The team from Safari.com has been very competent in advising and making offers for wonderful places to book. They always responded immediately and very friendly to all questions and offered great sup... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Everyone at safari.com was super helpful, extremely knowledgeable and very detail orientated. Especially our advisor Lynn Bowers. From the initial enquiry, right up until our trip she was always the... もっと見る
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This is our second time usingSafari.com because they did great job the first time. They made booking the trip easy and seamless. You have no worries because they think of everything. Friendly professi... もっと見る
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Cearl was an absolute jewel sorting through variations as well as suggesting options. Very easy and quick to work with!
企業情報
当該企業による記述
Why can't the experience of a lifetime be effortless to plan? At Safari.com, we handle every detail to ensure your journey is seamless and memorable. Share your details and an expert will reach out to assist you.
Full Service At No Additional Cost and Best Price Guarantee
Africa's Leading Safari Company 2024 & 2025. One dedicated specialist, complimentary travel insurance, and no markup on lodge rates.
Winner of Africa's Leading Safari Company at the World Travel Awards in 2024 and 2025, SAFARI.COM has been trusted by over 59,000 travellers since 2006.
Here's why:
Your own dedicated safari specialist stays with you from your very first enquiry through to your return home. One point of contact who knows your trip inside out, before, during, and after your safari.
You pay the same rates as booking directly with the lodges. We earn our income from commissions paid to us by our suppliers, which means our expert advice and fully tailor-made itineraries cost you nothing extra. Should you find a better like-for-like rate, we will match it.
Every new booking includes complimentary travel insurance with up to $5,000 in cancellation cover and $2 million in medical protection.
Our service covers everything: accommodation, flights, transfers, car hire, activities and any extras.
連絡先
Watershed, 17 Dock Road, Victoria & Alfred Waterfront, Cape Town, 8002, Cape Town, 南アフリカ共和国
- +1 888 SAFARIS
- helpmeplan@safari.com
- safari.com
4.9
優良
1790件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Denise has been super helpful
Denise has been super helpful through all the booking process even though we were booking very last minute. She answered every question I had and stayed patient with me through all 101 questions. Really excited to see what the rest of the trip has in store for us!
2026年5月6日
自発的なレビュー
SAFARI.COM からの回答
Hi Liam, I’m so glad I could help make the last-minute booking process feel easy, and I really appreciate your thoughtful review. It’s been a pleasure answering all your questions, and I can’t wait for you to those early morning game drives out in the bush. If you capture any great photos on the trip, I’d love to see them, feel free to send them my way.
Denise, SAFARI.COM
The booking process was very easy and I…
The booking process was very easy and I compared a couple vendors and Anja got us the best package of everyone. She was the fastest to respond with a complete package and even held the package for a few days while I was waiting to see what the others were offering.
2025年12月3日
自発的なレビュー
SAFARI.COM からの回答
Hi Troy, I’m so pleased I could make the booking process easy and put together the best-value package quickly for you. It was a pleasure holding everything while you compared options. Your African safari adventure is going to be unforgettable, especially when you’re out on game drives spotting wildlife in the bush!
Anja, SAFARI.COM
Working with Safari.com has been incredible
Working with Safari.com has been agrteat experience. Darren Robertson has been very helpful along the way. Everything has been smooth and seamless.
Thanks so much!
2026年5月6日
自発的なレビュー
SAFARI.COM からの回答
Hi Clift, thank you for your kind words, I’m really pleased I’ve been able to help make everything feel smooth and seamless as you get ready for your African safari adventure. I hope you’re especially looking forward to those first wildlife sightings out in the bush.
Darren
SAFARI.COM
I had a great experience
I had a great experience. The process was straightforward and organised. John Pascal was particularly responsive. The process was stress free. He answered all my questions quickly, clearly, professionally and was helpful throughout. Great experience.
2026年5月6日
自発的なレビュー
SAFARI.COM からの回答
Hi Cathy, thank you for the lovely feedback. I’m really glad I could make the planning process straightforward and stress free, and that my replies helped you feel confident at every step. You have an incredible African safari ahead.
Pascal John
SAFARI.COM
The booking process was smooth and…
The booking process was smooth and communication was clear. Overall a very good experience.
2026年5月3日
SAFARI.COM からの回答
Thank you for your lovely feedback, and we are so pleased the booking process felt smooth and the communication was clear. We can’t wait for you to enjoy your African safari adventure in 2027.
The SAFARI.COM Team
Sara was recommended by friends that…
Sara was recommended from friends that she helped plan a safari for in 2024. She extremely helpful and set up alternate itineraries for us with detailed day by day and cost estimates. She patiently talked us several pro/cons of the different options and was happy to make changes until we figured out what our we wanted our trip to look like.
2026年4月21日
自発的なレビュー
SAFARI.COM からの回答
Eric, thank you for the kind words. I’m really glad I could lay out a few alternate options with clear day by day details and help you weigh up the pros and cons until everything felt just right for your safari adventure.
Sara
SAFARI.COM
SAFARI.COM からの回答
Hi Marco, thank you for your lovely review, we are so pleased we’ve been able to make everything feel easy so far.
The SAFARI.COM Team
Excellent planning experience with Shann!
We've had an excellent planning experience with Shann (we travel in a few weeks).
We started out with a few phone calls to discuss what we were interested in seeing / doing and then Shann provided itinerary suggestions. She also provided us with a few options for each location which we really appreciated. It gave us flexibility to research the camps and select the ones that appealed the most to us.
Shann's follow-up has been outstanding.... we travel a lot and I'd say she's one of the top travel curators we've ever worked with! Efficient and also really nice!
2026年5月1日
自発的なレビュー
SAFARI.COM からの回答
Alison, thank you for the lovely review. I’m so pleased the planning process has felt flexible and seamless, and it’s been a pleasure curating options that fit what you’re most excited to experience. With your safari coming up soon, I can’t wait for you to soak up those first game drives in the bush and all the unforgettable wildlife moments that come with them. If you snap any great photos out there, I’d love to see them and feel free to send them my way.
Shann
SAFARI.COM
Exceptional service end-to-end
Candis and Dolan were exceptional from the moment we made contact. They’ve answered all of our questions, provided great suggestions, were responsive and efficient in all bookings for this trip (safari, day trips, transfers). They quickly responded to our inquiries during our trip. They really made this easy for us. Merci infiniment!
2026年1月20日
SAFARI.COM からの回答
Hi Isabelle, thank you so much for your kind words. I’m delighted I could make the planning and booking process feel easy and be on hand whenever questions came up. I’m excited for you to experience your upcoming trip!
Candis
SAFARI.COM
Our Kruger Safari
Our experience with Shann Shaw at Safari.com was most impressive. We planned a safari at Shimungwe Lodge in Kruger National Park, and Shann expertly curated a range of options tailored to our specific dates and budget. Her seamless coordination of all our bookings, including internal flights within South Africa, made our journey stress-free and enjoyable. If you're looking for a team that delivers impeccable service and a truly memorable adventure, we highly recommend Safari.com.
2026年5月1日
自発的なレビュー
SAFARI.COM からの回答
Hi John, thank you for the wonderful review. I’m so glad I could tailor the Kruger area safari options to your dates and budget and make the planning feel easy. You have some fantastic game drives ahead, and I hope you go back home with unforgettable wildlife sightings!
Shann Shaw
SAFARI.COM
Service and booking process
2026年5月1日
SAFARI.COM からの回答
Hi Tiago, thanks for your lovely review of the service and booking process, we really appreciate it. We are excited for you to experience the Kruger area, especially those early morning and sunset game drives out in the reserve.
The SAFARI.COM Team
Zene was exceptional
Zene was exceptional - very patient with us as we went through many questions and alternatives as first time travelers to Africa.
2026年4月30日
SAFARI.COM からの回答
Carroll, thank you so much for your kind words. I’m really glad I could help answer all your questions and explore the best options as you plan your first African safari adventure.
Zene
SAFARI.COM
Keith has been amazing with helping us…
Keith has been amazing with helping us book our trip! We booked it very last minute as we haven’t had time and as this is our honeymoon we wanted it to be very special. Keith has checked in continuously to make sure we’re okay and he has been super patient! I would definitely recommend him to friends and family, thank you!
2026年4月30日
自発的なレビュー
SAFARI.COM からの回答
Malina, thank you for your kind words. I’m so glad I could help pull everything together at short notice and keep things feeling calm and special for your honeymoon. You have an incredible safari in the Kruger area ahead, and I can’t wait for you to experience it.
Keith, SAFARI.COM
Dolan was fantastic
Dolan was fantastic, he was pro-active, helpful and provided me with the necessary information to make my booking.
2026年4月29日
自発的なレビュー
SAFARI.COM からの回答
Hi Vikas, thank you for your kind words. I’m really pleased I could be proactive and help you feel confident in your booking. You have a wonderful safari ahead in the Kruger area, with expertly guided game drives and those early morning moments in the bush being a real highlight.
Dolan, SAFARI.COM
Nerine Du Plessis Was absolutely lovely…
Nerine Du Plessis Was absolutely lovely in offering various safari packages. Once we selected one she was very efficient at making the booking and putting our requests to the lodge. Now we are just excited and hope we have a wonderful 20th wedding anniversary trip. Thank you.
2026年4月28日
自発的なレビュー
SAFARI.COM からの回答
Thank you for the kind words, I’m so glad I could help with the options and get everything booked smoothly. I’m really excited for your 20th wedding anniversary safari.
Nerine Du Plessis
SAFARI.COM
Vic Falls and Botswana Tour
Booked an 11-day tour starting and finishing in Johannesburg and including Victoria Falls, Chobe and the Okavango Delta.
The service from Cearl was very professional with numerous options discussed before settling on the final version. Prices seemed to be very reasonable.
2026年4月20日
自発的なレビュー
SAFARI.COM からの回答
Jasper, thanks so much for your kind words. I’m delighted I could help shape your Victoria Falls, Chobe and Okavango Delta adventure and talk through the options to find the right fit at a fair price. One of the standout moments to look forward to is exploring the Okavango Delta on a safari activity out on the water.
Cearl
SAFARI.COM
Safari.com Review
Nerine and all the staff at Safari.com were very helpful in providing expert advice to make our dream African holiday a reality. Clear and expert advice was provided promptly to all questions within 48hrs. We were very happy with Safari.com's service.
2026年4月27日
自発的なレビュー
SAFARI.COM からの回答
Hi Shaun, thank you for your kind words. I’m so pleased I could help bring your dream African holiday to life and keep everything clear and timely. You have a wonderful experience ahead in the Chobe River region, especially the water-based game viewing and birding from the river. If you capture any great moments out there, please do send me a few photos from your trip.
Nerine
SAFARI.COM
The planning process has been great
The planning process for our game drive was great. Cearl was responsive- regardless of time zone differences!- and helpful along the way. I received comparison pricing for different game reserves, and recommendations for family vs adults-only trips. I appreciated her advice while on tour (last minute questions, tipping norms, etc.). I recommend using Cearl when planning your Western Cape trip!
2026年4月21日
自発的なレビュー
SAFARI.COM からの回答
Hi Allison, thank you for your lovely feedback. I’m so glad the planning has felt smooth and supportive, and I can’t wait for you to experience the Garden Route safari area.
Cearl, SAFARI.COM
Great customer service
Keith Chideme who was the booking agent was so helpful, clear and communicative. Great customer experience
2026年4月25日
SAFARI.COM からの回答
Thank you for your kind words, and I’m really glad I could make the booking process clear and easy for you. I’m looking forward to helping you get ready for your African safari adventure.
Keith, SAFARI.COM
SAFARI.COM からの回答
Thank you for the lovely feedback. I’m so pleased I could keep everything smooth, flexible, and efficient as you planned your African safari adventure. Your first game drives out in the bush are going to be such a highlight.
Zené
SAFARI.COM
Trustpilot エクスペリエンス
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