Jetson Electric レビュー 

Jetson Electric からの回答

9時間前

Dear Valued Customer,

Thank you for taking the time to share your feedback! We’re delighted to hear that Angela Yanong from Tru Ride Tech was great and helpful during your experience.

We truly appreciate you recognizing the assistance you received. Your kind words mean a lot to our team and encourage us to continue providing helpful and caring customer service.

Thank you again for your support and for taking the time to share your positive experience!

Best regards,
Customer Service Team at Jetson

Jetson Electric からの回答

2026年9月22日

Dear Valued Customer,

Thank you for sharing your concerns. We understand that braking distance and overall riding safety are especially important, particularly when it comes to products intended for younger riders. We take feedback regarding product safety seriously and would appreciate the opportunity to discuss your concerns further.

Please contact Jetson Customer Care at 1-844-585-7462, Monday through Saturday, 10 AM–6 PM EST, or email us at help@ridejetson.com. When reaching out, please ask for Angela, one of the supervisors, so we can make sure your concerns are properly reviewed and addressed.

We appreciate you taking the time to bring this to our attention.

Best Regards,
Customer Service Team at Jetson

Jetson Electric からの回答

2026年8月12日

Dear Valued Customer,

Thank you for taking the time to share your experience. We're truly sorry to hear about the difficulties you encountered while trying to cancel your scooter order and arrange a return. We understand how frustrating it must have been to make multiple attempts to contact us without receiving the assistance you expected.

We appreciate you bringing this matter to our attention. One of our team members has sent you an email to follow up on your concern. We kindly ask that you respond to the email so we can review the details of your case and provide you with further assistance.

Thank you for your patience and for giving us the opportunity to address your concerns.

Best regards,
Customer Service Team at Jetson

Jetson Electric からの回答

2026年8月1日

Dear Valued Customer,

Thank you for taking the time to share your feedback. We’re delighted to hear that Mark Llamedo was able to assist you with your son's scooter warranty replacement and make the process quick and easy.

Providing efficient, hassle-free support is something we strive for, and your kind words are truly appreciated. We’re glad we could help get the warranty replacement taken care of, and we hope your son enjoys his scooter.

Thank you for being a valued customer.

Best Regards,
Customer Service Team at Jetson

Jetson Electric からの回答

2026年7月21日 に更新

Dear Wendi,

Thank you for taking the time to share your feedback.

After reviewing your comments, it appears there may be some confusion regarding the company referenced in your review. We are Jetson, a brand focused on designing and delivering innovative personal electric mobility products such as electric scooters, electric bikes, and hoverboards. We do not provide home installation services or HVAC-related systems, so it seems your experience may be associated with a different service provider.

We understand how important reliable service and timely support are, and we take all customer concerns seriously. However, we want to ensure your feedback reaches the correct company so it can be properly addressed.

If you intended to contact us regarding any Jetson product or need assistance, you can reach us through our official channels below:

Website: https://ridejetson.com/
Customer Support: 1 (844) 585-7462 (Monday–Saturday, 10 AM–6 PM EST)

We appreciate

Best Regards,
Customer Service Team at Jetson

Jetson Electric からの回答

2026年7月18日

Dear Valued Customer,

We’re sorry to hear about your experience and sincerely apologize for the frustration and inconvenience this has caused. We take feedback regarding the quality and performance of our products seriously, and we would appreciate the opportunity to better understand your concerns. Someone from our team will reach out to you to further assist and review the matter.

If you intended to contact us regarding any Jetson product or need assistance, you can reach us through our official channels below:

Website: https://ridejetson.com/
Customer Support: 1 (844) 585-7462 (Monday–Saturday, 10 AM–6 PM EST)

Best Regards,
Customer Service Team at Jetson

Jetson Electric からの回答

2026年7月5日

Dear Valued Customer,

Thank you so much for taking the time to share your wonderful experience! We truly appreciate your kind words and are absolutely delighted to hear that your issue was resolved so quickly and that you received exceptional support over the weekend.

Knowing that we were able to provide prompt, reliable assistance when you needed it most means so much to us. Delivering outstanding customer service every day of the week is something we take great pride in, and it's incredibly rewarding to know we made a positive difference in your experience.

We will gladly share your thoughtful feedback with Mark Llamedo. Your recognition will mean a great deal to him, and we're certain he'll be thrilled to know his dedication and support had such a positive impact.

Thank you once again for choosing Jetson and for placing your trust in us. We sincerely appreciate your support and look forward to being here whenever you need us in the future!

Jetson Electric からの回答

2026年6月20日 に更新

Hello Karlea,

Thank you for taking the time to share your feedback. We’re glad to hear that our customer service team was able to promptly assist you and resolve the issue with your son’s Horizon bike.

We strive to provide reliable support and honor our warranty commitments, and it’s great to know the matter was handled to your satisfaction. We truly appreciate your kind words and are happy to hear your son is pleased with the outcome.

Thank you for being a valued customer.

Best Regards,
Customer Service Team at Jetson

Jetson Electric からの回答

2026年5月18日 に更新

Hello Sarah,

Thank you for taking the time to share your feedback.

After reviewing your comments, it appears there may be some confusion regarding the company referenced in your review. We are Jetson, a brand focused on designing and delivering innovative personal electric mobility products such as electric scooters, electric bikes, and hoverboards. We do not provide home installation services or HVAC-related systems, so it seems your experience may be associated with a different service provider.

We understand how important reliable service and timely support are, and we take all customer concerns seriously. However, we want to ensure your feedback reaches the correct company so it can be properly addressed.

If you intended to contact us regarding any Jetson product or need assistance, you can reach us through our official channels below:

Website: https://ridejetson.com/
Customer Support: 1 (844) 585-7462 (Monday–Saturday, 10 AM–6 PM EST)

We appreciate

Best Regards,
Customer Service Team at Jetson

Jetson Electric からの回答

2026年4月30日

Dear Jessica,

Thank you for taking the time to share your experience with Jetson Customer Service. We truly appreciate your kind feedback and are pleased to know that you found it easy to get in touch with our team.

We are also glad to hear that the follow-up process regarding your case was handled in a quick, straightforward, and efficient manner. At Jetson, we understand how important clear communication and timely updates are, and we strive to keep our customers informed throughout every step of the process.

Your positive comments mean a great deal to our team and serve as encouragement for us to continue delivering the high level of service and support that our customers deserve. Thank you once again for choosing Jetson and for placing your trust in us. Please feel free to reach out anytime should you need further assistance in the future.

Best Regards,
Customer Service Team at Jetson

Jetson Electric からの回答

2026年4月20日

Dear Judy,

Thank you so much for taking the time to share your experience!

We’re glad to hear that your concern was addressed in a timely manner and that your issue was resolved quickly. It’s great to know you were satisfied with the support you received, and we truly appreciate your kind feedback.

Your satisfaction means a lot to us, and we’re always here to help whenever you need assistance.

If you ever have any further questions or concerns, please feel free to reach us at our toll-free number, 1 (844) 585-7462, Monday through Saturday from 10 AM to 6 PM EST.

Thank you again for choosing Jetson!

Best Regards,
Customer Service Team at Jetson

Jetson Electric からの回答

2026年4月14日

Dear Marisa,

Thank you for taking the time to share your feedback. We’re glad to hear that you ultimately had a great experience with our customer service team and that you were satisfied with the options provided to you.

We also appreciate your honest comments regarding the difficulty in reaching us through our website. We understand how important it is to have a smooth and easy way to get in touch, and your feedback helps us identify areas where we can improve the customer experience.

We will make sure to share your comments with the appropriate team as we continue working on improving our support channels and website navigation.

Thank you again for your kind words and for helping us improve—we truly appreciate your support.

Best Regards,
Customer Service Team at Jetson

Jetson Electric からの回答

2026年4月10日 に更新

Dear Valued Customer,

Thank you very much for your review!

At Jetson, we are truly glad to hear that Rose was able to help you and clearly and effectively resolve all your questions. Our team is committed to providing friendly, professional, and timely customer service, so feedback like yours motivates us to continue improving every day.

We are pleased to know that you had a positive experience and received the support you needed. If you have any further questions in the future, need additional assistance, or would like to learn more about our products, please don’t hesitate to reach out to us again—we will always be happy to help you.

Thank you for trusting Jetson!

Best Regards,
Customer Service Team at Jetson

Jetson Electric からの回答

2026年4月9日

Dear Hayley,

Thank you so much for taking the time to share your experience with us!

We’re thrilled to hear that our team was able to assist you promptly and follow up to ensure everything was taken care of smoothly. Providing responsive and reliable support is very important to us, and it’s wonderful to know that this was reflected in your experience.

We’re especially grateful for your kind recognition of Rose Lynn Ann Irea. We will be sure to pass along your appreciation—feedback like yours truly motivates our team to continue delivering excellent service.

Thank you again for choosing Jetson. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Best Regards,
Customer Service Team at Jetson

Jetson Electric からの回答

2026年4月3日

Dear Billie.

Thank you very much for your kind words and for taking the time to share your experience with us.

We are truly delighted to hear that your claim was handled promptly and efficiently, and that our team was able to provide consistent communication and support throughout the process. Standing behind our products and ensuring our customers feel valued at every step is something we take great pride in, so it is incredibly rewarding to know that this was reflected in your experience.

Your feedback means a great deal to us, and it motivates our entire team to continue delivering the level of service and reliability that our customers deserve. We are grateful for your trust and are honored to have earned your long-term support.

Thank you once again for choosing Jetson. If there is ever anything more we can assist you with, please do not hesitate to reach out—we are always here to help.

Best Regards,
Customer Service Team at Jetson

Jetson Electric からの回答

2026年3月24日

Dear Melissa,

Thank you for taking the time to share your experience with Jetson. We sincerely regret to hear about the difficulty you encountered when attempting to reach a live representative. We understand how important it is to receive timely assistance, especially when you need a replacement part, and we apologize for any inconvenience caused by the wait time and initial barriers in connecting with our support team.

At the same time, we truly appreciate you highlighting your interaction with Zyrah Tugdang. We are very pleased to know that she was able to assist you effectively and provide a positive experience. Your recognition will certainly be shared, as our team is committed to delivering attentive and helpful service to every customer.

Feedback like yours is extremely valuable, as it helps us identify areas where we can improve our customer support processes while continuing to recognize the efforts of our team members who go above and beyond.

If there is anything further we can assist you with, please do not hesitate to reach out. We are always here to help and ensure your experience with Jetson meets your expectations.

Thank you again for your patience and for choosing Jetson.

Best Regards,
Customer Service Team at Jetson

Jetson Electric からの回答

2026年3月10日

Dear James,

Thank you for taking the time to share your experience with Jetson. We truly appreciate your kind feedback.

We’re very pleased to hear that Rosalyn and Ira were able to assist you and provide helpful support. Delivering service that exceeds our customers’ expectations is always our goal, so it’s wonderful to know that the assistance you received not only met but went beyond what you anticipated.

Your recognition means a great deal to our team, and we will be sure to share your kind words with Rosalyn and Ira. Positive feedback like yours encourages us to continue providing the high level of service that our customers deserve.

Thank you again for choosing Jetson and for sharing your experience. We sincerely appreciate your support.

Best Regards,
Customer Service Team at Jetson

Jetson Electric からの回答

2026年3月9日

Dear Keith,

Thank you for sharing your feedback! We are thrilled to hear about your positive experience with Rose Lynn Ann and that she was able to promptly address your concern. Providing world-class customer service is something we take great pride in, and it’s wonderful to know that she was able to assist you in getting your Jetson bike replaced quickly and efficiently.

Your kind words are truly appreciated and will be shared with Rose Lynn Ann and the rest of our team. At Jetson, we are committed to ensuring our customers receive timely and professional support, and it’s rewarding to hear that our efforts made a positive impact on your experience.

Thank you once again for taking the time to recognize our team’s service. We value your trust and look forward to continuing to support you with any future needs.

Best Regards,
Customer Service Team at Jetson

Jetson Electric からの回答

2026年2月24日

Dear Heidi,

Thank you for taking the time to share your experience with Jetson. We truly appreciate your thoughtful feedback.

We are very sorry to hear that your Impact Hoverboard did not power on or charge right out of the box. We completely understand how disappointing that must have been, especially after the excitement of receiving it and looking forward to enjoying it with your daughter. That initial experience is important, and we regret that it did not meet expectations.

At the same time, we are genuinely pleased to hear that our support team was able to assist you promptly. It’s wonderful to know that Rose Lynn Ann Irea provided quick, professional service and was able to arrange a replacement within such a short timeframe. Delivering responsive, efficient, and hassle-free support is a core part of our commitment to our customers, and your recognition of that effort means a great deal.

While, on rare occasions, products may arrive with issues, we stand behind the quality of our brand and our responsibility to make things right. Your feedback reinforces the importance of both product reliability and dependable customer service, and we are grateful for your continued trust and confidence in Jetson.

Thank you again for your support. We hope the replacement provides the fun, smooth experience you and your daughter were looking forward to, and we appreciate you being part of the Jetson community.

Best Regards,
Customer Service Team at Jetson

Jetson Electric からの回答

2026年2月24日

Dear Mark,

Thank you for taking the time to share your experience. We’re delighted to hear that our customer service team, and Rose Lynn Ann in particular, were able to assist you promptly and effectively.

Ensuring that our customers and their families have a positive experience with our products is always our top priority, and we’re glad that the replacement scooter has resolved the issue and brought joy to your daughter.

We truly appreciate your feedback and your trust in Jetson. Your kind words motivate us to continue delivering the highest standard of support and quality products. Thank you again for choosing Jetson, and we hope your daughter continues to enjoy many fun rides!

Best Regards,
Customer Service Team at Jetson