Excellent customer service and prompt email responses. Our order was delayed by around 4 weeks on the initial estimated delivery which was 6weeks (ordered end of June delivered end of Sept). However R... ãã£ãšèŠã
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I ordered the Brooklyn extendable table, matching bench and the grey leather look chairs. The lead time on the website said 15 days but it was a month before the items arrived. I did drop customer se... ãã£ãšèŠã
Incredibly happy with the tulsa extendable table and bench we ordered! Looks amazing and was easy to assemble. Delivery was well within the estimated delivery time.Delivery guys were professional and... ãã£ãšèŠã
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They company promotes on tv ( customer assumption they build direct ) they donât just buy in but the product I bought was well built ( it came from Vietnam ) . I wanted to buy actual UK reclaimed wood... ãã£ãšèŠã
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The Reclaim Nation hand-pick the best eco friendly reclaimed furniture for you and your home, only buying from suppliers who work with fully recycled or natural wood and materials from around the world.
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Very good
Amazing customer experience from a lady called Bee, she helped me with all my delivery questions and got me all the information quickly. Nice to talk to friendly helpful people directly.
2026幎8æ5æ¥
Reclaim Nation ããã®åç
Thank you for your fantastic feedback.
We're delighted to hear Bee provided such a friendly and efficient customer experience and was able to answer all your delivery questions quickly.
It's wonderful to know you appreciated speaking directly with someone who was helpful, approachable and well informed.
We truly appreciate your kind words and will be sure to share your lovely feedback with Bee. Team RN
I was so supraise high quality of this tableâŠ
I was so supraise quality of this table and bench- very high standard.
Great delivery service- well done for driver.
To be honest everything was great.
2026幎7æ30æ¥
Reclaim Nation ããã®åç
Thank you for your wonderful feedback.
We're delighted to hear you were pleasantly surprised by the exceptional quality of your table and bench and that they exceeded your expectations.
It's fantastic to know the delivery service was smooth and that our driver made such a positive impression.
We truly appreciate your kind words and are so pleased everything met your expectations. Team RN
Iâm really happy with my purchase
Iâm really happy with my purchase. Table and bench looks fab, good quality and my delivery was super quick. I would recommend
2026幎7æ31æ¥
Reclaim Nation ããã®åç
Thank you for your wonderful feedback.
We're delighted to hear you're so happy with your new table and bench and that you're pleased with their quality and appearance.
It's fantastic to know your order arrived quickly and that the whole experience met your expectations.
We truly appreciate your recommendation and hope you enjoy your furniture for many years to come. Team RN
I am not one to leave reviews but IâŠ
I am not one to leave reviews but I have never experienced such a shocking service.
I ordered a bench and fixed table 3 months ago. It kept being pushed back. When I eventually got through to customer service, it was agreed I could be upgraded to the extendable version of the table as mine was not in stock, which is shocking in its self as this was not noted on the website. Last week I recieved the table but they forgot to ship the bench. They are now trying to ship the bench from my original order which is too big and small for the extendable table. I was rudely responded to over email by customer service asking I state clearly what I want. Its not rocket science... send the bench that fits the table.3 months in and hundreds of pounds down and I cant even sit at my table. I bought this table set for my first home and im utterly devestated by the whole process. I live in scotland not outer mongolia. Ive been offered a meagre 25 pound compensation but still have no answers on where my bench is.....
If you like to stand while eating and a great deal of gaslighting, I suggest you buy from here.
2026幎8æ5æ¥
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Reclaim Nation ããã®åç
Dear Holly,
Weâre very sorry for the experience you have had and for the frustration caused by the delays, missing bench and lack of clear communication.
We completely understand how disappointing this has been, especially after waiting so long for your table and bench set for your first home.
Our team is now reviewing your order. We will be in touch with you directly to confirm exactly what has happened and how we are going to resolve this.
Weâre sorry again that this has fallen so far below the service you should have received.
Kind regards,
Reclaim Nation
Wonderful looking table
Great product, love that it comes from sustainable wood, the distressed look is great
Well made and great delivery
2026幎7æ30æ¥
Reclaim Nation ããã®åç
Thank you for your wonderful feedback.
We're delighted to hear you love the sustainable reclaimed wood and the unique distressed finish of your furniture.
It's fantastic to know you're pleased with the quality, craftsmanship and smooth delivery experience.
We truly appreciate your support and hope you enjoy your furniture for many years to come. Team RN
Reclaim Nation ããã®åç
Thank you for your lovely feedback.
We're delighted to hear you love your new table and that it's exactly what you were looking for.
It's wonderful to know you're so pleased with your purchase and its quality.
We truly appreciate your support and hope you enjoy your beautiful table for many years to come. Team RN
Second product I have purchased and wasâŠ
Second product I have purchased and was not disappointed.
Great quality products and quick delivery.
2026幎7æ21æ¥
Reclaim Nation ããã®åç
Thank you for your wonderful feedback.
We're delighted to hear your second purchase lived up to your expectations and that you continue to be impressed with our products.
It's fantastic to know you were pleased with the quality and the quick delivery.
We truly appreciate your continued support and look forward to serving you again in the future. Team RN
Quality not as expected
We ordered a table and two benches from reclaim nation. We chose reclaimed wood because we wanted the character and understood that every piece would be different.
However, the tabletop we received had a number of large open holes across the surface. Whilst imperfections are expected with reclaimed timber, we felt the amount and size of the holes went beyond what was shown in the product photos and made the table less practical for everyday use.
We contacted customer service who advised that this was as expected and our only option was to return at our cost. Customer service was responsive however I feel they did misjudge how bad the table was. I also found they were not transparent with the collection fee for a return despite asking multiple times. I wouldnât order again as I feel our definitions of a quality product differ.
2026幎7æ22æ¥
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Reclaim Nation ããã®åç
Dear Bechan,
Thank you for your review. Weâre sorry to hear that the table was not what you expected.
Our reclaimed wood furniture is designed to have natural character, including knots, markings, grain variation and imperfections. However, we understand that in your view the size and number of holes in the tabletop went beyond what you were expecting from the product images, and that this made the table feel less practical for everyday use.
Weâre pleased to hear that our customer service team were responsive, but weâre sorry if you felt your concerns were not fully understood. We also apologise if the return collection fee was not made clear enough when you asked about this.
We appreciate your feedback and will take it on board when reviewing how we present the reclaimed finish and explain returns.
Kind regards,
Reclaim Nation
I love the table and chairs
Very happy with the purchase (Brooklyn extendable table and Dallas chairs). Itâs a good quality product for a good price. Delivery was quick too. I forgot to enter the £10 off code when I purchased, but Reclaim Nation very kindly refunded me £10 after I emailed them.
2026幎7æ24æ¥
Reclaim Nation ããã®åç
Thank you for your wonderful review.
We're delighted to hear you're so pleased with your Brooklyn extendable table and Dallas chairs and that you found them to be excellent quality and great value for money.
It's fantastic to know your order arrived quickly, and we're glad our team could promptly refund the £10 discount after you got in touch.
We truly appreciate your support and hope you enjoy your new furniture for many years to come. Team RN
Great furniture, good communications
Bought a table with matching bench and 4 chairs. The build quality of all the furniture is great, but unfortunately 2 of the chairs had been damaged during shipping. Reclaim Nation arranged for these to be replaced based on our photographs. Overall comms were good, although it did take a couple of weeks to sort it all out. Based on quality and responsiveness I would buy again.
2026幎6æ30æ¥
Reclaim Nation ããã®åç
Thank you for your detailed feedback.
We're delighted to hear you're pleased with the quality and craftsmanship of your table, bench and chairs.
While we're sorry that two chairs were damaged during transit, we're glad our team was able to arrange replacements and keep you updated throughout the process.
We truly appreciate your patience and are grateful for your recommendationâwe look forward to serving you again in the future. Team RN
Fabulous service and incrediblyâŠ
Fabulous service and incredibly beautiful furniture. So solid
And well built. Perfect for my barn conversion really couldnât praise this enough. The delivery service was very smooth. The quality of the product is amazing and I was kept informed about the order all the way along.
2026幎7æ23æ¥
Reclaim Nation ããã®åç
Thank you for such a wonderful review.
We're delighted to hear our furniture is the perfect fit for your barn conversion and that you're so impressed with its solid craftsmanship and beautiful design.
It's fantastic to know the delivery process was smooth and that our regular communication kept you informed every step of the way.
We truly appreciate your kind words and hope you enjoy your furniture for many years to come. Team RN
Very nice table and easy to useâŠ
Very nice table and easy to use extension so overall very pleased. Delivery was a little bit slower than stated but this wasnât an issue
2026幎7æ16æ¥
Reclaim Nation ããã®åç
Thank you for your lovely feedback.
We're delighted to hear you're so pleased with your table and found the extension mechanism easy and convenient to use.
We appreciate your understanding regarding the slight delivery delay and are glad it didn't affect your overall experience.
Thank you for your support, and we hope you enjoy your new furniture for many years to come. Team RN
Reclaim Nation a decent company
Love their furniture I had a issue with a delivery but they put it right, just one of those things, everything turned out good , I would recommend Reclaim Nation
2026幎7æ13æ¥
Reclaim Nation ããã®åç
Thank you for your lovely feedback.
We're delighted to hear you love your furniture and that, although there was an issue with the delivery, our team was able to resolve it quickly and to your satisfaction.
It's wonderful to know everything worked out well in the end and that you'd recommend Reclaim Nation to others.
We truly appreciate your support and hope you enjoy your furniture for many years to come. Team RN
Quality offset delivery disappointment
We're delighted with the two five drawer tall chests we purchased.
The workmanship is excellent and the packaging was superb.
The pieces look great in our house and it's interesting to look at the signs of the previous life of the wood and wonder where and what it's been used for.
5 Stars for quality and value. Fortunately the delays and vagueness in delivery schedules were offset by our pleasure in the product
2026幎7æ22æ¥
Reclaim Nation ããã®åç
Thank you for such a thoughtful review.
We're delighted to hear you're so pleased with your five-drawer tall chests and that their craftsmanship, quality and unique reclaimed character have made them a perfect addition to your home.
We appreciate your patience regarding the delivery delays and are pleased the finished products more than made up for the wait.
Your kind words and 5-star recommendation mean a great deal to us, and we hope you enjoy your furniture for many years to come. Team RN
my order came on time and the productâŠ
my order came on time and the product is very good I have just re ordered and will definitely recommend you to friends and family
2026幎7æ22æ¥
Reclaim Nation ããã®åç
Thank you for your wonderful feedback.
We're delighted to hear your order arrived on time and that you're so pleased with the quality of your purchase.
It's fantastic to know you've already placed another order and would recommend us to your friends and family.
Your continued support means a great deal to us, and we look forward to serving you again soon. Team RN
Reclaim Nation ããã®åç
Thank you for your feedback.
We're pleased to hear the communication between you and our team met your expectations throughout your purchase.
Keeping our customers informed every step of the way is something we always strive for.
We truly appreciate your support and hope to welcome you back again soon. Team RN
6 week wait for a bed with defect
Delivery takes so long youâd think theyâre growing the trees for these..
Placed my order on 16th June, with an advertised 3-5 day delivery. Received my order on 26th July, and itâs unusable. The mounts for the bed are in the wrong places. Beyond horrific.
Customer service has been horrendous throughout the delivery delay, with no meaningful updates and nothing helpful to offer.
Absolutely absurd experience and sincerely wish I never ordered this.
2026幎7æ26æ¥
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Reclaim Nation ããã®åç
Dear Julie,
Weâre very sorry for the delay to your order and for the frustration caused by the lack of clear updates during the wait.
We completely understand how disappointing it must be to wait much longer than the advertised delivery time, only for the bed to arrive with an issue that means it cannot be used.
The problem you have described with the bed mounts is not what we would expect, and our team will review this urgently so we can understand what has happened and get this resolved for you.
Weâre sorry again that your experience has fallen so far below the standard we want to provide.
Kind regards,
Reclaim Nation
Beautiful piece of furniture
We are more than happy with our purchase of the Tulsa extendable table.
The craftsmanship is top quality and puts these mdf tables to shame.
A good price for such a beautiful table.
We would highly recommend.
The delivery guys were very friendly and put the table in our desired room.
2026幎7æ20æ¥
Reclaim Nation ããã®åç
Thank you for your fantastic review.
We're delighted to hear you're so pleased with your Tulsa extendable table and that its craftsmanship and quality exceeded your expectations.
It's wonderful to know you found it to be excellent value for money, and that our delivery team provided such friendly and helpful service.
We truly appreciate your recommendation and hope you enjoy your beautiful table for many years to come. Team RN
Exceptional fabulous table and benchâŠ
Exceptional fabulous table and bench love them both thank you
2026幎7æ13æ¥
Reclaim Nation ããã®åç
Thank you for your wonderful feedback.
We're thrilled to hear you love your new table and bench and that they've exceeded your expectations.
It's fantastic to know you're so pleased with the quality and your overall purchase.
Thank you for choosing us, and we hope you enjoy your furniture for many years to come. Team RN
Delivery by DX dismal and varnish insufficient and poor workmanship with nails sticking out
The varnish on the wood products do need to be better applied and was insufficient. It bleached onto things and wasn't dry, and the wood still looked very raw and needed another coat of finish. Some under surfaces sides and undertops were also left out of being varnished so we had splinter cuts and wood grain abrasions. There were also nails sticking out of the product which tells me the workmanship is rather poor and unprofessional. The design is faultless and aesthetically pleasing but you do expect quality from reclaimed new wooden furniture as the price point commands. The third party shipping company (DX) appointed by them was dismal. They showed up unannounced without informing any tracking whatsoever by email or phone, and left without so much as attempting delivery stating I wasn't home to receive nor could they get a signature. So they do this to get you to pay re-delivery fees which is highly unethical and unefficient. And there is no way to reach them because guess what you have no tracking details or even knew they were the appointed shipper. They were horrid. For this marred experience, ReclaimNation gave me a £50 rebate which I appreciated the gesture of, but for so many reasons I am quite afraid to trust and buy again. The quality and purchase delivery process leaves a lot to be desired and improved upon.
2026幎7æ13æ¥
Reclaim Nation ããã®åç
Good Morning,
Thank you for taking the time to leave your review. Weâre pleased to hear that you like the design and look of the furniture, but weâre very sorry that the quality and delivery experience fell short.
The concerns you have raised around the finish, rough edges, splinters and nails are not what we would expect, and we understand why this would be disappointing at this price point. While reclaimed wood does naturally have character and variation, it should still arrive finished to a good standard.
Weâre also sorry for the poor delivery experience with DX. You should have received clear tracking and notice before delivery was attempted, and we appreciate how frustrating it must have been not knowing who the courier was or when they were coming. We will raise this with them directly.
Weâre glad the £50 gesture was appreciated, but we understand this does not fully make up for the issues you experienced. Your feedback has been taken seriously and will be used to improve both our quality checks and delivery process.
Kind regards,
Reclaim Nation
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