Remington UK レビュー 

I bought the Quick Cut hair trimmers from Remington. These are electric clippers to which you attach plastic combs to the desired length. Problem is the plastic combs are so fragile they break after a few uses and then won't stay on the clippers. I've been backwards and forwards with Remington. They sent me a full set of new combs (when I only requested one size of comb). But the comb just broke again within a few uses, plus all the other combs are useless to me as they are the wrong length. Basically, the combs don't last long and they don't sell them individually which is wasteful and not environmentally friendly. I'd be having to buy full sets of new combs every few weeks just to get the one that I need. Plus they won't do anything about the issue now, so I have a fairly new razor that is useless to me... shall I just chuck it in landfill then?

Good shaver - would recommend

Remingtom Rubbish!
The blades are the Bluntest known to man, and the shavers are such an Impractical design. Hopeless excuse for a man friendly company!

Vergognosi mai più Remington per un caricatore di una RP 45 tribolo da un anno uno schifo!!!

The warranties provided aren't worth the paper they're written on.

After 13 months, one of the comb attachments had issues and a few of the plastic prongs had snapped off.

Contacted Remington to be told that the attachments are only covered for 6 months. So the 3 year (Plus the extra year for registering) isn't really worth anything at all.

I was then told I could buy a single replacement attachment for £12.30. This is for a device that cost £30 new.

Absolutely awful company. Took ages to reply to a faulty product and then wouldn't honour warranty as I couldn't provide a copy of the receipt. I purchased a set of straighteners three and a half years ago and warranty is covered for four years. I registered the product when I originally bought the item and obviously after all this time the receipt faded and is no longer readable. There is now wiring showing so dangerous to use. Customer service totally unhelpful.

The small foil on my Remington MS5120 invariably breaks before any sign of failure of the two larger foils, but you can only buy packs of all three foils which are expensive. A rip-off!

Superlative service from start to finish with Alex S at Product Support. I spoke to him on the Monday regarding my product (5 blade head shaver) which had stopped working. The usual requests for proof of purchase, date (purchased in February) etc. (via Amazon) were provided. My emails were responded to within an hour of each one. By the following morning my problem was resolved and my product replaced. He restored my faith in Customer Service. A huge thanks!!!

I bought a Remington shaver online from Amazon.I Purchased it September 2021. By February 2022 the foil had developed a hole & cut my face.I purchased an expensive replacement foil & cutter set.April 2022 just two months later that too had developed a hole in the foil & again cut me.I complained to the retailer who sent a replacement.
Now today two months later that too has split.I ring Remington UK & speak to a Gentleman clearly in a call centre abroad who informs me that as I had'nt purchased the items direct from Remington they cannot help me.How many people buy direct from a manufacturer? Remington are a joke & an expensive one.Avoid.
Trading standard should thoroughly investigate this company.

This Remington Omniblade is the worst product I ever bought... Had to buy some shaver quikly because I forgot my shaver shaver at home and I tought they have good shaver, ouh boy I have been wrong.

FUBAR. I dissapeared up my own posterior looking for a replacement foil 8MS3K for Remington shaver. It has to be the most difficult website I have ever negotiated. Spent 1/2 an hour, got nowhere. Found one in U.S.A but the postage was dearer than the part. I think I'll just chuck it and stay wet.

They are lying the customers that they are giving 5 years guarantee for their hair dryer products and every product is different quality. If you are happy with one product the chance to be happy from the next one is 0.

Right to repair - Remington needs to act not obstruct my husband has a reliable beard razor MB 4045. The cutter needs replacing -it is easily deatchable and replaceable. Remington customer service confirms that they do not stock the spare part - he had consulted a helpful private service centre. They had advised me to call Remingtons to double-check and to ask if they have one, or to get a code for a discount for part of cost a new razor. The first time I call - no reply in 30 mins. Second time I am promised a link so I can upload photos. There is supposed to be a 5 digot code on the cutter. (There isn't - we checked.) The link hasnt been sent, so we have no way of sending in my request. Remongtons clearly hasnt heard of the pressure for a right to repair - or to train their customer service agents properly. We recognise its hard with WFH restarting this week.

When i had a problem with my hairdryer and rang them, they were superb, excellent customer service, the rectified the problem immediately. this is what customer service should be like. well done!

Terrible I got a hair dryer within two weeks it was cutting out while using on wet hair! Obviously it wasn’t wired tidy! Then completely stopped working and still no response other than asking the same questions over and over to buy time! This has been weeks and still not sorted

Best customer service I've ever felt with thankyou for amazing customer support ,keep up great work,thankyou

Excellent customer service

Replaced an item just inside the 2 year warranty period with no quibble.

L'assistenza NON esiste. Da un mese che scrivo a qualunque Remington esistente sulla terra, avessi ricevuto una risposta. Madonna che schifo...

If I could give minus stars I would. I brought a trimmer Feb 21 by July 21 it had broke. I contacted customer service in August upset that the product hadn’t even lasted 6 months. Replies are slow and inconsistent I have two case number as they cannot folllow one trail, dealt with by a different person each time. I have used their online form, customer service email and Facebook and all mediums were useless. After several back and forths sending repeat pictures of the appliance as they didn’t seem to register I had already sent them date codes and proof of purchase they finally offered to replace the item. 15 days later (they advised 7-10 days for shipping) item not received. Contacted customer service again who advised it was delivered and signed for… asked for proof of this as I haven’t received it and work from home so wouldn’t of missed it, no reply contacted again to chase reply and was sent another case number that said proof of delivery… with NO PROOF!

This is the worse customer service I have ever received. They are incompetent and their products are unreliable. I will not be buying anything manufactured by Remington or partner companies again and will be advising friends and family to do the same especially with Christmas approaching.