Rocket Close レビュヌ 

8,584
•
TrustScore 5段階評䟡の4.5

4.5

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I reached out to Nolan a few months back about utilizing the equity in my home. Decided it wasn’t the right time but he continued to follow up and let us know he was still available if we ever needed... もっず芋る

5぀星のうち5の評䟡

Nancie Henderson was outstanding during one of the toughest transactions I’ve had in a decade. This was a complex sale involving a divorced couple, attorneys, and many moving parts. Through every cha... もっず芋る

5぀星のうち1の評䟡

Still didn't close yet, was supposed to on 10/5/26 but not just once but twice the paperwork was not completely filled out by Rocket Mortgage like it should have been. Documents I pre-signed had to be... もっず芋る

5぀星のうち5の評䟡

Tom, and Mia, have been extremely patient with us, always fast to answer and respond to all of our questions. We tried another mortgage company first, before Rocket & it was a disaster . Thats how we... もっず芋る

䌁業情報

  1. 暩原䌚瀟

圓該䌁業による蚘述

With a nationwide network of partners and locations, we deliver the title and closing solutions you need—when and where you need them. Our responsive team, paired with best-in-class technology, makes every transaction smoother.


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4.5

優良

TrustScore 5段階評䟡の4.5

8584件のレビュヌ

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.5

すべおのレビュヌ

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5぀星のうち5の評䟡

Great experience everyone was extra helpful and patient!

I started my home buying experience on July 30th 2026. Nikki Wyatt was my loan officer she was absolutely great 10+⭐. The rest of my team Matthew Cristiano, and Ben Holtquist also absolutely great 10+⭐. We closed on my loan August 31st 2026. For a first time home buyer they made my experience perfect!! Thanks again Rocket Mortgage

2026幎8月31日
5぀星のうち1の評䟡

The person that prepared our documents


The person that prepared our documents was rude and did not help in any manner. When purchasing a home not everyone knows the ins and outs of the process. I asked questions and was told to refer to my attorney that I did not have. We didn’t use attorneys for this process. She didn’t even try to put me in a direction of someone who could explain the documents I was being rushed to sign. I would definitely say next time I hope to not use rocket mortgage or have someone more knowledgeable to assist the process.

2026幎8月31日
Rocket Close ロゎ

Rocket Close からの回答

Hi . Thank you for taking the time to share your feedback with us. We're sorry you're having this experience. Our resolution team will look into this further and will reach out to you for additional information.

5぀星のうち2の評䟡

The closing was rather chaotic

The closing was rather chaotic. Closer had another appointment scheduled right after ours. Closer left the meeting without giving buyer (us) a copy of paperwork.

2026幎8月24日
Rocket Close ロゎ

Rocket Close からの回答

Hi . Thank you for taking the time to share your feedback with us. We're sorry you're having this experience. Our resolution team will look into this further and will reach out to you for additional information.

5぀星のうち2の評䟡

Property tax proration done incorrectly


Property tax proration done incorrectly for Montgomery County, Oh
. With refusal to correct in response to my complaint
 costing me $700 more than what should have been.

Closing statement sent to me after 5 pm
Local (due to california based Rocket Close group failure to recognize need to provide during Ohio busuness hours.)

2026幎9月4日
5぀星のうち1の評䟡

I have signed all the closing documents


I have signed all the closing documents and was told my check would be here Friday and I still have not received it. I have left call to Derek Stockel and no return callDerek Stockel told me my rate was going to be 8
05 and I am paying 8.65. The request for documents was a disaster, he kept asking me for documents peace meal instead of a list which really delayed the process. Other lenders have advertised money in a week with 7.63 rate with my credit score, Fifth Third Bank. I would never recommend Rocket mortgage to any one. You lied to me to many times.

2026幎8月29日
Rocket Close ロゎ

Rocket Close からの回答

Hi . Thank you for taking the time to share your feedback with us. We're sorry you're having this experience.

5぀星のうち1の評䟡

This took way longer than it should


This took way longer than it should have. The lack of communication and having to call up multiple times to ask what I needed to do or if they needed anything. Having to provide a lean document twice.. and didn’t even know until 2 or 3 weeks later. Left in the dark for over a week just to find that out when it wasn’t even uploaded on my rocket mortgage account.. I had to keep calling to make sure we were on track and what was the next step. So disappointed how this was handled


2026幎9月5日
Rocket Close ロゎ

Rocket Close からの回答

Hi . Thank you for taking the time to share your feedback with us. We're sorry you're having this experience. Our resolution team will to look into this further and will reach out to you for additional information.

5぀星のうち5の評䟡

Easy as pie

The app was easy to keep the process going ! Quick, easy and clear instructions that even I could handle ! The closing was even easier ! Thanks for helping me handle things without any stress !!

2026幎8月28日

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