Rarereservetcg レビュー 

Rarereservetcg からの回答

1日前

Hi Lourdes,

That is a bold and serious statement to make about a business. After reviewing our records, we cannot find any order that matches your name or the information currently available to us. Your review also does not include an order number, product, purchase date, or any specific details explaining what happened, so we currently have nothing to use to verify the claim.

We can also see that this appears to be the only review posted from this Trustpilot profile. Given the nature of the allegation and the fact that we cannot identify any corresponding order, we have asked Trustpilot to review the matter and verify the reviewer details through their usual process so that we can investigate further.

If this relates to a genuine purchase from Rare Reserve TCG, we are more than happy to look into it and resolve any legitimate issue. Please provide your order number and details through Trustpilot or contact us directly at enquiries@rarereservetcg.com.

Rare Reserve TCG Ltd is a registered UK company (Company No. 17243695). All orders are dispatched using tracked delivery, and pre-order products are clearly identified on the relevant product pages.

We take genuine customer concerns seriously, but equally, we need sufficient information to verify and investigate serious claims made publicly about our business.

Rarereservetcg からの回答

2026年8月1日

Thank you - this one made our day. The extra pack clearly found the right home, and we hope the weekend opening with the siblings delivers something special. Let us know what you pull!

Rarereservetcg からの回答

2026年8月1日

Thanks Sally - really glad the Lorcana set landed quickly and at the right price. We'll look forward to your next order.

Rarereservetcg からの回答

2026年8月1日

Thank you Nidal - careful packaging is something we take seriously, so it's great to hear it showed. See you next time.

Rarereservetcg からの回答

2026年8月1日

Thank you Nancy, this is exactly the experience we set out to deliver: clear communication, careful packaging and orders that arrive as described. Reviews like this genuinely help a small business grow, and we're grateful you took the time. We'll be ready when you're next looking for something.

Rarereservetcg からの回答

2026年8月1日

Thank you - and good timing, because there's plenty landing this autumn across our pre-order range. We'll make sure the next delivery matches this one.

Rarereservetcg からの回答

2026年8月1日

Thanks Benjamin - quick and well protected is the standard we aim for. Happy to have you back any time.