Ella was really helpful and sorted out our registrations. She listened to what the issues were, then sorted it out promptly and capably. A great service - many thanks!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Fantastic experience Ella was very patient and helpful. Guided me through the the change of ownership online as I was having problems with and made clear with her instructions. So big thank you from... もっと見る
企業が回答しました
The registration form (form 8) would not work on line. Telephone answered in about 8 minutes by Olivia. She was pleasant, calm, patient, understanding and very professional. There was a history of is... もっと見る
企業が回答しました
The cost of registering a puppy is extortionate. Moreover the waiting time to have your registration completed and have the documents posted to you is unacceptable. This has been going on for years. I... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are the largest organisation in the UK devoted to dog health, welfare and training. Our objective is to make a positive difference to dogs and their owners. We run the UK's largest registration database for pedigree dogs and an activity register for crossbreed dogs.
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最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 77%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
One less stress
Problems resolved, no fuss. Great customer service much appreciated.

The Royal Kennel Club からの回答
Lauren was amazing
Lauren was amazing . Very polite and helpful. Thank you for being patient and understanding . 🙂

The Royal Kennel Club からの回答
The young lady was very friendly
The young lady was very friendly, polite and efficient in dealing with my change of ownership for my new puppy.

The Royal Kennel Club からの回答
Natalie did a great job.
Natalie did a great job.
The wait in the phone was too long…

The Royal Kennel Club からの回答
Natalie from the kennel club talked us…
Natalie from the kennel club talked us through everything and made it so easy …brilliant service . Thankyou Natalie

The Royal Kennel Club からの回答

The Royal Kennel Club からの回答
Charlotte was wonderful and talked me…
Charlotte was wonderful and talked me through the whole process! After the computer kept timing me out.
Charlotte you are a real gem. Thanks so much!!

The Royal Kennel Club からの回答
Loren was extremely patient & helpful…
Loren was extremely patient & helpful resolving our query.

The Royal Kennel Club からの回答
Great online help using new resources
Gloria was so helpful taking me through newly launched online services. Very much appreciated

The Royal Kennel Club からの回答
Excellent telephone service
Fantastic assistance over the phone, Natalie was able to make the amendments needed to change a dogs details after the original owner used the wrong form.

The Royal Kennel Club からの回答
SLOW, and behind in terms of DNA technology…
Phoned today to get in touch regarding my Pedigree Poodles paperwork. I was told that without some missing papers from one parent that I could not register my dog with the KC (UK). The only way for me to do this would be to contact the original breeder whose number is no longer in use. Despite having my dogs DNA tested with certificates of 100% purebred status and additional vet verification of breed standards. I decided to opt for another Kennel Club and also for the purpose of registering any future litters I intend to have.
Despite the aforementioned it was tedious to get through on the line with many, many different options often looping back through if unfamiliar to the service.
They also could not use his DNA profile to link his family “papers” or his place in the line…
All in all I’d say there loss, to the extend
of any future DNA’s will not be carried out using them or their affiliates. I spend a lot on tests with over 300 tests on one of my pets. I will also use another provider to register any future litters.
I feel and also from what I’ve seen written on line this place is falling to the wayside, everything typed/written to the extent that it could hold more weight than an actual DNA test carried out in a professional lab via scientists. Technologically speaking this place is light years behind and they are losing out on customers far and wide.

The Royal Kennel Club からの回答
Kennel Club Polite & Professional
Kennel Club
Staff always extremely polite and very professional.
I'll recommend Kennel Club without any type of doubts.
5 Star

The Royal Kennel Club からの回答
Excellent service.
I have had excellent help with my online litter registration from Gloria, who was very patient, and nothing was too much trouble.

The Royal Kennel Club からの回答

The Royal Kennel Club からの回答
Speedy response and solution to my issue
My issue was dealt with in a courteous professional manner.
I was made to feel valued by the member of staff who dealt with my query
The member of staff created a solution to my issue in a swift and efficient manner
I was really pleased with the experience and my confidence in the Kennel Club has greatly increased

The Royal Kennel Club からの回答
Other than the long automated intro
Other than the long automated intro, Amanda who dealt with my enquiry was very helpful and speedy and offered a very positive outcome to my query.

The Royal Kennel Club からの回答
I was made to feel assured at all times…Gloria is a five star lady who goes the extra mile to excel in her services
I was made to feel assured at all times & Gloria was very very helpful,
Nothing was too much trouble
Thank you so much Gloria for your five star service

The Royal Kennel Club からの回答
Laren was fantastic sorted all my…
Laren was fantastic sorted all my problems out thanks

The Royal Kennel Club からの回答

The Royal Kennel Club からの回答
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