RAID London ロゎ
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RAID London レビュヌ 

213
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TrustScore 5段階評䟡の4.5

4.3

靎屋
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5぀星のうち5の評䟡

I purchased a British Army Bivvi recently and it was delivered very efficiently and in great condition. Superb value for money and excellent customer service. 5 stars

5぀星のうち5の評䟡

Super fast delivery and superb boots which are such great value for money. They are faux leather but look like really leather and are so well made and stylish - I receive lots of compliments. They a... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Ordered on 22 Mar from Germany and received the shoes on 23 Mar. Fastest delivery service I’ve ever experienced so far. After being disappointed by a pair of shoes from Shein, the long boots are unbel... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Looked at Raid on the recommendation from the High Heel Coach on Instagram who said they made particularly comfortable high heels- I bought 2 pairs in the sale and loved them so much I came back and b... もっず芋る

䌁業が回答したした

䌁業情報

  1. 靎屋

圓該䌁業による蚘述

Our brand aims to be daring, spirited, inclusive, imaginative, cool, unique, contemporary and not take itself too seriously, whilst offering the latest trends and styles that are accessible to most consumers and demographics. RAID creates contemporary catwalk and celebrity inspired styles, designed for the on-trend and fashion conscious female who takes inspiration from influencers, bloggers, reality TV and music celebrities and everything that’s hot. We aim to empower women by designing and manufacturing styles that are unique, up-to-the minute and accessible to most consumers. Our motto is to include not exclude, we understand everyone is unique and everyone has the right to be who they want to be.

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4.3

優良

TrustScore 5段階評䟡の4.5

213件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.3

すべおのレビュヌ

(213)

過去12か月のレビュヌ数: 1件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Stunning boots

Stunning boots, shape and fit is gorgeous. Received lots of compliments when wearing and are fairly comfortable to walk in. Material and thickness is as expected considering they are not real leather.

2023幎10月25日
自発的なレビュヌ
RAID London ロゎ

RAID London からの回答

Thanks for the 5 star review. Enjoy all those amazing purchases! If you need anything else just reach out to a member of our Customer Service team.

Don't forget to sign up to our newsletter to get your Black Friday offers direct to your inbox

Thanks xoxo

5぀星のうち1の評䟡

Order never arrived

Order never arrived. Customer care response is poor they have no proof the order was delivered to my door. only proof of it delivered to a wrong address. They have refused to give me a refund or claim.

2023幎10月10日
自発的なレビュヌ
RAID London ロゎ

RAID London からの回答

Hi JTH, on looking at your order and tracking, this was delivered.

Delivered on
Sat 14th Oct

Delivered at
12:20

Further details on the delivery has been provided to you via the customer service ticket you have created previously. ANy further issues, please reach out to our Customer Service team.

5぀星のうち3の評䟡

I loved my first order ..was true to


I loved my first order ..was true to picture and of good quality but 2 items in my second order were not of so good quality - the straps were attached tackily to the sole and I could see this with streaks of glue and paint! Was absolutely disappointed as first item was perfect.
I love your shoe designs and that you've got lots of products to choose from..pls work on your quality improvement!

2023幎10月18日
自発的なレビュヌ
RAID London ロゎ

RAID London からの回答

Hi Winifred,

Please reach out to our customer service teams if you have any issues with a recent purchase. They are best positioned to provide you the assistance you need.

Many thanks

Team RAID xox

5぀星のうち5の評䟡

Great Products & Fast Delivery

Absolutely fantastic service from RAID, ultra fast delivery and as per usual great quality heels to keep you dancing all night!
First time ordering direct from RAID and a huge number of products amd deals!

2023幎10月18日
自発的なレビュヌ
RAID London ロゎ

RAID London からの回答

We love that you are in love with your purchase.

Be sure to sign up to our newsletter so that you receive discounts, offers and promotions ahead of general website visitors.

Thanks again

Team RAID xx

5぀星のうち5の評䟡

Good all round service.

Value for money, good quality and not expensive.
Speed of delivery, came sooner than expected.
Ease of ordering.

2023幎10月10日
自発的なレビュヌ
RAID London ロゎ

RAID London からの回答

Hi, thanks so much for the 5 stars, awesome to hear you love your purchase and they arrived quickly! We always try our best to deliver excellent service across all areas of our business and its nice to get recognition for when things go well.


Team RAID xoxo

5぀星のうち1の評䟡

Terrible quality and pricey to return

Terrible quality and pricey to return. Not sure what happened to this company but they’ve really gone downhill since I last bought shoes from them. The boots I bought were not true to size and were the smallest size 8 I’ve ever bought from anywhere else. The quality was equally shocking as they they had thin leather that didn’t even keep the cold out and I could see my toes imprint from the outside. Lastly the return is paid by the customer of £2.50 which is ridiculous and the highest price I’ve paid for a return. Especially when they are online only and only way to see the shoe is to order. I guess they are desperate for every penny and all the burden is on the customer. Very poor from them.

2023幎10月21日
自発的なレビュヌ
RAID London ロゎ

RAID London からの回答

Hi, sorry to see the 1 star review, we, like most retailers, have introduced a discounted return shipping fee to part fund the cost of returns which is more fair to all customers.

Our customer service teams are available should you experience any issues in the future.

Kind regards

Team RAID xoxo

5぀星のうち5の評䟡

I ordered a gorgeous pair of white


I ordered a gorgeous pair of white ankle books. There was 80% off so I got them for 9.99. The quality is amazing. Very happy and will definitely shop again with you

2023幎10月16日
自発的なレビュヌ
RAID London ロゎ

RAID London からの回答

Thanks for the 5 star review. Enjoy all those amazing purchases! If you need anything else just reach out to a member of our Customer Service team.

Don't forget to sign up to our newsletter to get your Black Friday offers direct to your inbox

Thanks xoxo

5぀星のうち5の評䟡

Green mile boots

The boots are great good value and fast delivery great!!!!!

2023幎10月13日
自発的なレビュヌ
RAID London ロゎ

RAID London からの回答

Yayy! Thanks for the 5 star review. Enjoy all those amazing purchases! If you need anything else just reach out to a member of our Customer Service team.

Don't forget to sign up to our newsletter to get your Black Friday offers direct to your inbox

Thanks xoxo

5぀星のうち5の評䟡

Great prices

Great prices. Very pleased with the items Excellent quality and fit

2023幎10月12日
自発的なレビュヌ
RAID London ロゎ

RAID London からの回答

Hi Cheryl,

Hi Sylvia, thank you for a great review and we're chuffed that you loved your purchase 😊

If there is anything else you need, our Customer Service team are there to assist.

Don't forget to sign up to our newsletter via our website, so you don't miss out on future exclusive discounts, and promotions as our Black Friday offers are only a few weeks away!

Team RAID xoxo

5぀星のうち5の評䟡

Love the sandals

Love the sandals, perfect fit. Prompt service and easy to place an order. Will definitely place more orders.

2023幎10月2日
自発的なレビュヌ
RAID London ロゎ

RAID London からの回答

Hi Mrs Little,

Thanks for the 5 stars, it's awesome to know that its easy to place an order and the items you ordered meet with your expectations.
Make sure you sign up to our newsletter as this is a great way to get early access to discounts and promotions ahead of general release.

Be sure to sign up ready for Black Friday!

Thanks again
team RAID xoxo

5぀星のうち5の評䟡

The best shoe I have gotten so far 😍

2023幎10月2日
自発的なレビュヌ
RAID London ロゎ

RAID London からの回答

We love that you are in love with your purchase. We have plenty more of those shoes! 🀩😍😍😍

Be sure to sign up to our newsletter so that you receive discounts, offers and promotions ahead of general website visitors.

Thanks again

Team RAID xx

5぀星のうち2の評䟡

Website was very glitchy

Website was very glitchy, although it showed the size 7 that I required was available it kept defaulting to size 3 so the wrong size was delivered. To try and reorder the correct size the same thing was happening, so I gave up and didn't reorder

2023幎9月14日
自発的なレビュヌ
RAID London ロゎ

RAID London からの回答

Hi Marie, we're sad to see 2 stars and having looked at your alleged issue when you reached out to us, we could not replicate the problem you were experiencing, and since no other customer reported any issues we can only assume the issue was localised to your device or browser on that occasion.

As a matter of goodwill on this occasion, we have refunded you the returns fee you paid when you returned your item to us.

I do hope that you will try us again in the future!

Thanks,
Team RAID xoxo

5぀星のうち5の評䟡

Shoe Heaven

I can always count on finding shoes for any occasion that are a bit of me! Bought a pair of the gorgeous Amantha heeled mules in black. Would have bought other colours if they'd had my size. Really spoilt for choice with Raid every time. My trusty go to shoe people. Love you.

2023幎9月9日
自発的なレビュヌ
RAID London ロゎ

RAID London からの回答

Hi there,

Thanks for the wonderful 5 star review and we're so happy you love your purchase. We do restock a large number of styles on a regular basis, so do check back to see if your size becomes available.

Watch out for our new season styles, dropping each week, so make sure you sign up to our newsletter to get yourself some discounts.

Thanks again

Team RAID xoxo

5぀星のうち1の評䟡

Waste of money and terrible service

Shoes arrived on time and were lovely. Got a 2 hour wear in them before the heel broke off, had to walk with one heel to get home and then that broke too! Threw them away as irreparable and horrible quality. Asked for a refund and they wanted me to return the shoes ( had already thrown away) appreciate this is the normal refund route however I showed pictures of the broken shoes and that I had thrown them and if this can be considered as an exception because I wouldn’t be returning them in normal condition here. They refused despite the circumstances. Not even a gesture of goodwill for a first time customer. £50 loss and no shoes. Terrible service to say the least

2023幎9月10日
自発的なレビュヌ
RAID London ロゎ

RAID London からの回答

Hi Kenza, sorry to see a 1 star review. As you have already mentioned, we require all faulty items back before we issue refunds. This is not because we are being difficult, it's because we need to assess the reasons why a product would fail like this, without returning them we are unable to do this.

You would not be able to obtain a refund from a physical store if you did not have the product to return, despite the condition it was is, and this would be the same reason for us.

Without returning a product we are unable to offer a refund, I am sorry that you feel this is terrible service, however this would be the situation for any brand.

Kind regards

Love Raid Team

5぀星のうち5の評䟡

Great choice of shoes

Great choice of shoes. Perfect for weddings as well as nights out. Good delivery. Would recommend to friends

2023幎8月1日
自発的なレビュヌ
RAID London ロゎ

RAID London からの回答

Hi Kathryn, and thank you for your kind words. It's awesome to hear from customers that love our products and recommend our brand to others. If you need anything, just reach out to our CS team.

Thanks again x

5぀星のうち5の評䟡

Amazing

Amazing! Shoes were exactly like pictured and not only that but I literally ordered at 10am and the next day they were here at 4pm baring in mind I put normal delivery! Cannot recommended enough

2023幎8月1日
自発的なレビュヌ
RAID London ロゎ

RAID London からの回答

Yayy! Thanks for the 5 star review. Enjoy all those amazing purchases! If you need anything else just reach out to a member of our Customer Service team.

Don't forget to sign up to our newsletter as you get discount codes and offers direct to your inbox

Thanks xoxo

5぀星のうち5の評䟡

Beautiful shoes just as pictured


Beautiful shoes just as pictured arrived really quickly. True to size and colour pictured.

2023幎7月28日
自発的なレビュヌ
RAID London ロゎ

RAID London からの回答

Hi there, happy to hear that your purchase went so well and you love your product and the fast delivery service.

If you need anything else just reach out to a member of our Customer Service team.

Don't forget to sign up to our newsletter as you get discount codes and offers direct to your inbox

Thanks xoxo

5぀星のうち5の評䟡

Well!???.....🀔🀔

Well whats to say!?? 🀔🀔
.. its RAID!! 😃😃.... Speaks for itself, always a bargain or few, something for everyone, all quality made products, great comms from good staff, quick dispatch, my friends are loving this brand !!... wonder if i get commission hahaha...
Ill be back, as someone said, knowing ill find something fab on here !!
👍😃👍😃

2023幎7月28日
自発的なレビュヌ
RAID London ロゎ

RAID London からの回答

Hi John,

Thanks for a great review, it really makes a difference when customers take the time to write something positive.


Team RAID London xoxo

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