I reached out to Nolan a few months back about utilizing the equity in my home. Decided it wasnât the right time but he continued to follow up and let us know he was still available if we ever needed... ãã£ãšèŠã
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Nancie Henderson was outstanding during one of the toughest transactions Iâve had in a decade. This was a complex sale involving a divorced couple, attorneys, and many moving parts. Through every cha... ãã£ãšèŠã
Still didn't close yet, was supposed to on 10/5/26 but not just once but twice the paperwork was not completely filled out by Rocket Mortgage like it should have been. Documents I pre-signed had to be... ãã£ãšèŠã
Tom, and Mia, have been extremely patient with us, always fast to answer and respond to all of our questions. We tried another mortgage company first, before Rocket & it was a disaster . Thats how we... ãã£ãšèŠã
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With a nationwide network of partners and locations, we deliver the title and closing solutions you needâwhen and where you need them. Our responsive team, paired with best-in-class technology, makes every transaction smoother.
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- rocketclose.com
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The prompt response the ease of access
The prompt response the ease of access. They made it almost fun to be in the house buying experience. Every team member was spectacular to work with.
Great experience everyone was extra helpful and patient!
I started my home buying experience on July 30th 2026. Nikki Wyatt was my loan officer she was absolutely great 10+âïž. The rest of my team Matthew Cristiano, and Ben Holtquist also absolutely great 10+âïž. We closed on my loan August 31st 2026. For a first time home buyer they made my experience perfect!! Thanks again Rocket Mortgage
The person that prepared our documentsâŠ
The person that prepared our documents was rude and did not help in any manner. When purchasing a home not everyone knows the ins and outs of the process. I asked questions and was told to refer to my attorney that I did not have. We didnât use attorneys for this process. She didnât even try to put me in a direction of someone who could explain the documents I was being rushed to sign. I would definitely say next time I hope to not use rocket mortgage or have someone more knowledgeable to assist the process.

Rocket Close ããã®åç
The closing was rather chaotic
The closing was rather chaotic. Closer had another appointment scheduled right after ours. Closer left the meeting without giving buyer (us) a copy of paperwork.

Rocket Close ããã®åç
Property tax proration done incorrectlyâŠ
Property tax proration done incorrectly for Montgomery County, OhâŠ. With refusal to correct in response to my complaint⊠costing me $700 more than what should have been.
Closing statement sent to me after 5 pm
Local (due to california based Rocket Close group failure to recognize need to provide during Ohio busuness hours.)
Very accurate and professional
I have signed all the closing documentsâŠ
I have signed all the closing documents and was told my check would be here Friday and I still have not received it. I have left call to Derek Stockel and no return callDerek Stockel told me my rate was going to be 8
05 and I am paying 8.65. The request for documents was a disaster, he kept asking me for documents peace meal instead of a list which really delayed the process. Other lenders have advertised money in a week with 7.63 rate with my credit score, Fifth Third Bank. I would never recommend Rocket mortgage to any one. You lied to me to many times.

Rocket Close ããã®åç
The young lady heather was excellent
The young lady heather was excellent. We were very pleased with her.
Everything from the initial onlineâŠ
Everything from the initial online inquiry to deposit of the funds was seamless and with great communication / dialogue!
You have a great team member Tyler and our Notary was perfect too!
This took way longer than it shouldâŠ
This took way longer than it should have. The lack of communication and having to call up multiple times to ask what I needed to do or if they needed anything. Having to provide a lean document twice.. and didnât even know until 2 or 3 weeks later. Left in the dark for over a week just to find that out when it wasnât even uploaded on my rocket mortgage account.. I had to keep calling to make sure we were on track and what was the next step. So disappointed how this was handledâŠ

Rocket Close ããã®åç
Everything was absolute wonderful tillâŠ
Everything was absolute wonderful till we was suppose to get our credit card pay off checks, they misspelled the address on it and thank goodness the person it did go to we knew.
My experience was
My experience was, it was fast. It was informative. It was always up-to-date and any question I had was answered for me and all the people that I talk to were pleasant to work with !
The closing call was great
The closing call was great. It went fast and real easy to follow. Good experience will recommend.
Being able to close online
Being able to close online, review and sign all the documents before closing made the entire process easier.
Great to work with
Great to work with, very friendly and got things done fairly quickly.
Easy as pie
The app was easy to keep the process going ! Quick, easy and clear instructions that even I could handle ! The closing was even easier ! Thanks for helping me handle things without any stress !!
From the first phone call i made to theâŠ
From the first phone call i made to the last, everyone i talked to was polite and respectful They were all helpful with every question i had Start to finish was literally barely over thirty days They move quick !!! ððð
The experience was great and fast
The experience was great and fast. They did all the paperwork and made everything incredibly easy for us. Would definitely recommend.
Very professional and thorough
Very professional and thorough. Good to have opportunity to read in advance as well. Respectfully Liz
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