Artikel an sich sind Top - ABERâŠ. Service in GarantiefÀllen ist meines Erachtens völlig unzureichend. Mein Futterboot liegt seit fast 1 Monat in den Niederlanden beim Dienstleister fÃŒr Reparaturen... ãã£ãšèŠã
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I had a mishap with my Fiancé's product while cleaning it for him... Concerned the upcoming marriage wouldn't be upcoming anymore I contacted Ridgemonkey via email and Ridgemonkey David (an awesome... ãã£ãšèŠã
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Absolutely fantastic, I unfortunately lost a couple of silicone grommets on my grilla cook station. Contacted Ridge monkey and asked where I could buy some, and they sent out replacement ones free o... ãã£ãšèŠã
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Iâve been a keen user of my Connect Sandwich Toaster Granite Edition for a couple of years. Never cooked a sandwich in it, but heated pies, cooked a full breakfast, steaks etc. all on our camper... ãã£ãšèŠã
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Formed in early 2014, RidgeMonkey® is a think tank of like-minded anglers, striving to bring to market a range of thoughtful products that make a difference. In a short time the company has grown from a single idea to a multichannel retailer, selling a top quality and fully encompassing range of terminal tackle, mainlines, powerpacks, gadgets, gizmos and everything in between allowing the everyday angler to take their fishing to the very next level, and more importantly at a competitive price.
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Amazing products and the customerâŠ
Amazing products and the customer service is second to none âŠ. I had a small issue with a broken handle on my sandwich maker and a replacement set was sent out and recieved within 48 hours âŠ. Thank you so much
2026幎3æ23æ¥
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RidgeMonkey ããã®åç
Thank you for your positive review of your experience with our Customer Support team. We appreciate it and are pleased that we have met our commitment to providing outstanding customer service.
Had an issue with echo
Had an issue with echo. Adam sorted it out quickly and professionally and went over and above to ensure my issue was sorted. Canât thank him enough. all sorted within days. And new echo sent
2026幎3æ16æ¥
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RidgeMonkey ããã®åç
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Fantastic team
Fantastic team, and very helpful.
I had a small issue with my sandwich toaster, I contacted the customer support team and they sent me a new part within 24hours.
2026幎3æ17æ¥
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RidgeMonkey ããã®åç
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
RidgeMonkey ããã®åç
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Had an issue with my bait boat so sentâŠ
Had an issue with my bait boat so sent it off after a few emails to and throw easy to do top service boats like brand new again I love this company !
2026幎3æ5æ¥
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RidgeMonkey ããã®åç
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Absoloutly brilliant
Absoloutly brilliant, can not fault at all ð
2026幎3æ16æ¥
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RidgeMonkey ããã®åç
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Wow top class customer service.
Wow, talk about great service!
I broke a couple of locking handles on my armoury boxes so emailed Ridgemonkey to see how to buy some replacements. They asked for my address, but didnât ask for payment ð€·ââïž. Next day I got a parcel with 4 new handles in and no bill.
Thatâs how you keep customers coming back.
Well played Ridgemonkey!
2026幎3æ17æ¥
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RidgeMonkey ããã®åç
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Replaced my broken xl toaster handlesâŠ
Replaced my broken xl toaster handles next day
2026幎3æ9æ¥
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RidgeMonkey ããã®åç
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Ridgemonkey is a breath of fresh air
Ridgemonkey is a breath of fresh air, outstanding customer service. My remote became defective and within a week had a replacement part issued.The part was sent at no cost to me,I am back up and running and very impressed.
Keep doing what you are going.
2026幎3æ4æ¥
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RidgeMonkey ããã®åç
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Very accommodating
Very accommodating, happy to replace battery cover for Hunter bait boat after swan attack. Very fast customer service and delivery service
Much appreciated.
2026幎3æ11æ¥
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RidgeMonkey ããã®åç
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Absolutely fantastic service.
Absolutely fantastic service.
Thought i might have to throw away my XL Toastie maker because the handles had broken but they sent me a set to replace them.
Top quality products.
2026幎3æ10æ¥
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RidgeMonkey ããã®åç
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Star to finish great customer service.
2025幎9æ11æ¥
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RidgeMonkey ããã®åç
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Great customer service and aftercareâŠ
Great customer service and aftercare from start to finish. From my initial phone callâasking whether I could return the item directly or send it back through the retailerâright through to the repair and delivery, everything was handled brilliantly. Fiveâstar service, highly recommended.
2026幎3æ3æ¥
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RidgeMonkey ããã®åç
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
I managed to drop one of my connectâŠ
I managed to drop one of my connect toaster handles in a lake. I emailed asking how to buy a new one and they emailed asking for my address. 2 days later two new handles turned up free of charge. Exceptional and outstanding customer service. Massive thanks to Adam on customer services who solved my problem.
2026幎3æ1æ¥
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RidgeMonkey ããã®åç
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Great product and aftersales
The XL frying pan is excellent. We use it in our campervan every day. One of the handles failed after 5 years but Ridge Monkey sent out spares free of charge,
2026幎3æ9æ¥
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RidgeMonkey ããã®åç
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Using my ridgemonkey stove last weekendâŠ
Using my ridgemonkey stove last weekend and the regulator broke, it took just 1 email to get a replacement sent out and was with me 2 days later. The customer service and the communication was absolutely incredible and the products speak for themselves
2026幎2æ8æ¥
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RidgeMonkey ããã®åç
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Twice now I have been in contact withâŠ
Twice now I have been in contact with ridge monkey one was over my burner filter was blocked they sent me a knew one
The other problem was my bait boat 750 controller wasn't working they told me how to fix the problem I all ways get the help I need thank you for all your help . Thats why I buy Ridge monkey products
2026幎3æ2æ¥
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RidgeMonkey ããã®åç
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
We had a problem with our Toaster andâŠ
We had a problem with our Toaster and the team responded immediately with a resolution.
Thank you!
2026幎3æ4æ¥
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RidgeMonkey ããã®åç
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Hunter 750 problem
Adam sorted my problem out very quickly and efficiently thanks ridge monkey
2026幎2æ14æ¥
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RidgeMonkey ããã®åç
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Ridgemonkey Excellent service Thankyou
I had a problem with some handles for The Ridgemonkey compact toaster pan set so I emailed the company and they got the email on Monday morning within a couple of hours they had been back in touch with me and by the next morning a replacement set of handles had been delivered to myself.
Adam and the team have done themselves proud on such a professional and quick resolve. They have made me happy and relieved. Thankyou
2026幎3æ3æ¥
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RidgeMonkey ããã®åç
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
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