Quadient UK Limited (Formerly Neopost UK Ltd) レビュー 

3,318
•
TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Coleen was very professional, courteous and assisted me in getting the collection of the franking machine arranged. The process was very straight forward and Coleen replied to my emails very promptly.... もっと見る

企業が回答しました

5つ星のうち4の評価

member of staff I spoke too, as always was friendly and helpful would be 5 star if asking just about staff, wait time on phone is the loss of a star

企業が回答しました

5つ星のうち5の評価

We had an issue with our Franking Machine which we couldn't resolve. I contacted Quadient (our supplier) and from sending that first email to getting a personal email from Coleen with instructions on... もっと見る

企業が回答しました

5つ星のうち5の評価

Huge thanks to Serena, in customer support, who talked me through replacing the base of our franking machine as it was not straightforward. Serena was courteous, patient and calm. When it couldn't be... もっと見る

企業が回答しました

企業情報

  1. 企業間サービス
  2. ・
  3. eコマース サービス
  4. オフィス機器レンタル業
  5. 輸送・郵送業
  6. 輸送設備業界

Quadient UK Limited (Formerly Neopost UK Ltd) について

当該企業による記述

Quadient is a global supplier of business communication solutions that optimise sending and receiving mail, parcels and emails. Our solutions make business communications faster, cheaper and more efficient, so our clients can communicate more effectively, internally and externally. Faster, more accurate and personalised communications help our partners connect better with customers, building loyalty and attracting new business.

From opening your letters, to metering your mail, to enticing your customers to read your communications; Quadient can help you at every stage of the business communication management process. We offer: franking machines; data accuracy software; folding and inserting machines; envelope printers; letter opening and electronic document management; tracking and tracing of letters, parcels. Quadient also offers a large range of services including consulting, maintenance, financial services and online services.

Quadient UK Limited (Formerly Neopost UK Ltd)

当該企業による記述

Number one in Europe
We are number one in Europe for a reason. Join thousands of customers and experience our award winning UK based customer service.
Our solutions deliver
• Cost Savings • Productivity • Process Management • Effective Communications

連絡先

4.4

優良

TrustScore 5段階評価の4.5

3318件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(3,318)

過去12か月のレビュー数: 178件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great Customer Service

Having a named person (Diane Metcalf) to contact makes a difference to great customer service. She has been amazing answering any questions or issues that have arisen and they have been resolved promptly

2026年4月1日
自発的なレビュー
Quadient UK Limited (Formerly Neopost UK Ltd) ロゴ

Quadient UK Limited (Formerly Neopost UK Ltd) からの回答

Thank you so much for your 5* Review! It's great to hear that Diane has been amazing assisting you and we will certainly pass on your kind comment.

Kind regards
Customer Care Team

5つ星のうち5の評価

Our trusted partner for client comms

Our trusted partner for mailing our clients!
Quadient makes it simple for us to communicate with our customers in a meaningful, compliant way and we know that when we ask, Quadient delivers.
Our Account Manager, Natasha, couldn't do more to support us - as we've streamlined our operations, she's moved our Quadient solutions in step to give us a simpler, more efficient process and we couldn't be happier. Highly recommended!

2026年3月31日
自発的なレビュー
Quadient UK Limited (Formerly Neopost UK Ltd) ロゴ

Quadient UK Limited (Formerly Neopost UK Ltd) からの回答

Thank you for your 5* review and lovely comments. It's fantastic to hear how we've been able to support your business and how much of a positive impact Natasha has made. We will be sure to pass on your comments!

Kind regards
Customer Care Team

5つ星のうち5の評価

Problem with My Quadeint…

Had a problem setting up My Quadient for a long time. I contacted Quadient and Ruby-Rose had this sorted for me in minutes. many thanks.

2026年3月31日
自発的なレビュー
Quadient UK Limited (Formerly Neopost UK Ltd) ロゴ

Quadient UK Limited (Formerly Neopost UK Ltd) からの回答

Thank you so much for leaving a 5* Review. It's great to hear that we were able to assist!

Kind regards
Customer Care Team

5つ星のうち5の評価

Excellent help especially from Diane Me

Excellent help especially from Diane Medcalf and Sarah Down
Very professional and helpful

2026年3月30日
自発的なレビュー
Quadient UK Limited (Formerly Neopost UK Ltd) ロゴ

Quadient UK Limited (Formerly Neopost UK Ltd) からの回答

Thank you so much for your 5* review! We are thrilled to hear that Diane and Sarah have been so helpful! We'll be sure to pass on your kind words. Thank you for taking the time to share your feedback with us.

Kind regards
Customer Care Team

5つ星のうち5の評価

Letter folding machine rental and supply of envelopes

Exceptional customer service from Gemma Standing. Arranging rental and supply of envelopes very easy to set up with Quadient UK.

2026年3月31日
自発的なレビュー
Quadient UK Limited (Formerly Neopost UK Ltd) ロゴ

Quadient UK Limited (Formerly Neopost UK Ltd) からの回答

Thank you so much for your 5* review! We will be sure to pass your lovely comments onto Gemma.

Kind regards
Customer Care Team

5つ星のうち5の評価

Great customer service from Paul Bassett

Paul is always happy to help and keeps me updated if he is unable to resolve my query straight away.
Great customer service from Paul Bassett!

2026年3月30日
自発的なレビュー
Quadient UK Limited (Formerly Neopost UK Ltd) ロゴ

Quadient UK Limited (Formerly Neopost UK Ltd) からの回答

Thank you so much for your 5* Review. He will be delighted to hear your lovely comments.

Kind regards
Customer Care Team

5つ星のうち5の評価

Our account manager Louise Everett is…

Our account manager Louise Everett is one of the best account manager's i have ever dealt with. She is so quick to respond and is always available.

2026年3月20日
自発的なレビュー
Quadient UK Limited (Formerly Neopost UK Ltd) ロゴ

Quadient UK Limited (Formerly Neopost UK Ltd) からの回答

Thank you so much for your 5* review! We will be sure to pass your comments on to Louise.

Kind regards
Customer Care Team

5つ星のうち5の評価

Diane Medcalf always goes above and…

Diane Medcalf always goes above and beyond with such quick replies, as a company we really appreciate all her hard work.

2026年3月30日
自発的なレビュー
Quadient UK Limited (Formerly Neopost UK Ltd) ロゴ

Quadient UK Limited (Formerly Neopost UK Ltd) からの回答

Thank you very much for your 5* review! We will be sure to pass along your kind words to Diane.

Kind regards
Customer Care Team

5つ星のうち5の評価

Kelly Wohlman was very helpful through…

Kelly Wohlman was very helpful through the whole process

2026年3月30日
自発的なレビュー
Quadient UK Limited (Formerly Neopost UK Ltd) ロゴ

Quadient UK Limited (Formerly Neopost UK Ltd) からの回答

Thank you so much for your 5* review! It's great to hear that you are happy with the service you received. We will be sure to pass your comments on to Kelly!

Kind regards
Customer Care Team

5つ星のうち5の評価

Great Customer Service

Kelly has been great throughout the whole process:
Sending relevant literature in regards to a suitable alternative to our end of life machine; and our business requirements.
Answering questions in a timely manner and trouble shooting any problems, regardless of which team or department it related to both before and since installation.

2026年3月30日
自発的なレビュー
Quadient UK Limited (Formerly Neopost UK Ltd) ロゴ

Quadient UK Limited (Formerly Neopost UK Ltd) からの回答

Thank you very much for your 5* review! We will pass your comments on to Kelly!

Kind regards
Customer Care Team

5つ星のうち5の評価

No hassle experience

Fast and efficient ordering and delivery times, customer service always helpful.
Stuart Lythell is my go to person, always at the other end of a phone call or email if i have any queries and is very helpful and friendly.

2026年3月27日
自発的なレビュー
Quadient UK Limited (Formerly Neopost UK Ltd) ロゴ

Quadient UK Limited (Formerly Neopost UK Ltd) からの回答

Thank you so much for your 5* review! It's great to hear that you've been happy with our service.

Kind regards
Customer Care Team

5つ星のうち5の評価

Friendly support with our orders

Our contact at Quadient (Gemma Standing) is very friendly and approachable about any questions we have. The process was really easy because of her help, and the delivery of our order came through really quickly!

2026年3月27日
自発的なレビュー
Quadient UK Limited (Formerly Neopost UK Ltd) ロゴ

Quadient UK Limited (Formerly Neopost UK Ltd) からの回答

Thank you so much for your 5* Review! It's great to hear that Gemma helped make the process easy. We will be sure to pass on your lovely comment.

Kind regards
Customer Care Team

5つ星のうち5の評価

Much improved and helpful staff

So much improved after the new website was launched.

I had a few initial issues but Hayley was more than helpful and guided me through the issues I was having.

A credit to her company.

2026年3月27日
自発的なレビュー
Quadient UK Limited (Formerly Neopost UK Ltd) ロゴ

Quadient UK Limited (Formerly Neopost UK Ltd) からの回答

Thank you so much for your 5* review! We are pleased to hear that you are enjoying the new website and that Hayley was able to guide you through. Hayley will be thrilled to hear your kind words.

Kind regards
Customer Care Team

5つ星のうち5の評価

Always a positive experience

Always a positive and friendly experience when replenishing our stock. Gemma Standing has been our main contact for several years with stock ordering, and she’s consistently proactive in letting us know when items need topping up. She supports the process end to end, making sure we get exactly what we need, when we need it. Thank you.

2026年3月27日
自発的なレビュー
Quadient UK Limited (Formerly Neopost UK Ltd) ロゴ

Quadient UK Limited (Formerly Neopost UK Ltd) からの回答

Thank you so much for your 5* review! It's great to hear that Gemma supports you in your needs. We will be sure to pass on your kind comments!

Kind regards
Customer Care Team

5つ星のうち4の評価

ARC Mailing

Extremely helpful staff members, particularly Louise Everett who has gone out of her way to ensure we receive the best possible service even on her days off

2026年3月27日
自発的なレビュー
Quadient UK Limited (Formerly Neopost UK Ltd) ロゴ

Quadient UK Limited (Formerly Neopost UK Ltd) からの回答

Thank you so much for taking the time to leave a review! It's great to hear that Louise has been so helpful.

Kind regards
Customer Care Team

5つ星のうち5の評価

Quadient as a company is quick to respond to queries and Isabelle was particularly helpful when i had an issue

Quadient are very responsive to emails which is very useful during queries.

2026年3月27日
自発的なレビュー
Quadient UK Limited (Formerly Neopost UK Ltd) ロゴ

Quadient UK Limited (Formerly Neopost UK Ltd) からの回答

Thank you so much for your 5* review! We're delighted to hear that our team responded quickly and that you found the support helpful. We will be sure to pass your comments onto Isabelle.

Kind regards
Customer Care Team

5つ星のうち5の評価

We have used this company for over 10…

We have used this company for over 10 years to supply our folder with envelopes and paper, they also service the machine.
Always excellent service and very helpful, Shout out to Stuart Lythell who is one of the sales reps that gives excellent service

2026年3月27日
自発的なレビュー
Quadient UK Limited (Formerly Neopost UK Ltd) ロゴ

Quadient UK Limited (Formerly Neopost UK Ltd) からの回答

Thank you so much for your 5* review! It's great to hear that you are happy with the service you receive. We appreciate your kind words and will be sure to pass your comments on to Stuart. Thank you for your loyalty and support over the past 10 years!

Kind regards
Customer Care Team

5つ星のうち5の評価

Always Helpful

I found them always helpful whenever I needed any assistance. A special mention for Diane Medcalf. She is the best and always assists me promptly, and helps me resolve the queries.

2026年3月27日
自発的なレビュー
Quadient UK Limited (Formerly Neopost UK Ltd) ロゴ

Quadient UK Limited (Formerly Neopost UK Ltd) からの回答

Thank you so much for your 5* review! We're so pleased to hear that you've consistently found our team helpful. Thank you for highlighting Diane's support and we will be sure to share your lovely comments with her.

Kind regards
Customer Care Team

5つ星のうち5の評価

Top Notch Service :)

I have to regularly order envelopes for our folder inserter and ink for our franking machine. Gemma is always fantastic and very efficient and I have my deliveries within a few days. She checks in every now and then to see if I need stock

2026年3月23日
自発的なレビュー
Quadient UK Limited (Formerly Neopost UK Ltd) ロゴ

Quadient UK Limited (Formerly Neopost UK Ltd) からの回答

Thank you so much for your 5* review! We will be sure to pass your lovely comments onto Gemma.

Kind regards
Customer Care Team

5つ星のうち5の評価

Always great when dealing with…

Always great when dealing with Quadient, there customer service is second to none. The support from Gemma Standing is outstanding, I'm completely impressed with her professionalism & customer service.

Highly recommended.

2026年3月12日
自発的なレビュー
Quadient UK Limited (Formerly Neopost UK Ltd) ロゴ

Quadient UK Limited (Formerly Neopost UK Ltd) からの回答

Thank you very much for your 5* review! We 're delighted to hear that your experience with Quadient has been consistently excellent and that Gemma provides you with outstanding support. It's fantastic to see her efforts recognised and we will be sure to pass along your kind words.

Kind regards
Customer Care Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報