RIPNDIP レビュー 113

I ordered Christmas presents black friday weekend,and 2 days after Christmas still now shipment or even responses back from inquiries asking about said package.Tjey just charged my card and ignored me I haven't even received an itemized confirmation of the sale.Extremely unprofessional at this point I'm doubting I'll ever get my products from them.

Ordered the first week of December with a 12 day estimated ship time and plenty to spare for Christmas. I’ve gotten a number of lame promo emails but no tracking numbers, packages or any information about when this gift will arrive. Checked out social media and there’s plenty of excuses about logistics and unhappy customers with similar no shipped stuff issues. Wish I’d seen that before I committed to the sale.

Bought items from here in the Black Friday sale (late November). Nothing has been shipped. There’s no correspondence from them either even though I’ve emailed them over 20 times to ask for an update and used their online complaints system. I have asked for a refund and still no response!

Absolutely terrible company.... Beware!
Placed an order on the 19th of November, its now Christmas day, and it hasn't even been dispatched. The items were for my sons Christmas presents.
I hope this company and its owners burn!!!

I've order a big order on 21st of November for Christmas it's not here yet and it's Christmas Eve ice never had trouble before but this is ridiculous several people will not get Christmas this year no answers but sure took my oayment out right away very disappointed

Where is my order?? Was advised 7 days for shipping. Been 33 days so far and not even received a tracking number! These are Christmas presents! Customer service just fob you off. A shame as previously was a decent company. Do NOT waste your money!

BEWARE
STEER CLEAR
CRAP COMPANY Ordered goggles on November 29 that have never been shipped and NO ONE ANSWERS THE PHONE OR EMAIL MESSAGES!!!!

Disputed order with PayPal and now scrambling for Christmas alternative.

I don’t like to use foul language but this company SUCKS!!!

Ordered Nov 19, it's now Dec 21 still not even dispatched. I have emailed 5 times they just keep saying it will be next week

Ordered 19th November items for Christmas gifts. Still not received almost a month later...not dispatching within 7-12 days as stated on their website.

never order from Rindip!!! I placed and paid for the order on 05/12, today it's been 14 days and the parcel has still not been sent. The company claims that it's world time and they have an extremely large number of orders, I understand everything, but if it's a problem to pack a T-shirt and send it, it doesn't take several days. The company itself wrote to me that they have 7-12 days for shipping, they keep offering me a refund and canceling the order, but I ordered the t-shirt as a gift, I don't care about the return, but about delivering the order, and they are not able to send it.

Please please please do not buy from this joke of a company. £100 spent, after a month not even dispatched. Tracking said delivered in Salt Lake City? Messaged and confirmed, it hadn’t been and wasn’t likely to be dispatched any time soon. Got a refund. Week to go until Christmas I’m now scrabbling around for gifts for my partner. And they had the audacity to send me a discount code to say sorry! Like I’m ever going to spend a penny with them again!

Three weeks and no order, then I thought i'll read the reviews after that I know I'm in trouble. I'll turn it over to PayPal.

They didn’t send my parcel for over a month. Complained twice and they didn’t do anything. As soon as I asked them to cancel my order and refund me they sent it. Their customer service is awful they are so rude and do not care about any customers. Don’t bother wasting ur money on these scammers

So rude when asked about tracking, I know when I ordered the hoodie and they insisted that it has not been over a month when I know it has been. Very rude email back after I only asked if there way any way I can track my item. So so rude

Ordered three weeks ago , emailed the company and was told my order might not be sent for another week which will almost be a month after I paid and order my items ..if I knew they hold your orders back for such a long time I wouldn't of ordered..I'm mad with myself I didn't read the reviews as I see its a common for them to keep your orders for such a long time..other company's that sell ripndip get your order yove paid for posted ..gutted I paid £16 and won't get posted still in time for Christmas..they don't appear to really care like other company's that they keep you order held back for weeks ..this should be advertised clearly that as they emailed me they don't post orders you pay for untill weeks after . Its says standard delivery and I'm worrying as they don't appear to care or give you dates when it's going to being sent I just got maybe next week .

I second the comment about how this is a great brand ruining their rep by not delivering on their orders. I ordered 4 weeks ago, and there has been no update saying it’s even been dispatched! When I did write, I got a response that was something between clueless and rude. I had ordered 32 days in advance of Hanukkah to receive it by Hanukkah (Dec 18). They responded with “it may be there by Christmas,” which is a week after Hanukkah this year. First, you can’t look at a calendar, and second, it takes 5 weeks to ship out things you put in sale and are trying to get rid of? My ten-year old could do a better job with logistics.

As the previous reviewer stated, every other company I ordered from turned up 3 weeks ago. RipnDip does not care. There is no communication. Get your stuff through Zumiez, Amazon, etc. IF it’s worth it to you. If a company doesn’t want to pay its workers enough to do their jobs, there is something rotting from the center.

Been a Ripndip fan since 2017, have spent thousands on the brand (despite ordering to the UK) and it actually has thoroughly inspired me creatively in my own business approach when I was originally setting up. However, as seems to be a pattern with the other reviews here, ordered on 18/11/22 and still have had no shipping confirmation since then.

Dreadful service, breaking their own shipping policies which they quite happily set themselves and have now changed 4 times (yet still my order is outwith them). Their CS is just so poor as others mention, it's like texting someone who could care less - this is meant to be a successful and well established company so why they're not even bothering to have a few people on this is beyond me.

Seriously let down, both by this experience and by the fact that this will sadly be me last purchase with them as I'm now letting down multiple friends who I'd purchased gifts for. Gutting.

Great brand ruining their rep by not delivering on their orders - ordered 4.weeks ago now and no update saying its even been dispatched! Every other company I ordered from turned up 3 weeks ago.... no communication... shambles... id advise not ordering from this company (such a shame) !!

It's a shame I have to even give them one star. This company is trash. It takes them about a month to even acknowledge that you made an order. Then once they do recognize that you gave them money they will gaslight you with excuses and refuse a refund for something you never received. Do not give this company the chance to steal your money or time. I hope the people behind this company go bankrupt.

extremely long delivery, still didn't get anything from them for nearly 2 months. partly canceled my order after 20 days. didn't return me any money. didnt response on any texts.