Safe Fire Direct ロゎ
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Safe Fire Direct レビュヌ 2,904

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TrustScore 5段階評䟡の4.5

4.7

防火サヌビス
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5぀星のうち5の評䟡

Most helpful company. Great service on the phone, managed next day delivery for us despite missing the 2pm deadline. Will definitely order from this company again in the future!

5぀星のうち4の評䟡

Bought an automatic fire extinguisher from Safe Fire Direct, which arrived very quickly. Hopefully, we will not have to test it out. It was very easy to fix to the wall in the holder. The only thing I... もっず芋る

5぀星のうち5の評䟡

Second time I've used this company and both times excellent products but the customer service has again been exceptional. Special Thanks to Dave who even gave me a tip on my own PC problem! Very frien... もっず芋る

5぀星のうち5の評䟡

Safe Fire Direct offer a great range of products at reasonable prices. Customer service is professional and supported our decision to buy from them. The well packed box arrived on time with no problem... もっず芋る

䌁業情報

  1. 防火サヌビス
  2. 火灜譊報噚提䟛業者
  3. 防火装眮提䟛業者
  4. 防火システム提䟛業者
  5. 救急ステヌション
  6. 防犯グッズ店

圓該䌁業による蚘述

SafeFireDirect.co.uk is your one stop shop for everything Fire Safety Related. We sell a wide range of Fire Extinguishers, Smoke Detectors, Carbon Monoxide Detectors, Fire Alarm Systems, Health & Safety Equipment, Fire Safety Signs and much more. Our mission statement is simple: Give our customers the products they want, when they want them and at the right price. We understand the importance of customer service and the trust customers place in us to fulfill their expectations. We never stop looking for ways to improve our customer’s experience with us.

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4.7

優良

TrustScore 5段階評䟡の4.5

2904件のレビュヌ

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5぀星のうち5の評䟡

Most helpful company

Most helpful company.
Great service on the phone, managed next day delivery for us despite missing the 2pm deadline.
Will definitely order from this company again in the future!

2026幎2月26日
自発的なレビュヌ
5぀星のうち1の評䟡

Order a new fire test kit

Order a new fire test kit. Paid for next day delivery. Didn't arrive I rang up to be told they were waiting on stock and it would be with me friday. Not ideal but id wait. Still not here and phone keeps going to voice mail and no answer to my email. Will most likely request a refund when I can get through as im now out £1800 and having to push jobs back.

2025幎9月12日
自発的なレビュヌ
5぀星のうち5の評䟡

Tremendous customer service

Tremendous customer service and competitive pricing. I actually made a mess of my original order and then had to return everything anyway as I had ordered the wrong type of smoke alarms. All the errrors were entirely mine.

They dealt with it all brilliantly (thanks Heather).

2025幎6月6日
自発的なレビュヌ
5぀星のうち1の評䟡

Not to be trusted 2 weeks no goods and no refund as promised.

Made an order on the 26th April for 2 extinguishers that have still not arrived, despite my numerous phone calls.
Only today 12th May after chasing again have they issued a credit note.
I can only assume a refund is on its way, as nobody called me back as promised.
You need to be better Safe Fire Direct.

2025幎5月12日
自発的なレビュヌ
Safe Fire Direct ロゎ

Safe Fire Direct からの回答

Good morning Richard,

Thank you for providing your feedback.

Unfortunately there was an unexpected delay with the fire extinguishers you had purchased, after being sent directly from the manufacturer there was a delay with the courier getting these to you.

Once we were able to cancel the delivery to you we then issued a refund, which has been processed.

I appreciate this process took longer than it should have done and there was some poor communication during.

Please accept our sincerest apologies for this, I can assure you this is not the usual standard of service we pride ourselves on and I hope that you may give us another chance in future to prove this.

If there is anything further I can assist with, please don't hesitate to contact me.

Kindest regards,

David Collinson
Operations Manager

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