Excellent communication from Nikkie. A very reasonable price. Cheerful and swift removal by Jeff on the day. This was a small job in the scheme of things but it mattered to me. Faultless.
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Made a call on Thursday afternoon, explained what quantities we required shredding, Richard Jones managed to make it work and lorry was on site Friday morning 9am! Scott on site was pleasant and ve... ãã£ãšèŠã
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We were moving offices and had a short window in which to do so and have all remaining items removed/ discarded from the old office. We needed 18 bags of confidential waste collected. After phoning a... ãã£ãšèŠã
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Superb service from start to finish. After being let down badly by another firm, I was fortunate enough to speak to Fiona at restore. She quickly organised an onsite shredding appointment for me. The... ãã£ãšèŠã
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Restore Datashred is one of the UKâs leading providers of secure and confidential shredding services, trusted by thousands of organisations to protect sensitive information. We pride ourselves on offering flexible, efficient, and fully compliant shredding solutions, whether you need regular collections, oneâoff clearances, or specialist handling for confidential materials. Data security is at the core of everything we do. Restore Datashred maintains industryâleading standards in compliance, security, and chainâofâcustody, giving customers complete confidence that their information is protected at every stage. Restore Datashred is your dependable partner for safe, compliant and environmentally responsible document destruction.
Fast secure document shredding for your business.
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- Get rid of confidential documents with guaranteed professional data destruction from Restore Datashred.
- In an increasingly competitive business environment your companyâs integrity, reputation and prosperity depend on the secure handling, storage and destruction of sensitive information. Call now or visit our website for a free quote!
Restore Datashred: Your Guarantee of Secure Shredding
You can trust our confidential shredding servicesâŠ
At Restore Datashred, we understand the importance of protecting your confidential information. That's why we offer a comprehensive guarantee to ensure your documents are shredded securely and beyond recovery.
Our Guarantee:
Industrial-Grade Shredding: We use state-of-the-art shredders that reduce documents into particles, making data recovery virtually impossible.
Chain of Custody: Your documents are tracked from the point of collection to the shredding process, ensuring they remain secure throughout.
Certificate of Destruction: Upon request, we provide a certificate verifying the complete destruction of your materials.
Compliance with Regulations: Our shredding processes adhere to the strictest data security regulations, including GDPR and BS EN 15713:2023.
Insurance Coverage: We carry comprehensive insurance to protect your peace of mind in case of any unforeseen event
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Unit 4, Optima Park, Thomas Road, Optima Park, DA1 4QX, Dartford, è±åœ
- 0800 376 4422
- datashredmarketing@restore.co.uk
- restore.co.uk
We offer a range of shredding services.
4.7
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Kerry Turner Customer Services 5*
I had very efficient Customer Service from Kerry Turner on Thursday. She went above and beyond and made sure the issue that I had and no one else had sorted out for me, was dealt with efficiently without it carrying on. Kerry thank you, you are a very polite, bubbly person who deserves recognition for doing a fantastic job.
2026幎5æ14æ¥
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Restore Datashred ããã®åç
Hi Jean,
Thank you so much for taking the time to share your feedback we really appreciate it.
Weâre delighted to hear about the excellent service you received from Kerry. Itâs fantastic to know she went above and beyond to resolve your issue efficiently, especially after it hadnât been sorted previously.
Your kind words will mean a great deal, and weâll make sure she receives the recognition she deserves.
Thank you again for your feedback.
Kind Regards,
Restore Datashred
Highly recommend Restore Data shred
Highly recommend Restore Data shred. Setting up the shred was very straightforward. The shred itself took less than 10 minutes. The price was lower than paid for previous shreds with other companies.
2026幎4æ29æ¥
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Restore Datashred ããã®åç
Hi Orla,
Thank you for the great review and for recommending Restore Datashred. Weâre really pleased to hear that everything was straightforward, quick, and good value compared to previous services youâve used.
We appreciate you taking the time to share your experience and look forward to helping again in the future.
Kind Regards,
Restore Datashred
Driver Aaron was very punctual andâŠ
Driver Aaron was very punctual and friendly.
2026幎4æ21æ¥
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Restore Datashred ããã®åç
Hi Colin,
Thank you so much for taking the time to leave a review.
Weâre really pleased to hear that Aaron was punctual and friendly.
We're proud to hear the great feedback.
Kind Regards,
Restore Datashred
Great customer service!
This is the first time we have used this company and to date I can only sing their praises. Claudia, in the Sales Team, has been consistently efficient, friendly and thoughtful in all our dealings with them and as a result of her excellent service, we certainly use them again! Thank you :)
2026幎3æ17æ¥
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Restore Datashred ããã®åç
Hi Joanne,
Thank you so much for your lovely feedback. Weâre delighted to hear that your first experience with Restore Datashred has been such a positive one.
Claudia will be thrilled to hear your kind words; she takes great pride in providing efficient, friendly, and thoughtful support.
We really appreciate you choosing to work with us and are glad to know that her service has given you the confidence to use us again.
Thank you for taking the time to share your experience; we look forward to supporting you in the future.
Kind Regards,
Restore Datashred
Restore Datashred have been excellent Company
Restore Datashred have been consistently reliable and professional in the services they provide. Their communication is clear, timely, and proactive, and they always ensure collections run smoothly across our sites.
Whenever issues arise, I reach out to the Account Manager Richard Jones who is quick to assist and resolve matters with minimal disruption. Drivers are respectful of site procedures, and the overall service feels wellâmanaged and dependable.
2026幎3æ16æ¥
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Restore Datashred ããã®åç
Hi Elizabeth,
Thank you for taking the time to share such detailed feedback.
Weâre really pleased to hear that youâve found our service consistently reliable across your sites. Clear communication and smooth collections are a real priority for us, so itâs great to know this has been your experience.
Richard will be pleased to receive your comments, and weâre glad heâs been able to support you quickly and effectively when needed.
Weâll also be sure to pass on your kind words to our drivers, who work hard to represent Restore Datashred professionally.
Kind Regards,
Restore Datashred
Great communication and systems fromâŠ
Great communication and systems from Restore datashred - in particular Richard Jones and Richard at Belfast branch . Very easy to deal with and assurance provided of disposal
2026幎3æ16æ¥
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Restore Datashred ããã®åç
Hi Tom,
Thank you for your kind feedback!
Weâre really pleased to hear that you experienced great communication. The team will be delighted to receive your comments about the process.
Providing clear assurance around secure disposal is incredibly important to us, so itâs great to know this came through. Thanks again for choosing Restore Datashred.
Kind Regards,
Restore Datashred
Restore Datashred were brilliant
Restore Datashred were brilliant! It was just seamless, no faults at all.
2026幎2æ23æ¥
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Restore Datashred ããã®åç
Hi Mahbubar,
Thank you for your wonderful feedback. Weâre delighted to hear that everything was handled smoothly and met your expectations.
We truly appreciate you choosing us for your shredding needs.
Kind regards,
Restore Datashred
Really efficiently handled from theâŠ
Really efficiently handled from the initial enquiry with Sarah to dealing with dropping off the boxes of documents for shredding and all the required waste transfer documents
2026幎3æ11æ¥
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Restore Datashred ããã®åç
Hi Tony,
Thank you for your great feedback. Weâre really pleased to hear that everything was handled efficiently.
Itâs also great to know that the process and waste transfer documentation were clear and straightforward.
Thank you again for choosing us for your shredding needs we really appreciate it.
Kind Regards,
Restore Datashred
Very happy with customer serviceâŠ
Very happy with customer service provided by Kevin. He handled all efficiently. Asist me all the way. From the quotation until last stage of processing payment.
He was patient and pleasant. Thank you so much! Joanna
2026幎3æ12æ¥
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Restore Datashred ããã®åç
Hi Joanna,
Thank you so much for taking the time to leave such a lovely review.
Weâre really pleased to hear that Kevin was able to support you every step of the way and make the whole process smooth and stressâfree.
Your kind words about his patience and approach really mean a lot, and we're proud to hear the great feedback.
Kind Regards,
Restore Datashred
An excellent service
An excellent service. As our office is closing we have many confidential waste sacks to be collected and Restore have been flexible and supportive. We requested extra collections and these were actioned quickly.
Restore have been a massive help in our final weeks. Special shout out to Daisy Bond, their Internal Sales Executive for her awesome communication and response times!
And of course in keeping with their high standards of service and support, I received a lovely reply to this review wishing our office good luck.
2026幎3æ12æ¥
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Restore Datashred ããã®åç
Hi Ann,
Thank you for taking the time to share such kind feedback. Weâre really pleased to hear that our team was able to support you, and that we could remain flexible and responsive to your additional collection needs.
Itâs great to know the service made a positive difference in your final weeks, and weâll be sure to pass on your special thanks to Daisy Bond, sheâll be delighted to hear her communication and support were so appreciated!
Thank you again for choosing Restore Datashred, and we wish you all the very best moving forward.
Kind Regards,
Restore Datashred
A seamless experience from start to finish
We use Restore Datashred annually and their service exceeds every time. It's a seamless experience from start to finish, with excellent communication and quick collections arranged.
2026幎2æ13æ¥
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Restore Datashred ããã®åç
Hi Amelia,
Thank you for your continued trust in Restore Datashred.
Weâre really pleased to hear that your experience has been seamless year after year, and that our communication and collections are able to meet your expectations.
We genuinely appreciate your kind feedback and look forward to supporting you again in the future!
Kind Regards,
Restore Datashred
Blocks the pavement and busy road justâŠ
Blocks the pavement and busy road just to have lunch.
2026幎3æ11æ¥
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Restore Datashred ããã®åç
Hi Mike,
Iâm really sorry to hear about this. Could you please let me know the location of the vehicle and the date of when this occurred? Once we have that information, we can look to speak to the driver directly and make sure this is addressed and resolved promptly.
Kind Regards,
Sian Peat
sian.peat@restore.co.uk
first class service
first class service, from start of booking in uplift to the actual uplift, fantastic customer service and fantastic company to deal with
2026幎3æ5æ¥
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Restore Datashred ããã®åç
Hi Pauline,
Thank you so much for your wonderful feedback! Weâre delighted to hear that you received first-class service from the moment you booked your uplift!
Our team works hard to deliver a smooth, reliable experience, so itâs great to know this came through.
We really appreciate you taking the time to share your comments and look forward to supporting you again in the future.
Kind Regards,
Restore Datashred
5 Star Service
Richard Jones has been extremely helpful in dealing with the recycling of our waste products. Previously we organised a courier to collect the waste and bring it to us and then Datashred would collect from us. With Richards help we can organise a courier to collect the waste and deliver directly to Datashred, which stops a build up of waste in our factory. Since this was put in place it has ran seamlessly and Richard is always on hand to help. Great Service all round.
2025幎3æ5æ¥
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Restore Datashred ããã®åç
Hi Karen,
Thank you for your great review.
Weâre pleased to hear how helpful Richard has been in improving your wasteârecycling process, making it more efficient and helping prevent waste buildâup on-site. Itâs great to know the new system is running seamlessly!
Richard will really appreciate your kind words. Weâre glad to provide a service you can rely on.
Kind Regards,
Restore Datashred
This Company does what it says on theâŠ
This Company does what it says on the tin.
Delivery on time the empty toner boxes were just what we needed to recycle and reduce our carbon footprint.
2026幎2æ26æ¥
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Restore Datashred ããã®åç
Hi Doodles Sheffiled,
Thank you for taking the time to leave feedback!
Weâre delighted to hear that everything arrived on time and that the toner boxes were exactly what you needed. Itâs fantastic to know theyâre helping support recycling efforts and reducing carbon footprint.
We really appreciate you choosing us and look forward to supporting you again in the future!
Kind Regards,
Restore Datashred
Datashred were great!
Datashred were prompt, efficient and competitively priced. I would use them again.
2026幎3æ2æ¥
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Restore Datashred ããã®åç
Hi Colombiana,
Thank you for the great feedback!
We're really pleased to hear that you found Datashred prompt, efficient, and at a good price. Itâs great to know we delivered the level of service you expected.
We truly appreciate your recommendation and would be delighted to support you again whenever you need us!
Kind Regards,
Restore Datashred
Kate is very consultative andâŠ
Kate is very consultative and knowledgeable, a good
choice as a waste partner for the business.
2026幎3æ4æ¥
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Restore Datashred ããã®åç
Hi Jon,
Thank you so much for your wonderful 5âstar review!
Weâre delighted to hear that Kateâs consultative approach and industry knowledge made such a positive impact. Weâre proud to have her on the team and even more pleased to be your chosen waste partner.
If thereâs ever anything more we can support you with, weâre always here to help!
Kind Regards,
Restore Datashred
Failed to collect the bag and only responded after complain posted
UPDATE: Customer services emailed me shortly after this complaint was posted, and agreed to a refund. It is a shame I had to resort to TrustPilot to get a reaction, but in the end Datashred did the right thing.
This company is a joke. They took payment in October 2025 to collect one bag of shredding from an address in central London and as of now (2 March 2026) have failed to collect it or issue a refund.
When I call apparently only one person can deal with the issue and she is never available. Emails only generate a ticket and a reply about once a month with no resolution.
Zero level of accountability or customer service.
I contacted a different company who collected the confidential waste in 48 hours.
2026幎3æ2æ¥
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Restore Datashred ããã®åç
Hi Pippa,
We're very sorry for the inconvenience caused by the delay in collecting your shredding bag. This isnât the level of service we aim to provide.
I also want to clarify that we wouldn't only have one person responsible for collections, there should always be cover to ensure collections are carried out.
I would like to look into this for you, could you please let us know details of your collection, including address?
Understanding this will help us address the issue properly and ensure it doesnât happen again.
Thank you for bringing this to our attention, and again, our sincere apologies for the frustration caused.
Kind Regards
Sian Peat
sian.peat@restore.co.uk
Going directly through RESTORE made aâŠ
Going directly through RESTORE made a significant difference in the level of customer service we received. The communication was clear, responsive, and personalised, which was proving difficult to achieve through our indirect channel.
Fiona demonstrated a highly professional demeanour throughout the entire process. They were proactive, attentive, and committed to ensuring our needs were met. Notably, they even contacted and followed up outside of normal working hours to ensure our service standards were upheld. That level of dedication and accountability truly reflects outstanding customer service.
2026幎2æ25æ¥
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Restore Datashred ããã®åç
Thank you so much for taking the time to share this feedback. We're delighted to hear that working with Restore made such a positive difference to your experience.
Clear, responsive, and personalised communication is exactly what we aim for, so itâs wonderful to know this was reflected in your interactions!
Weâre especially pleased to hear your kind words about Fiona. Her professionalism, proactive approach, and dedication to supporting our customers, truly embody the service standards we strive to deliver.
Kind Regards,
Restore Datashred
Avoid
Will try to tie you into super long contracts with large notice periods that are hard to get out of. Once we finally managed to leave they did not bother to make last collection of our confidential waste but still charged us for it. We complained but were told we would have to pay extra for a new collection.
2026幎2æ4æ¥
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Restore Datashred ããã®åç
Hi Rachel,
We're really sorry to hear that youâve been left feeling this way about your contract and final collection. That would never be the experience we want our customers to have with Restore Datashred, and I appreciate you taking the time to share your feedback.
Looking into your account, I can see that your service was set up on a fixedâterm agreement with a standard notice period. When you contacted us about cancelling, our team explained the process and confirmed the contract end date, as well as arranging the final collection that was due earlier this year.
Regarding the last visit, our records show that the driver attended site on the 28th Jan but as no one appeared to be on site at the time we were unable to collect the items. This was logged as an attempted collection, which is why the charge still appeared on your account.
I do however completely understand how frustrating this must have felt, especially when you were expecting that final confidential waste collection to go ahead as normal.
We would really like the opportunity to review this with you in more detail and see what we can do to reach a fair resolution, including looking again at the final invoice and options for any further collection you may need. If youâre open to it, please contact us at the below email so we can pick this up directly with you.
Thank you again for the feedback.
Sian Peat
sian.peat@restore.co.uk
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