Public Desire レビュー 

Public Desire からの回答

2025年8月4日

Hi Laura,

Thank you so much for your wonderful feedback! We're thrilled to hear that you absolutely love Public Desire and that our customer care service has met your expectations.

It's fantastic to know that Alex has been so helpful and responsive to your inquiries. We strive to provide the best service possible, and your kind words truly motivate us to continue improving.

If you have any further questions or need assistance with anything else, please don’t hesitate to reach out. Your satisfaction is our top priority, and we're here to help!

Thank you for being a valued customer!

Amy x

Public Desire からの回答

2025年8月1日

Hi Esther,

Thank you so much for your wonderful feedback! We're thrilled to hear that you loved your birthday outfit, especially the white knot detail set. It’s fantastic to know that you received so many compliments while celebrating your special day!

We look forward to serving you again in the future!

Sarah x

Public Desire からの回答

2025年7月30日

Hi,

Thank you for your feedback! We're thrilled to hear that you love the heels. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts with us.

We look forward to serving you again in the future!

Amy x

Public Desire からの回答

2025年7月29日

Hi Cierra,

Thank you so much for sharing your wonderful feedback! We're thrilled to hear that you found the perfect shoes for your graduation day. It’s great to know that our size guides and customer reviews helped you make the right choice regarding sizing.

We understand how important it is to feel confident in your purchase, especially when you can't try the shoes on beforehand. It's fantastic to hear that going up a half size was just the right decision for you!

We also appreciate your kind words about our communication regarding your order and tracking information. Ensuring that our customers are informed and satisfied is a top priority for us. We're delighted that your shoes arrived sooner than expected and that they became a statement piece for your special day!

Enjoy wearing your perfect shoes!

Sarah x

Public Desire からの回答

2025年7月28日

Hi Philippa,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had an amazing experience with our service. Your kind words about how we treat our customers truly mean a lot to us.

We strive to respond quickly and ensure that every customer feels valued and appreciated. It's fantastic to know that you found our heels super comfortable as well!

Your recommendation is greatly appreciated, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for being a valued customer!

Laura x

Public Desire からの回答

2025年7月24日

Hi Michael,

Thank you for your feedback! We truly appreciate your kind words and are delighted to hear that you had an outstanding experience with us.

Thank you for your support!

Sam x

Public Desire からの回答

2025年7月15日

Hi,

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience.

We are thrilled to hear that Alex was able to assist you in tracking your order just in time for your important vacation. It’s fantastic to know that his prompt and kind support helped alleviate your anxiety and made your shopping experience with us a positive one.

At Public Desire, we strive to provide exceptional customer service, and it’s heart warming to see our team members recognised for their dedication and genuine care. Your kind words about Alex will certainly be shared with him and the rest of the team, as we believe that recognising outstanding service is important.

We are delighted that you feel confident in shopping with us again in the future. Should you need any further assistance or have any questions, please don’t hesitate to reach out. We wish you a fantastic vacation and look forward to serving you again soon!

Thank you once again for your support!

Sarah x

Public Desire からの回答

2025年7月14日

Hi Fallon,

Thank you for reaching out! I’m glad to hear that you received a prompt response regarding your return and that your refund has been issued. We strive to provide excellent customer service, and it's wonderful to know that we met your expectations.

We look forward to serving you again in the future!

Sam x

Public Desire からの回答

2025年7月10日

Hi,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with your first order. It’s fantastic to know that you love the boots and that they arrived promptly with next day delivery.

We strive to keep our customers updated throughout the shipping process, and it's great to hear that you felt informed every step of the way. Your satisfaction is our top priority, and we are delighted to know that you feel confident in ordering from us again.

We look forward to serving you again soon!

Laura x

Public Desire からの回答

2025年7月9日 に更新

Hi Charlotte,

Thank you so much for your wonderful feedback! We're thrilled to hear that you loved the heels and found them to be so comfy, even with the height. It's fantastic to know that you're interested in having them in every colour!

Your satisfaction is our top priority, and we always strive to provide stylish yet comfortable options for our customers. If you have any specific colours in mind or if there's anything else we can assist you with, please let us know. We’re here to help!

We appreciate your support and look forward to serving you again soon!

Sarah x

Public Desire からの回答

2025年7月8日

Hi Katz,

Thank you so much for your wonderful feedback! We are thrilled to hear that your shopping experience with Public Desire was so positive.

It's fantastic to know that you found our selection of items to be unique and not readily available in stores. We strive to provide a seamless shopping experience, and it's great to hear that the processing and payment were easy for you.

We also appreciate your kind words about Amy from our customer service team. Providing tremendous assistance is something we value highly, and we are glad to hear that she was able to help you effectively.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Sam x

Public Desire からの回答

2025年7月4日 に更新

Hi Raymond,

Thank you so much for your wonderful feedback! We are thrilled to hear about your positive experience with Anna and Marie from our customer service team. It's always our goal to provide exceptional support, and it's fantastic to know that they were able to assist you effectively, especially with the step-by-step guidance you needed.

Your kind words about their service are greatly appreciated, and we will certainly pass on your compliments to them.

We are delighted that you found our service helpful and that you received your purchases as desired. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any more questions or need assistance, please don't hesitate to reach out.

Thank you once again for choosing us!

Sarah x

Public Desire からの回答

2025年7月4日

Hi Paula,

Thank you for your kind feedback! We're truly sorry to hear that you experienced an issue with your item. However, we are delighted to know that our team was able to resolve the problem swiftly and to your satisfaction.

Your appreciation for our customer aftercare means a lot to us, and it motivates us to continue providing the best possible service. We strive to ensure that every customer has a positive experience, and it's wonderful to hear that we met your expectations.

Thank you once again for your support, and we look forward to serving you again in the future!

Amy x

Public Desire からの回答

2025年6月27日

HI Claire,

I sincerely apologise for the issues you've experienced with your returned items. I understand how frustrating this situation must be for you.

After thoroughly reviewing your case, I can confirm that our returns team has received two items. However, they have indicated that these items do not match our store’s inventory. I recognize that you believe the returned items are correct but we can assure you these are not our items.

To assist you further, we have obtained photos of the returned package from our returns team. Our support team will be forwarding these images to you shortly. I hope these visuals will help clarify the situation and provide you with a better understanding of the current status of your return.

If you would like to discuss this matter further or have any additional questions, please do not hesitate to reply to the email you will receive soon from our support team regarding the return packaging. We are here to help and ensure that your concerns are addressed satisfactorily. Thank you for your patience and understanding.

Amy

Public Desire からの回答

2025年6月24日

Hi Julie,

Thank you so much for your wonderful feedback! We are thrilled to hear that you had an excellent experience with our fast shipping and that you find our shoes stunning. Your recommendation means a lot to us, and we are dedicated to providing our customers with high-quality products and service.

We look forward to serving you again!

Laura x

Public Desire からの回答

2025年6月24日

Hi,

Thank you for your feedback! We are thrilled to hear that you find both comfort and style to be at 100%. Your satisfaction is our top priority, and we strive to provide products that meet your expectations in both areas.

We look forward to serving you again!

Amy x

Public Desire からの回答

2025年6月23日

Hi Celena,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our customer service, delivery, and product.

It's fantastic to know that despite the initial delay, our team was able to assist you promptly and ensure your delivery arrived right on time. We strive to provide timely support and it’s rewarding to see that reflected in your experience.

We're also delighted to hear that you love your new shoes! Comfort and style are our top priorities, and it's great to know that you find them both cute and comfortable.

We look forward to serving you again!

Amy x

Public Desire からの回答

2025年6月23日

Hi Susan,

Thank you for your feedback regarding your recent purchase of stylish shoes. We're thrilled to hear that you found them to be a great value for money and that they fit true to size.

Additionally, we appreciate your comments about the quick delivery. We strive to ensure that our customers receive their orders promptly, and it's wonderful to know that we met your expectations in this regard.

We look forward to serving you again in the future!

Laura x

Public Desire からの回答

2025年6月18日

Hi Sabrina,

Thank you so much for your wonderful feedback! We're thrilled to hear that your first experience purchasing heels from us was a positive one.

It's fantastic to know that you found our communication outstanding and that the delivery was prompt. We strive to keep our customers updated every step of the way, and it’s great to hear that the tracking information was helpful for you.

We take pride in offering stylish and affordable options, so we're delighted that you found our prices reasonable. Your satisfaction is our top priority, and we appreciate your kind words.

We look forward to serving you again soon!

Sarah x

Public Desire からの回答

2025年6月17日

Hi Trevor,

Thank you for your wonderful feedback! We're thrilled to hear that you experienced quick delivery and that the items met your expectations with their nice colours, shapes, and designs. It’s always our goal to provide products that are just as described, and we’re glad to know we hit the mark for you.

We look forward to serving you again soon!

Laura x