Repair and Maintain レビュー 

175
TrustScore 5段階評価の4

4.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Over the past 5 years the gentlemen called Carl has been very helpful, patience, knowledgeable and gave excellent customer service and went the extra mile with me. I can only highly recommend him and... もっと見る

5つ星のうち5の評価

Having struggled with my insurers to get an appointment to have my washing machine repaired.I was desperate,went on line saw Repair+Maintain an appointment was made for the next day.The engineer arriv... もっと見る

企業が回答しました

5つ星のうち5の評価

I don't normally buy cover for domestic appliances preferring to pay as I go for repairs, which is how I found Spring Plans when the dryer part of my washer dryer had a fault code. The repair was done... もっと見る

5つ星のうち5の評価

Springplans Insurance Company Our washing machine went wrong...so having it insured with you we rang! Within a few days an operative came out...found the problem ...ordered the part and within... もっと見る

企業が回答しました

企業情報

  1. 家電修理業

当該企業による記述

At Repair and Maintain, we’re experts in keeping your home running smoothly. We provide fixed-price repairs on a wide range of domestic appliances, giving you peace of mind with no hidden costs. Our nationwide network of experienced engineers ensures a fast, efficient, and reliable service wherever you are in the UK — all at highly competitive rates. We take pride in the quality of our work, which is why every repair is fully guaranteed. You can trust us to get your appliances back up and running quickly and professionally.


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4.1

ほぼ満足

TrustScore 5段階評価の4

175件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 33%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(175)

過去12か月のレビュー数: 16

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service and excellent delivery

Having been told my existing machine was too expensive to repair I was worried that I had paid a lot for a repair contract.
Carl contacted me and they have sorted everything and a new machine for a very fair additional cost. This was an excellent deal and not a ripoff. Well done to Carl and all the team for good value and great service
Neil Croucher

2021年7月29日
自発的なレビュー
Repair and Maintain ロゴ

Repair and Maintain からの回答

Thanks for the review, great news your happy with the service Neil. I've also passed the feedback onto Carl. Any other appliance problems feel free to give us a call on 0800 088 2430.

Regards,
Luke

5つ星のうち5の評価

Quick to answer the phone and…

Quick to answer the phone and responsive. Talked through and explained everything clearly. Sensitive to need for speed. Would highly recommend.

2021年7月28日
自発的なレビュー
Repair and Maintain ロゴ

Repair and Maintain からの回答

Good Afternoon Nick,

Thank you for taking time to leave us feedback, I am pleased to hear you have had a positive experience with Repair & Maintain.

Thanks,
Ben

5つ星のうち4の評価

engineer arrived within 2 days; job done

The engineer arrived within 2 days, at the agreed time, and fixed the appliance (dishwasher) swiftly. Very satisfied with a good service.

2021年7月28日
自発的なレビュー
Repair and Maintain ロゴ

Repair and Maintain からの回答

Thanks for the review Tom!

Any further issues please call us on 0800 088 2430

Regards,
Repair & Maintain

5つ星のうち5の評価

Very happy with the overall service

Very happy with the overall service. Had my washing machine fixed within a day, would highly recommend.

2021年7月27日
自発的なレビュー
Repair and Maintain ロゴ

Repair and Maintain からの回答

Thanks for taking the time to leave us a 5* review :)

5つ星のうち5の評価

Integrated washing machine repair

I contacted Repair and maintain with a problem with an integrated washing machine.I got a prompt appointment which was the next day.I had an Enigneer contact me to confirm the appointment. He attended promptly and repaired the appliance .After the repairs the after service was also vey good with a follow up to make sure things were alright I received very good customer service from all staff.I will recommend this service as I will be using them in the future.
Thanks for your excellent service

2021年7月21日
自発的なレビュー
Repair and Maintain ロゴ

Repair and Maintain からの回答

Hi Bisi,

Thank you so much for your kind feedback. We are glad to hear you're happy with the service provided and that your appliance is back up and running.

If you do have any future issues with any of the home appliances please give us a call on 0800 088 2875.

Regards,
Liam


5つ星のうち5の評価

Dishwasher repair

All my questions on the phone were dealt with professionally and well . The engineer was efficient but unfortunately couldn't fix my dishwasher so looked into getting new parts.

2021年7月21日
自発的なレビュー
Repair and Maintain ロゴ

Repair and Maintain からの回答

Thanks for leaving a 5* review Carole!

Daisy @ Spring Plans (Repair and Maintain)

5つ星のうち5の評価

Great and prompt service

Great and prompt service, doing little extras to make our washing machine work beautifully.

2021年7月21日
自発的なレビュー
Repair and Maintain ロゴ

Repair and Maintain からの回答

Hi Denise,

Thank you for taking the time to leave a review, we really do appreciate it!

It's great that your appliance is back up and running. If any issues arise in the future please give us a call on 0800 088 2875.

Liam @ Spring Plans (Repair & Maintain)

5つ星のうち5の評価

10/10

No messing around, strait out, fixed within the hour, great price and cover included.
Couldn’t ask for more really 10/10 service

2021年7月9日
自発的なレビュー
Repair and Maintain ロゴ

Repair and Maintain からの回答

Thanks for the 5* review Ryan! Its great to hear your happy with our service.

Any other issues please contact us on 0800 088 2875

George
Repair & Maintain

5つ星のうち5の評価

Brilliant service

Very efficient.
The engineer named Muj assessed the problem and promised to return the next day to fix my washing machine. At 8.30 am he returned and fixed it
Great service and nice people

2021年7月9日
自発的なレビュー
Repair and Maintain ロゴ

Repair and Maintain からの回答

Hazel French,

Thanks for the 5* review! I have passed your feedback onto the engineer

Thanks
Ellie @ Spring Plans

5つ星のうち5の評価

Good quick plumber and efficient.

Simple repair that I wish I had looked online how to do . Cost £80+ to get a year's service and the plumber was here less than 15 minutes . But was good and fixed the problem quickly .

2021年6月28日
自発的なレビュー
Repair and Maintain ロゴ

Repair and Maintain からの回答

I'm happy to hear your appliance is back up and running & thanks for the 5* review if you need anything else then please get in touch.

5つ星のうち4の評価

After a bit of a wait for the…

After a bit of a wait for the engineer,spring plan delivered a new washer I was thrilled ,thanks to the lovely operator everything was sorted out and I couldn't be happier with the service.

2021年6月4日
自発的なレビュー
Repair and Maintain ロゴ

Repair and Maintain からの回答

Thanks for the kind feedback Susan!

I have highlighted you review to the customer services manager to pass your feedback on

Thank you :)

5つ星のうち5の評価

Excellent service

Excellent service, on time and no fuss.

2021年6月3日
自発的なレビュー
Repair and Maintain ロゴ

Repair and Maintain からの回答

Thanks for the 5* review Rob!

If you need us again please call us on 08000882430

Thanks from the whole team :)

5つ星のうち5の評価

Thanks

Hi, I paid for a repair on oven. Jed was out the following day and came with a new heating element. Good service thanks

2021年5月28日
自発的なレビュー
Repair and Maintain ロゴ

Repair and Maintain からの回答

Hi Leon,

Thanks for taking time out of your day to leave us a review its greatly appreciated!

5つ星のうち5の評価

Really pleased to have our washing machine back.

The two people who came out to mend our washing machine were very friendly, knowledgeable and quick when sorting out our problem. Thank you.

2021年5月26日
自発的なレビュー
Repair and Maintain ロゴ

Repair and Maintain からの回答

I'm happy to hear that your machine is back up and working as it should be!

Our engineers were more than happy to help with your machine

Should you need us again please give us a call on 08000882430

Thanks
James
Customer Services

5つ星のうち5の評価

Great service

Great service. Luke was incredible and was very helpful

2021年5月22日
自発的なレビュー
Repair and Maintain ロゴ

Repair and Maintain からの回答

Barny,

Thanks for taking the time to leave us a review!

I have passed your feedback onto Luke's manager for you

All the best
Ben @ Spring Plans

5つ星のうち5の評価

Prompt refund

I booked a repair to my washing machine from spring plan. Unknown to me my partner had purchased a new machine the same day. I rang spring plan the next day. rather worried that I wouldn’t get my money back but but it was fully refunded in a few days so really pleased with the service.

2021年5月22日
自発的なレビュー
Repair and Maintain ロゴ

Repair and Maintain からの回答

Thanks for the feedback!

Its great to hear that you managed to get a working machine quickly even if you didn't get to use our full service on this occasion.

You know where we are should you have problems with any of your home appliances.

Thanks from all the team!

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