J’ai acheté une brosse chauffante en 2024 qui est devenue défectueuse après 26 mois d’utilisation quotidienne. Après seulement deux échanges de mails très bienveillants et positifs , l’employé ( aim... もっと見る
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Hair straightener too hot and customer service unhelpful. My hair was getting scorched. Only one heat setting of 215°C. Google search shows this high temperature is only suitable for very thick hair.... もっと見る
Leaving this review following a very dismissive customer service repsonse.- I had bought a hair dryer around four years ago, well within the five year guarantee. This hair dryer was a replacement for... もっと見る
I have a nose hair trimmer NE3850 Remington. Both the different trimmer heads don’t turn within 10 months. I can hear the motor turning as there’s a new battery in it but both the heads don’t trim... もっと見る
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Billigt bras som ikke virker.
Billigt bras som ikke virker.
Maskinen går konstant i stå under klipning selv efter opladning natten over. Kundeservice er en by i Rusland.
Nu køber jeg en Moser i stedet for.
Remington volume and curl air styler
I bought the Remington volume and curl air styler and it seemed to be working fine after a couple of months it would get really hot , my hair is thick and long so thought it was because of the time I had it on but that isn’t the case it literally gets so hot within a minute of using it now and it’s so hot my hair feels too hot to touch and I can smell burning the attachments always come loose and fall off and I’m unable to pick it up because of hot it is and the straightener attachment has melted slightly and now I literally start using it and within 30 seconds it switches off because it has overheated, that is not safe and it should not be doing it that I’m scared to use it now in case it fuses as it’s switching off every 30 seconds. Really unhappy with the product.
Extremely poor customer service…
I purchased a remmington shine therapy straighteners, and on it's 5th use something snapped and they wouldn't open (was in mid flow of straightening my hair). This caused them to shut down rather than ping open causing burns.
The customer service is disgusting emailed the 20th August since you cannot get through on their number, had 2 different people ask for information and it has all been sent across to them, still no response from them after this.
I used to buy alot of remmington products but I won't be again, and with this i will have to go down a different route i suppose.
I purchased a Remington R-4150 Shaver a…
I purchased a Remington R-4150 Shaver a little while ago. I found that it cannot be used while its plugged in / charging. ALWAYS keep it on charge when you are not using it, if not you may come to a time when its run down, you can't shave at all or even worse end up with half a shave, and you have a very important business meeting that day!!! This is one product that you should be able to use while its plugged in / charging.
Im really surprised with the 2.2 note…
Im really surprised with the 2.2 note of remington on Truspilot..
Good quality , and great customer survice
ive bought 2 products already and planning to buy more products
I purchased an IPL hair removal device…
I purchased an IPL hair removal device which worked great until it recently burned me on my face/chin.
I got into contact with the company to see if they could repair it so it was still safe for use.
They took it and checked it over and are telling me they found no fault so will send it back, and also that they cannot accept liability for any injuries.
I didn't ask them to. I didn't ask for any compensation or even a replacement, just a repair.
Their defensiveness strikes me as odd, really rude customer service.
Absolutely brilliant CustomerService…
Absolutely brilliant CustomerService from Remington. Airbrush stopped working properly when it was just over a year old. The guarantee from Remington was for 2 yr, and I sent an email to them with the receipt, and by return email I had a reply which said to expect my new replacement in 3 to 5 days. It arrived quickly. Thanks Remington, great service.
Happy with my hair clippers
Remington curl & straight
Remington curl & straight
Absolutely useless. I’ve been wanting these for a couple of years but couldn’t afford them. They were reduced at Christmas so my Mum & Dad bought them for me. I’ve tried a few times to use them to curl my hair, I’ve tried taking the tiniest pieces of hair on the hottest setting & they do absolutely nothing. I even got my 15 year old to try them, thinking it was maybe just me being stupid. She usually curls her with her normal straighteners & gets lovely curls, she is in agreement with me that they’re useless.
I’m so disappointed, I waited so long to own these & they’re a huge let down.
I bought horrible s5500 hair…
I bought horrible s5500 hair straightener, it says "anti static" it should be called "static inducer". It's cheaply made and it works terribly, hence, the cheap price. Don't waste your money on this product.
I bought Remington air3D hairdryer for…
I bought Remington air3D hairdryer for £80, I need a light hairdryer due to muscle weakness as a result of fibromyalgia. I read reviews and they were mixed, some good, some bad.
This is the worst hairdryer I have ever had, it smells of burning on the 3 heat setting, the 2 heat setting doesn’t really dry my hair and the 1 is useless.
This hairdryer blows your hair all over even on lowest speed setting with concentrator nozzle. My hair took ages to dry and I ended with more muscle pain as it took me longer to get a dryish result with my hair using this hairdryer. I would not recommend this, especially at an 80 price tag.
Reminton hairdryer pro 2300
Reminton hairdryer pro 2300
Irriterende indstillingsknapper gir gigt i tommefingeren, bedre med trykknapper. Disse her glider dårligt. Dårligt design, meget lidt brugervenlig. God letvægt.
I brought Remington Quick Cut shaver…
I brought Remington Quick Cut shaver from an ebay seller and at the start it shaved my head really well but within 2.5 months it had stopped work.
Cutting hair (for 2ish months) 4/5
Build quality 0/5
So really a big bag of rubbish i wouldn't waste your money. You would have thought a big firm like Remington would have tested the item properly so overall a big fat ZERO
Poor customer service and faulty products
I have purchased several Remington products over the past few years. Recently, I have purchased the same beard trimmer for the past 4 years- the MB4130. After 12-14
months, the same issue continually occurs. The on/ off button does not work.
I have contacted Remington over the past 3 weeks, supplying receipts, details of the fault amongst other issues.
Although I receive an initial reply, I receive no further correspondence from Remington acknowledging the fault.
I will now buy my products from elsewhere as the customer service I have received has been extremely poor.
STAY AWAY FROM THEM
I ordered two items, received only one and I have chased them and tried to ring them several times with no response for more than a month now.
great no quibble customer service
My shaver broke . I spoke to a helpful guy at their Manchester centre by telephone . I got the number via the UK website .
I wanted to buy a spare part to get it working again , which they were unable to supply . Instead he immediately offered to send a new replacement shaver , which I received yesterday .
So I give 5 stars as the shaver is great for the price paid , and the customer service I received from them this week was excellent .
Do NOT deal with Remington support
Do NOT deal with Remington support: their responsiveness is close to zero! And I mean one reply every 2 weeks, if that, which makes it absolutely impossible to manage a complaint. And, I'm sorry, Corona is no excuse with this. This is Bad bad. And I am not the first to say it. Be warned.
The problem is: if you're looking at this site, it's probably too late to warn you.
no customer service whatsoever - bad quality
I wrote them several times for a broken product for a replacement piece, in theory unbrokeable, never heard from them.
Non existent customer service
Non existent customer service. Ordered a product nearly 1 month ago. Money taken. No delivery. No response to any e mail. Can not contact by phone. Can’t even ask for a refund. Do not order from this company
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