I wish i read the reviews before using this service. Please don’t use this service because they will hold your money for days without any valid explanation. It’s been 9 days since i made a transaction... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
You offer us with a competitive rate. My only concern is that it takes too long for transactions to be done which is frustrating.
They are ever ready to help you in terms of anything regarding your transaction. They have improved in delayed transaction
企業が回答しました
I initially had issues using the service, but it seems all those issues have been resolved. Loving using the app these days
企業が回答しました
企業情報
当該企業による記述
Remit Home is a secure money transfer service based in Keighley, UK. We are regulated by the Financial Conduct Authority (FCA) and HM Revenue & Customs (HMRC) for international money transfers.
連絡先
6-12 Cooke Street, West Yorkshire, BD21 3NN, Keighley, 英国
- +443300270399
- support@remithome.net
- remithome.net
3.3
まあまあ
1280件のレビュー
レビュー依頼の記録がありません
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DO NOT GIVE THEM YOUR MONEY
DO NOT GIVE THEM YOUR MONEY
I rarely write reviews, but my experience with RemitHome has been so consistently frustrating and distressing that I feel compelled to warn others.
I have used this service multiple times to send money to recipients in Ghana, and in almost every single case, the funds are unnecessarily delayed for 3 to 4 days before being released. This is not a one-off issue, it is a clear pattern.
The most recent situation was especially unacceptable. I sent money for a genuine health emergency, expecting urgency and reliability. Instead, the funds were held for three full days without reaching the recipient. During this time, I repeatedly contacted customer support, only to be given the same misleading assurances that the money would be released within “1 to 4 hours.” This promise was repeated over and over again for three days, with no action taken.
At best, this reflects poor service and a lack of transparency. At worst, it raises serious concerns about how customer funds are being handled behind the scenes. It is extremely difficult not to question whether there are internal practices causing deliberate delays.
When people send money, especially in urgent situations, they are placing trust in the service provider. In my experience, that trust has been completely undermined.
I will be sharing my experience across multiple review platforms to ensure others are aware before choosing to use this service. If you value reliability, honesty, respect and timely transfers, I strongly advise you look elsewhere.
2026年4月20日
自発的なレビュー
Remit Home からの回答
Hi Adjei-aoako, we sincerely regret the frustration caused by these delays. Please be assured that we take your feedback seriously.
To clarify, we have recently encountered intermittent network instability affecting transfers specifically to Ghana, which has caused unexpected processing times. This is an isolated issue that does not affect our other corridors.
We have attempted to locate your transaction history to investigate this further but could not find a profile matching your reviewer's name. Please reach out to us directly with your transaction reference number or registered details so we can look into this immediately and provide a resolution.
Very good 👍💯💯
2026年4月24日
自発的なレビュー
Remit Home からの回答
Thank you for your feedback! We’re happy to hear you had a very good experience with us. We appreciate your support and look forward to serving you again.
They are not reliable avoid them
They are not reliable avoid them, They are thieves big time fraudsters avoid them! The money was to pay for hospital bills I almost lost the family member because of Remit home thankfully I used Taptap and I’m deleting Remit home and all my friends deleted the app just now.
2026年4月17日
自発的なレビュー
Remit Home からの回答
Hi Yeboah, we’re sorry for the inconvenience you experienced.
Please note that the issue has now been resolved and the full amount has been refunded to your account. We understand how important this transaction was and regret the delay caused.
If you need any further assistance, please feel free to reach out to us.
Remit Home からの回答
Thank you Mr. Hussain for your kind feedback! We’re glad to hear you had a great experience with our service. We appreciate your support and look forward to assisting you again.
Very horrible..delayed my transaction meant for medical bills for over 24 hours now and still not paid
Very horrible
2026年4月21日
自発的なレビュー
Remit Home からの回答
Dear Customer, we are deeply concerned to hear about this delay, especially given the urgent nature of your transfer for medical expenses. We have conducted a thorough search of our recent transaction logs and support tickets, but we are unable to find any pending transactions or support requests matching your profile. Please contact our support line directly at +441535553402 with your Transaction Reference Number. We want to prioritize this case and ensure your funds are resolved without further delay.
The worst app ever!
The worst app ever!
If you carefully read one of the user gave good review about talha and then if you look at other reviews talha also wrote a nice review lol
Talha isn’t very common name but anyway that’s not my experience but it’s really hard to verify and update your details on app,I have been trying but no support or help.
2026年4月20日
自発的なレビュー
Remit Home からの回答
Dear Muhammad, thank you for sharing your feedback. We have attempted to locate your specific case in our system to provide immediate assistance, but we are unable to find any account details matching your profile.
At Remit Home, our dedicated support team is consistently available to help you navigate app updates and verification requirements. Please contact our support line directly at +441535553402 so we can verify your account and resolve these technical hurdles for you. We are committed to a transparent service and look forward to assisting you personally to ensure your details are updated correctly.
The worst money transfer service on the…
The worst money transfer service on the market now. They sit on your money for days and try to make it as if you have not provided the correct details. Constantly lying to you.
The worst service ever come across.
2026年4月17日
自発的なレビュー
Remit Home からの回答
Hi Osahene Osei-Tutu, thank you for bringing this to our attention. We sincerely apologize for the frustration and the time it took to finalize your transfer. At Remit Home, we strive to be your Home of Trust, and we regret that this experience did not meet your expectations. The delay was caused by a specific compatibility issue with the Receiving Network, which required our team to intervene and perform a Manual Amendment to ensure the funds reached the correct destination. We can confirm that the transaction has now been Successfully Paid. We appreciate your patience while we navigated these external technical requirements to secure your transfer
Worst + Scam
I had to contact customer service at least 5 to 6 times, and the entire experience was unacceptable.
It started with my profile not updating. I was then asked to share personal details via chat, which is a serious concern in itself. When I tried to send money, the app kept asking for ID verification repeatedly, even after I had already uploaded it. Every time I contacted support, I was given the same excuse that the app was “being updated.”
A few days later, an agent called to confirm everything was fixed. That was not the case. When I tried again, the promised first-time bonus rate was not applied, even though it was clearly shown before proceeding. I spent over an hour on the phone, and no one could explain it. I was simply told, “This is what it is.”
I then transferred around £1000, only for the transaction to be put on hold. On top of that, although I made the payment from my account, it was processed as a credit card transaction, resulting in unexpected foreign transaction fees. I had to call multiple times again and was asked to submit documents. My utility bill was initially accepted, but I then received a call at 1 am asking for a bank statement instead, which made no sense given the payment method.
To make things worse, the agent who called spoke in Urdu, struggled to communicate clearly in English, and did not appear to be UK-based. This raised serious concerns about where my data is being handled and by whom.
This experience was chaotic, inconsistent, and highly unprofessional. Too many red flags, poor communication, and no accountability. Avoid this service.
2026年4月17日
自発的なレビュー
Remit Home からの回答
Hi Mahad, we are pleased to confirm that your £1000 transfer was successfully delivered to your beneficiary. We apologize for the frustration regarding the promotional rate; however, our system applies first-time bonuses to the initial transaction attempt. While your first attempt encountered a bank-side technical glitch, we understand the disappointment this caused. Regarding our support, we utilize a global team to provide 24/7 assistance and maintain strict data security protocols regardless of the agent's location. We appreciate your feedback and are committed to refining our communication and promotional structures. Thank you for your patience.
Great support from Mr Talha
Mr Talha was able to successfully make my transaction be delivered to my beneficiary after some technical glitches for a couple of days. This was a happy ending!
2026年4月18日
自発的なレビュー
Remit Home からの回答
Hi Gerard, thank you for your patience during those technical glitches and for highlighting Mr. Talha’s successful resolution of your transfer. We are delighted that this resulted in a happy ending for both you and your beneficiary. Ensuring your funds reach their destination safely is our top priority, and we appreciate your recognition of our team's dedicated support. We look forward to providing you with a smoother experience for all your future transactions. Thank you for choosing Remit Home!
Hi good afternoon I have used Remithome…
Hi good afternoon I have used Remithome it’s really good app transfer the money specially haseeb it’s really helpful and great person I would like to thank you haseeb
2026年4月18日
自発的なレビュー
Remit Home からの回答
Hi Bilal, thank you for your kind words regarding our service and your appreciation for Haseeb’s support. We are delighted to hear that you find the app helpful for your transfers. Our team remains committed to providing great service to all our users. We look forward to assisting you with your future transactions. Thank you for choosing Remit Home!
Refund Successful
Hi everyone,
I come with the same energy I used last week when I wrote about how frustrated I was with Remit Home.
I’m happy to share that the refund has been successful. I’m very grateful to the team for making this possible.
The interesting thing is I’ve used your services since July 2025 and this is the first time I’m encountering a problem of this sort. I’m not deleting or logging out of my account, but will continue to use your services therefore below are a few suggestions to help increase the credibility of your business:
1. Kindly incorporate a system where unsuccessful transactions are detected early before the client gets in touch.
2. Be first to alert the client about unsuccessful transactions since dealing with money transaction is a delicate business and you don’t want your clients to be frustrated like what I went through.
3. I suggest your customer service agents forward a persistent complain or concern from a client, like my case, to a supervisor who should get in touch as soon as possible to resolve the issue.
Well done and keep doing the good work.
2026年3月20日
自発的なレビュー
Remit Home からの回答
Hi Mr. Ebenezer Tettey,
Thank you for being a loyal member of the Remit Home community since July 2025. We are pleased to confirm that your refund has been successfully finalized, and we truly appreciate the detailed perspective you’ve shared regarding your experience.
At Remit Home, we are constantly refining our operational frameworks to stay ahead of the complexities inherent in global financial transfers. Your observations regarding automated status updates and proactive communication align with our ongoing commitment to enhancing the transparency of our platform. We view such high-level feedback as an essential component of our mission to provide a seamless service for our long-term partners like yourself.
It is a pleasure to have you with us. We look forward to facilitating your future transactions with the efficiency and security you have come to expect from us.
I wrote a review a few days ago about…
I wrote a review a few days ago about how I was not pleased with their service
I'm glad to say that they reached out and fixed the issue
I was looking for my review so I can write an update there unfortunately I can't find it
2026年4月17日
自発的なレビュー
Remit Home からの回答
Dear Fadzai,
We are pleased we could resolve the issue. Thank you for providing this positive update. Your satisfaction remains our primary focus. We look forward to serving you again soon.
Thank you for trusting Remit Home!
The rate is always good
2026年4月16日
自発的なレビュー
Remit Home からの回答
Hi Gifty,
Thank you for the 5-star rating! We are glad to hear that you are happy with our exchange rates. At Remit Home, we work hard to ensure our customers always get the best value for their money.
We look forward to serving you again soon.
I had a great experience with Remit…
I had a great experience with Remit Home. My transfer was temporarily held due to an oversight on my part, but Mr. Talha handled my case efficiently and resolved the issue in a very professional manner. I truly appreciate his support and assistance. I highly recommend Remit Home for money transfers.
2026年4月15日
自発的なレビュー
Remit Home からの回答
Hi Talha Qadri, thank you for the high recommendation and for sharing your experience with us. We are pleased to hear that Mr. Talha was able to efficiently resolve the hold on your transfer and provide the professional support we strive for. At our Home of Trust, we understand that oversights can happen, and our team is always ready to act as a Strategic Partner to ensure your funds reach their destination safely. We truly appreciate your trust in Remit Home and look forward to serving you again!
Worse customer service
Worse customer service
I made a transaction on last year September to an account it didn’t went through to the account they said they will refund it till now they never refunded it.just 4/4/26 I did a transfer and is held with their reason that they don’t do business transfer so I should give a personal account to be transferred to which I have provided.one of the team shouted at me and hang the call on me Friday.i have called to follow the transaction but is like they don’t want to do it neither will they refund it but this money am not going to leave it until they do the right thing.I used to love it but because of their customer care never after they proceed my transfer to the receiver
2026年4月10日
自発的なレビュー
Remit Home からの回答
Hi Josephine, thank you for reaching out and for your long-standing loyalty to our service. We sincerely apologize for the frustration you’ve experienced; please be assured that at our Home of Trust, we value your business and are committed to resolving this immediately.
Regarding your recent transfer on April 10th, as a retail remittance provider, we are unable to process direct Business-to-Business transactions due to strict regulatory compliance. However, we have successfully received the personal account details you provided and have prioritized this Beneficiary Amendment in our system to ensure your funds reach their destination as quickly as possible.
For the older transaction from September, we want to resolve this discrepancy for you once and for all. To move forward with a formal Trace and Recovery process, please provide a PDF bank statement covering that period so we can verify the fund status with the receiving bank. Once we have this Audit Evidence, we can ensure any missing funds are accounted for. We also deeply regret your experience on the phone; this does not reflect our standards of professional care, and we are investigating this internally to ensure it never happens again.
Had a very good experience
Had a very good experience
Money send received promptly
Very helpful if any problem happened
Highly recommend Remit Home
2026年4月10日
自発的なレビュー
Remit Home からの回答
Hi Mahboob, thank you for the high recommendation and for sharing your experience. We are delighted to hear that your funds were delivered promptly and that our team provided the helpful support we strive for at Remit Home. As your Home of Trust, we look forward to ensuring your future transfers are just as smooth and efficient!
Remit Home hasn't been fair with me
Remit Home hasn't been fair with me, there was a transaction (MWGH0802316532) I made on February 27th that was cancelled, but I haven't received a refund yet. I have been followng up consistently since the date of the transaction through your support line, text messages, and emails, yet the issue remains unresolved. As of today, April 10, 2026, it has been over six weeks, which far exceeds the standard processing time for refunds. the only responses I always get from them is, Your refund is currently being processed. Our refund team is completing the necessary verification, the full amount will be returned to your UK bank account. What at all is going on? Is deep frustration.
2026年2月27日
自発的なレビュー
Remit Home からの回答
Hi Nanaba, thank you for your patience. We sincerely apologize for this delay; because your transaction was cancelled but the funds arrived externally, it required a complex Manual Reconciliation to ensure total accuracy and security. We have now successfully tracked these funds and moved your case to the final stage of our Refund Pipeline for immediate priority. At Remit Home, we are committed to resolving this in the shortest time possible to remain your Home of Trust. Please feel free to reach our team at +44 1535 553402 for a direct update as we finalize this for you.
Looks like fraudulent company
I am completely dissatisfied with this service due to both slow transfer times and poor customer support.
I sent money to Pakistan through this platform, and it has now been over 36 hours with no completion of the transaction. In comparison, other services provide near instant transfers, making this delay unacceptable.
Customer service has also been highly disappointing. The responses are repetitive and unhelpful, with agents simply stating that the transaction is “in progress” or blaming a “link error,” without providing any meaningful updates or resolution.
Additionally, I have serious concerns about the transparency of this company’s operations. Funds appear to be received from local bank accounts rather than through a clear and direct transfer process. This raises questions about how transactions are being handled.
Furthermore, publicly available information indicates that the company (Remit Home) was dissolved in 2024 according to Companies House records, which significantly increases concerns regarding reliability and security.
Overall, this experience has been stressful and frustrating. I strongly advise others to exercise caution when using this service. I am still waiting to receive my funds and hope the transaction is completed soon
2026年4月10日
自発的なレビュー
Remit Home からの回答
Hi Muhammad, we sincerely apologize for the frustration caused by this delay. We can confirm that your transaction has now been successfully paid to your beneficiary.
While the majority of our transfers are processed almost instantly, occasional delays can occur due to specific payout delivery timelines or technical synchronization with partner banks. Regarding your concerns about our status, please be assured that we are a fully operational and regulated entity; discrepancies in public records often arise from administrative restructurings that do not affect our current licensing or your fund security.
We are committed to transparency and are currently reviewing our support protocols to ensure more detailed updates are provided in the future. Thank you for your patience.
It was good experience with remit home
It was good experience with remit home.
Mr Sabtain is highly professional staff member.
2026年4月7日
自発的なレビュー
Remit Home からの回答
Hi Fahad, thank you for your kind words. We’ll be sure to share your praise with Mr. Sabtain and look forward to providing you with the same professional service for your next transfer at Remit Home.
They are very good
They are very good. They always prioritise my payments very well and efficiently. Amazing service. Nice people
2026年4月8日
自発的なレビュー
Remit Home からの回答
Hi Mavis, thank you so much for your kind words and for choosing Remit Home. We are delighted to hear that you find our service efficient and our team helpful. At our Home of Trust, we always strive to prioritize your payments so your funds arrive safely and without delay. Your support means the world to us, and we look forward to assisting you with your next transfer!
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