I wish i read the reviews before using this service. Please don’t use this service because they will hold your money for days without any valid explanation. It’s been 9 days since i made a transaction... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I wish i read the reviews before using this service. Please don’t use this service because they will hold your money for days without any valid explanation. It’s been 9 days since i made a transaction... もっと見る
企業が回答しました
You offer us with a competitive rate. My only concern is that it takes too long for transactions to be done which is frustrating.
They are ever ready to help you in terms of anything regarding your transaction. They have improved in delayed transaction
企業が回答しました
I initially had issues using the service, but it seems all those issues have been resolved. Loving using the app these days
企業が回答しました
Remit Home is a secure money transfer service based in Keighley, UK. We are regulated by the Financial Conduct Authority (FCA) and HM Revenue & Customs (HMRC) for international money transfers.
6-12 Cooke Street, West Yorkshire, BD21 3NN, Keighley, 英国
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この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Remit Home からの回答
Remittance delayed as normal? Still waiting to be paid to the beneficiary after passing 3 hours.

Remit Home からの回答
Funds sent before 12.30am still hasn't been paid yet. Excuses upon excuses. My cousin's hospital appointment was at 7.30am. Will NOT use them AGAIN....

Remit Home からの回答
Very bad experience I had it don’t send money from this company I send money back home more than 12 days the beneficiary till today not received money. I am asking for cancellation about 5 days thosend off message email and calls I did and know no they don’t cancel the transaction and they are not paying back my money plz I request for all customers don’t trust them Chack other companies they are working in uk

Remit Home からの回答
So Remit home deleted my account after I share my negative experience of service. They didn’t update me on transaction after I provided two more numbers for it to be paid out. I wish I can give them 0 rating. I will be forwarding my complaints to FCA.

Remit Home からの回答
Very bad company
They will keep your money for days even up to 3 days
Later they will tell your your transaction has been made meanwhile they are lying
Bad company
Please don’t use
Not just me, I referred my sister and they took her money as well
Scam

Remit Home からの回答
Totally rubbish service. In my account, without my permission use other person profile picture.last month when I sent money aboard, its taken time more than 12 days. Customers services also very bad.

Remit Home からの回答
I had a very bad experience with Remit Home.
My transaction (Reference Number: BDP6732372254) has been held for many days without any proper explanation or update.
They asked me for location verification, which I completed, but after that there has been no response at all. Customer service is extremely poor. They reply very late or sometimes don’t reply at all. The app is very frustrating and keeps causing issues. Keeping money held for so long, even after completing all required verification, is completely unacceptable and unprofessional. If they cannot process my payment, they should cancel the transaction and issue a full refund immediately. I do not recommend this service unless they seriously improve their customer support and response time.

Remit Home からの回答
Unfortunately,
They even not deserve 1* as well.
Guys beware they are not professional held your payments for weeks and when you rang them keep lying it's gonna be clear after 8pm which is not happening since last 5 days .
Shame on you guys and your service.

Remit Home からの回答
I sent with Remit Home. One week later, the money had still not arrived. When I contacted Remit Home for answers, I was met with nothing but excuses and delays. Every time I asked for a refund, they refused and kept stalling.
When I escalated my complaint, they blocked my account — which tells you everything you need to know about how they treat customers who push back.
I had to contact my bank and Trading Standards just to try to recover my own money. As of writing this review, I am still waiting for my refund.
This company should not be trusted with your hard-earned money, especially when sending to family back home who are depending on it. The stress and anxiety this has caused is unacceptable.
Do your research before using any money transfer service. Read the reviews first. I wish I had.
I will not be using this company again and I strongly urge anyone — especially those sending money to Asia — to look elsewhere. There are far more reliable and regulated services available.

Remit Home からの回答
They have now disabled their telephone number.
Terrible customer services. They are holding our money and their phone line is not even going through.
Their app is also not working today 31/03/26.
My wife sent the money (5 transactions) under Mary Boachie. We have been speaking to you for 3 days. Since replied to my message, I can log in but my wife's account is not working. We have even sent bank statements as you requested.
Remit home is a scam. Don't worry I've got a reference for you from FCA 212173700.
This has been your method. Countless people are complaining that you are holding their monies.

Remit Home からの回答
Very terrible customer service. Dont relia on them if you have something urgent you want to deal with

Remit Home からの回答
In response to my latest review, the reply by remit home reflects their even worse performance.
It said my transaction was refunded whereas it was paid but with a lot of useless details and time delays.
Instead of defending a mistake they should rather look inwardly and try to improve their customer service.
They should take it as a wake up call.

Remit Home からの回答
I have done a transfer for 4days now and they wouldn’t pay to the recipient. I have had lots of chats and phone calls to the with no better story from them. They are still holding my money. Bad service ☹️👎

Remit Home からの回答
I transferred money since yesterday and recipient has not received it yet. Remithome, I hope you are are not scamming me. Please let me hear from you or refund me back my money.

Remit Home からの回答
My experience with you guys are the worse in the world,whenever I make transactions I always have to call them before it goes through my first experience it took 3 days for it to go through and the second took 4 hours and my third is today ,I made a transaction from 6:30am and it’s 2:52pm as I’m typing this the transaction is still on processing and whenever I call them ,the tell me they’re working on it ,same story all the time ,I have called them 5 times today and same old story ,they do not text or email you about anything if there’re having issues,at least call the customer and explain to the customer why the is a delay ,the services are poor ,I won’t refer them to my worse enemy,these things are very frustrating.

Remit Home からの回答
Absolutely terrible, disgusting service from Ramit Home. I honestly regret ever trusting them. They called me themselves promising “the best rate” and convinced me to send money through them—big mistake.
I sent £2,000 last night for my brother’s urgent medical treatment, thinking it would go through quickly like any normal money transfer service. Instead, they just HELD the money for no reason. No warning, no proper explanation, nothing.
Now my brother has been stuck in the hospital for over 12 hours without getting the help he needs because the money hasn’t arrived. Imagine being responsible for that kind of delay when it’s a medical emergency—completely unacceptable.
And instead of fixing the issue quickly, they started asking me for ridiculous things like my bank statements, my income, what I do for work—like WHY?? This should have been sorted instantly, not turned into some interrogation while someone is literally waiting for treatment.
I’ve sent everything they asked for and STILL nothing has been resolved. This is beyond frustrating. Other services like Lempfi send money almost immediately, so what exactly is Ramit Home doing with people’s money?
This is hands down the worst experience I’ve ever had with any financial service. Avoid at all costs. I would NEVER recommend this company to anyone. Total nightmare.

Remit Home からの回答
Very disappointed. Will advice customers to be careful of scam and fraudulent activity. Very dishonest company.

Remit Home からの回答
Very bad experience with the company so far twice I have transferred money one was last month and recent one was yesterday and I'm yet to receive the founds and when I contacted them they told me they are dealing with it for how long to receive the found I don't know and I'm desperate for the money for my holiday

Remit Home からの回答
This is genuinely one of the worst money transfer companies I have ever dealt with and if they continue like this, it’s hard to see how they won’t eventually collapse.
They have held my money for over 3 weeks with absolutely no resolution, and despite repeated promises, my refund has still not been processed. Every interaction is the same empty assurances, no accountability, and zero urgency. You’re told someone will “get back to you,” but nothing ever happens.
What makes it worse is the excuses. Completely bogus reasons that change depending on who you speak to. There is no transparency, no ownership, and clearly no proper system in place to handle customer funds.
Let’s be clear , they took my money in seconds. Instantly. But when it comes to returning it after failing to deliver the service, suddenly it takes weeks? That’s unacceptable and raises serious concerns about how they manage customer funds internally.
A refund is not a “priority queue” situation. If you cannot complete a transfer, you return the money immediately. The fact this has dragged on well beyond their own 5–7 day timeframe is beyond unprofessional: it’s alarming.
At this point, it feels less like incompetence and more like a systemic issue within the company.
Avoid this company at all costs. No exchange rate is worth the stress, the delays, and the risk of not seeing your money again. No one here in the UK to speak with either , calls centres are in India and no seems to know what they are doing
After reading your response, and hearing from your customer service team. I can now confirm that you are the worst money transfer company out there. None of your staff are competent and definitely will say no one should , I repeat. If anyone is reading this they shouldn’t risk sending their money through Remit Home. Everyone keep going round in circles and been passed around to “floor managers” who supposedly are handling my refund query but then keep saying case is under investigation. I may need to report with evidence to the FCA for this nonsense …..
You may need to train your staff and who ever is handling your chats because this isn’t it.
No one should risk sending their money because it’s long trying get a refund. Following procedure shouldn’t take 3 weeks to refund money and also …. Why would status of a refund say “refunded” when no money has been received ?

Remit Home からの回答
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