RIPNDIP レビュー 113

I ordered two shoes which are on sale and they said to size up coz it runs small, I did and yet both shoes won't fit, it's literally like a size of a kid's shoes. They just wanna get rid of their old stocks. They won't refund or exchange. Such a waste of money. Too bad they have cute stuff but the customer service is so bad that I won't order ever again. The products are overpriced as well.

My order (worth 67$) was never delivered, but was stated as delivered in the tracking. But instead of Germany it was delivered to the Netherlands. After contacting the customer service (through a general email address), they said could do nothing for me, as they were not responsible for deliveries to Europe.

After quite a few emails, repeating my case, I was offered a 40$ online voucher. Despite of offering a very poor customer service experience, I contacted the forwarder and received the information that the shipment had been returned.

So I reached out again and received no answer.

Ordered from UK and item received was too big. Returned at my cost (shipping to US so was expensive) and ordered an exchange in a smaller size. This was out of stock, so the order was cancelled, but Ripndip refused a refund (store credit only). Consumer Contracts Regulations apply for UK consumers including overseas and Ripndip are in breach so will pursue through Bank but will avoid Ripndip in future and suggest others do the same.

I purchased a Yamaha keyboard online from Ripndip, and they took $76.80 from my PayPal account and assigned an order number. When I inquired about delivery, a company representative, Keyra Navarro, claimed the item isn't carried by Ripndip. I got some of my money back through PayPal. The story is absurd but real. Ripndip is a fraudster operation. Thank goodness I paid with PayPal, which helps in cases like this.

Did not receive clothing i ordered, I was sent a message in whatsapp to confirm my order and i was sent an IP grabber link. They stole all my information and leak my private videos in my phone. My life is ruined. Im contemplating suicide everyday because of the scum on this website. I threatened to tell world my story but they offered to send free clothes as an apology. The parcel came after 3 months (I had forgotten about it at this point) and it was drenched in urine and other bodily fluids (maybe semen). Do not buy from here.

I order lots from RipNDip and never have a problem, but this time I ordered the rolling fatties papers. DO not order them. There is not sticky part on the paper, so the tobacco falls out and the paper falls apart. Sucks. Otherwise I love Rip N Dip

Non-existent customer service. Just wanted to change something for a different size and no replies for now 2 months.

Disgusting customer service literally just out to take money from customers do not purchase made a massive order the sizes were completely untrue and they refused to refund me or exchange and blamed me for not reading there policies which are hidden on there website

Excellent fast shipping all the way to the UK with taxes already dealt with. Stoked to receive good fast communication from customer service over email (even on the weekend) notifications from both Rip n Dip and FedEx tracking my package, and finally a massive freebie stickers page arrived with my items purchased. LOVE this brand - the humour and fun, you give me a reason to live :-D

Bought a jacket. The package could not be canceled in the first place and the 'it will arrive in 4 days' was 15 days ago and it is still not in my country. It took 13(!) days to hand over the package. Completely horrible support.

I bought flip flops that don’t fit. I’m a size 7.5 women’s and the flip flops I received did not fit. They wouldn’t let me return them because I didn’t have the box they came in. Never buying from them again.

Customer Support had a quick response time to mail me back about my concerns regarding the bad reviews. As I've digged in the history, I'd read that it was because of a warehouse issue in the past. Customer support assured me of the situation and clothing that was ordered was delivered within a few days.

I want to clarify I did not buy there deck directly from there site I got it at a store so I can not comment on there official site and how well they handle refunds postage etc but if you see one of there products in a different store definitely get it as there decks are amazing and feel and look high quality a bit expensive I payed around £75 but definitely worth it

Rubbish- zero customer service

Ordered several items, paid a ridiculously high postage cost that specified all tax import costs are included

I am now being hounded by fedex to pay an £25 import charge

Contacted rip n dip 3 times and have been ignored each time

Will never purchase from them again

Do not buy absolutely ANYTHING from this store. I placed the order on 12/07/2023, checked the delivery details and chose MBWAY as the payment method. After payment, the page was redirected to the shopping cart where no order number was generated, however the money had already been withdrawn from my bank account! It was not captive, the payment was completed successfully. I waited a few minutes for the email with the order and payment tracking number, but nothing. I contacted RIPNDIP customer support, who replied that there was no order or payment with my details. I sent proof of payment, and they still denied payment. After exchanging 27 emails with them, they continue to deny everything, do not issue refunds or send the order. I contacted my bank, which is helping me resolve the problem and a fraud complaint will have to be filed with the police. I asked RIPNDIP several times to contact the company's financial department. They continue to deny the sending value. I just don't quote less than 1 because it's not possible.

I ordered grip tape and board, the board came to me damaged and scuffed, and grip tape was in tringle shape destroyed, the package got 0 safety wraps, it's sad how bad is the packaging to eu

Sent wrong item and won’t send the correct one, ended their email with Thanks!

Bad customer service, items were ok but overpriced

Horrible experience with customer service. Ordered for Black Friday messaged there customer support about adding unit number to order and they said they weren’t able to fix it so they automatically cancelled my order without acknowledging me first. Pretty bummed on how they are handling customer service was good when RipnDip was smaller, but now just real horrible customer service unable to fulfill orders

Ripndip ist eine richtig geile Marke💪. Aber was fehlt ist zum Winter start mehr Snowboard Sachen und Ski Sachen ❄️🏂⛷️

The brand image at the top, too bad this is not the case for the quality. I bought different products and I wouldn't recommend any of them, even the free stickers are of poor quality.
It's junk... sold 10 times more expensive. That's what you need to know.