レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Shipped me two items completely wrong. Made me pay to ship it back to get a full refund. I shipped it back and they refused the package and then will only offer me partial credit. They do not pay fo... もっと見る

5つ星のうち1の評価

Rückversand ist wiederholt durch Auslastung des Systems (?) nicht möglich. Man soll es zu einem späteren Zeitpunkt wiederholen.. war aber das gleiche Problem. Der günstigste Versand nach Belgien, wohi... もっと見る

5つ星のうち5の評価

War erst skeptisch aber hab’s mal ausprobiert und bin echt positiv überrascht. Habe zwar keine Bestell-Bestätigung bekommen oder Rechnung bei email, dafür konnte ich die Sendung gut nachverfolgen so d... もっと見る

5つ星のうち4の評価

Honestly you get what you pay for - poor quality (usually) and low price. But cannot fault them, I've placed many orders and have had nothing but positive experiences, with shipping taking less ti... もっと見る

企業情報


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2.1

期待以下

TrustScore 5段階評価の2

2820件のレビュー

5つ星
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2つ星
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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Sprog....

Jeg prøvede at bestille nogle toppe.
Men når jeg angav at det var til Danmark, blev alt tekst fra engelsk til tysk....
Hvorfor?.... jeg forstår engelsk.... det et sandt at Tyskland er min nabo, men jeg kan ikke tysk længere, og engelsk er stemplet som et universelt sprog....

2023年9月30日
自発的なレビュー
Romwe ロゴ

Romwe からの回答

Hej, vi beklager ulejligheden.
For at beskytte dit privatliv foreslår vi, at du kontakter vores kundeservice via dette link: https://www.romwe.com/robot?page=navigationBar.
Skriv venligst dit spørgsmål direkte i meddelelsesfeltet for at få et svar eller en løsning.
Hvis svarene ikke stemmer overens, bedes du beskrive problemet i detaljer og indsende en billet for at få manuel service. Vi vil tilbyde en ordentlig løsning til dig så hurtigt som muligt. Tak og hav en god dag!❤️

5つ星のうち3の評価

Buy most of their clothes from Shien

Buy most of their clothes from Shien! Haven't used the application really when I tried to do it, it was in German only. I think I will stick to Shein. Such a shame I had a coupon but the website/application has a lot of bad reviews.

2023年9月18日
自発的なレビュー
Romwe ロゴ

Romwe からの回答

Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this link: https://www.romwe.com/robot?page=navigationBar.
Please type your question directly in the message box to get an answer or solution.
If the answers don't match, please go ahead and describe the issue in detail and submit a ticket to get manual service. We'll offer a proper solution for you asap. Thank you and have a nice day!❤️

5つ星のうち1の評価

Ils m'ont envoyé un e-mail comme quoi…

Ils m'ont envoyé un e-mail comme quoi mon colis avait été livré mais je n'ai rien reçu c'est des voleurs ils ne veulent pas me rembourser

2023年7月20日
自発的なレビュー
Romwe ロゴ

Romwe からの回答

Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this link: https://www.romwe.com/robot?page=navigationBar.
Please type your question directly in the message box to get an answer or solution.
If the answers don't match, please go ahead and describe the issue in detail and submit a ticket to get manual service. We'll offer a proper solution for you asap. Thank you and have a nice day!❤️

5つ星のうち3の評価

I ordered it to Florida

I ordered it to Florida. It was in Georgia now is going CHINA to be sent to Florida. They have really nice clothes but yo. I'm one state down. Why you send to to China when it was a 7 hour drive or a quick flight to me. But instead their sending it across the world to come to me.

2023年6月7日
自発的なレビュー
Romwe ロゴ

Romwe からの回答

Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this link: https://www.romwe.com/robot?page=navigationBar.
Please type your question directly in the message box to get an answer or solution.
If the answers don't match, please go ahead and describe the issue in detail and submit a ticket to get manual service. We'll offer a proper solution for you asap. Thank you and have a nice day!❤️

5つ星のうち1の評価

Jamais reçu mon colis

Jamais reçu mon colis, ça fait depuis Janvier, inadmissible.

2023年1月20日
自発的なレビュー
Romwe ロゴ

Romwe からの回答

Bonjour, nous sommes désolés pour la gêne occasionnée.
Pour protéger votre vie privée, nous vous suggérons de contacter notre service clientèle par le biais de ce lien : https://www.romwe.com/robot?page=navigationBar.
Veuillez saisir votre question directement dans la boîte de message pour obtenir une réponse ou une solution.
Si les réponses ne correspondent pas, veuillez décrire le problème en détail et soumettre un ticket pour obtenir un service manuel. Nous vous proposerons une solution adéquate dans les plus brefs délais. Merci et bonne journée!❤️

5つ星のうち1の評価

Cheap rubbish returned item still…

Cheap rubbish returned item still waiting for a refund very hard to contact

2023年4月5日
自発的なレビュー
Romwe ロゴ

Romwe からの回答

Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this link: https://www.romwe.com/robot?page=navigationBar.
Please type your question directly in the message box to get an answer or solution.
If the answers don't match, please go ahead and describe the issue in detail and submit a ticket to get manual service. We'll offer a proper solution for you asap. Thank you and have a nice day!❤️

5つ星のうち1の評価

Be aware of this company

Be aware of this company. I believe I made an account with them years ago but I never bought anything. Anyways I find out from my credit report that my data has been found on the dark web from this Romwe account.

Tried to email them to find out what's going on and how it's going to be sorted and still yet no reply. Just beware.

2023年3月20日
自発的なレビュー
Romwe ロゴ

Romwe からの回答

Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this link: https://www.romwe.com/robot?page=navigationBar.
Please type your question directly in the message box to get an answer or solution.
If the answers don't match, please go ahead and describe the issue in detail and submit a ticket to get manual service. We'll offer a proper solution for you asap. Thank you and have a nice day!❤️

5つ星のうち1の評価

données piratées

Je me suis rendu sur leur site en 2018 et j'ai reçu un signal de mon ordinateur m'informant que j'ai été piraté et en consultant mes données il m'a été indiqué que c’était lorsque j'étais sur le site de romwe que mes mots de passe et données ont été volés ou divulgués....bref je n'irai plus jamais sur leur site

2023年2月7日
自発的なレビュー
Romwe ロゴ

Romwe からの回答

Bonjour, nous sommes désolés pour la gêne occasionnée.
Pour protéger votre vie privée, nous vous suggérons de contacter notre service clientèle par le biais de ce lien : https://www.romwe.com/robot?page=navigationBar.
Veuillez saisir votre question directement dans la boîte de message pour obtenir une réponse ou une solution.
Si les réponses ne correspondent pas, veuillez décrire le problème en détail et soumettre un ticket pour obtenir un service manuel. Nous vous proposerons une solution adéquate dans les plus brefs délais. Merci et bonne journée!❤️

5つ星のうち1の評価

I retried to order for literally 15 £…

I retried to order for literally 15 £ and they declined my order. I will never try again. Thanks for letting me know that this website is scam and nobody who actually wants to receive something should use it!!!!
This is a scam
Do not order
Do not order
Thank you for rejected my order now I'll leave bad comment everywhere possible...

2023年1月13日
自発的なレビュー
Romwe ロゴ

Romwe からの回答

Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this link: https://www.romwe.com/robot?page=navigationBar. Please enter 【Contact Agent】and submit a ticket to get manual service. We'll offer a proper solution for you asap. Thank you and have a nice day!❤️

5つ星のうち1の評価

SCAMMERS Absolutely not.

Do NOT think you are going to get good customer support. They wanted me to keep badly fitting jeans that were not as described for a 50% refund! They have messed me around for so many days back and fourth just for a label! They have now messed me around with posting it back! I paid $17 and they REFUSE to refund it. They are a company who are not for the customers and I would advise against them.

Edited to add: The outcome was days of denying me my refund of postage. I challenged them with consumer law, they don’t care of course. They then tried saying they hadn’t received my parcel.. literally games and games and on top of that they still had the nerve to take over $10 MORE off the refund. It’s ok. I’m an amazing customer and if I find companies who are amazing I am loyal. This experience has made me look into the ways in which these China based companies produce their stuff and wow, what an eye opener. This ROMWE company is SHIEN. They are currently in 50 federal court cases.. Obviously people are waking up like I definitely have and realised there is better quality companies out there… This experience has helped me tell them to kiss my a*** goodbye. I would rather pay that little extra for better fitting clothing and better quality.

The little comment they leave below about “we are so sorry blah blah let us help you “ is all absolutely BS. They will play a little game and run you around. Their businesses are going under anyway because people have had enough

2023年1月21日
自発的なレビュー
Romwe ロゴ

Romwe からの回答

Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this link: https://www.romwe.com/robot?page=navigationBar. Please enter 【Contact Agent】and submit a ticket to get manual service. We'll offer a proper solution for you asap. Thank you and have a nice day!❤️

5つ星のうち4の評価

Great clothes and easy returns

Some products have not the best quaality, but you can tell by the pictures. Other stuff is great and the price is amazing.
This is were I buy the majority of my clothes now, as returning items is easy, and the parcels don't take long to arrive.

2023年1月12日
自発的なレビュー
5つ星のうち5の評価

Romwe is my favorite store!

I have been a consistent shopper with Romwe for years. I am always happy with the prices ,the coupons , the fast shipping and the amazing product quality! I recommend Romwe to all my friends and family pretty often and any who end up buying from there become just as obsessed as I am!

2023年1月6日
自発的なレビュー
5つ星のうち5の評価

This app is absolutely perfect

This app is absolutely perfect! Never have I found a place I can find affordable clothes that I actually freakin love!! All of my favorite things are from ROMWE. I’m extremely thankful for the app!
This app has given me the freedom to find clothes in so many different styles and sizes that I can afford. As a genderfluid person with not much money this app has really helped me find clothes that let me express myself and I’m forever thankful for it! This app has given me the freedom to find clothes in so many different styles and sizes that I can afford. As a genderfluid person with not much money this app has really helped me find clothes that let me express myself and I’m forever thankful for it! I love their dresses, skirts, shorts, shirts, pants, boots, shoes, accessories, even home decor, and other things! There are so much amazing products on the website/app! I’ve rarely ever had a problem! Only problem was getting the wrong size and that’s on me!

2023年1月6日
自発的なレビュー
5つ星のうち5の評価

I love romwe

Great customer support and quick shipping, my items always arrive on time and if I have a problem they can always solve it!!!

2023年1月6日
自発的なレビュー

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