年10月6日

Hi Michelle,

Thank you for sharing your feedback with us! We're thrilled to hear that you found the perfect shoes for the wedding, especially considering the challenges you face with wide feet, flat arches, and bunions.

At Public Desire, we strive to create styles that cater to a variety of foot shapes and sizes, and it's wonderful to know that our designs have provided you with the comfort and fit you were looking for.

We understand how important it is to feel confident and comfortable on such a special occasion, and we're glad that the open-toe design and square toe box of our shoes have allowed for some flexibility. Your experience is invaluable to us, and we appreciate you taking the time to share it.

We hope you enjoy the wedding and feel fabulous in your new shoes!

Laura x

Public Desire からの回答

2025年10月3日

Hi Sarah,

Thank you for your feedback! We are thrilled to hear that you are enjoying our products and that you experienced fast service. We strive to provide high-quality items along with efficient delivery to ensure our customers are completely satisfied.

We appreciate your support and look forward to serving you again soon!

Sarah x

Public Desire からの回答

2025年10月2日

Bonjour,

Je vous prie de m'excuser pour la gêne occasionnée suite à la rupture de stock de cet article après votre achat. Je comprends votre déception, d'autant plus qu'il s'agissait d'un cadeau.

Nous nous efforçons de fournir à nos clients des informations précises sur les stocks, mais des erreurs peuvent parfois survenir en raison d'un problème système. Je vous remercie de votre compréhension et de votre patience.

Concernant votre remboursement, je peux certainement m'en occuper pour vous. Je vous prie de bien vouloir répondre au message Trust Pilot en indiquant les détails de votre commande. Ces informations nous aideront à identifier votre commande et à résoudre le problème plus efficacement.

Nous espérons avoir de vos nouvelles prochainement.

Laura

Public Desire からの回答

2025年10月2日

Bonjour,

Je vous présente mes plus sincères excuses pour la gêne occasionnée par la rupture de stock de la taille que vous avez achetée. Je comprends la frustration que cette situation peut engendrer, surtout lorsque vous attendiez votre commande avec impatience.

Malheureusement, suite à un récent problème système, la taille que vous avez sélectionnée s'est affichée par erreur comme disponible. Je tiens à vous assurer que ce problème est désormais résolu et que la taille n'est plus disponible à l'achat, car elle est bel et bien en rupture de stock.

Notre équipe d'assistance vous a contacté pour résoudre ce problème. Veuillez consulter votre boîte de réception pour obtenir de l'aide et connaître les options possibles pour résoudre ce problème à votre entière satisfaction.

Je vous prie à nouveau de m'excuser pour la gêne occasionnée et vous remercie de votre compréhension et de votre patience pendant que nous travaillons à la résolution de ce problème. Pour toute question ou préoccupation, n'hésitez pas à nous contacter.

Laura

Public Desire からの回答

2025年10月1日

Hi Matilda,

Thank you so much for your feedback! We are thrilled to hear that you love your shoes.

We hope to see you again soon.

Sarah x

Public Desire からの回答

2025年9月26日

Hi Brian,

I sincerely apologise for the frustration you've experienced regarding your recent order. We value our customers and strive to ensure that you receive the best possible service.

I have looked into your order and would like to clarify the situation regarding the item you received. It appears that the email notification about the worn item was sent in error, and I am truly sorry for any confusion this may have caused.

I want to assure you that you have been fully refunded for the returned item. Please check your email for a confirmation regarding your refund, which has been processed successfully. If you do not see the email in your inbox, please be sure to check your spam or junk folder as well.

We appreciate your understanding and patience during this matter. If you have any further questions or need assistance with anything else, please do not hesitate to reach out. Your satisfaction is our priority, and we are here to help.

I am sorry once again for any inconvenience caused.

Amy

Public Desire からの回答

2025年9月23日

Hi Samy,

We appreciate your feedback and are delighted to hear that you received your shoes in good condition and that they met your expectations.

It's understandable to feel concerned after reading negative reviews, but we are committed to providing high-quality products and ensuring our customers are satisfied with their purchases. Your satisfaction is our top priority, and we are thrilled that you found the heels to be beautiful.

If you have any further questions or need assistance with anything else, please do not hesitate to reach out. We are here to help and ensure you have a positive experience with us.

Thank you once again for your support, and we hope you enjoy your new heels!

Laura x

Public Desire からの回答

2025年9月22日

Hi,

Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with your recent order.

Your satisfaction is our top priority, and it’s great to know that the delivery was quick and that your pearl court shoes arrived in safe and beautiful packaging. We strive to ensure that our products match the descriptions and images provided, and we are delighted that you find your new shoes to be just as advertised.

We appreciate your support and look forward to serving you again in the future.

Sam x