Richmond Motor Group - Skoda Southampton レビュー 

503
•
TrustScore 5段階評価の5

4.8

Skoda Southampton, Broad Oak, Botley, SO30 2EU Southampton, Hampshire, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Ben was very helpful and ensured the process proceeded smoothly so that when I picked up the car all the additional extras were in place. It was a relief to not have any pressure applied when looking... もっと見る

企業が回答しました

5つ星のうち5の評価

Joseph has been the greatest from the very start. He’s kept me fully informed on the progress of my order. Patiently answered all my questions on handover, and I’ve already recommended him to mutual... もっと見る

企業が回答しました

5つ星のうち5の評価

Went here for a Motability vehicle. Ben was brilliant all the way through from ordering to delivery and kept us "in the loop" all the time. First class experience

企業が回答しました

5つ星のうち5の評価

Wow, what a salesman Joey Danladi is! He made the whole experience of purchasing our new car such a seamless process. He was patient talked through all our options ensuring we made the right decisions... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. シュコダ ディーラー
  4. ハイヤー サービス
  5. ヒュンダイ ディーラー
  6. 車検場
  7. 中古車ディーラー

当該企業による記述

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


連絡先

  • Skoda Southampton, Broad Oak, Botley, SO30 2EU, Southampton, Hampshire, 英国

  • 01489 785 111

4.8

優良

TrustScore 5段階評価の5

503件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(503)

過去12か月のレビュー数: 1,705件

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5つ星のうち5の評価

M Dalton

Ben was very helpful and ensured the process proceeded smoothly so that when I picked up the car all the additional extras were in place. It was a relief to not have any pressure applied when looking at the car and throughout the whole buying experience.

2026年10月1日
自発的なレビュー
Richmond Motor Group - Skoda Southampton ロゴ

Richmond Motor Group - Skoda Southampton からの回答

We appreciate your positive feedback! We are delighted to hear that our team member provided supportive, pressure-free service and ensured that everything was prepared smoothly for your collection day. It is wonderful to know you had such a stress-free car purchasing experience.

5つ星のうち5の評価

Joey did a great job in responding to…

Joey did a great job in responding to our questions and explaining the car well.

2026年10月9日
Richmond Motor Group - Skoda Southampton ロゴ

Richmond Motor Group - Skoda Southampton からの回答

We're so glad to hear that our team member was thorough in answering your questions and explaining your vehicle. Thank you for taking the time to share your positive feedback and five-star rating!

5つ星のうち5の評価

Excellent experience

Went here for a Motability vehicle. Ben was brilliant all the way through from ordering to delivery and kept us "in the loop" all the time. First class experience

2026年10月12日
自発的なレビュー
Richmond Motor Group - Skoda Southampton ロゴ

Richmond Motor Group - Skoda Southampton からの回答

We are glad you enjoyed your experience with our team. We appreciate your feedback and are happy we kept you informed throughout the entire process of receiving your new vehicle.

5つ星のうち5の評価

Ben provided an excellent service when…

Ben provided an excellent service when buying my car.

2026年10月7日
自発的なレビュー
Richmond Motor Group - Skoda Southampton ロゴ

Richmond Motor Group - Skoda Southampton からの回答

We are so glad to hear that you received excellent service during your recent vehicle purchase. Thank you for taking the time to share your positive experience with us!

5つ星のうち5の評価

One million percent all round

Joseph has been the greatest from the very start. He’s kept me fully informed on the progress of my order. Patiently answered all my questions on handover, and I’ve already recommended him to mutual motability customers. I’m driving away fully confident in my new car.

2026年9月30日
自発的なレビュー
Richmond Motor Group - Skoda Southampton ロゴ

Richmond Motor Group - Skoda Southampton からの回答

We are so pleased to hear about your fantastic experience! It's wonderful that our team member kept you fully informed and patiently answered all your questions. We're delighted you're driving away confident in your new car and appreciate your recommendations.

5つ星のうち5の評価

Ben was amazing

Ben was amazing very helpful,i would not hesitate to return in the future although I hope the car will last a while ,He was polite and although costly lol a pleasurable experience which could of been very stressful thanks

2026年9月29日
自発的なレビュー
Richmond Motor Group - Skoda Southampton ロゴ

Richmond Motor Group - Skoda Southampton からの回答

We are so happy to hear that you had such a positive experience with Ben!

5つ星のうち5の評価

What a nice place to buy a car from

What a nice place to buy a car from. No hard sell. We had a knowlegable and very helpful salesman Joey. Would definately recommend.

2026年9月23日
自発的なレビュー
Richmond Motor Group - Skoda Southampton ロゴ

Richmond Motor Group - Skoda Southampton からの回答

We are so pleased to hear that you had such a positive car-buying experience with us. It's wonderful to know that our team provided knowledgeable and helpful assistance without any pressure. We truly appreciate your recommendation!

5つ星のうち5の評価

I needed to change my car recently and…

I needed to change my car recently and can highly recommend Ben as a pleasant, knowledgeable and efficient salesman.

2026年9月16日
自発的なレビュー
Richmond Motor Group - Skoda Southampton ロゴ

Richmond Motor Group - Skoda Southampton からの回答

We're so glad to hear that our team member was pleasant, knowledgeable, and efficient. We appreciate your high recommendation!

5つ星のうち5の評価

Very helpful

Very helpful, explained everything very clearly. Felt valued as a customer

2026年9月19日
Richmond Motor Group - Skoda Southampton ロゴ

Richmond Motor Group - Skoda Southampton からの回答

We are so glad to hear that you found our explanations clear and that you felt valued. Providing excellent service is always our goal!

5つ星のうち5の評価

Ben was really helpful and patient

Ben was really helpful and patient. Would recommend to anyone.

2026年9月18日
自発的なレビュー
Richmond Motor Group - Skoda Southampton ロゴ

Richmond Motor Group - Skoda Southampton からの回答

We appreciate your positive feedback! We're delighted to hear that our team member was helpful and patient. Thank you for your recommendation.

5つ星のうち5の評価

Exceptional service.

Bought 2 cars in a week first my wife’s then mine. First was a used Kamiq 1.0 then a brand new Octavia VRs both cars are absolutely stunning in their own right but the dealership was first class.

Huge thanks to Ben who dealt with us. His knowledge and enthusiasm really made a big difference.
He is what swayed my decision between getting a ŠKODA or returning to BMW as I was on the fence between two cars.

The level of service was outstanding compared to previous encounters with other dealerships in the area.
We live on the Isle of Wight so we couldn’t get to the dealership until it came to picking the cars up but the quick response emails, videos of the cars and phone calls made the process super easy and stress free.

The whole vibe of picking up a new car was exactly how imagined it in my head so I just want to say Thank-you to everyone at ŠKODA Richmond Southampton.

Final note the Octavia VRS is an absolute dream!

2026年9月14日
Richmond Motor Group - Skoda Southampton ロゴ

Richmond Motor Group - Skoda Southampton からの回答

We are absolutely delighted to hear about your fantastic experience purchasing two vehicles from us, especially given your journey from the Isle of Wight! It's wonderful to know that our team's efforts, particularly the exceptional service you received, made such a positive impact on your decision and overall process. We're thrilled that the quick responses, videos, and phone calls made everything so easy and stress-free for you. We're also incredibly pleased that the car collection experience matched your expectations and that you are enjoying your new Octavia VRS. Thank you for sharing your kind words; we truly appreciate your feedback.

5つ星のうち5の評価

Excellent service

Excellent service, personable and whole process ran smoothly

2026年9月12日
自発的なレビュー
Richmond Motor Group - Skoda Southampton ロゴ

Richmond Motor Group - Skoda Southampton からの回答

We're so pleased to hear that you experienced excellent service and found the entire process ran smoothly. Thank you for your wonderful feedback!

5つ星のうち5の評価

Personable

Personable, knowledgeable and listened to our needs.

2026年8月30日
Richmond Motor Group - Skoda Southampton ロゴ

Richmond Motor Group - Skoda Southampton からの回答

We appreciate your kind words and the five-star rating! We are so glad that you found our team personable and knowledgeable, and that we listened to your needs.

5つ星のうち5の評価

Felt very welcome

Felt very welcome. Staff specially Benjamin Hodgson made us very welcome in asking questions.

2026年9月2日
自発的なレビュー
Richmond Motor Group - Skoda Southampton ロゴ

Richmond Motor Group - Skoda Southampton からの回答

We are so happy to hear that our team made you feel welcome and were helpful in answering your questions. We appreciate your kind words!

5つ星のうち5の評価

It was very straight forward to book an…

It was very straight forward to book an appointment with the dealership. I filled out an online form, someone from Richmond Motor Group rang me to make the appointment with Ben. I hadn’t met Ben before so when he greeted me as I pulled up to the showroom I did think this was a nice touch. I explained why I was looking for a new car and what my requirements were : petrol, family of 4, price range, likes/dislikes. From there, we walked around the showroom and the forecourt to look at the different models, boot space, additional features on the cars etc. Ben was very knowledgeable and professional throughout. Thank you Ben!

2026年8月22日
自発的なレビュー
Richmond Motor Group - Skoda Southampton ロゴ

Richmond Motor Group - Skoda Southampton からの回答

We're so pleased to hear that arranging your appointment was straightforward and that our team member provided such a welcoming experience. It's wonderful to know that the assistance you received in exploring different models and features was knowledgeable and professional. We appreciate you sharing your positive feedback with us.

5つ星のうち5の評価

New Car shopping with Richmond Motors

selecting a car can be stressful but the Richmond branch at Botley were very friendly and attentive without being pushy. Our Salesman Ben Hodgson was very friendly , informative and professional and overall we had a very good overall impression of the team.

2026年9月4日
自発的なレビュー
Richmond Motor Group - Skoda Southampton ロゴ

Richmond Motor Group - Skoda Southampton からの回答

We're so glad to hear that your car selection process was a positive experience and that our team was friendly and attentive. It's wonderful to know you had such a good impression of our staff.

5つ星のうち5の評価

I had an outstanding experience from…

I had an outstanding experience from start to finish. The customer service was exceptional, especially from Ben Hodson, who went above and beyond to help me find the right car I was looking for. He was incredibly helpful, patient, and really took the time to understand exactly what I wanted.
I couldn’t be happier with the service I received and would definitely recommend Ben to anyone looking for a new car. Fantastic experience!

2026年8月30日
自発的なレビュー
Richmond Motor Group - Skoda Southampton ロゴ

Richmond Motor Group - Skoda Southampton からの回答

We're so pleased to hear you had such an outstanding experience from start to finish! It's wonderful to know that our team member was incredibly helpful, patient, and truly understood your needs. We're delighted you're happy with the service and appreciate your recommendation.

5つ星のうち5の評価

Great service from the whole team

Great service from the whole team. Extremely helpful

2026年9月4日
自発的なレビュー
Richmond Motor Group - Skoda Southampton ロゴ

Richmond Motor Group - Skoda Southampton からの回答

We're so pleased to hear that you received great service from our team and found them extremely helpful. Thank you for your wonderful feedback!

5つ星のうち5の評価

Ben Hodgson was great to deal with

Ben Hodgson was great to deal with, he made the process of trading in and upgrading my ŠKODA so easy… I even travelled 150 miles to do the deal specifically with this dealership. I would 100% recommend the dealership and Ben Hodgson

2026年9月4日
自発的なレビュー
Richmond Motor Group - Skoda Southampton ロゴ

Richmond Motor Group - Skoda Southampton からの回答

We appreciate your wonderful feedback! We're delighted to hear that our team made the process of trading in and upgrading so easy, and that you would 100% recommend us.

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