Richmond Motor Group - Guildford Hyundai レビュー 

727
TrustScore 5段階評価の5

4.9

Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very helpful and insightful knowledge of what customer looking for. Nothing hidden about car history. So professional and always there to help you. Not to forget Abgail and Baz were so professional an... もっと見る

企業が回答しました

5つ星のうち5の評価

My experience in dealing with Elliot i have to say was fantastic..he was not pushy no hard sale ..he made my experience so stress free ... all the sales team are very helpful.. very polite n welcoming... もっと見る

企業が回答しました

5つ星のうち5の評価

We dealt with Elliott who did everything to meet us on a deal that we could afford. He explored many different options to make it work, was open and transparent throughout the process. We ended u... もっと見る

企業が回答しました

5つ星のうち5の評価

We have received excellent service from Elliott Falkner. He has provided very friendly and professional advice throughout the whole process of obtaining our new car and in fact we are now the proud o... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 車検場
  3. ハイヤー サービス
  4. ヒュンダイ ディーラー
  5. シュコダ ディーラー
  6. 中古車ディーラー

当該企業による記述

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


連絡先

  • Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, 英国

  • 01483 317 317

4.9

優良

TrustScore 5段階評価の5

727件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(727)

過去12か月のレビュー数: 1,638

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great.. Would recommend :)

Recently purchased a car from the Guildford branch where I was introduced to Elliott. From the get go he was brilliant, very informative and helpful without being pushy or applying any pressure to buy. Initially I was dreading the process of buying a car while 8 months pregnant but the process was so easy and stress free. Had a test drive, paid a deposit and picked the car up a couple of days later and it's lovely and very happy with it. Overall experience was great and would recommend.

2026年5月9日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We're so pleased to hear about your excellent experience at our Guildford branch. It's wonderful that the process was easy and stress-free, especially during your pregnancy. We're glad you're happy with your new car!

5つ星のうち5の評価

An easy Hyundai Tucson Purchase off Richmond Motors and Elliott Falkner

We met Elliott Falkner whilst looking at the cars for sale outside. He was friendly, helpful and knowledgeable at every stage of our purchase of a Hyundai Tucson. During the purchase Elliott explained everything clearly and accurately. He explained all the benefits of the car and the additional services that we could purchase.

Thanks for your help. We are delighted with our new car. Richmond Motors seem to be a very good and professional business.

2026年5月18日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We're delighted to hear you had such a positive experience with us! It's wonderful that our team member was friendly, helpful, and knowledgeable throughout your Hyundai Tucson purchase. We're glad everything was explained clearly, and you're happy with your new car.

5つ星のうち5の評価

Elliot Faulkner was excellent

Elliot Faulkner was excellent. Really helpful and a pleasure to deal with.

2026年5月10日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We appreciate your five-star rating! We're so glad that you found our team member helpful and a pleasure to work with. Thank you!

5つ星のうち5の評価

Brilliant experience with Elliott and…

Brilliant experience with Elliott and the wider team - couldn’t have asked for better!

2026年4月18日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We're happy to hear that you had such a positive experience with our team. Thank you for sharing your kind words; we appreciate your feedback!

5つ星のうち5の評価

Nic was very efficient and obliging I…

Nic was very efficient and obliging I was very happy with the service.

2026年5月7日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We appreciate your wonderful review and five-star rating! We're delighted that our team was efficient, obliging, and provided great service.

5つ星のうち5の評価

Thank you nic martin

Nic martin was absolutely amazing salesman I wouldnt go anywhere else or speak to anyone else at all thank you nic

2026年5月1日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We're happy to hear that you had such a wonderful experience! It's great to know that you were so impressed. Thank you for sharing your positive feedback.

5つ星のうち5の評価

Great Service and help

My wife and I have been looking to replace our old car for some time and had settled on 3 car types. Elliott from the Guildford branch was probably a big reason we settled on our Tucson. He was very helpful and most importantly not pushy.

2026年4月23日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We're happy to hear that you and your wife had a great experience at our Guildford branch. It's wonderful that our team member was so helpful during your car search. Thank you for your positive feedback.

5つ星のうち5の評価

It was a refreshing change to walk…

It was a refreshing change to walk around the forecourt without being hassled by salespeople. Sam was very helpful and engaging and made the process of our purchase very smooth .

2026年4月28日
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We're happy to hear that you appreciated the relaxed atmosphere! It's great knowing our team made your purchase smooth and that you found our service helpful and engaging. We appreciate your positive feedback.

5つ星のうち5の評価

Wonderful customer service from Sam

Wonderful customer service from Sam. He wasn’t pushy at all — completely the opposite! He was a huge help and incredibly knowledgeable about the car. Thank you! Would highly recommend Richmond Motor Group.

2026年4月28日
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We appreciate your positive feedback! We're happy to hear that our team member was helpful and knowledgeable and provided wonderful service. Thank you for recommending us!

5つ星のうち5の評価

everything went greatly

everything went greatly, no hiccusor missteps, my only complaint would be disposal of my old car, which they offered minimilist help

2026年4月27日
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We're happy everything else went smoothly. We regret that our assistance with your old car's disposal was minimal. We'll review our procedures to improve. Thanks!

5つ星のうち5の評価

Great experience from start to finish

Great experience from start to finish. Elliot made the whole process very easy and we found the perfect car for me!

2026年4月24日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We're happy that you had a great car-buying experience from beginning to end. It's wonderful to hear that we made the process easy and helped you find the perfect car!

5つ星のうち5の評価

Sam was really helpful he explained all…

Sam was really helpful he explained all fiance options and showed me all the features on my new i10

2026年4月14日
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We're happy to hear that you found the information about your i10 and finance options helpful. We appreciate you taking the time to share your positive experience.

5つ星のうち5の評価

Nick was an excellent salesman.

Me and my wife arrived with an idea of what we wanted. We approached the sales team and were greeted by Nick - he was very polite, knowledgeable and patient. He was able to guide us to the car we wanted by taking his time and showing us a number of choices in that model. We decided on a car that same day thanks to Nick. His aftercare was also great - sorted a few cosmetic issues with the car quickly and the car came to us in great condition. A really positive experience.

2026年4月17日
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We're happy to hear about the positive experience you and your wife had. It's great to know that our team was able to guide you to the perfect car with patience and knowledge. We appreciate your feedback regarding the aftercare and the condition of the car upon delivery. Thank you!

5つ星のうち5の評価

Very good customer service.

Very good customer service.
Helpful and easy.
Abigail did a fantastic job and very friendly.
Once got to the dealership, she treat me very well, documentation was done fast, show me all the specs in the car, etc.

I really recommend Hyundai Richmond

2026年4月15日
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We appreciate your recommendation and are so glad you found our customer service very good and helpful. It's great to hear that you were treated well and that the documentation was fast. Thanks for your fantastic feedback!

5つ星のうち5の評価

Welcoming and helpful

We were welcomed into the showroom straight away by Nic, who made the whole process very easy. This was my first Motobility car and he explained how the scheme works, talked me through the best options for my existing car, and then sorted the whole thing out within days. Nic was professional, efficient and very helpful. I would have no hesitation in using this garage again.

2026年4月9日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We're happy to hear that your experience was easy, especially with it being your first Motobility car. It's great to know that our team explained the scheme and options clearly. Thank you for your positive feedback!

5つ星のうち1の評価

Institutional scam, be aware...

Four weeks ago, I ordered a new Hyundai Santa Fe after seeing an offer repeatedly advertised on Instagram: £3,000 deposit and £299 per month. I paid £500 to secure the order, and the car arrived at the port on 12 April after being shipped from South Korea.
However, just two days ago, I received a call from the seller informing me that the advertised deal was no longer available. I was told that if I still wanted to proceed, the monthly payment would increase to £417, or I could cancel the order altogether.
This experience feels misleading and unacceptable, especially coming from a well-known UK company.

Today 29th May, still no reply, as expected, I have sent a bill of a rented car while I was waiting for this car delivery, and not even a negative response. Very sorry, because this Guildford branch is very near my home and now I just have to find another dealer... that hopefully has more sense of proper customer service

2026年4月14日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

Hi Fernando,

Thank you for taking the time to share your feedback. Please email us at customer.service@richmondmotorgroup.com with your contact number and address so we can investigate the issue thoroughly.

Kind regards,
Izzy

5つ星のうち5の評価

Dealing with Brian was an absolute…

Dealing with Brian was an absolute pleasure. Knowledgeable, honest and very responsive. That makes buying a car easier for a perfectionist

2026年3月31日
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We appreciate your wonderful review! We're so glad to hear that you found our service knowledgeable, honest and responsive. It's great to know that we made buying a car easier.

5つ星のうち5の評価

Elliott was fantastic

Elliott was fantastic, no pressure, very helpful. Wouldn't hesitate to recommend Richmond Cars, Guildford to anyone.

2026年2月24日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We're so glad to hear that you found our service helpful and pressure-free. Thank you for recommending Richmond Cars Guildford; we appreciate your feedback!

5つ星のうち5の評価

Brilliant service!

Adam and Baaz were fantastic when it came to trading in my previous Hyundai and purchasing a new Hyundai.

Couldn’t be happier with the customer service and professionalism.

2026年4月2日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We're happy to hear that you had a fantastic experience trading in your car and purchasing a new one. We appreciate you mentioning our team's customer service and professionalism!

5つ星のうち5の評価

5 stars to Nic Martin

5 stars to Nic Martin. Love my new car. Great service from the start. Thank you so much.

2026年3月26日
自発的なレビュー
Richmond Motor Group - Guildford Hyundai ロゴ

Richmond Motor Group - Guildford Hyundai からの回答

We're happy to hear that you're enjoying your new car! We appreciate you recognising our service and thank you for your feedback.

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