The Royal Kennel Club レビュー 

1,898
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Ella was really helpful and sorted out our registrations. She listened to what the issues were, then sorted it out promptly and capably. A great service - many thanks!

5つ星のうち5の評価

Fantastic experience Ella was very patient and helpful. Guided me through the the change of ownership online as I was having problems with and made clear with her instructions. So big thank you from... もっと見る

企業が回答しました

5つ星のうち5の評価

The registration form (form 8) would not work on line. Telephone answered in about 8 minutes by Olivia. She was pleasant, calm, patient, understanding and very professional. There was a history of is... もっと見る

企業が回答しました

5つ星のうち2の評価

The cost of registering a puppy is extortionate. Moreover the waiting time to have your registration completed and have the documents posted to you is unacceptable. This has been going on for years. I... もっと見る

企業が回答しました

企業情報

  1. 動物保護団体

当該企業による記述

We are the largest organisation in the UK devoted to dog health, welfare and training. Our objective is to make a positive difference to dogs and their owners. We run the UK's largest registration database for pedigree dogs and an activity register for crossbreed dogs.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

1898件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 77%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(1,898)

過去12か月のレビュー数: 150

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The advisor Natalie

The advisor Natalie, was professional and friendly, took time to understand the problem I was having and found the solution. She was absolutely brilliant and world make me confident to use and recommend the kennel club.

2025年7月28日
自発的なレビュー
The Royal Kennel Club ロゴ

The Royal Kennel Club からの回答

Thank you very much for your review. We appreciate the time taken.

5つ星のうち5の評価

I was enquiring about my litter…

I was enquiring about my litter registration today, Liv was great, and got straight onto and got it processed.
Thank you.

2025年7月28日
自発的なレビュー
The Royal Kennel Club ロゴ

The Royal Kennel Club からの回答

Thank you very much for your positive feedback

5つ星のうち5の評価

Contacting from overseas I wrongly…

Contacting from overseas I wrongly anticipated a stressful time The kennel club were so helpful and so quick to respond it is very much appreciated
Well done

2025年7月25日
自発的なレビュー
The Royal Kennel Club ロゴ

The Royal Kennel Club からの回答

Thank you for taking the time to leave us a review, we really appreciate it

5つ星のうち1の評価

Not happy

Im not the kind of person to complain but me and my family took our dog, Oakley, to kennel club thinking it would be a nice place for our dog to go to whilst we went to Dorset for 2 days. It looked cosy and comfy indoors, but little did we know, there was another part to this place. We had bones for our dog as he is a labrador and needs something to chew. But this is where it gets frustrating. So, we collected our dog after being on holiday and we came back to him looking terribly tired and a sore throat from barking. It was obvious that he didn't enjoy this experience and had been lied to because he hadnt been given his bones that he BIT THROUGH HIS HARNESS!!!! Not happy and won't be leaving our dog here with people who dont know how to really look after dogs that need more attention than they thought

2024年8月10日
自発的なレビュー
The Royal Kennel Club ロゴ

The Royal Kennel Club からの回答

We are very sorry for your experience but we believe you may have confused us with another organisation.

The Kennel Club are the largest organisation in the UK devoted to dog health, welfare and training. Our objective is to make a positive difference to dogs and their owners.

We now represent the interests of all responsible dog owners to ensure that dogs are welcome throughout society. In 1988, we published the Canine Code and in 1992 The Kennel Club Good Citizen Dog Scheme was set up to promote responsible dog ownership, to enhance our relationship with our pets and to make the community aware of the benefits associated with owning a dog.

The Kennel Club offices are located in London and Aylesbury but we do not run boarding for dogs whist owners are on holidays without their pet.

Once again we are sorry for your experience but hope you understand that we are not the company you boarded Oakley with.

5つ星のうち5の評価

Marie was fantastic patient and…

Marie was fantastic patient and helpful. Great experience speaking to someone over the phone today for the first time. she made me feel at ease she was very knowledgeable. 5star *****

2025年7月22日
自発的なレビュー
The Royal Kennel Club ロゴ

The Royal Kennel Club からの回答

Thank you very much for your review. We appreciate it.

5つ星のうち5の評価

Great customer service

Great customer service. Liv happy to help guide me through the process to ensure that I have what I need quickly. Thank you so much for your support.

2025年7月22日
自発的なレビュー
The Royal Kennel Club ロゴ

The Royal Kennel Club からの回答

Thank you for taking the time to leave us your review. We appreciate it.

5つ星のうち5の評価

Merging accounts

Rang up and advisor listened to the problem about email address and happily helped and got it sorted aswell contacting another department for me thank you again for your help

2025年7月16日
自発的なレビュー
The Royal Kennel Club ロゴ

The Royal Kennel Club からの回答

Thank you for your review. We appreciate it.

5つ星のうち5の評価

loren…an asset.

Spoke with a lady called loren today,she was absolutely fantastic,nothing was too much trouble for her,dealt with my enquiry perfectly,she was a pleasure to deal with.

2025年7月15日
自発的なレビュー
The Royal Kennel Club ロゴ

The Royal Kennel Club からの回答

Thank you for taking the time to leave us your feedback.

5つ星のうち5の評価

Query sorted

Today I had a query regarding an import registration, I spoke to Loren who was extremely helpful and knowledgeable.
She helped me with my initial enquiry and then sorted another problem that I merely mentioned briefly.
I’m very grateful for the help and advice

2025年7月14日
自発的なレビュー
The Royal Kennel Club ロゴ

The Royal Kennel Club からの回答

Thank you for your review. We really value it.

5つ星のうち5の評価

I found Gloria very helpful and…

I found Gloria very helpful and understanding to my situation with my dog She’s very helpful and put me through to the right department that I needed to speak to.sort things out 😄

2025年7月8日
自発的なレビュー
The Royal Kennel Club ロゴ

The Royal Kennel Club からの回答

Thank you for your review. We really appreciate it.

5つ星のうち5の評価

Gary was very polite

Gary was very polite, professional, helpful and generally pleasant to interact with

2025年6月23日
自発的なレビュー
The Royal Kennel Club ロゴ

The Royal Kennel Club からの回答

Thank you for your review

5つ星のうち5の評価

Took time and patience with my queries…

Took time and patience with my queries and successfully solved my problems, Over the moon to know my puppies KC registration is in order and helped to make it successful Gloria you are one very special person the KC have x

2025年6月17日
自発的なレビュー
The Royal Kennel Club ロゴ

The Royal Kennel Club からの回答

We appreciate your review. Thank you.

5つ星のうち1の評価

Very difficult contact

Very difficult contact. Long waiting time for the phone to be picked up. There is no possibility to send an email. Where can I find an email address? Not everyone has time to sit by the phone for hours. It is much easier to write an email, but there are no email addresses on the Kennel Club website. Lack of respect for customers.

2025年6月17日
自発的なレビュー
The Royal Kennel Club ロゴ

The Royal Kennel Club からの回答

Thank you for your feedback.

We are sorry that you had a long wait for your call to be answered by our call centre which can be very busy at times.

You can contact us using our Help Centre https://www.thekennelclub.org.uk/about-us/help-centre/

We have been unable to find an account for you so have been unable to reach out and try to help you resolve your issue.

If you would like to make a complaint please check our complaints policy for where best to direct your complaint https://www.thekennelclub.org.uk/policies/customer-complaints-policy/

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報