Richmond Motor Group - Guildford Hyundai レビュー 

710
TrustScore 5段階評価の5

4.8

Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Chris really looks after you in the parts / service department and Hyundai warranty is as good as its word. He's always available to talk to and calls back when he says he will which really makes all... もっと見る

企業が回答しました

5つ星のうち5の評価

Brought my Kona for its scheduled annual service this morning at 8am. Though I was supposed to use the auto locker to drop my keys, there was no need as Chris Ledesma, one of the service advisors, was... もっと見る

5つ星のうち5の評価

​I Just Wanted to Share Some Well-Deserved Praise for Nic Martin at Hyundai Guilford. He Helped Me find the Perfect Car & Kept Me Informed at Every Stage of the Purchase. His Helpfulness & Great Com... もっと見る

企業が回答しました

5つ星のうち5の評価

The dealership is lovely,very well presented, clean and a friendly team.We have been going there for many years and always a pleasant experience. We have just dealt with Elliott Falkner there helpin... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 車検場
  3. ハイヤー サービス
  4. ヒュンダイ ディーラー
  5. シュコダ ディーラー
  6. 中古車ディーラー

当該企業による記述

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


連絡先

  • Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, 英国

  • 01483 317 317

4.8

優良

TrustScore 5段階評価の5

710件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(710)

過去12か月のレビュー数: 1,622

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Customer focused, friendly and efficient service.

Brought my Kona for its scheduled annual service this morning at 8am. Though I was supposed to use the auto locker to drop my keys, there was no need as Chris Ledesma, one of the service advisors, was there to greet me and immediately processed my booking. He went through it and asked if there are issues I am aware of that I wanted the shop to look at. Though I was booked for the whole day, he gave me a specific time frame of when I can come back to pick up my car. He updated me regularly and phoned me as soon as the car was ready. Didn’t have to wait long as well to pick up my car. That’s what you call a customer focused, friendly and efficient service. Thanks Chris for looking after me today. Your friendly and efficient service is much appreciated.

2026年8月11日
自発的なレビュー
5つ星のうち5の評価

Many thanks to Elliot Falkner for his…

Many thanks to Elliot Falkner for his help and professionalism when buying our new car.
Great service from start to finish-thankyou

2026年8月3日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We're so glad to hear that you received great service from start to finish and that our team member's help and professionalism made your car buying experience a positive one.

5つ星のうち5の評価

Warranty fix - great experience

Chris really looks after you in the parts / service department and Hyundai warranty is as good as its word. He's always available to talk to and calls back when he says he will which really makes all the difference. Ive got a lot of confidence in their Guildford branch as it was a good experience buying it too.

2026年8月6日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We appreciate your wonderful feedback and 5-star rating! We're so glad to hear that our team member in the parts/service department provided such excellent service and that you had a good experience buying your car at our branch.

5つ星のうち5の評価

Nic was superb

Nic was superb, best ever experience when purchasing a vehicle. Everybody in the dealership was friendly and helpful, and made the whole experience very easy. Would definitely be to anyone.

2026年7月30日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We appreciate your fantastic review and five-star rating! We are so glad that you had the best ever experience purchasing a vehicle and that our team was friendly and helpful.

5つ星のうち5の評価

My Car

​I Just Wanted to Share Some Well-Deserved Praise for Nic Martin at Hyundai Guilford. He Helped Me find the Perfect Car & Kept Me Informed at Every Stage of the Purchase. His Helpfulness & Great Communication Made the Whole Experience Fantastic. I Really Couldn't Have Asked for Better Service!

2026年7月21日
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We're so pleased to hear about your fantastic experience! It's wonderful that our team member helped you find the perfect car and kept you informed throughout the process. We're glad their helpfulness and great communication made your experience so positive.

5つ星のうち5の評価

A no pressure car buying experience.

A no pressure car buying experience.
Staff were very friendly and attentive. Found the car, all done within a few days. Looking forward to hassle free motoring.

2026年7月24日
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We're so glad to hear you had a no-pressure car buying experience and found our staff friendly and attentive! We hope you enjoy your hassle-free motoring.

5つ星のうち5の評価

Customer service was exemplary.

Customer service was exemplary.
From Receptionist to introduction to Sales Executive, namely Samuel Riggs.
Samuel provided us with clear helpful information and found us the car that matched our requirements very quickly.
Abaaz Alam also provided helpful information.
A pleasant experience.

2026年7月24日
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We appreciate your wonderful feedback and 5-star rating! We're delighted to hear that our customer service was exemplary and that our team provided clear, helpful information, making your experience pleasant.

5つ星のうち5の評価

Very professional and friendly…

Very professional and friendly service.. Elliot showed me and explained about the car I was looking.. very helpful gentleman..

2026年7月10日
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We appreciate your wonderful review! We're so glad to hear that you received professional and friendly service and found our team member to be very helpful and informative about the car you were interested in.

5つ星のうち5の評価

Professional, impartial and objective advice from Elliott

Worked with Elliott at Hyundai to buy my latest car . Elliott was great at listening to my needs and what I wanted from my next car. No pressure just respectful understanding and then provided various car options. He also worked with the wider Hyundai team to provide a viable package. Elliott is professional, respectful, and provided impartial, objective advice throughout the process. Would highly recommend seeking out Elliott if you want a car.

2026年7月4日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We're so pleased to hear about your excellent experience with us! It's wonderful that our team member listened to your needs and provided various options without pressure. We're glad you found their advice professional, respectful, and objective throughout the process.

5つ星のうち5の評価

Chris in the service department at Guildford is brilliant

Chris in the service department at Guildford is brilliant, helped us out of a spot not just once but twice, fabulous customer service, best service advisor ever!

2026年7月6日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We appreciate your wonderful review and five-star rating! We're so glad to hear that our service department provided such fabulous customer service and helped you out of a spot.

5つ星のうち5の評価

Nic M

Nic - Helpful from the very start. Answered all of our questions, however trivial. Flexible on arranging everything for us. Patient in explaining all of the new features. Thanks for making the whole process run smoothly.

2026年7月7日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We're happy to hear that our team was helpful from the start and patiently answered all your questions. We're glad we could make the process run smoothly for you.

5つ星のうち5の評価

We would like to compliment the Sales…

We would like to compliment the Sales Team for their professional and personable approach. Everything was straightforward without the usual inauthentic experience we normally experience with salespeople generally. We did not experience the usual rigmarole around agreeing on a fair price. We were reassured and a follow up call was made to ensure we were happy with the car. Our experience was so positive, we are in the process of buying another car from the Guildford Hyundai team.

2026年7月2日
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We are absolutely delighted to hear about your exceptional experience with us! It's wonderful to know that our team's professional and personable approach made your car-buying journey straightforward and reassuring. We are thrilled that you're so happy, and we look forward to assisting you with your second purchase.

5つ星のうち5の評価

Great service

Very smooth and easy purchase of our Tucson, at a great price. Elliot was extremely knowledgeable and helpful in turning the purchase around quickly and efficiently. Would definitely recommend

2026年6月27日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We appreciate your positive feedback! We're happy to hear that your Tucson purchase was smooth and easy. It's great to know our team was knowledgeable and helpful, making the process quick and efficient. Thank you for recommending us!

5つ星のうち5の評価

The dealership is lovely,very well…

The dealership is lovely,very well presented, clean and a friendly team.We have been going there for many years and always a pleasant experience.
We have just dealt with Elliott Falkner there helping us purchase our Hyundai i20.He is very pleasant to deal with ,friendly professional, gave us good advice ,helpful and showed us the new extras of the i20.He kept us informed of it's delivery time and sent the relevant paperwork by email.Thank you Elliott.We enjoy our new i20.

2026年6月29日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We're so pleased to hear you had another pleasant experience with us and that our team is friendly and professional! It's wonderful that our team member provided excellent service, good advice, and kept you informed about your new i20's delivery. We're delighted you're enjoying your new car!

5つ星のうち5の評価

A big thank you to Elliot at Slyfield…

A big thank you to Elliot at Slyfield branch Guildford for making the purchase of our Hyundai Kona quick and easy, a credit to his company with excellent personable skills.

2026年6月26日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We appreciate your positive feedback! We're happy to hear our team made your Hyundai Kona purchase quick and easy. Thank you for your kind words.

5つ星のうち5の評価

Nic was great

Nic was great. Very smooth process.

2026年6月26日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We appreciate your kind words. We are so glad the process was smooth.

5つ星のうち5の評価

Warranty claim dealt with exceptionally

I am a happy customer as I had a warranty issue and the warranty was about to run out but Chris in the Guildford service dept managed to fit us in before the end date (which took some doing as they are very busy ) but they did the job assessed the warranty and then fitted the new EPB switch with no hassle at all very good service 👍

2026年6月24日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We are so glad we could assist with your warranty issue before the deadline. It's wonderful to hear our team provided such good service and resolved everything smoothly. Thank you for your kind words!

5つ星のうち5の評価

Our experience was very positive

Our experience was very positive. We were politely approached to see if we needed help when we found a car we liked. There was no pushy sales pitch, just positive advice which we appreciated. We went off to look at other makes of car but came back for a test drive. We were treated respectfully and we were delighted to be sold a car that ticked all the boxes and more.

2026年6月13日
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We're delighted to hear you had such a positive experience with us. It's wonderful that our team provided helpful, respectful advice without any pressure. We're so glad we could find the perfect car for you. Thank you for your kind words.

5つ星のうち5の評価

Came down for appointment on Tuesday to…

Came down for appointment on Tuesday to pick a new car. nick was very helpful with helping me choose a new car. I recommend this company I’ve had a car before for 3 years and Arbazz was really helpful last time.
100% recommend!

2026年6月2日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We're delighted to hear about your positive experience and appreciate your continued trust in us over the years. We're glad we could help!

5つ星のうち5の評価

Elliott was very helpful

Elliott was very helpful, everything was ready when expected. All very transparent and I love the new car

2026年5月29日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We appreciate your wonderful review! We're so glad everything was ready as expected and transparent. We are happy you love your new car!

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