Excellent communication from Nikkie. A very reasonable price. Cheerful and swift removal by Jeff on the day. This was a small job in the scheme of things but it mattered to me. Faultless.
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レビュアーのコメントを見てみましょう
Made a call on Thursday afternoon, explained what quantities we required shredding, Richard Jones managed to make it work and lorry was on site Friday morning 9am! Scott on site was pleasant and ve... もっと見る
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We were moving offices and had a short window in which to do so and have all remaining items removed/ discarded from the old office. We needed 18 bags of confidential waste collected. After phoning a... もっと見る
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Superb service from start to finish. After being let down badly by another firm, I was fortunate enough to speak to Fiona at restore. She quickly organised an onsite shredding appointment for me. The... もっと見る
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企業情報
当該企業による記述
Restore Datashred is one of the UK’s leading providers of secure and confidential shredding services, trusted by thousands of organisations to protect sensitive information. We pride ourselves on offering flexible, efficient, and fully compliant shredding solutions, whether you need regular collections, one‑off clearances, or specialist handling for confidential materials. Data security is at the core of everything we do. Restore Datashred maintains industry‑leading standards in compliance, security, and chain‑of‑custody, giving customers complete confidence that their information is protected at every stage. Restore Datashred is your dependable partner for safe, compliant and environmentally responsible document destruction.
Fast secure document shredding for your business.
当該企業による記述
- Get rid of confidential documents with guaranteed professional data destruction from Restore Datashred.
- In an increasingly competitive business environment your company’s integrity, reputation and prosperity depend on the secure handling, storage and destruction of sensitive information. Call now or visit our website for a free quote!
Restore Datashred: Your Guarantee of Secure Shredding
You can trust our confidential shredding services…
At Restore Datashred, we understand the importance of protecting your confidential information. That's why we offer a comprehensive guarantee to ensure your documents are shredded securely and beyond recovery.
Our Guarantee:
Industrial-Grade Shredding: We use state-of-the-art shredders that reduce documents into particles, making data recovery virtually impossible.
Chain of Custody: Your documents are tracked from the point of collection to the shredding process, ensuring they remain secure throughout.
Certificate of Destruction: Upon request, we provide a certificate verifying the complete destruction of your materials.
Compliance with Regulations: Our shredding processes adhere to the strictest data security regulations, including GDPR and BS EN 15713:2023.
Insurance Coverage: We carry comprehensive insurance to protect your peace of mind in case of any unforeseen event
連絡先
Unit 4, Optima Park, Thomas Road, Optima Park, DA1 4QX, Dartford, 英国
- 0800 376 4422
- datashredmarketing@restore.co.uk
- restore.co.uk
We offer a range of shredding services.
4.7
優良
1169件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great Service
Connor & Rueben were very helpful, friendly and professional. Will definitely use them again.
Came out the next day - excellent service.
Would highly recommend.
2026年2月5日
自発的なレビュー
Restore Datashred からの回答
Hi Jennie,
Thank you so much for taking the time to share your experience! We are delighted to hear that our team were friendly and professional.
It's also great to know that you would recommend us!
Many thanks,
Restore Datashred
We scheduled Restore Datashred for the…
We scheduled Restore Datashred for the disposal of numerous bags filled with unneeded documents. Johnny Owen showed up exactly when expected, displaying a friendly demeanor and impressive efficiency. He clearly outlined how the shredding and recycling would work, and everything was cleared out within just 15 minutes. We are very grateful!
2026年1月26日
自発的なレビュー
Restore Datashred からの回答
Hi Jay,
Thank you so much for taking the time to share your experience! We are thrilled to hear that Johnny provided such prompt and professional service.
At Restore Datashred, we pride ourselves on making confidential disposal quick and stress-free, so it’s great to know Johnny was able to clear everything out for you promptly and informatively.
We’ll be sure to pass your kind words along to Johnny, it will make his day!
Thank you for choosing Restore Datashred.
Many thanks,
Restore Datashred
Secure Waste Solutions
We needed secure disposal of a lot of personal data on RW-DVD's, tapes and other media. Kate in the Restore Total Waste Management office was brilliant, making the process straightforward and swift as well as tailored to our specific needs. Would definitely recommend Restore as a company that provides excellent service for all types of secure waste disposal.
2026年1月22日
自発的なレビュー
Restore Datashred からの回答
Hi Ginny,
Thank you for taking the time to leave a review!
We are ecstatic to hear that you found our service 5 stars! It's lovely to hear the kind words about your experience.
Thanks again for your wonderful review.
Many thanks,
Restore Datashred
Consistently good service
We have been using Restore Datashred for many years now and are consistently very happy with the service they provide. Operatives are friendly, helpful and efficient and happy to carry the heavy bags from everywhere we had them stored.
2026年1月16日
自発的なレビュー
Restore Datashred からの回答
Hi Cheryl,
Thank you so much for taking the time to leave a positive review.
It's great to hear you are happy with our service!
The kind words about our team are also lovely to hear. We're glad to hear your thought our service was 5 stars.
Many thanks,
Restore Datashred
Kevin Kalambayi - Great Service
Kevin Kalambayi is very friendly, and right from my first introductory call has delivered great service. We have just signed a new contract with Restore Datashred and he has ensured that any queries I had along the way were answered as soon as possible. I am fully equipped with portal login and service schedule.
Thank you Kevin.
2026年1月7日
自発的なレビュー
Restore Datashred からの回答
Hi Amelia,
Thank you so much for the 5-star review! 🌟
We are thrilled to hear that you had such a positive experience with our team. Providing "great service" is always our primary goal, but it’s especially rewarding to know that our staff were able to provide clear and helpful answers to all of your queries. We believe that transparency is key to a secure shredding process!
It’s also great to hear that you’re finding the customer portal useful. We designed the portal to give our clients easy, 24/7 access to their documentation and schedules, and we're glad it’s helping you manage your account effectively.
Thank you for choosing Restore Datashred. We look forward to working with you again soon!
Kind regards,
Restore Datashred
For over two decades
For over two decades, our small business thrived, but in that time, we amassed a large quantity of documents. We stored these papers in a secure facility that cost us approximately £100 monthly. Eventually, we decided it was time to assess what was truly important to keep and securely dispose of the rest.After considering several safe disposal options, Restore Datashred caught our attention. From my initial email, I received a swift and professional reply from Chloe Tellitt at Restore HQ. She provided all the necessary information, clearly laid out our choices, and offered a quote that was less than a month's storage fee.Chloe was outstanding throughout the process. She addressed every inquiry promptly and effectively, ensured the secure shredding bags arrived quickly, and smoothly coordinated the collection. Her assistance transformed a potentially challenging task into a straightforward and stress-free experience.I wholeheartedly recommend Restore Datashred for any confidential waste disposal requirements. Their service was dependable, efficient, and highly professional. My gratitude goes to Chloe for her exceptional guidance and support from beginning to end.
2025年12月30日
自発的なレビュー
Restore Datashred からの回答
Hi Debbie,
Thank you for the brilliant feedback! It’s honestly made our day to hear how we could help you clear out those two decades' worth of paperwork.
We're so glad we could help you save a bit of cash while getting that weight off your shoulders. We know how daunting a big clear-out can feel, so we're just happy it all went smoothly.
Thanks again for the recommendation—it means the world to a team like ours. If you ever need a hand with a clear-out again, you know where we are!
All the best,
Restore Datashred
Super simple and quick
Super simple and quick. Had a booking arranged for offsite collection and destruction of records with 2-3 efficient emails and a quick phone chat. Quote provided, details confirmed, job booked.
Duane, yet again was a fantastic help.
2025年12月18日
自発的なレビュー
Restore Datashred からの回答
Hi David,
Thank you so much for taking the time to share your experience! We are delighted to hear that the booking process for your off-site collection was so smooth and efficient.
We strive to make secure destruction as straightforward as possible, so it’s great to know that a few quick emails and a chat were all it took to get the job done.
We will be sure to pass your kind words on to Duane. He is a valued member of our team, and he’ll be thrilled to know he was such a fantastic help to you once again.
Many thanks,
Sian
I don't know what has happened Restore…
I don't know what has happened Restore Data but they have really gone downhill.
They didn't transfer us over from Shred on site and so we missed a shred and I had to chase. There didn't seem to be much urgency. Despite have a bi-weekly shred set up they just didn't show up.
We had to unfortunately leave them. Their only saving grace is Janice their administrator has been as helpful as she can be and clearly cares about her job.
2025年12月17日
自発的なレビュー
Restore Datashred からの回答
Hi Zaynah,
Thank you for bringing your recent experience to our attention via your 2-star review. We sincerely appreciate you taking the time to provide this critical feedback, as it allows us to address service deficiencies immediately.
We are genuinely sorry to hear that the transfer after the acquisition didn't go smoothly, leading to missed collections. That is absolutely not the secure, reliable service you should be getting.
We suspect that some operational data might have been lost when transferring your details from your previous provider to our system. We apologise for that glitch in the process and our absolute priority is making sure your collections are safe, secure, and always happen on time.
We want to ensure we do everything properly. We can certainly take the steps needed to manually set up your account and guarantee regular service going forward.
If you’d like to chat further about what happened and see what we can do to rectify this, please don’t hesitate to email me directly: sian.peat@restore.co.uk.
Kind Regards,
Sian Peat
Marketing Communications Executive
Restore Datashred
Over the last few years i had decided…that i need to resolve a long running issue involving sensitive documents.
Over the last few years i had decided that the sensitive company documents that I hold needed to be destroyed. Somehow I managed to get a phone number and contacted Restore. My first interaction this week was with Chloe Tellitt and within a few days and by weeks end the professional, courtesy and professionalism offered by this company provided a complete resolution for my troubles, the driver who attended with a bespoke vehicle was fantastic polite and well presented with Chloe offering support all the way though this endeavour . Fantastic
2025年12月12日
自発的なレビュー
Restore Datashred からの回答
Hi Roger,
Thank you for taking the time to leave a review.
It's wonderful, to hear that our team was professional and polite.
We are very proud to hear the lovely comments, and that we were able to provide you with a great service.
Many thanks,
Restore Datashred
a very efficient, helpful service
I received a very efficient service to confidentially recycle a number of PCs. The service was very helpful and the cost very reasonable.
2025年9月30日
自発的なレビュー
Restore Datashred からの回答
Hi Ron,
Thank you for providing your feedback regarding the confidential recycling of your PCs. We are very pleased to hear that you found the service to be very helpful.
We take immense pride in ensuring that the disposition of IT assets, including hard drive data destruction and subsequent recycling, is handled with the highest degree of security and compliance.
We look forward to assisting you with any future IT asset disposition needs.
Kind Regards,
Restore Datashred
Outstanding service and VERY highly…
Outstanding service and VERY highly recommended. Great reliable service and very reasonably priced. Will certainly be using Restore Datashred in future.
10/10
Thank you!!
2024年12月16日
自発的なレビュー
Restore Datashred からの回答
Hi DM,
Thank you so much for your outstanding feedback! We are absolutely thrilled to hear that you found our service to be "Outstanding".
That is exactly what we strive for every day.
We deeply appreciate your business and look forward to continuing to serve your data destruction needs well into the future.
Thank you again for your wonderful review!
Many thanks,
Sian
can not fault this company .
can not fault this company .
we have used them the past few years and between the lady who helps to arange the pick up and the man that comes out to collect , we are very happy with the service provided .
everything is done so professionally but friendly at the same time .
we will continue to use this company .
2025年12月4日
自発的なレビュー
Restore Datashred からの回答
Hi customer,
Thank you so much for taking the time to share this truly wonderful feedback! We are absolutely thrilled to hear that you "can not fault this company".
Your comments are especially valuable because they highlight the personalised experience we strive to deliver. We will be sure to pass on your high praise directly to the team and our SCO in your area.
Thank you again for your loyalty over the past few years.
Many thanks,
Sian
Overall great service
Overall great service, would have given 5 stars, however we didn't receive a collection one week & couldn't arrange an interim pick up.
2025年12月1日
自発的なレビュー
Restore Datashred からの回答
Hi Fay,
Thank you for taking the time to provide your wonderful feedback—we are genuinely pleased to hear you rate our overall service so highly.
However, we also noted your comment regarding the missed collection and the difficulty you experienced arranging an interim pick-up. Please accept our sincere apologies for this service lapse. It is crucial that our collections are reliable, and we take full responsibility for falling short of that expectation.
We would like to restore your service to 5-star reliability:
1. We have identified the issue and implemented internal corrective training to prevent the scheduling error from recurring.
2. If you would like to arrange an additional collection still please feel free to reach out to me, and I will ensure this is actioned.
sian.peat@restore.co.uk
Many thanks,
Sian
Chloe Tillet was extremely helpful and…
Chloe Tillet was extremely helpful and answered all our questions promptly, Great service
2025年11月19日
自発的なレビュー
Restore Datashred からの回答
Hi Catherine,
Thank you very much for taking the time to leave feedback!
It's so nice to hear the great review about our sales people, and we are more than happy to be of assistance.
Many thanks,
Restore Datashred
Why Restore Datashred Was the Perfect Choice for Our Business
We have operated our small business successfully for more than twenty years, during which time we accumulated a significant amount of paperwork. Much of this was stored in a secure unit costing us around £100 per month, and we eventually decided it was time to review what truly needed to be kept and ensure everything else was disposed of safely and responsibly.
After exploring various secure disposal options, Restore Datashred clearly stood out. From my first email enquiry, I received a prompt and professional response from Chloe Tellitt at Restore HQ. She provided all the information we needed, explained the available options clearly, and offered a very fair and competitive quote. (less than a months unit cost)
Throughout the entire process, Chloe has been exceptional. She answered every question quickly and efficiently, ensured the secure shredding bags were delivered promptly, and arranged the collection with ease. Her support made what could have been a difficult task smooth and stress-free.
I have absolutely no hesitation in recommending Restore Datashred for any confidential waste disposal needs. Their service has been reliable, efficient, and thoroughly professional. My sincere thanks to Chloe for her outstanding help and support from start to finish.
2025年11月19日
自発的なレビュー
Restore Datashred からの回答
Hi Jim,
Thank you very much for taking the time to provide feedback about your experience.
It's great to hear that our team were able to assist you throughout the service and that we were able to provide you with a reliable, efficient and professional experience.
Many thanks,
Restore Datashred
Datashred
Have dealt with Chloe on several occasions to provide us with paper confidential waste. She provides an efficient and easy service throughout. Thanks Chloe!
2025年11月19日
自発的なレビュー
Restore Datashred からの回答
Hi Abbie,
Thank you for your kind words about the team. It is lovely to hear that the service you received was exemplary.
Many thanks,
Restore Datashred
Quality Of Service- Datashred
Restore PLC has been a supplier to CIC Bank, London branch for a couple of years now. We recently started using a sub-service under Restore PLC, Restore Datashred, and so far, the service provided from start to finish has been exemplary. Thanks to the professional, friendly and helpful quality of service delivered by the team, and in particular, Chloe Tellitt, the sales executive who takes pride in her work , promptness and quality of service delivered so far, which is very key to us as a financial institution.
2025年11月12日
自発的なレビュー
Restore Datashred からの回答
Hi Ade,
Thank you very much for taking the time to leave feedback! It's great to hear that you found the service exemplary. It's also really lovely to hear the feedback about Chloe. We will make sure they hear the kind words.
Many thanks,
Restore Datashred
Excellent service
Excellent service - from placing the one-off confidential shredding service order with Stacey Nicol, to the collection by their driver (whose name I sadly did not get). He phoned ahead, as requested, to advise when he was on his way - he was prompt, polite and really helpful. Sacks of papers were collected yesterday and I've received the certificate of destruction today. And at a very competitive price too. I would not hesitate to recommend Restore Datashred, and will use them again, if ever needed.
2025年10月28日
自発的なレビュー
Restore Datashred からの回答
Hi Wendy,
Thank you for taking the time to provide such lovely feedback about your experience.
It's great to hear that our team were helpful throughout the service and that we were able to provide you with a great collection.
Many thanks,
Restore Datashred
We dealt with a lovely lady called…
We dealt with a lovely lady called Chloe Tillet to shred and dispose of many years of paperwork that had been stored in the loft. She was very helpful in explaining how the company carried out the disposal, when and what time the lorry would arrive and was generally helpful and respectful. The driver was also very polite and helpful. Highly recommended
2025年10月17日
自発的なレビュー
Restore Datashred からの回答
Hi Ian,
Thank you very much for taking the time to leave feedback!
It's so nice to hear the great review about the team, and we are more than happy to be of assistance.
Many thanks,
Restore Datashred
No response from customer services
Currently trying to get a response from customer services - 20 minutes and counting.
No response to emails sent from the customer portal!
There is a visit booked for today - marked ad-hoc!
Stayed in all day waiting for someone to visit.
Extremely frustrated and disappointed.
2025年10月16日
自発的なレビュー
Restore Datashred からの回答
Dear Paulette,
Thank you for bringing this issue to our attention. We sincerely regret that we were unable to attend your scheduled collection time. We aim for punctuality across all our services, and we understand that our usual communication regarding unforeseen circumstances seems to have failed in this instance.
We are treating this as a priority to ensure a swift resolution.
To enable us to track the specific service request and action an immediate reschedule, please could you send me an email with your full address and postcode?
Once this detail is received, we will confirm a resolution and new collection time promptly.
sian.peat@restore.co.uk
Kind regards,
Sian Peat
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