I wish i read the reviews before using this service. Please don’t use this service because they will hold your money for days without any valid explanation. It’s been 9 days since i made a transaction... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
You offer us with a competitive rate. My only concern is that it takes too long for transactions to be done which is frustrating.
They are ever ready to help you in terms of anything regarding your transaction. They have improved in delayed transaction
企業が回答しました
I initially had issues using the service, but it seems all those issues have been resolved. Loving using the app these days
企業が回答しました
企業情報
当該企業による記述
Remit Home is a secure money transfer service based in Keighley, UK. We are regulated by the Financial Conduct Authority (FCA) and HM Revenue & Customs (HMRC) for international money transfers.
連絡先
6-12 Cooke Street, West Yorkshire, BD21 3NN, Keighley, 英国
- +443300270399
- support@remithome.net
- remithome.net
3.3
まあまあ
1280件のレビュー
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DO NOT USE THIS COMPANY. UNRELIABLE
My experience with REMIT HOME has been absolutely terrible. They hold your money for days with no proper explanation. Once they have your funds, you’re left chasing them endlessly.
Their customer service is a complete joke. They are unprofessional, dishonest, and inconsistent. You never get the same answer twice, and to make it worse, it seems like the same person answers the phone using different names. One day it’s “David,” the next it’s “Bryan.” It’s ridiculous and unacceptable.
There is zero transparency, zero accountability, and zero respect for customers. The stress and frustration they caused me is unbelievable. I should never have trusted them with my money.
If you’ve had any dealings with them, report them to the FCA or the Financial Ombudsman Service. People deserve better than this.
Save yourself the headache and stay far away from this company.
2026年1月26日
自発的なレビュー
Remit Home からの回答
Thank you for your feedback, Mr. Rashad. At Remit Home, we operate under strict UK regulations to ensure every transfer meets high security and transparency standards. While we strive for speed, delivery times can be affected by external factors, such as recipient bank limits or local network provider outages, which are beyond our control.
Regarding your concerns, our records indicate that your funds were managed according to these mandatory protocols. Despite external delays, we processed your refund as an urgent priority to ensure your satisfaction. Different agents assist at various stages to maintain our rigorous compliance standards. For further assistance, please contact us at +441535553402 or support@remithome.net. We remain committed to providing secure, market-leading services.
Poor services
They show high exchange rates to attract customers. Transfers take more than 24 hours to reach the recipient. You have to make several calls and scream at them. They always blame recipient network provider for the delays when other platforms deliver within minutes. They have poor customer service. They won’t let you speak with a supervisor, they drop the call when you complain. It’s very frustrating dealing with them. I’m deleting the app right away! Terrible!
2026年1月28日
自発的なレビュー
Remit Home からの回答
Dear KR_Sonke, at Remit Home, we maintain high standards for exchange rates and transaction security. While we provide competitive rates, transfer speeds can occasionally be affected by mandatory recipient network security protocols, which are outside of our direct control. Our team follows strict regulatory procedures to ensure funds are delivered safely. To discuss your specific transaction details, please call us directly at +441535553402 or email support@remithome.net.
I transferred money to Ghana as at…
I transferred money to Ghana as at Sunday, 25 January 2026, the transaction status has since shown ‘delivered’ on that date but hasn’t reflected in the recipient bank account. I contacted to follow up and I was told it’ll reflect in 24hrs, then became 48hrs and now I was asked to provide an alternative beneficiary bank account who has still not received the transfer. It is 29 January 2026, and I have no clue when I will be receiving the money and what’s wrong. I must say my earlier experience with Remit has been good however, I’m not sure about my current predicament. I need the money to urgently cover bills latest by 31 January 2026.
2026年1月29日
自発的なレビュー
Remit Home からの回答
Thank you for your feedback. The delay occurred because incorrect beneficiary details were initially provided. Once the correct details were shared, the transaction was immediately amended and processed for payout.
For further clarification or assistance, please contact us directly on +44 1535 553402.
Extremely poor transfer time and do not…
Extremely poor transfer time and do not understand the importance of time in respect to money
2026年1月23日
自発的なレビュー
Remit Home からの回答
Thank you for your feedback. We understand your concern regarding transfer time. Please note there was no delay from our side, as the wallet provider was undergoing a system upgrade, which temporarily impacted processing. We appreciate your understanding.
They appear illegitimate and always…
They appear illegitimate and always wants to hold your money for days with unnecessary demands. Very bad choice for safe and fast remittances. Avoid them
2026年1月27日
自発的なレビュー
Remit Home からの回答
Hello, we would like to clarify that Remit Home is a fully authorized and regulated institution by the FCA and HMRC in the UK.
The 'demands' you refer to are standard regulatory requirements that all licensed remittance providers must follow to ensure the safety of every transaction. These procedures are in place to protect your funds and comply with national financial laws. We are committed to maintaining a secure and transparent service for all our customers. If you require further assistance, please feel free to call us on our official line at +441535553402.
Amazing fast service would recommend…
Amazing fast service would recommend everyone to try it out
2026年1月27日
自発的なレビュー
Remit Home からの回答
We appreciate your 5-star feedback, Sahil. We’re pleased to hear you found our service fast and reliable, and we truly appreciate your recommendation.
Remit home is sending money…
Remit home is sending money instantely.They are very reliable and trust worthy. If you need a great money sender this is a great app
2026年1月25日
自発的なレビュー
Remit Home からの回答
Thank you, Eddy, for sharing your experience. We’re happy to know you found Remit Home fast and dependable. Your trust and recommendation mean a lot to us.
My first experience with Remit Home and…
My first experience with Remit Home and it was so bad. I wouldn’t recommend it to anyone. It’s been over 24 hours and my transaction has not gone through. App indicates delivered but recipient hasn’t received it yet.
2026年1月24日
自発的なレビュー
Remit Home からの回答
Dear LHM, we sincerely apologize for the delay. We want to investigate this for you immediately.
Please call our official support line at +441535553402 or email support@remithome.net with your Transaction ID.
We are committed to tracking your funds and resolving this today.
Can you tell me why my money is on…
Can you tell me why my money is on hold? The person needs it urgently… and this is actually the last time I’m using remit home. It’s not reliable at all
2026年1月24日
自発的なレビュー
Remit Home からの回答
Thank you for your feedback, Theodora. The transaction was initially held as it was sent to a business account, which is not supported. The system clearly warns during the transaction process that business transfers are not allowed. Once the new beneficiary details were provided, the transaction was amended and successfully processed for payout. For further details, please contact us directly on +44 1535 553402.
Remit Home からの回答
Thank you, Felix, for your feedback. We’re glad to hear you found our service fast and reliable. We appreciate your support.
Very pleased with their services
2026年1月23日
自発的なレビュー
Remit Home からの回答
Thank you, Hubert, for your 5-star review. We’re delighted to hear you’re very pleased with our services. We truly appreciate your support.
I have used many money sending apps but…
I have used many money sending apps but Remit home is clearly the best one. Their rates are the best( compared with many other apps ) and customer service is excellent. Would recommend to everyone.
2026年1月22日
自発的なレビュー
Remit Home からの回答
Thank you, Mansoor, for sharing your experience. We’re delighted to hear that you consider Remit Home the best among many apps and that our rates and customer service met your expectations. We truly appreciate your recommendation.
Remit Home からの回答
Thank you, Mercy, for sharing your thoughts. We’re pleased you had a good experience and will continue working to make our service even better.
Very good and professional customer…
Very good and professional customer service my problem was dealt by Tehmasap who helped me all the way
2026年1月22日
自発的なレビュー
Remit Home からの回答
Hi Ash, thank you for the shout-out to Tehmasap. We pride ourselves on providing professional, personalized support to ensure every issue is resolved. We’re glad we could help you all the way.
Remit home is very fast,easy to use on…
Remit home is very fast,easy to use on my phone,money get home in minutes,low fee and clear exchange rate everytime.
2026年1月23日
自発的なレビュー
Remit Home からの回答
Hi William, thank you for the fantastic feedback. We’ve designed our mobile app to be fast and easy to use so you can send money home in minutes without any hassle. We’re glad you appreciate our transparent exchange rates and low fees.
I had a very wonderful experience with…
I had a very wonderful experience with Remit Home today when I mistakenly sent money to a wrong phone number in ghana and they were able to rectify it. Very good communication skills from the customer support team 👏
2026年1月22日
自発的なレビュー
Remit Home からの回答
Hi Tyra, thank you so much for the 5-star feedback. We prioritize quick action for situations like this to ensure your funds are always secure. We’re glad we could get your Ghana transfer sorted so smoothly. Thanks for choosing Remit Home.
Remit Home からの回答
Hello Hassan Agyei, thank you for the 5-star feedback. We take great pride in our speed and efficiency. We appreciate your trust in Remit Home and look forward to serving you again soon!
Good rates comparatively but customer…
Good rates comparatively but customer service needs a boost in response rate and problem resolution
2026年1月9日
自発的なレビュー
Remit Home からの回答
Thank you for your feedback, Emmanuel. We’re glad you’re satisfied with our rates and appreciate your honest input regarding our customer service. We’re continuously working to improve response times and problem resolution to provide a better experience for our customers.
Remit Home からの回答
Thank you, Derrick, for your 5-star rating. We’re thrilled to hear you value our competitive rates and truly appreciate your continued support.
Remit Home - App Review
I have had a very good experience with Remit Home, the transfer process is swift and straight forward. The transfer rates are very competitive some of the highest on the market. I would recommend this company for transfers to Ghana. I can not comment on different destinations as I have only used Remit Home to transfer to Ghana.
The chat facility is very use and you always get a prompt reply to any quieries.
The App is easy to set up and verify.
I would recommend this App highly.
2026年1月20日
自発的なレビュー
Remit Home からの回答
Thank you, Vincent. We’re proud to be a top-rated money transfer app for Ghana, offering competitive exchange rates and swift transfers. It’s great to hear our in-app chat support and easy verification worked well for you. For secure international money transfers, Remit Home is here to help. We appreciate the high recommendation.
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