I wish i read the reviews before using this service. Please don’t use this service because they will hold your money for days without any valid explanation. It’s been 9 days since i made a transaction... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
You offer us with a competitive rate. My only concern is that it takes too long for transactions to be done which is frustrating.
They are ever ready to help you in terms of anything regarding your transaction. They have improved in delayed transaction
企業が回答しました
I initially had issues using the service, but it seems all those issues have been resolved. Loving using the app these days
企業が回答しました
企業情報
当該企業による記述
Remit Home is a secure money transfer service based in Keighley, UK. We are regulated by the Financial Conduct Authority (FCA) and HM Revenue & Customs (HMRC) for international money transfers.
連絡先
6-12 Cooke Street, West Yorkshire, BD21 3NN, Keighley, 英国
- +443300270399
- support@remithome.net
- remithome.net
3.3
まあまあ
1280件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Remit home has been excellent since I…
Remit home has been excellent since I started using it. Your rates are second to none.
2026年2月24日
自発的なレビュー
Remit Home からの回答
Dear Nicholas, thank you for your wonderful feedback. We are delighted to hear that our exchange rates have consistently met your expectations since you joined Remit Home. Maintaining a 'second to none' value proposition is our core mission, and we look forward to continuing to provide you with excellent service on all your future transactions.
An excellent rate
An excellent rate, but at times the transactions take a bit longer. Patience is needed when such situation happens, but you will surely get your money. Thanks. Charles Kweku Aidoo
2026年2月24日
自発的なレビュー
Remit Home からの回答
Dear Charles, thank you for your feedback and for your patience during peak processing times. We are thrilled you find our exchange rates excellent, and we are working hard to enhance our settlement speed so that your funds arrive even faster without compromising on value. Your trust in Remit Home means everything to us, and we look forward to your next transaction.
I have good experience with remit home…
I have good experience with remit home and they offer great services with good exchange rates. I recommend to everyone.
2026年2月24日
自発的なレビュー
Remit Home からの回答
Dear Tassawar, thank you for your recommendation and for highlighting our exchange rates and service quality. We take great pride in maintaining the transparency and honesty our customers expect from Remit Home. We look forward to continuing to provide you with excellent value on all your future transactions.
Really good.
Really good.
I really enjoyed the customer service.
Hopefully that continues.
All the best
2026年2月24日
自発的なレビュー
Remit Home からの回答
Dear Ulriche, thank you so much for your kind words regarding our customer service. We are committed to maintaining this level of excellence and integrity in every transaction you trust us with. It’s a pleasure serving you, and we look forward to supporting your future remittances. All the best to you as well!
Remit Home からの回答
Thank you for your feedback, Belal. We regularly release updates to ensure our platform meets global security and compliance standards. Please ensure you have downloaded the latest version from your app store, or contact our support team with a screenshot so we can investigate any technical exceptions immediately.
Remit home is the most useless
Remit home is the most useless, unprofessional and I must say criminals who will always hold your your transactions for no justifiable reason. The most annoying part is, the transaction appears sent even though it is not, they don't have cartacy to inform their customers why the transaction is been held. I would not recommend REMIT HOME ANYONE WHO WORK HARD FOR HIS OR HER MONEY
2026年2月19日
自発的なレビュー
Remit Home からの回答
Thank you for sharing your experience, Mr. Simon. While our records show the transaction was delayed by the beneficiary's network due to a mismatch in details, we have successfully processed a full refund to your UK bank account. We maintain high regulatory standards to ensure your funds remain secure throughout such external errors. If you need further assistance, please contact us at +441535553402 or support@remithome.net.
You're very reliable and very smart
You're very reliable and very smart, fast and good reach
2026年2月14日
自発的なレビュー
Remit Home からの回答
Dear Richard, thank you for your kind words; at Remit Home, we strive to be as reliable and smart as the family members we serve. We are thrilled that our speed and reach met your expectations. We look forward to being your bridge to home for many years to come
POOR SERVICE DELIVERY
A transaction of 631.86 GBP that I made on December 10, 2025, was supposed to go to the recipient's bank, but it was mistakenly pushed to MTN by a staff member. Despite providing the recipient's bank statement and MTN Mobile Money statement as evidence of not receiving the money, it has still not reflected or refunded as of today, February 11, 2026, making it two months and a day since my money has been stuck with them. I called them yesterday, and they told me to wait another 10 days, as usual. These people seem not to care about it at all, and they keep lying to me. I'm really frustrated at the moment about the whole thing. Beware, especially Ghanaians using this app.
Following the above complaint, I finally received a refund on March 5, 2026. It wasn't smooth, though. Thanks to Nakash and Fauzan. Sorry if I didn't get the spellings right.
2025年12月10日
自発的なレビュー
Remit Home からの回答
Hi Mr. OGK, we are pleased to confirm that your Full Capital Restoration has been successfully completed and you have received the funds. At the Home of Trust, we recognize the importance of this resolution following the technical routing error between the bank and mobile networks. We appreciate your direct communication with our management team to verify the receipt of your refund. We remain committed to high-level oversight for all Ghana corridors. For any further confirmation, please reach us at +441535553402.
Scammers and frausters
Very very bad company they’re scammers I sent £193 to Ghana and they never delivered it but they insisted they’ve paid it , trust them at your own risk
2026年2月10日
自発的なレビュー
Remit Home からの回答
Dear Comfort, we take these claims very seriously as Remit Home never withholds funds; we operate on a foundation of absolute transparency and family values. While our records show the transaction was successful, we require an official wallet statement from the recipient to conduct a formal audit with the service providers. Please send the full statement to support@remithome.net, via our in-app live chat, or call +441535553402 so we can resolve this for you immediately.
Trust them for 'Conflict Resolution'
On Friday, 6th February 2026, a concerned manager of Remit Home called me to try to overturn my mistrust caused by my problem which started on 25th January. Although I received a refund, he didn’t leave matters there. He was determined to win my trust. My belief is that we learn from mistakes and wrong actions. I later did a transfer and it went through without and problem. After the transfer went through I waited till now to see if there would be an attempt to patronise me but this has not happened so I believe that the manager's call was with genuine intentions. This is why I have given Remit Home 5 Stars.
2026年2月6日
自発的なレビュー
Remit Home からの回答
Dear Timothy, thank you for your feedback; at Remit Home, we truly believe our customers are family, not just a business relationship. We are glad our manager’s commitment to transparency helped restore your trust and that your subsequent transfer was seamless. We look forward to being your bridge to home for many years to come.
This is a scammer
This is a scammer, I used them to transfer money about two weeks now, they did not send the money to the beneficiary and they have refused to refund my money till now. When I chat with them, they start to play games with mind. If you work hard for your money then don’t use them. Mind you if start newly with them, they will let you trust them and later scam you.
2026年1月28日
自発的なレビュー
Remit Home からの回答
Dear Anita,
We have no record of a transaction or account under your name. We take these claims seriously and would like to investigate this immediately.
As a registered and regulated firm, we do not withhold funds. If you have a pending transaction, please contact us at +44 1535 553402 with your transaction reference number so we can verify your details and resolve this.
Are they deliberately withholding funds?
I have been using this company for the past 4-5 months due to their competitive transfer rates. What I've noticed is that they're regularly withholding my money under the guise financial regulations. I submitted a bank statement on 22nd January 2026, Now within just two weeks, they've withheld another transfer transaction again asking for a new bank statement. I was initially informed in a chat that a computer randomly picked my transaction, and had nothing to do with them. However, during subsequent chats, I was informed thee was not enough money in my account previously,and therefore I need to prove the source of my recent transfer. This suggests to me that they're deliberately withholding funds transfer. I won't use them again.
2026年2月3日
自発的なレビュー
Remit Home からの回答
Dear Emmanuel Addo,
As an FCA-registered firm, we are legally required to perform "Source of Funds" checks on cross-border transactions to comply with strict financial regulations. These verifications are a mandatory legal requirement and not a deliberate delay on our part. We understand that repeated requests for documentation can be frustrating; however, they are essential to maintaining our regulatory standing. Your transaction will be processed immediately once the requested bank statement is provided and verified.
They are Shitty, DO NOT USE !
They are not reliable. Use this platform at your own risk. They will take your money and refuse to send it to the receipient and when you complain, they will be giving you senseless excuses. My transaction shows delivered on the app yet has not been received neither has it been refunded since 25th January 2026. They are absolutely full of shit!
2026年1月25日
自発的なレビュー
Remit Home からの回答
Dear Tiana Twumasi,
We have reviewed our records and cannot locate a transaction under your name. Please contact us directly at +44 1535 553402 with your transaction reference so we can investigate this immediately.
As a registered and regulated firm, Remit Home processes all transactions immediately upon receipt and does not withhold funds. If a status shows as 'delivered' but the recipient has not yet received it, the delay typically lies with the receiving bank or wallet provider. We are committed to resolving this for you once your details are provided.
I'm using remit almost 6 months one…
I'm using remit almost 6 months one off best since I've sanding mony my home is very fast and safe specially people working in fone very corrective and helpful I always if I need help ine off representations sabtin is best and nice
2026年1月31日
自発的なレビュー
Remit Home からの回答
Hi Simran, thank you for being a loyal customer. We are thrilled that you've had such a positive experience with the speed and safety of our service. Your praise for Sabtin is much appreciated and will be shared with the team. We look forward to supporting your future transfers.
They keep long before they deliver the…
They keep long before they deliver the money
2026年2月3日
自発的なレビュー
Remit Home からの回答
Thank you for your feedback, Nana.
Transactions are processed immediately and sent to our payout partner bank in Ghana. Any delay usually comes from the receiving bank. Otherwise, funds are delivered to the beneficiary without delay.
Bunch of criminals
Bunch of criminals. Please dont use app for money transfer. Please, i say dont use this app. They have kept money and refusing to take my calls.
I used this app to send money to Ghana on 29th and the money is still not paid. My name is William and the money was sent to Peter Obeng. They keep telling the same story since 29th January 2026 till date.
2026年1月29日
自発的なレビュー
Remit Home からの回答
Hi William,
Your transaction has been successfully processed and delivered to the destination country for payout. We have also raised an internal query to review the delay you experienced.
For more details or assistance, please contact us directly on +44 1535 553402 and our team will be happy to help.
Very poor service.
Very poor service.
Remithome’s service is extremely disappointing. While money is deducted from my account within seconds, it takes ages for the recipient to actually receive the funds. Every single time there’s an issue, I have to call repeatedly and follow up for 24 hours or more before anything is resolved.
What makes it worse is their live chat support, which is honestly the worst—slow, unhelpful, and unreliable. A service like this should not require constant chasing just to get a basic transaction completed.
Due to the poor service and lack of reliable support, I’m closing my account and deleting it. I would not recommend this platform to anyone who values efficiency and peace of mind.
2026年1月26日
自発的なレビュー
Remit Home からの回答
Thank you for your feedback, Harriet. We’re sorry to hear about your experience.
Once a transaction is completed, funds are released from our side immediately. Any delay thereafter is usually due to processing at the beneficiary bank or wallet provider. We regret the inconvenience caused and appreciate your feedback as we continue to improve our service and support experience.
For further information, kindly contact us directly on +44 1535 553402.
Not trustworthy..scam and poor service
Not trustworthy, several attempts to hold clients money in a scam disguised as ‘compliance hold’ ! Asking for 3 months bank statement sto verify funds but not flexible to accept dates that statements are issued if not covering day transaction carried out . No customer calls, just chats and very frustrating! Poor service and will not recommend at all. I was told not to trust them but got reeled in by the slightly higher exchange rate. Poor !!
2026年1月31日
自発的なレビュー
Remit Home からの回答
Thank you for sharing your feedback, Nii AMs. We’re sorry for the frustration you experienced.
Please note that these checks are mandatory compliance requirements for cross-border transactions. As a regulated remittance provider, we are required to verify the source of funds and related details to ensure security and regulatory compliance. The requested documents, including bank statements, are part of these standard obligations and are not intended to inconvenience customers.
We understand the process can feel frustrating, but these measures are in place to protect both our customers and their funds. We appreciate your understanding.
Poor services
Poor services, sent money and it took 5 days, still transaction was unsuccessful. They kept giving the same excuses and not helpful at all. Still Waiting for a refund. Don't use them.
2026年1月24日
自発的なレビュー
Remit Home からの回答
Thank you for sharing your feedback, Gifty Aidoo. At Remit Home, we operate under strict UK regulations and provide market-leading rates. While we strive for speed, delivery times can be impacted by technical constraints within a beneficiary's local network, which are factors beyond our control. In line with your request, we have successfully processed your refund. These funds are now available to you, as we handled the request as an urgent priority to ensure your satisfaction. For any further assistance, please contact us at +441535553402 or support@remithome.net.
Never try to use this app for any fund…
Never try to use this app for any fund transfer. Poor customer service and funds can get stuck for 5 days. They enticed customers with high rates and give you a mental stress and frustration. It is never good for an emergency transfer. I have two terrible experiences with them and I am just hoping they will honour the refund. I am suspecting they don't have any legitimate structures with the receiving countries and that could be the reason they struggle to get the funds done unlike others. Use it at your own risk.
Don't be bothered by their high rates.
2026年1月24日
自発的なレビュー
Remit Home からの回答
Thank you for your feedback, Sir Kubs. At Remit Home, we operate under strict UK regulations, providing market-leading rates backed by robust security protocols. These compliance checks are essential to protecting our users' funds during the transfer process. We currently have no internal record of the issue described. To allow us to formally verify and investigate your concern, please contact us at +441535553402 or support@remithome.net with your transaction ID. We require this information to provide any formal assistance.
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