The team from Safari.com has been very competent in advising and making offers for wonderful places to book. They always responded immediately and very friendly to all questions and offered great sup... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Everyone at safari.com was super helpful, extremely knowledgeable and very detail orientated. Especially our advisor Lynn Bowers. From the initial enquiry, right up until our trip she was always the... もっと見る
企業が回答しました
This is our second time usingSafari.com because they did great job the first time. They made booking the trip easy and seamless. You have no worries because they think of everything. Friendly professi... もっと見る
企業が回答しました
Cearl was an absolute jewel sorting through variations as well as suggesting options. Very easy and quick to work with!
企業情報
当該企業による記述
Why can't the experience of a lifetime be effortless to plan? At Safari.com, we handle every detail to ensure your journey is seamless and memorable. Share your details and an expert will reach out to assist you.
Full Service At No Additional Cost and Best Price Guarantee
Africa's Leading Safari Company 2024 & 2025. One dedicated specialist, complimentary travel insurance, and no markup on lodge rates.
Winner of Africa's Leading Safari Company at the World Travel Awards in 2024 and 2025, SAFARI.COM has been trusted by over 59,000 travellers since 2006.
Here's why:
Your own dedicated safari specialist stays with you from your very first enquiry through to your return home. One point of contact who knows your trip inside out, before, during, and after your safari.
You pay the same rates as booking directly with the lodges. We earn our income from commissions paid to us by our suppliers, which means our expert advice and fully tailor-made itineraries cost you nothing extra. Should you find a better like-for-like rate, we will match it.
Every new booking includes complimentary travel insurance with up to $5,000 in cancellation cover and $2 million in medical protection.
Our service covers everything: accommodation, flights, transfers, car hire, activities and any extras.
連絡先
Watershed, 17 Dock Road, Victoria & Alfred Waterfront, Cape Town, 8002, Cape Town, 南アフリカ共和国
- +1 888 SAFARIS
- helpmeplan@safari.com
- safari.com
4.9
優良
1790件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service
Great customer service so far. Darren Robertson Has helped me book and make arrangements. Available via text daily, which I love. I will update this after my trip. The customer service has been stellar.
2026年4月16日
自発的なレビュー
SAFARI.COM からの回答
Hi Kathleen, thank you for the lovely feedback. I’m so pleased I’ve been able to help with your plans and be on hand by text whenever you need. I can’t wait for you to experience your African safari adventure.
Darren, SAFARI.COM
Very smooth booking experience
Very smooth booking experience - Can't wait for it!
2026年4月15日
自発的なレビュー
SAFARI.COM からの回答
Hi Amit, thanks for your lovely review, I’m glad the booking process felt so smooth. You have an exciting safari ahead at Sanbona, and those twice-daily game drives are a real highlight.
The SAFARI.COM Team
Highest recommendation for Safari.com
I cannot praise Safari.com enough. We have been very difficult clients as our trip was planned more than two years ago and it had to be replanned several times due to serious health issues. No complaint ever from Sara who always was the kindiest person and never got tired to reply to all our questions and needs. She was extremely quick in answering the >100 mails we exchanged, even outside of business hours and working days. Sometimes it just took minutes to get a reply. Just incredible. More: the pricing policy of Safari.com seems very fair to me, the total balance more than matched my expectations. I am sure I wouldn't have gotten this rate with a German tour provider. Our trip only starts next week but already now it is clear for me that I would do it again with Safari.com. 100 % recommendation.
2026年4月14日
自発的なレビュー
SAFARI.COM からの回答
Hi Stefan, thank you for the wonderful review and for your patience through all the replanning. I’m really glad I could be there for you and help make everything feel clear and manageable, and I appreciate your trust in our pricing and advice. With your trip coming up soon, I think you’ll really enjoy easing into Namibia with some relaxed time in Windhoek before the safari adventure continues.
Sara
SAFARI.COM
Keith was very helpful and fast and…
Keith was very helpful and fast and attentive with each response.
2026年4月14日
自発的なレビュー
SAFARI.COM からの回答
Stephen, thank you for your kind words. I’m really glad I could be helpful and quick to respond, and I’m excited for you to experience your African safari adventure and all the wildlife moments it brings.
Keith, SAFARI.COM
Great response times
Great response times. They listened and got me exactly what I wanted in my budget
2026年4月14日
SAFARI.COM からの回答
Hi John, thanks for your lovely feedback. We are really pleased we could listen carefully and shape a safari that fits what you wanted within your budget. You’ve got an exciting stay ahead in the Kruger area, with classic game drives and plenty of time to soak up the bush.
The SAFARI.COM Team
Looking forward to our dream trip to Africa!
We are still in the planning stage. Pascal JOhn came highly recommended . He has been extremely patient and informative about our options. We are looking forward to starting our dream trip to Africa!
2026年4月13日
自発的なレビュー
SAFARI.COM からの回答
Simone, thank you for your lovely review, I’m so pleased I could help you explore the options and shape your dream African safari adventure. The planning stage is often the most exciting, and I can’t wait for you to start experiencing it all for real. If you snap any great photos out there, I’d love to see them and share a few on our socials if you’re happy for us to do so.
Pascal John
SAFARI.COM
Safari.com have made things so easy
Safari.com have made things so easy - love the WhatsApp business chat!
2026年4月14日
自発的なレビュー
SAFARI.COM からの回答
Hi Laura, thanks for your kind words, we are so glad the WhatsApp Business chat has made the planning feel easy! We are really excited for you as your African safari adventure comes together.
The SAFARI.COM Team
We haven’t travelled yet but so far the…
We haven’t travelled yet but so far the process has been seamless and very personalised. They’ve helped with some requests re allergies and just generally been super responsive.
2025年9月25日
自発的なレビュー
SAFARI.COM からの回答
Thank you for the kind words, we are really pleased the planning has felt seamless and personalised and that we could help with your allergy requests. We’re excited for you to experience your upcoming African safari adventure.
The SAFARI.COM Team
SAFARI.COM からの回答
Hi Rebecca, thanks for your lovely review and we are glad our responses to your questions have been quick and helpful. We can’t wait for you to experience your African safari adventure and all the unforgettable wildlife moments it brings.
The SAFARI.COM Team
SAFARI.COM からの回答
Hi Zhao Chen, thanks for taking the time to leave this review. We are glad our team could provide responsive, timely help as you get ready for your trip to the Kruger area, and we hope you’re especially looking forward to those early morning and sunset game drives in the bush. If you capture any great photos out there, please send them our way, we’d love to see them and may share them on our socials.
The SAFARI.COM Team
Lynn at Safari.com Made planning fun
The team at Safari.com were so great to work with. I worked with Lynn and had a Ton of questions. She was so friendly and helpful and super responsive. I can't wait for this amazing trip and Safari.com played a huge part.
2026年4月11日
自発的なレビュー
SAFARI.COM からの回答
Samantha, thank you so much for your kind words. I’m really glad I could help answer all your questions and make the planning feel easy and fun as you get ready for your Sabi Sands and Victoria Falls safari adventure.
Lynn, SAFARI.COM
Great service
2026年4月7日
SAFARI.COM からの回答
Hi David, thank you for the kind words and for booking with Safari.com! We’re so pleased the planning has been smooth so far, and we can’t wait for you to experience Cape Town and Sabi Sabi Bush Lodge.
The SAFARI.COM Team
Sabi sabi bush lodge
I loved my experience with Jolene. She helped me choose the right safari and was easy to contact.mar
2026年4月10日
自発的なレビュー
SAFARI.COM からの回答
Marianne, I’m so glad I could help you choose the right safari and that it’s been easy to reach me. The Sabi Sands is incredible, and I can’t wait for you to experience those early-morning game drives when the bush is just waking up. If you snap any great photos out there, I’d love to see them.
Jolene, SAFARI.COM
SAFARI.COM からの回答
Thank you for your kind words, and I’m really pleased I’ve been able to help so far. I’m excited for you to experience your upcoming African safari adventure at Sabi Sabi Selati Camp.
Dolan Sequera
SAFARI.COM
Brilliant service from Karolina
Karolina was fantastically helpful when we were booking our safari trip in South Africa. I couldn't recommend the customer service highly enough
2026年4月7日
自発的なレビュー
SAFARI.COM からの回答
Hi Oliver, thank you for the kind words, I’m so pleased I could help with your South African safari booking. There is so much to look forward to at Nambu Camp.
Karolina, SAFARI.COM
Darren Robertson did a great job…very pleased with his assistance.
Darren Robertson did a great job…. Everything has gone smoothly so far…
2026年4月6日
SAFARI.COM からの回答
Hi Lester, I’m so pleased to hear everything has gone smoothly so far and that I’ve been able to help. Your safari adventure is getting closer, and I can’t wait for you to soak up those unforgettable game drives out in the bush! If you snap any great photos on the trip, I’d love to see them, and we may even share a few on our socials.
Darren Robertson
SAFARI.COM
Jolene Walsh was so helpful.
2026年3月6日
自発的なレビュー
SAFARI.COM からの回答
Sue, thank you for your kind words. I’m so pleased I could help with your upcoming safari adventure at Mohlabetsi Safari Lodge and Imbali Safari Lodge. I can’t wait for you to experience those early morning game drives out in the bush.
Jolene Walsh
SAFARI.COM
The whole process has been smooth from…
The whole process has been smooth from start to finish! Absolutely amazing and would highly recommend!
2026年4月1日
自発的なレビュー
SAFARI.COM からの回答
Abi, thank you so much for the kind words, we are really glad everything has felt smooth and that you’d recommend us. We can’t wait for you to experience your African safari adventure at Sanbona.
The SAFARI.COM Team
What a great support
What a great support, Leigh Ann was always there to response during the planning
2026年4月4日
自発的なレビュー
SAFARI.COM からの回答
Olivier, thank you for the kind words. I’m so glad I could be there to help during the planning, and I can’t wait for you to experience your African safari adventure.
Leigh Ann
SAFARI.COM
Trustpilot エクスペリエンス
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
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