Experienta deplorabila. Banca a efectuat o dubla incasare pe un credit asigurat: a luat bani si de la asigurator, si din contul titularului decedat timp de 8 luni (!!!!!). In final, refuza sa returnez... ãã£ãšèŠã
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Abordarea doamnei Elena care nu are nume de familie deplorabil. Plus modul de abordare no comment
Fiind clienta veche a Raiffeisen Bank, filiala din Campina (bd. Carol I), Romania, vreau sa multumesc intregului personal si, in special, Doamnei Irina Grigore, nu doar pentru competenta, profesional... ãã£ãšèŠã
De cand au luat hotararea de a scoate online, a devenit foarte greu de a efectua operatii online, nici macar pe tableta nu poti face ceva ...Daca ai vreo problema, contactarea lor e un cosmar ... Adau... ãã£ãšèŠã
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The worst ever bank
The worst ever bank. They blocked my money (block technic), promised to unblock and say "tomorrow" every day and weeks. The problem has not been solved yet! And.. this is for a premium account.
The hotline is crap, if you choose English support + premium client in the voice menu - you'll get useless romanian speaker who could tell you: "we will call you back". They never call you back, just remember ð
Be careful with this bank, avoid and sidestep this bank!
2022幎6æ5æ¥
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The worst bank
The worst bank. App always blocking, customer support helpless, high charges, mistakes even on ATMs (the balance was showing something completely incorrect).... and I am not saying everything! So disappointed.
2022幎2æ15æ¥
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