Richmond Motor Group - Suzuki Botley レビュー 

124
TrustScore 5段階評価の5

4.8

Suzuki Botley, Broad Oak, Botley, SO30 2EU Southampton, Hampshire, GB


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5つ星のうち5の評価

We wanted to give Sandeep Arora superlative feedback for his masterly salesmanship, friendly informative and perfectly timed intervention between us buying a car for a Skoda dealer in the midlands a... もっと見る

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5つ星のうち5の評価

Joe and his colleagues very pleasant, polite and , helpful throughout, no pressure to buy. Able to inspect, test drive and consider in own good time. Made sure car had been checked over before collect... もっと見る

企業が回答しました

5つ星のうち5の評価

Bought a Great Black Corsa from Richmond Suzuki in Botley, nothing was too much trouble, very organised and smooth transaction, the wife really loves the car. Many thanks to Barry, Geoff and Joe, all... もっと見る

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5つ星のうち5の評価

We called into Richmond at Botley on our way home on 27 October as the module had disconnected for the radio. The car was taken to the workshop where the module was reset. Hopefully it won't happen ag... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 車検場
  3. ハイヤー サービス
  4. ヒュンダイ ディーラー
  5. シュコダ ディーラー
  6. 中古車ディーラー

当該企業による記述

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


連絡先

  • Suzuki Botley, Broad Oak, Botley, SO30 2EU, Southampton, Hampshire, 英国

  • 01489 775 000

4.8

優良

TrustScore 5段階評価の5

124件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.8

すべてのレビュー

(124)

過去12か月のレビュー数: 1,577

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

5 star service, thank you.

Great team from start to finished and I’m loving my new car.

2022年2月13日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi Bradley, we are glad to hear you received great customer service. We couldn't be happier that you love your new car! We wish you many happy miles.

5つ星のうち5の評価

Nice to talk to a sales person who…

Nice to talk to a sales person who could answer my questions in layman terms, was polite and friendly. Felt as if nothing was too much trouble. Kept to the promised time and dates.

2022年2月10日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi Peter, we are glad you were provided with great customer service. We hope you love your new car!

5つ星のうち5の評価

From first walking in to collect my car…

From first walking in to collect my car from service/mot to driving off the forecourt in my new ,used , car, I was dealt by all members of staff with civility and professionalism .

2022年2月3日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi Peter, we are pleased to hear that you received a great service from us. We hope you love your new car!

5つ星のうち5の評価

Nothing was too much trouble

Nothing was too much trouble. Everything was very thorough and helpful and would recommend them to my best friend. Thanks

2022年1月31日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi Mary, we are so glad that our team at Botley were helpful and provided you with a great car buying experience. We hope you love your new car!

5つ星のうち5の評価

I bought car from Richmond motor group …

I bought car from Richmond motor group suzuki botley , i had good excellent experience . And very thankful for Sam who arranged everything , make its easy to buy car for us

2022年1月30日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi Girjesh, we couldn't be happier that Sam & the team at Richmond Suzuki Botley provided you with such a great car buying experience. We hope you love your new car!

5つ星のうち4の評価

Staff friendly

Staff friendly. Only driven car twice so far as unwell. However, rather disappointed it had not been valeted upon collection.

2022年1月29日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi Mandy, thank you for taking the time to leave us a review. We are glad the staff was helpful to you while buying your car. We hope you love your car & hope you get better soon!

5つ星のうち5の評価

Simply outstanding

Could not believe how brilliant Sadie and Jeff were at sorting out my new car. Once I made the inquiry online the next day I received a call, then in a matter of days the whole deal was put in place, delivery to Lincolnshire from Southampton organised, loads of extras from paint protection to warranty - every thing sorted and a great video tour of the car emailed to me by Sadie then car delivered on 28th December BEFORE new year so I could start the new year in my new car. Just outstanding I can not recommend Suzuki Botley enough.

2022年1月18日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi Rachel, we couldn't be happier that you were provided with such a great car buying experience. We are so glad you got to start the new year off in your new car!

5つ星のうち5の評価

Great service from the whole team at…

Great service from the whole team at Richmond Suzuki Botley
No pressure sales very well organised nothing is to much trouble relaxed atmosphere great afters ales I would recommend a visit

2022年1月18日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi Peter, on behalf of the team at Suzuki Botley, I would like to thank you for your kind words about our dealership. We hope you love your new car!

5つ星のうち5の評価

Right from my first phone call…

Right from my first phone call requesting info about about a vehicle I felt the highest level of customer service.
Friendly and helpful, Sadie made sure I got the car I wanted.
The whole team worked hard to make this experience a very happy one.
Thank you x

2022年1月18日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi Lynsey, we couldn't be happier that Sadie provided you with such a great car buying experience. We hope you love your car!

5つ星のうち5の評価

Very helpful people who supported me…Sam, Jeff

Very helpful people who supported me through the whole purchase process. First time I’ve bought a car without seeing it for real beforehand and everything was as described. Delivery was efficient as well

2022年1月17日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi Perry, thank you for leaving this great 5-star review! We are so glad that you're happy with the service you received. We hope you love your new car!

5つ星のうち5の評価

Changing cars made easy.

Very good experience when changing my car. Both Jeff and Sadie were very professional and unlike other car dealers were not "pushy" making the whole process of changing cars very smooth. Will definitely go back to them when I next change my car.

2022年1月10日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Good morning, it's great to know Jeff, Sadie and the rest of the team at Richmond Suzuki Botley provided you with a great customer service! Thank you for choosing us and we hope to see you again!

5つ星のうち4の評価

all good

all good...........

2021年12月28日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Good morning Mark, thank you for taking the time to rate and review your experience.

5つ星のうち5の評価

Professional and great service

Bought my Suzuki swift here. Sadie is very helpful and answered my enquiries clearly.

2021年12月24日
自発的なレビュー
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Good morning Wong, thank you for the positive rating and review. We couldn’t be happier to hear that Sadie was very helpful and we’ll pass along the kind words. We hope you enjoy your new Suzuki Swift. Thank you and we look forward to seeing you again.

5つ星のうち5の評価

Sadie and Kevin were both very…

Sadie and Kevin were both very professional, the warm welcome we had on arrival was so wonderful, everything was explained beautifully would highly recommend them , the support throughout was painless, and hassle free.
100 % genuine. Thank you to you all .

2021年12月23日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi Charmaine, we are so pleased that you were happy with the service you received. We will pass along your kind words to Sadie and Kevin! We hope you enjoy your new car.

5つ星のうち5の評価

Very professional and helpful

Very professional and helpful, Sadie in particular went out of her way to guide us in a very knowledgeable and friendly manner.

2021年12月22日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi Guy, thank you very much for the 5-star review! We will pass along your kind words to Sadie. We hope you love your new car!

5つ星のうち5の評価

Amazing Service all round

As soon as I walked into the show room, I was made to feel welcome. Staff were super friendly and helpful both for my service and buying a new car. Very accommodating and the aftersales was great.

2021年12月20日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi Miss Besely, thank you for taking the time to leave us such great feedback. We are so glad you are happy with the service you received!

5つ星のうち5の評価

Very helpful staff

Very helpful staff, Sadie kept in contact throughout and nothing was to much to ask. Would absolutely recommend to anyone looking for a new car

2021年12月20日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi James, we are pleased to hear Sadie provided you with a great car buying experience. We hope you love your new car!

5つ星のうち5の評価

I was very satisfied with the whole…

I was very satisfied with the whole experience, from my initial visit through to the test drives and final purchase. The sales executive, Sam , was friendly and most helpful with my questions. I would have no concern with recommending Richmond Suzuki Botley

2021年12月18日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi David, on behalf of our team at Richmond Suzuki Botley, I would like to thank you for the kind words about our dealership. We hope you love your new car.

5つ星のうち4の評価

suzuki vitara

Sadie was knowledgeable and helpful throughout the sales process. The car works perfectly and looks good although it’s only been three days. The only drawback was trying to sell me an extended warranty and paint protection. This involved an unnecessary second meeting with another member of the sales team which was a shame. However good service and a company I would use again. This was the third car we’ve bought from this site and they’ve proven good value for money.

2021年12月12日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi Andrew, thank you very much for taking the time to leave us a review. We are pleased you love your car and will take all of your feedback on board!

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