As previous review. Absolute scammers.Get your card details then charged me 61 euros for nothing.. Had to cancel my card despite trying to contact them and was fobbed off with Ai chat bull&@:/ Do not... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was charged 69 USD and later on more for nothing that I approved! I tried to contact them and they just replied that oh sorry we will refund you, it was a mistake or sort of. It’s absolute scam. Now... もっと見る
企業が回答しました
La verdad es que me quedé sin palabras. Elegí este restaurante para comer y, sinceramente, no podía haber elegido mejor. Ya desde la entrada te transporta a otro mundo. Solo al cruzar esa... もっと見る
企業が回答しました
Having an American cc is more difficult but with the chat I could finally inform them about paying cash and the assistant booked a cab... we are awaiting
企業が回答しました
3.1
まあまあ
23件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 90％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Scammers!
I was charged 69 USD and later on more for nothing that I approved! I tried to contact them and they just replied that oh sorry we will refund you, it was a mistake or sort of. It’s absolute scam. Now I need to cancel my card because this fraudulent company!!!! And I just toed to book a restaurant!!!!
2026年9月23日
自発的なレビュー
Rezaflash からの回答
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
We are genuinely sorry to hear about your experience. We understand how frustrating and worrying it must have been to see a charge of US$69 followed by additional transactions when you believed you were simply trying to book a restaurant.
We are particularly sorry that the situation led you to consider cancelling your card. No customer should be left feeling uncertain about the origin of a charge or about what will happen next.
You mention that our support team acknowledged the situation and informed you that a refund would be issued. If a refund has already been confirmed, we hope this will help resolve the matter. If you have noticed additional charges that have not yet been addressed, we would encourage you to contact us again so that the account and the transactions can be reviewed together.
Rezaflash is a concierge service that assists with requests such as restaurant reservations. The registration process includes information regarding the applicable service and subscription conditions. However, we understand from your feedback that you did not expect a subscription when you were trying to make a restaurant request, and we take this concern about the clarity of the customer journey seriously.
Please contact our customer service at **[contact@rezaflash.com](mailto:contact@rezaflash.com)**, using the email address associated with your account, so that the remaining transactions can be checked and the status of any refund can be confirmed.
We sincerely regret the frustration and concern this experience has caused.
Kind regards,
Frederique from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Scammers
As previous review. Absolute scammers.Get your card details then charged me 61 euros for nothing.. Had to cancel my card despite trying to contact them and was fobbed off with Ai chat bull&@:/ Do not go near anything that starts with Reza.. All I wanted was a taxi!
2026年9月16日
自発的なレビュー
Rezaflash からの回答
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
We are genuinely sorry to hear about your experience.
We are particularly sorry that your attempt to get help through the chat did not give you the answers or reassurance you were looking for.
Rezaflash is a concierge service that can assist with requests such as taxis, restaurant reservations and other services. A request for a taxi does not guarantee that a vehicle will ultimately be available. The registration process also includes the applicable service and subscription information.
That said, your comments about the clarity of the process and the support experience are important to us. We would like to make sure that the charge you mention is properly reviewed rather than leaving your concern unresolved.
Please contact our customer service at contact@rezaflash.com, using the email address associated with your account, and mention the €61 charge. Our team can review the account and transaction history and provide you with the relevant information.
We sincerely regret the frustration and inconvenience this situation has caused.
Kind regards,
Benoit from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
This is a scam, simple as that.
This is a scam. Plain and simple. If the same happens to you I would cancel your credit card and raise a dispute. Never signed up for it and charged US$69.99. Scumbags.
2026年9月22日
自発的なレビュー
Rezaflash からの回答
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
We are genuinely sorry to read your review and understand why seeing an unexpected charge of US$69.99 on your account would be upsetting, particularly if you were not aware that a subscription had been activated.
We also understand that, from your perspective, the situation can be especially frustrating when you believed you were simply using a service for a specific request and did not expect any further payment afterwards. We regret that your experience has left you with such a negative impression of Rezaflash.
Rezaflash provides concierge assistance for requests such as restaurant reservations and other services. The registration process includes the applicable subscription information and its associated conditions. However, we understand that having access to this information during registration does not necessarily prevent a customer from later feeling that the nature of the service was not sufficiently clear to them.
Rather than asking you to go through a generic process, we would prefer to look at the specific circumstances of your account. If you contact us at **[contact@rezaflash.com](mailto:contact@rezaflash.com)** with the email address used during registration, our customer service team can review the account, the transaction concerned and the history associated with your request.
We are sorry that your experience has led you to feel that you were charged for something you did not knowingly request. Your feedback is important, particularly regarding the clarity of the customer journey and the way the service is understood at the time of registration.
Kind regards,
The Rezaflash Team
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
La verdad es que me quedé sin palabras
La verdad es que me quedé sin palabras. Elegí este restaurante para comer y, sinceramente, no podía haber elegido mejor.
Ya desde la entrada te transporta a otro mundo. Solo al cruzar esa puerta, con esa impresionante bola, empiezas a sentir que estás entrando en un lugar diferente. Es difícil explicarlo con palabras; hay que verlo, vivirlo y sentirlo.
La plaza es sencillamente espectacular, impecable y cuidada hasta el último detalle. Todo el ambiente consigue trasladarte por completo a otra ciudad y hace que la experiencia empiece mucho antes de sentarte a la mesa.
Y qué decir del servicio… de diez, no; de cien. Atentos, amables, profesionales y pendientes de todo en cada momento. Un trato cercano y exquisito que hace que te sientas realmente bien atendido. Quiero hacer una mención especial al camarero que estuvo atendiéndonos, un chico con barba, y también a la camarera que nos atendió. A los dos, muchísimas gracias por el trato y la profesionalidad.
Y después llega la comida… espectacular. Cada plato, cada detalle y cada sabor hacen que la experiencia sea todavía mejor. Mi más sincera enhorabuena al chef y a todo su equipo de cocina, porque detrás de cada plato se nota el trabajo, la dedicación y el cariño.
Sin duda, un lugar para recomendar y, sobre todo, para volver.
Enhorabuena a todo el equipo. Servicio, limpieza, ambiente y gastronomía: de diez… de cien.
2026年9月12日
自発的なレビュー
Rezaflash からの回答
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hola,
Muchísimas gracias por compartir una reseña tan detallada y entusiasta. Nos alegra enormemente saber que la experiencia fue tan especial para usted, desde el ambiente y la decoración hasta el servicio y la gastronomía.
Nos encanta saber que nuestro equipo consiguió hacerle sentir bien atendido y que desea destacar especialmente la amabilidad y profesionalidad de los camareros que les atendieron. Transmitiremos con mucho gusto sus palabras a todo el equipo.
También agradecemos enormemente sus felicitaciones al chef y al equipo de cocina. Saber que cada detalle y cada sabor contribuyeron a una experiencia memorable es, sin duda, una gran motivación para todos nosotros.
Gracias por confiar en RezaFlash y por recomendarnos. Será un placer volver a recibirle y ayudarle a disfrutar de nuevas experiencias.
Un saludo,
Nora de RezaFlash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
I was charged 69.99 without my…
I was charged 69.99 without my knowledge. I tried to book a table on this site, and the reservation never got completed, yet they charged me 69.99 for it? A subscription that I never signed up for.
2026年8月31日
自発的なレビュー
Rezaflash からの回答
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
We are truly sorry to hear that you had a negative experience. We take accusations of this nature very seriously and would like to clarify the situation.
Rezaflash is a concierge service that provides you with a personal assistant—available 7 days a week—to help with all your bookings, including restaurant reservations. This information is clearly stated on our website: bookings are subject to confirmation by the restaurant. We never claim to be the restaurant itself; our goal is simply to make your life easier by offering a personalized service.
Our service begins with a 3-day trial period for €0.01, followed by a monthly subscription that can be cancelled at any time.
Subscription details are clearly and explicitly stated on our website in multiple places, and a checkbox is required to confirm your consent. Furthermore, to avoid any confusion, we send SMS messages and emails immediately after sign-up to outline the terms and explain the service.
Please contact us regarding any issues with your subscription or cancellation. We are happy to resolve any confusion without hesitation.
Your satisfaction is our priority, and we hope to regain your trust.
Best regards,
Nora from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Rezaflash からの回答
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
Thank you very much for your kind comment! We are delighted to know that you were fully satisfied with our service. Your satisfaction is essential to us, and we are happy to have met your expectations.
We hope to see you again very soon for future bookings!
Sophie from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Unauthorized recurring charges - not good.
Was signed up for a recurring $69.99 subscription that I never agreed to, apparently when I unsuccessfully tried to order a taxi one time. They also added small charges to things like Uber Eats orders. Have filed an appropriate dispute with my credit card company.
UPDATE 9/1/26: after a closer review of my statement with the credit card company it now appears that Rezaflash charges 10 cents weekly on top of the "subscription" they sign you up for, whether or not they actually provide any services.
We are planning to contact them at their email address provided below and will supplement this message regarding their response. We have received a few recommendations to alert the consumer protection division of the state attorney general's office for both our home state and the state of Wyoming so we will explore that too.
UPDATE 9/4/2026 - Rezaflash agreed to reverse one, but not both, of the charges. They also said that the .10 charges appearing weekly are for a travel "magazine" that I do not find ever having been sent.
Will be contacting the attorney general's office. It appears they do business under the name Novalane Operations LLC and are registered in Wyoming. Their registered agent for service of process appears to be:
Company Sage Agents LLC
1095 Sugarview Dr Ste 100
Sheridan, WY 82801 USA
I would encourage anyone who has had an issue with them to also contact the consumer protection agency in your state, and let the state of Wyoming know as well.
2026年7月28日
自発的なレビュー
Rezaflash からの回答
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
We’re sorry to hear about your experience and understand your concerns regarding the charges you noticed after attempting to request a taxi.
Rezaflash is a concierge service designed to assist customers with requests and reservations, including taxis, restaurants, hotels and travel. The subscription terms, pricing, renewal and cancellation conditions are presented during the registration process and require confirmation before the subscription is activated.
Regarding the additional small charges you mention on Uber Eats orders, we would like to clarify that Rezaflash does not charge customers for purchases made through Uber Eats or other third-party merchants. If these transactions appear separately on your card statement, we recommend checking the exact merchant name and contacting your bank or the relevant merchant to determine their origin.
If you believe that the $69.99 charge was made by Rezaflash and would like us to review your account, please contact our customer service team at contact@rezaflash.com with the email address used during registration. We can review the account and clarify any charges associated with our service.
We regret the frustration caused and take your feedback seriously.
Kind regards,
Mia from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Great job
Thank you for answering my petition so quickly, you solve my problem in a very satisfactory manner. Great job !
2026年8月31日
自発的なレビュー
Rezaflash からの回答
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
Thank you so much for your kind words! We are delighted to hear that our service met your expectations. Your satisfaction is our priority, and we are thrilled to have provided you with a positive experience.
We look forward to welcoming you back for future bookings!
Frédéric de Rezafash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
This is a fraudulent business and a…
This is a fraudulent business and a scam. I never ended up securing a reservation through their service and they have now randomly charged my visa card $69.99 ($90 in my local currency) weeks later. There is no way to get in contact with anyone to even resolve the issue. I figured out by going on their site they were charging me the highest subcription price which I would have never agreed too (convenient for them). When I e-mailed them about the subscription (because you can't get in contact through their chat or phone) they are now saying that they are reversing the charge which I have yet to see. I also have no account with them to even manage my subscription.
Update: they reply the same thing to everyone upon further investigation! They also will continue to charge your card monthly unless you cancel it!
Don’t fall for the trap!!
2026年8月26日
自発的なレビュー
Rezaflash からの回答
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
We are sorry to hear about your experience and understand your concern regarding the $69.99 charge and the difficulty you experienced when trying to contact us.
RezaFlash is a 24/7 concierge service designed to assist members with different reservations and everyday requests, including restaurants, taxis, hotels, travel and entertainment. Please note that our service does not guarantee that every reservation request can be fulfilled, as availability ultimately depends on the establishment.
Regarding the charge you mention, we understand that our customer service team has already informed you that the amount is being reversed. Your refund request is currently being processed, and we kindly ask for some patience while the transaction is completed. Depending on your bank or card provider, it may take some time for the amount to appear on your account.
To help our team locate your subscription and process your request correctly, please contact us using the email address associated with your RezaFlash subscription. Even if you do not have access to an account yourself, this information allows our team to identify the relevant subscription and review the payment.
We regret the inconvenience and frustration caused and hope the reversal will be reflected on your account shortly.
Kind regards,
Nora from RezaFlash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Restaurant booking caused bogus recurring subscription
Restaurant booking resulted in two unwanted subscriptions and $212.98 in charges
While booking a restaurant in Italy, we provided a credit card. That transaction resulted in a $0.01 charge, followed three days later by $69.99, additional monthly $69.99 charges, and weekly $0.25 charges.
We did not knowingly purchase either a $69.99/month “Concierge” subscription or a separate recurring “Magazine” subscription.
Support initially claimed it could not locate the account despite having the cardholder, exact dates, amounts and card’s last four digits. After I supplied my partner’s email and phone number, Rezaflash admitted that both subscriptions existed: Concierge was cancelled July 31 and Magazine was cancelled August 25. Total charged: $212.98. They confirmed cancellation but have so far avoided the refund request.
Novalane Operations LLC operates both Rezaflash and restaurant-booking site Eloresto. In my experience, what appeared to be a restaurant-booking transaction became a deceptive negative-option subscription funnel. Check every checkout screen carefully and monitor your card statement.
[Added after Rezaflash reply]
They are lying, there is no "further review" they are just refusing to refund my money.
This is a scam operation. Every 5 star review is paid, every 1 star review is the same - someone was trying to get a taxi or similar and were unknowingly signed up for a $70/mo concierge service and "magazine". Absolutely no one would pay $70/mo to call taxis and book restaurants in the age of Uber and Rezy, let alone some AI slop webzine.
If, like me, you were scammed by these guys, you can fight back: file complaints with the BBB, the FTC and the Wyoming attorney general. AI can walk you through it: just tell the AI what happened and it can write the perfect note for each agency, link you directly to the forms, etc. Takes like 20 minutes. Pay it forward so the next guy isn't scammed.
2026年5月27日
自発的なレビュー
Rezaflash からの回答
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
We’re sorry to hear about your experience and understand your concerns regarding the charges and subscriptions you described.
We would like to clarify that Rezaflash is a concierge service designed to assist customers with requests and reservations. The terms of the concierge subscription, including the applicable trial period, pricing, renewal and cancellation conditions, are presented during the registration process.
Regarding the separate weekly $0.25 “Magazine” charges, as confirmed in your exchanges with our support team, the subscriptions have now been cancelled. Therefore, no further charges should be made for the cancelled services.
Regarding your refund request, if it has not yet been processed, your case may still require further review in accordance with the applicable terms and conditions. We understand that this is disappointing and encourage you to continue the conversation with our customer service team, who can review the status of your request and provide the appropriate information.
We regret that the registration process and subsequent charges were not sufficiently clear from your perspective. We also regret the difficulty you experienced when initially attempting to locate the relevant account, and we take this feedback seriously.
Kind regards,
Nora from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Scam I tried to book a taxi
Scam I tried to book a taxi. The reservation got cancelled and they still charged me 70.00 dollars for a subscription. Do not use them they are horrible.
2026年7月22日
自発的なレビュー
Rezaflash からの回答
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
We are truly sorry you had a negative experience. We take this type of complaint very seriously and would like to clarify the situation.
Rezaflash is a concierge service that provides you with a personal assistant, available 7 days a week, to help you with all your reservations, including restaurants. This information is clearly stated on our website: reservations are subject to confirmation from the restaurant. We do not claim to be the restaurant itself, and our goal is to simplify your life by offering a personalized service.
Our service begins with a 3-day trial period for €0.01, followed by a monthly subscription that can be canceled at any time!
The subscription details are clearly stated on our website several times, including a checkbox to confirm your consent. Furthermore, to avoid any confusion, we send SMS messages and emails upon registration to remind you of our terms and conditions and explain the service.
For any issues with your subscription or cancellation, please contact us. We are here to resolve any confusion without hesitation.
Your satisfaction is our priority, and we hope to regain your trust.
Sincerely,
Benoit from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Fast efficient help for my issue
2026年8月18日
自発的なレビュー
Rezaflash からの回答
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
Thank you so much for your kind review! We're delighted to know that you were completely satisfied with our service. Your satisfaction is essential to us, and we're happy to have met your expectations.
We hope to see you again very soon for future bookings!
Sophie from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Scam
Scam, then charge money on your card, they cannot even tell what for.
You are not aware you are subcribed. You realize by watching your credit card statement.
When you go to the website to cancel your account, it turns out you have no account and the only way seems to be to discuss with a chatbot.
Apparently, I was subscribed to some sort of magazine. The chatbot could not even give the name the magazine.
You cannot access the receipts, invoices, or anything.
2026年6月30日
自発的なレビュー
Rezaflash からの回答
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
We are truly sorry you had a negative experience. We take this type of complaint very seriously and would like to clarify the situation.
Rezaflash is a concierge service that provides you with a personal assistant, available 7 days a week, to help you with all your reservations, including restaurants. This information is clearly stated on our website: reservations are subject to confirmation from the restaurant. We do not claim to be the restaurant itself, and our goal is to simplify your life by offering a personalized service.
Our service begins with a 3-day trial period for €0.01, followed by a monthly subscription that can be canceled at any time!
The subscription details are clearly stated on our website several times, including a checkbox to confirm your consent. Furthermore, to avoid any confusion, we send SMS messages and emails upon registration to remind you of our terms and conditions and explain the service.
However, don't worry, your subscription can be canceled at any time. To access your account and unsubscribe, please contact us by email.
Your satisfaction is our priority, and we hope to regain your trust.
Sincerely,
Benoit from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Rezaflash からの回答
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
Thank you so much for your kind words! We are delighted to hear that our service met your expectations. Your satisfaction is our priority, and we are thrilled to have provided you with a positive experience.
We look forward to welcoming you back for future bookings!
Frédéric from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Complete scam!!!!!!!!!!!
Complete scam!!!!!!!!!!!! DO NOT use! Used to book a taxi. Within 10 seconds I got a message no taxi was found. And then they charged me $70. Scam!!!!!
2026年8月12日
自発的なレビュー
Rezaflash からの回答
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
We are sincerely sorry to hear that we were unable to fulfill your taxi request. We understand how frustrating this must have been.
At Rezaflash, we strive to find the best solutions for our customers, but it's important to note that, as stated on our website, our service consists of searching for an available taxi for you. Unfortunately, we cannot guarantee that a taxi will always be available at the time of your request, depending on the time and location.
In cases where no taxi is available, one of our concierges will contact you as soon as possible to offer an alternative. We sincerely regret that this wasn't possible this time, and we want to assure you that we take your feedback very seriously to improve our service.
However, don't worry, your subscription can be canceled at any time. To access your account and unsubscribe, please contact us by email.
Your satisfaction is our top priority, and we hope you will give us the opportunity to provide you with an even better experience in the future.
Sincerely,
Marie from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
They are very accurate about what they…
They are very accurate about what they need to make a smooth transition
2026年8月11日
自発的なレビュー
Rezaflash からの回答
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
Thank you so much for your positive feedback! It is a real pleasure to know that our service fully met your expectations. Your satisfaction is at the heart of our mission, and we are delighted to have delivered a great experience.
We look forward to assisting you again with your future bookings!
Sophie from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Muy rápida respuesta aunque no he…
Muy rápida respuesta aunque no he conseguido la reserva y ya me cobraron de la tarjeta
2026年8月11日
自発的なレビュー
Rezaflash からの回答
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hola:
¡Muchas gracias por sus comentarios positivos! Es un verdadero placer saber que nuestro servicio cumplió plenamente con sus expectativas. Su satisfacción es el eje de nuestra misión y nos alegra haberle brindado una experiencia excelente.
¡Esperamos poder atenderle de nuevo en sus futuras reservas!
Sophie, de Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Rezaflash からの回答
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
Thank you so much for your kind words! We are delighted to hear that our service met your expectations. Your satisfaction is our priority, and we are thrilled to have provided you with a positive experience.
We look forward to welcoming you back for future bookings!
Marie from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Having an American cc is more difficult…
Having an American cc is more difficult but with the chat I could finally inform them about paying cash and the assistant booked a cab... we are awaiting
2026年8月9日
自発的なレビュー
Rezaflash からの回答
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
Thank you so much for your positive feedback! It's a real pleasure to know that our service fully met your expectations. Your satisfaction is at the heart of our mission, and we're delighted to have lived up to them.
We look forward to assisting you again with your future bookings!
Noémie from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
We were seated immediately
We were seated immediately. Our waitress Nan and hostess Rina were so kind and helpful! Pizza was delicious! Best pizza in Taormina!
2026年8月8日
自発的なレビュー
Rezaflash からの回答
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
Many thanks for your kind words! We are delighted to learn that you were fully satisfied with our service. Your satisfaction is important to us, and we are happy to have met your expectations.
We will send your feedback to our concierge who will be extremely happy!
We hope to have the pleasure of serving you again very soon!
Nicole from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
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