RIPNDIP レビュー 113

Beim Kauf wurde eine Lieferzeit von 3-6 Werktagen versprochen, inklusive der Zeit zum Verschicken von 1-3 Werktagen.

Nach über einer Woche (8 Werktage) habe ich dann endlich die Nachricht bekommen, dass das Päckchen verschickt wurde. Der genutzte Versanddienstleister gibt online an, dass er in 2-4 Wochen Päckchen verschifft, von wegen 3-6 Werktage! Es ging auch immerhin einen ganzen weiteren Monat, bis es endlich bei mir ankam.

Kontaktieren des Supports wurde mehrfach ignoriert, erst beim 6. Versuch erhielt ich die Antwort, dass es Ihnen leid tut, wenn ich unzufrieden bin, aber eine Rücknahme oder ein Entgegenkommen seien ausgeschlossen.

Nie wieder bestellen bei RipnDip!

Terrible company I wouldn’t ever buy anything from them again. It clearly states in the email I received that I could exchange my items and they wouldn’t even do that. Because of discounted price, I wonder why they were discounted? Maybe because a size 9 was like a size 6? Scam company

I had a problem caused by the uk courier delivering to the wrong address. Ripndip customer service can not be faulted. The problem was not their fault and their communication with me was excellent, quick and professional

I purchased 8 items from them at once. Ended up receive only 7. It was hard to find their customer service line as if they try to hide it. When I talked to them they just keep denying and blame it on courier. After a few emails they just stopped replying completely.
Poor products managing, poor customer service, poor quality long sleeve shirt. At least it didn't take long for the order to arrive but their coupon was no use and free gifts also did not arrive. VERY DISAPPOINTING

I ordered a hoodie and a t-shirt over two months ago. Due to the courier's track, the package was sent and received but I never received anything, absolutely nothing. Two days ago I received an email telling me how my orders will be returned to the sender without me ever asking for something like that.
I asked RipNDip customer support for help asking for a refund, they keep telling me that the orders have been shipped. Nothing else. An absolute bummer.
DO NOT BUY FROM THIS S**T COMPANY - THEY ARE JUST GOOD TO TAKE YOUR MONEY AND DISAPPEAR!

Their t-shirts size is not true they come really small and I'm very disappointed because they are not going to exchange for a medium size customer service is not good. And again their size chart is not real. If you buy on sale they don't exchange!!! I don't like the quality and I'm not going to buy ever again !!!!

Stampa ignobile, soldi buttati. Maglietta rovinata dopo il primo lavaggio che manco un acquerello. Sì carine le grafiche, ma andate in c**o

I’ve ordered from RIPNDIP 3 times…. Only one out three orders have arrived with the correct items. First time- fine. Second time- never got here. Now my third time, I am missing an item that I have paid for. However RIPNDIP have introduced a new system where YOU, the customer, have to pay extra just to make sure your order is “guaranteed” to arrive in full. To make matters worse, order protection price is based on how much you’ve spent, for example, I spent £40 so I have to spend another £40 for protection. Still waiting for a reply but I doubt they will offer me any sort of compensation because I didn’t spend extra money so they can do their job properly.

fool me once, shame on you, fool me twice, shame on me!

Absolute scammers! It is beyond me that they are able to get away with this!!! I’m fuming. I’ve had enough!

3 months later and the order is only delivered because I charged it back with the payment provider. Funny how as soon as I dispute the payment a few days later they provide a reference and have finally sent it, yet I’d heard nothing before hand since the order in November. I wouldn’t buy from this place anyway it was a Christmas gift so it’s no use to me now

Order placed on December 6th
Still haven’t received it.
Worst customer service, they say they still processing g the order , that they do have the products in stock , but are having problems to find them!!!

Another black Fri order never delivered.
A couple of emails to say they were working on my November order before getting the silent treatment when asking for a refund.
Chargeback issued and suddenly they were responsive again - money returned. Awful service. Why take on so many orders with no way to fulfil.

Received broken goods and they refused to pay for the return or refund the item. Fraudelent seller - beware!

As per the other recent reviews, placed an order during their Black Friday sale. 2 Months on and still no delivery. Any email replies from them simply says they are working hard to fulfil orders and that i should receive soon. I'm pretty sure that they have no intention of fulfilling the majority of these Black Friday orders. If they really were struggling to fulfil orders, why then did they then run another promotion for the Xmas period?

Horrible experience. Currently I am in the process of getting a chargeback from my bank, because they are ignoring my request to issue a refund. Order was placed on 29th of November. I agreed to wait at first, but on January 2nd I asked for a refund, as they couldn't give me shipping information. Since then I am being ignored - today is 13th of January.

They do not even deserve one star. For such a large company, I can’t believe how terrible this experience has been. Ordered on Nov 25th and as of today, Jan 6th, still zero updates on when they will be shipping my order. I’ve received canned responses, only because I’ve emailed first. There has been ZERO updates from RIPNDIP. I will be also reporting them to BBB. They’ve lost a customer, a mom of teen boys. We will never purchase from them again. I think we too, were scammed.

Edit: Jan 19th, received an email saying my order was shipped (FINALLY), but the tracking # does not provide a timeline of expected delivery. We'll see how long this part takes, it's only been two months...

Absolutely abysmal service from a company as big as this. Long wait times, awful communication, complete mess. Quality of everything they make is also subpar, bought many things over the years and they all end up with holes in. Don't be fooled by their designs, they clearly don't care much about the customer.

Do not buy on the website ! I have never recieved the order and they just ignore the comms sent ! Worse customer services ever !

Placed an order on Dec 8th for Christmas gifts for my kids. Still have not shipped.. today is Jan 4th. Customer service stopped responding. Will dispute the charges with my credit card company.

Ordered items in late November, and I am still waiting for the shipment confirmation at the start of January. The only response I received was that they are dealing with a large volume of orders. So disappointing and unprofessional. Do not buy from them

Made my order November 21st 2022, still no tracking number and it haven’t been shipped yet!