i have accidentally called this company and spoke to a person called Sham.. amazing service!!! he is a real gentleman honest authentic straight forward and extremely helpful! it happens to be that the... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I found this website through a Google search. They appear big and professional, but two web forms didn't result in call back and when I phoned the next morning to make an enquiry, the person who answe... もっと見る
This is my 3rd month for amex car rental so far soooo goooddd ...this amex ca rental recommended to all who wants to rent a car...this comany is perfect for you guys they are all professionals.highly... もっと見る
企業が回答しました
Service is okay, delivery and handling skills are good. But the account and their refund process is very slow, even after the TAT is over we need to follow up to get the security deposit. I was supp... もっと見る
企業が回答しました
企業情報
当該企業による記述
Rent a car Dubai : We offer Car Rental Dubai with unparalleled customer service. Get the cheapest Car Hire today from Rental Cars UAE
連絡先
3902 Burj Khalifa , 35114, Dubai, アラブ首長国連邦
- +97180022799
- Info@RentalCarsUAE.com
- rentalcarsuae.com
3.6
まあまあ
285件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 37％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I have been using Amex’s services for a…
I have been using Amex’s services for a few months now. They’re professional and smooth with their operations. I have had a pleasant experience and highly recommend them.
2025年5月9日
自発的なレビュー
Rental Cars UAE からの回答
Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with our service.
At Amex car rental, we strive to ensure that our customers have a smooth and efficient experience, and it's great to know that we met your expectations.
We truly appreciate your trust in us, and we look forward to serving you again in the future.
Good car rental
Rented a car for a month car was great no problem. It came clean and early from time of deliver. Staff replies to inquiries.
2025年5月3日
自発的なレビュー
Rental Cars UAE からの回答
Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with our service.
At Amex car rental, we strive to ensure that our customers have a smooth and efficient experience, and it's great to know that we met your expectations.
We truly appreciate your trust in us, and we look forward to serving you again in the future.
Super satisfied with the great service…
Super satisfied with the great service they have and still providing me since 3 years. Can’t be more happy than rental cars !
2025年5月5日
自発的なレビュー
Rental Cars UAE からの回答
Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with our service.
At Amex car rental, we strive to ensure that our customers have a smooth and efficient experience, and it's great to know that we met your expectations.
We truly appreciate your trust in us, and we look forward to serving you again in the future.
Everything great and clear
2025年5月5日
自発的なレビュー
Rental Cars UAE からの回答
Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with our service.
At Amex car rental, we strive to ensure that our customers have a smooth and efficient experience, and it's great to know that we met your expectations.
We truly appreciate your trust in us, and we look forward to serving you again in the future.
Excellent experience with the check-out…
Excellent experience with the check-out process. Kudos to the Amex team. Great thus far!
2025年5月4日
自発的なレビュー
Rental Cars UAE からの回答
Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with our service.
At Amex car rental, we strive to ensure that our customers have a smooth and efficient experience, and it's great to know that we met your expectations.
We truly appreciate your trust in us, and we look forward to serving you again in the future.
❌ Don't Book Online — Just Call Them!
DISCLAIMER: This review is about their online service only and doesn’t reflect their in-person experience, which I believe is much better. I’m sure the staff are great face-to-face — but their online process? Not so much.
Yes, they are real, and yes, they exist — but they’re far from being a professional online booking agency.
If you’re not physically in Dubai, don’t rely on the website to book. Instead, call them directly and ask for the list of cars available for your dates. Why? Because if you book online, there’s a strong chance you’ll get a message saying the car you booked isn't available, and they’ll try to push you toward something else.
🚗 Pro tip: If you're in Dubai — just pick up the phone. The staff will help you find what’s actually available, and the prices are honestly great. You really can’t beat them on affordability.
🙏 I genuinely hope they improve their online system or hire someone who can sync the website with real-time availability. It would save a lot of frustration and reflect better on what’s otherwise a solid rental company.
2025年5月4日
自発的なレビュー
Rental Cars UAE からの回答
Thank you for your honest feedback. We're sorry to hear about your online booking experience and understand your frustration. We're actively working to improve our website and real-time availability. We appreciate you recognizing our in-person service and hope to serve you better next time.
Rental Cars UAE からの回答
Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with our service.
At Amex car rental, we strive to ensure that our customers have a smooth and efficient experience, and it's great to know that we met your expectations.
We truly appreciate your trust in us, and we look forward to serving you again in the future.
Rental Cars UAE からの回答
Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with our service.
At Amex car rental, we strive to ensure that our customers have a smooth and efficient experience, and it's great to know that we met your expectations.
We truly appreciate your trust in us, and we look forward to serving you again in the future.
This is my 3rd month for amex car…
This is my 3rd month for amex car rental so far soooo goooddd ...this amex ca rental recommended to all who wants to rent a car...this comany is perfect for you guys they are all professionals.highly recommend without hesitation...
2025年2月3日
自発的なレビュー
Rental Cars UAE からの回答
Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with our service.
At Amex car rental, we strive to ensure that our customers have a smooth and efficient experience, and it's great to know that we met your expectations.
We truly appreciate your trust in us, and we look forward to serving you again in the future.
Rental Cars UAE からの回答
Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with our service.
At Amex car rental, we strive to ensure that our customers have a smooth and efficient experience, and it's great to know that we met your expectations.
We truly appreciate your trust in us, and we look forward to serving you again in the future.
Rated 1 out of 5 stars
Rated 1 out of 5 stars
I wait 5 hours before I get a car and very bad car. Very bad service and scammers
I had a terrible experience with the car rental company Rentalcarsuae Amex in Dubai. They made me wait for over 4 months to return my deposit and still no refund. Very bad company The service was extremely poor and the staff was very rude. I would never rent a car from them again. I urge others to be.
2025年1月10日
自発的なレビュー
Rental Cars UAE からの回答
We apologize for the inconvenience you’ve experienced. To assist you, please share your name, email, or booking reference, as we’re unable to identify your booking. Once received, we’ll investigate and resolve the refund issue promptly. Or contact us on WhatsApp +971 800 22799 to drop your details.
We regret the frustration caused and appreciate your patience.
Great service from Sulayiman from Amex…
Great service from Sulayiman from Amex cars . Very helpful and kind , available when I needed his assistance. Thank you 👍👍
2025年4月18日
自発的なレビュー
Rental Cars UAE からの回答
Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with our service.
At Amex car rental, we strive to ensure that our customers have a smooth and efficient experience, and it's great to know that we met your expectations.
We truly appreciate your trust in us, and we look forward to serving you again in the future.
Rental Cars UAE からの回答
Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with our service.
At Amex car rental, we strive to ensure that our customers have a smooth and efficient experience, and it's great to know that we met your expectations.
We truly appreciate your trust in us, and we look forward to serving you again in the future.
Well don
Well don
Great guy
I am very happy with his services
Sulayiman from Uganda 🇺🇬
2025年4月21日
自発的なレビュー
Rental Cars UAE からの回答
Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with our service.
At Amex car rental, we strive to ensure that our customers have a smooth and efficient experience, and it's great to know that we met your expectations.
We truly appreciate your trust in us, and we look forward to serving you again in the future.
Don’t book online
Don’t book online, the cars are not in stock, they will re direct you to worse and more expensive options
2025年4月13日
自発的なレビュー
Rental Cars UAE からの回答
Thanks for your feedback, and we're really sorry for the inconvenience. Sometimes, due to high demand, the cars shown online might not be available right away. We're working on improving this so the website better shows what's in stock.
We appreciate you letting us know and hope to give you a smoother experience next time.
Perfect good experience
2025年4月12日
自発的なレビュー
Rental Cars UAE からの回答
Thank you for taking the time to share your feedback. We're delighted to hear that you had a perfect and enjoyable experience. Providing our customers with a smooth, reliable, and stress-free rental process is always our top priority, and it's great to know that we delivered on that for you. Your satisfaction means a lot to us, and we truly appreciate your trust. We look forward to welcoming you back on your next trip or whenever you need a vehicle.
Rental Cars UAE からの回答
Thank you for taking the time to share your feedback. We're delighted to hear that you had a perfect and enjoyable experience with Amex Car Rental. Providing our customers with a smooth, reliable, and stress-free rental process is always our top priority, and it's great to know that we delivered on that for you. Your satisfaction means a lot to us, and we truly appreciate your trust. We look forward to welcoming you back on your next trip or whenever you need a vehicle.
They are so friendly and professional…
They are so friendly and professional and good price rate
2025年3月28日
自発的なレビュー
Rental Cars UAE からの回答
Thank you! We appreciate your support and look forward to serving you again!
Best services
2025年3月28日
自発的なレビュー
Rental Cars UAE からの回答
Thank you! We appreciate your support and look forward to serving you again!
Rental Cars UAE からの回答
Thank you! We appreciate your support and look forward to serving you again!
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