Radfords pie company レビュー 

472
•
TrustScore 5段階評価の2.5

2.5

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I’ve happily given them five stars. The pies are delicious when they eventually arrive. They are full of meat with magnificent pastry. But customer service is poor. I waited three weeks for delivery.... もっと見る

5つ星のうち1の評価

No pies arrived, placed ordered in November, numerous emails and fb messages no answer, phone number no longer in operation had to contact my bank to obtain a refund which I finally received yeste... もっと見る

企業が回答しました

5つ星のうち2の評価

Edit - Today we did receive a refund for the missing pies, If only someone had bothered to reply to my emails or messages.,.............. The pies are absolutely beautiful full of meat and very tasty... もっと見る

5つ星のうち1の評価

Unfortunately, you have to give at least 1 star to leave a review. I would award minus stars! Ordered pies in July, no delivery. I have sent 6 emails and, as others have reported, absolutely no respon... もっと見る

企業情報

  1. 仕出し飲食料品の提供業者

当該企業による記述

We make award winning savoury pies


連絡先

2.5

期待以下

TrustScore 5段階評価の2.5

472件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 18%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.5

すべてのレビュー

(472)

過去12か月のレビュー数: 25件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Best pies ever tasted x

We have had 2 orders sent up to us in Glasgow, Scotland and they came quickly.
They are absolutely the best pies ever tasted, the Peppered Steak and Chicken & Gammon are our favourites ♥️. Even my brother in law who has Cerebral palsy and has all foods liquidised, I gave him a Meat & Potato one to try and he wants more ordered, he loved it!
Our last order was for 20 pies so we now have a Radfords Pie drawer in our freezer lol

2025年2月8日
自発的なレビュー
5つ星のうち1の評価

Zero customer service

Ordered pies to the value of £50 in November 2024. Numerous emails since and still no pies or reply’s. Phone number is useless too. How can they get away with taking your money, not fulfilling the order and simply ignoring any communications. Surely this is just theft? Anyone else in the same boat? If so, can we get together and get something done about this?

2024年11月23日
自発的なレビュー
5つ星のうち1の評価

Would have put a zero if I could.

Would have put a zero if I could.
No phone number- rings out as unattainable.
They don't answer emails - we have sent 2.
Facebook page- haven't replied to my message either.

Ordered on 19th January. No pies as of yet. Wish I had seen the trust pilot reviews before we ordered. WOULDNT HAVE ORDERED THEM IF I HAD KNOWN THIS IS WHAT THEY DO TO CUSTOMERS.

DISGUSTING. IF THEY CANT PROVIDE. THEY SHOULD REFUND EVERONE WHO IS NOW OUT OF POCKET DUE TO THEIR TARDY WORK ETHIC.

we ordered the pies for a parent 80th Birthday who is an avid fan of the Radfords, we thought doing this would be a great surprise. Will have to let her know they are nothing but thriving con artists.

They had on their website/ page to order by 5th Feb to guarantee valentines delivery. FALSE ADVERTISING.

THEY OBVIOUSLY DONT CARE ABOUT WHO THEY ARE CONNING OUT OF MONEY.

2025年2月11日
自発的なレビュー
5つ星のうち1の評価

Unfulfilled order and no customer service.

We ordered pies from Radfords in November 2024 worth £50 and haven't received them. They do not reply to email and the phone line is useless. We will have to look at our options as to how to proceed with this if the company fail communicate with us.

2024年11月23日
自発的なレビュー
5つ星のうち5の評価

Best pies filled to the top with quality ingredients

Have visited the shop a few times and the pies are so lovely, well filled with good quality meat and the pastry is the best we've tasted. I decided to try them delivered, they were very well packed, arrived few days earlier than expected and they tasted delicious, will definitely be ordering more 🙂

2025年1月31日
自発的なレビュー
5つ星のうち1の評価

Big let down.

Yesterday I visited friends for lunch and "Bradford pies: were on the menu . What a very big let down, pastry was tasteless and the filling was just messy and without any taste. I personally would never buy from these people due to their lack of culinary skills. I find your reply very offensive and look forward very much to meeting you in person so you can insult me to my face in the very near future. Can't wait. You are not very nice people are you. Let's see how big and brave you really are. P.s my review was honest and NOT fake and the minor spelling error was accidental. Till we meet. 🤢👎👎😡

2025年2月4日
自発的なレビュー
Radfords pie company ロゴ

Radfords pie company からの回答

Hi “Paul”
Thanks for your fake review, you must have so much spare time in your day to take time out of your sad little life to do this.
It’s Radford’s pies not Bradford ohh maybe that’s why they were not very nice.

5つ星のうち5の評価

I have to say after reading past…

I have to say after reading past reviews I was very sceptical as to what these pies would be like if delivered at all or even in date but ....
I have to say I can't fault anything with delivery ,wait times etc .
I ordered 16th Jan 2025 and they were delivered 30th in date till 5th Feb and looking lovely .
My only criticism was that I asked the courier to leave with a neighbour and they left them on my doorstep thanks Yodal .
Can't comment on taste as nor tried yet but they are heavier than normal pies so expecting lots of filling as promised .
Thank you Radford pies 🥧

2025年1月31日
自発的なレビュー
5つ星のうち3の評価

Many thanks to Noel and the team

Many thanks to Noel and the team. After my last commentson TRUSTPILOT I received an e'mail response from Noel on 26/01/2025 stating that a refund of £15-80 would be paid shortly. This amount was paid into my bank on 27/01/2025. My wife and I have decided to now order another batch of pies because we think they are a great taste and value for money.

2025年1月28日
自発的なレビュー
5つ星のうち5の評価

Just had my pies delivered

Just had my pies delivered, earlier than expected. Very pleased and looking forward to enjoying eating them as they do not disappoint always filled to the brim. You get what you pay for I say, good quality pies and I would recommend to anybody.

2025年1月25日
自発的なレビュー
5つ星のうち4の評価

Honest opinion

Well after waiting 11 days for my pies they have actually arrived, well within date, chilled, and very well packaged. The tasting session begins tomorrow, but I'm sure they will be fine. Customer service, contact us, is virtually useless, but if they taste ok I will be ordering again. Ok I'm editing my post, 3 of us have just eaten the pies and we all agree they are truly wonderful and we be ordering again as we need them.

2025年1月25日
自発的なレビュー
5つ星のうち5の評価

Lovely pies!!

Lovely pies!!
Well packaged and delivered in less time than originally told at order stage.
First order and will be ordering again when eaten what’s in freezer.

2025年1月23日
自発的なレビュー
5つ星のうち1の評価

Can’t rate lower as won’t let ordered…

Can’t rate lower as won’t let ordered past in November still not received and very rude customer service maybe stop going on holidays
Social
Media and sort your business out saying has no evidence of order but yet my bank as £49.00
Taken and no order wow

2024年11月15日
自発的なレビュー
5つ星のうち1の評価

Mouldy

Ordered 6 meat and potatoes pies. Unfortunately when they arrived they were full of mould. Very disappointed 😥

2025年1月4日
自発的なレビュー
5つ星のうち5の評価

Radcliffe pies

We buy our Radcliffe pies from our local butchers , we have had various pies and the amount of fillings in the pie supprised me the regular supermarket pie can stay on the shelf , well done Radcliffe

2025年1月11日
自発的なレビュー
5つ星のうち1の評価

STILL WAITING FOR MY ORDER / REFUND

Ordered pies in November received pies late and out of date. Emailed and was told to throw them away and they would send out a new batch…. Am still waiting for new batch and I have emailed a further 3 times and had no reply at all !!

Would like a reply at least and our money back as spent just over £44 … We are a small company ourselves and would never treat customers in this way !!

Certainly won’t be ordering again.

RADFORDS please reply to my emails and refund our money ! Thank you.

Mr D Wilson

2024年11月16日
自発的なレビュー
5つ星のうち1の評価

i ordered pies on 14th november 29.90…

i ordered pies on 14th november 29.90 in total got comfirmation email but nothing since despite me emailing no response and tried phoning but cant get through no refund as i asked but had no communication what so ever very dissapointed wont use again

2025年1月8日
自発的なレビュー

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