I had a specific request around addresses, and was told the system could easy do this. In my on boarding call, it quickly became apparent they didn't have 40% + of the addresses I needed, and it too... もっと見る
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レビュアーのコメントを見てみましょう
Salegenie has been a really great platform to work with. The system is easy to use, has the features we were looking for, and the pricing and plan options are very reasonable. What really made the exp... もっと見る
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Our first time using the service, and we had many questions! Our representative was very patient and helpful with us and helped us determined exactly what we needed. I would highly recommend Salesge... もっと見る
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Great experience with Michele Dunker & Erik Pleshek. Helped setup a complex client cold e-blast and took us the whole way thru the process including a few client hiccups that needed solutions. Great c... もっと見る
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企業情報
当該企業による記述
Salesgenie by Data Axle helps businesses find, understand, and connect with the right customers using accurate business and consumer data verified by humans and AI. Our platform empowers sales and marketing teams to build smarter audiences, prioritize outreach, and grow with clarity—not guesswork. From audience building and data enhancement to email, direct mail, and digital advertising support, Salesgenie delivers flexible solutions for businesses of all sizes. Whether you’re launching a new campaign, refreshing your data, or scaling outreach across channels, we make it easier to reach the people who matter most. Need assistance? Connect with marketing experts today or call 800.621.5847.
連絡先
1001 Ft. Crook Rd. N Suite 150L Bellevue, NE 68005, Dallas, 米国
- 877.708.3844
- genie@data-axle.com
- salesgenie.com
4.1
ほぼ満足
425件のレビュー
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It was very easy to get exactly what we…
It was very easy to get exactly what we wanted very quickly and efficiently. The staff was very courteous and helpful and the pricing was very reasonable. We have been looking for a vendor to provide this service for us and we are thrilled that we found Salesgenie.
2026年2月23日
Salesgenie by Data Axle からの回答
Hi John,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you were able to get exactly what you needed quickly and efficiently. It’s great to know our team was courteous and helpful, and that you found value in our pricing.
We’re honored you chose Salesgenie as your vendor and look forward to supporting your continued success
Salesgenie by Data Axle からの回答
Thank you for the wonderful review, Randall!
We’re so glad to hear you had a professional and accommodating experience.
We truly appreciate your support and look forward to working with you again!
Quick response!
Received a call almost instantly after filling out something online. And it was after normal business hours on a Friday afternoon.
2026年2月6日
Salesgenie by Data Axle からの回答
Thank you for sharing your experience!
We're so glad to hear that Julie was able to connect with you so quickly — even after normal business hours on a Friday.
Providing prompt and professional service is very important to us, and we’ll be sure to pass along your kind words to her.
We truly appreciate you choosing Salesgenie!
Good but not great.
Product team is great…very responsive and helpful. Genie software is decent…it’s a mini CRM and works on “credits” to download prospect information when available (i.e. emails and addresses). Data is not great…mobile phone numbers are available on less than 10% of records and “not in service” results for the non-mobile phone numbers listed is greater than 40%. Data Axle does have a free “reference” version of their database that you can access through your local library instead of the $200+ per month for the Sales Genie subscription.
2026年2月21日
Salesgenie by Data Axle からの回答
Thank you for your honest feedback, Joe.
We’re glad to hear you’ve had a great experience with our Product team.
We also appreciate your comments about the data quality. We’re continuously working to improve coverage and accuracy to deliver more value to our customers.
If you’d like, we’re happy to connect and better understand your experience.
Been working with Kelly over 20 years
Been working with Kelly over 20 years. Also ready to help you and talk about services.
2026年2月20日
Salesgenie by Data Axle からの回答
Thank you for your loyalty over the past 20 years, Gary!
We’re so glad to hear Kelly has been a trusted partner and is always ready to help.
We truly appreciate your continued support and look forward to serving you for many more years to come.
Amanda was great and easy to work with.
2026年2月20日
Salesgenie by Data Axle からの回答
Thank you for your kind words, Larry!
We’re so glad to hear Amanda was great and easy to work with.
We’ll be sure to share your feedback with her!
Accurate lists and good customer service
The list seems to be accurate and the details you can drill down to are fantastic for reaching out to the right customers. Teri and Nick have been so helpful. The customer service is excellent.
2026年2月20日
Salesgenie by Data Axle からの回答
Thank you for the great feedback, Anne!
We’re thrilled to hear the list accuracy and detailed insights are helping you reach the right customers.
Teri and Nick will be so happy to hear your kind words. We truly appreciate your support!
Easy to use and figure out.
2026年2月6日
Salesgenie by Data Axle からの回答
Thank you for your feedback, Michael!
We’re so glad to hear you find the platform easy to use and navigate.
That’s exactly what we strive for!
Salesgenie by Data Axle からの回答
Hi Allen,
We’re very sorry to hear about your experience and that the “Needs Revision” issue wasn’t resolved. That’s certainly not the level of support we aim to provide.
We’d appreciate the opportunity to make this right. Please reach out to us directly so we can review the issue in detail and work toward a proper resolution.
Thank you for bringing this to our attention.
My assigned representative
My assigned representative, Nick, has demonstrated exceptional patience and a genuine commitment to my learning process. He consistently takes the time to ensure I understand the information available to me and how to make the best use of it. His level of service, combined with his knowledge of business and client relations, is truly remarkable. I greatly appreciate his dedication and professionalism.
Allen
2026年2月3日
Salesgenie by Data Axle からの回答
Hi Allen,
Thank you for your kind words!
We’re so glad to hear that Nick’s patience, expertise, and dedication made a positive impact on your experience.
We truly appreciate you taking the time to share this feedback and will be sure to pass it along to him.
Mandy was exceptional
Mandy was exceptional. She was always available to us, was highly professional and very courteous and friendly. She is a real keeper for your company.
2026年2月16日
Salesgenie by Data Axle からの回答
Hi Richard,
Thank you for your wonderful feedback!
We’re so glad to hear Mandy provided such professional, friendly, and dependable support.
We’re proud to have her on our team and truly appreciate you taking the time to share your experience.
The list quality was poor
The list quality was poor. No phone numbers provided and many of the email addresses were not valid or would have bounced. I asked for a refund and received it.
2026年2月2日
Salesgenie by Data Axle からの回答
Hi There,
Thank you for your feedback. We’re very sorry to hear the list did not meet your expectations, particularly regarding the missing phone numbers and invalid email addresses.
That’s not the experience we aim to deliver. Please feel free to reach out to our team directly—we’d welcome the opportunity to review your concerns and try to make things right
Map interface has very limited functionality
The data I get is accurate and I've had good results with it, so I've used this service more than once. For me, the problem is the map interface has very limited functionality. I presume most people are only looking for broad areas (i.e. entire zip codes). My needs are for very specific areas (example within a 0.5 mile of a bus route) that have an intricate shape. I can't upload a .shp, .kmz, or .kml of a polygon to define my target area. If I go in and manually draw a complex shape, I can't seem to save it to use it again. I bought both consumer and business data sets but had to draw my shape twice. This redundant task can be time consuming causing extra cost for my client.
2026年2月13日
Salesgenie by Data Axle からの回答
Hi Ken,
We’re very sorry for the frustration you experienced with the map interface. Having to manually redraw complex shapes—especially more than once—is understandably inconvenient.
We appreciate you calling this out. The ability to upload polygon files and save custom shapes for reuse is valuable feedback, and we’ve shared it with our product team for review.
Thank you for your business and for taking the time to share your experience
Salesgenie by Data Axle からの回答
Hi Michael,
Welcome, and thank you for your review! We’re so glad to hear our representative was able to answer all of your questions and provide the support you needed.
We appreciate you choosing us and look forward to continuing to support you.
Salesgenie by Data Axle からの回答
Hi Carlton,
Thank you for the wonderful feedback! We’re thrilled to hear that Cory provided excellent service and took great care of you.
We truly appreciate you sharing your experience.
Got me the results I wanted
Salesgenie was very responsive and helpful to correct an initial error in the results. Franny Stearns was extremely helpful in walking me thru the process to get started, and getting me the results I was looking for.
2026年2月16日
Salesgenie by Data Axle からの回答
Hi David,
We’re sorry to hear you’re disappointed with the data received, particularly regarding the phone numbers. We understand how important complete contact information is for your work.
We’d appreciate the opportunity to look into this for you and better understand what may have happened. Please contact the team so we can review your order and work toward a resolution.
Thank you for bringing this to our attention.
Not what I thought I was getting
The request was to provide real estate (which included title companies as well), legal and healthcare in a 75 mile radius of Lynchburg Va. Out of the 1038 companies that were provided, 238 had email addresses. Out of those 238, 38 were no longer in use as well as the list not identifying at least all of the real estate and/or title agencies in Lynchburg. There were a few PO Boxes as well, which I assumed there would not be as many. I feel that I did not received what I thought I was getting, very disappointing.
2026年1月16日
Salesgenie by Data Axle からの回答
Hi James,
Thank you for sharing your feedback. We’re sorry to hear that the list did not meet your expectations—that’s not the experience we aim to deliver at Salesgenie.
We understand your concerns around email availability, outdated contacts, missing businesses, and the presence of PO Boxes. While we work hard to provide accurate and comprehensive data, we recognize that this list fell short of what you were expecting.
We’d appreciate the opportunity to review this further and make it right. Please reach out to our team directly so we can look into the issue and discuss next steps.
Frustrating software but good customer service
The software is frustrating but it is nice that Salegenie has a responsive and helpful team on your side. While a lot of companies have an AI bot you are forced to talk to you are assigned an agent here which is nice when you are having an issue that can cost your company money.
2026年2月8日
Salesgenie by Data Axle からの回答
Hi Nicholas,
Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating it is when timelines are tight and support doesn’t meet expectations.
We regret that the layout felt clunky and that you didn’t get the help you needed in time. That’s not the experience we aim to deliver at Salesgenie.
We’d appreciate the opportunity to connect you with the right consultant and help resolve this quickly—please reach out to us directly.
Incorrect Data and misleading information in my Initial meeting
The amount of callable leads is extremely low once filtered for DNCs. On top of that about half of the numbers I call are incorrect. I'll try to call a lead and it's his sons number instead of the leads. Or it's an old home phone number that is no longer in service.
I am trying to call turning 65 leads for medicare and after my initial call and asking questions I was under the assumption that I would be able to see the prospects date of birth (this is important for timeslines with medicare), and instead I see an age range which doesnt give me insight on who im calling in to try and set a meeting with. An example of this is is if there are multiple people in a household it'll say a few of them are in the age range of 60-64. That doesn't help me at all and wasn't how it was described to me in my initial sign up meeting.
On top of this all I'm running into multiple households with 5+ where the numbers are all mixed up or they're all listed under one person, so I'm playing the lottery on who I'm calling.
2026年2月7日
Salesgenie by Data Axle からの回答
Hi Jacob,
Thank you for your feedback. We’re sorry to hear about your experience and understand your concerns around limited callable leads after DNC filtering, incorrect phone numbers, and how household and age data is displayed.
We recognize how important accurate timelines and clear prospect details are for turning-65 Medicare outreach, and we regret that this didn’t match what was explained during signup.
We’d appreciate the opportunity to review this with you and work toward a resolution—please reach out to our team directly.
Great Experience!
2026年2月8日
Salesgenie by Data Axle からの回答
Thank you for the great feedback!
We’re glad you had a positive experience with Salesgenie and appreciate your support.
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