Rategenius レビュー 

Amber was responsive and easy to work with!

Excellent service, with personalized follow up

Thank you so much for your help with my auto refi. It was such a quick and easy process. You made a very stressful time in my life so much easier. I will definitely use this company again if I need to.

I had the pleasure of working with Laura Y. Rodriguez, a
customer success rep, and from the moment I started speaking about my issue I was taken seriously, and I felt like Laura was genuinely concerned about helping me. I followed up with Laura and yet again her customer service was put on full display as she not only got in touch with the team responsible for the issue, but she emailed me on a Saturday, and I believe she was off that day to follow up with me. I really appreciate the time and extra effort that Laura took with me. I told her she was one of the "good ones", I hope her supervisor realizes what an asset Laura is to their team. Thank you for your hard week and dedication to the job.

Brandon did a great job of find a great lending company and guiding us through the approval process. He saved us time and energy by anticipating what materials were needed so we were always ahead of the game. I recommend Brandon and will use him again in the future.

Great experience

Had a great experience with Justin, he was very helpful and informative. This was such an easy process I couldn’t recommend RateGenius enough!

Experience was great. Easy peasy and fast

Amber went above and beyond! She was a tremendous help, and I would recommend Rategenius to anyone.

Rick was very profesional explained the process and got things moving fast. He not only saved me money but also hooked me up with gap insurance.

Jenni was very informative knew her stuff made it easy smooth transition will do business with Jenni again amazing job

The representative (Patrick) who helped me was very honest, personable, attentive, and very punctual.

I worked with RateGenius a couple of times to look at refinancing my vehicle. After a bit of back and forth they were able to find an offer that lowered my interest rate and took care of the rest. There was a little hiccup with the payoff (on the part of my lien holder; not Rategenius), and Laura from the customer support team went above and beyond to ensure everything was taken care of.

The only potentially negative part of the experience is that if you don't pick up when they call, they hound you! But once you're paired with a representative, you can text/email them for most of the remaining process.

Amber Feldman was amazing I usual dread calling customer service but this was honestly one of the most pleasant experiences ive had 10/10

I had an outstanding experience with Nikole during my loan refinancing process. She was incredibly attentive and kept me informed with detailed updates every single day. Her excellent customer service made the entire process smooth and stress-free. Highly recommend her!

Rick was great and very helpful with everything.....always upbeat and does a great job!

Great company! They helped get my car refinanced by lowering payment and including gap insurance. They are very professional and expedient with the whole process! Thanks, Rate Genius!

Great customer service. MELISSA.MARTINEZ knows her job she was very helpful. Thanks.

My loan specialist worked with me every step of the way and kept me informed throughout the process. Crystal was awesome and made the process very personable and easy.

Megan was amazing in helping us refinance our vehicle. She helped and was there through the process.