Sanori レビュー 42

TrustScore 5段階評価の2.5

2.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Good luck trying to return it exchange anything. The item I wanted to exchange wasn’t an option on their automated exchange setup. Emailed 3 times. If you need to exchange they wait for it to get bac... もっと見る

5つ星のうち2の評価

Rating: ★★☆☆☆ (2/5) I was excited to try a swimsuit from Sanori, but my overall experience left me a bit disappointed. The shipping took about two weeks, which felt quite long. When it arrive... もっと見る

5つ星のうち1の評価

I ordered 5 different items in different sizes and none of them fit well. The bathing suits too lose and unattractive. I request a return and refund and they refuse the refund, only offer store credit... もっと見る

5つ星のうち5の評価

I've had an amazing experience with Sanori Swim which I found on Instagram. I've gotten 3 bikini sets from them and they all fit wonderful. Customer service is also amazing. I had to return one of t... もっと見る


連絡先

2.6

期待以下

TrustScore 5段階評価の2.5

42件のレビュー

5つ星
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1つ星

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この企業のTrustpilot 利用方法

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5つ星のうち4の評価

Just placed an order for the Green…

Just placed an order for the Green Firenze top and bottoms bikini last week and received in a very timely manner (shipped via USPS from Buffalo, NY to CA within 4 days).

The bikinis arrived in good condition. However, the items are marketed as “high quality” and “never fade gold hardware”. I find both of these claims to be doubtful. The hardware feels very light and cheap for something that sells for $80 per piece ($160 total for the set). Even with the 50% off sale it’s like $80+ per set.

I will say… I don’t know how long these will end up lasting. I obviously hope it will be awhile given the price point, but the fit is rather flattering. I’m 5’4 and 125 pounds. 34 C bust and 27 inch waist 34 inch hips. I got medium for top and bottom and it fits.

For 4 stars because Sanori is indeed not a scam, not -1 star for subpar material and hardware quality.

2024年11月16日
自発的なレビュー
5つ星のうち5の評価

Great Customer Service

I received my first purchase from Sanori. A bikini top. I was disappointed because the material is of great quality however it was smaller than actual size. After reading the recent reviews, I was preparing for the worst but I am pleasantly surprised and impressed by their quick response and willing to send me an exchange of my choice. I will definitely be purchasing bikinis from them in the near future.

2024年10月21日
自発的なレビュー
5つ星のうち1の評価

Buyer Beware - NO REFUNDS

Got swimsuit for my wife. Doesn't fit - not even close. One would think in today's day and age that returns, exchanges and refunds are easy. NOT here. They apparently have a NO REFUND policy. It would be nice if they advertise that instead of making you have to look for it. Now we are out $70 for a mere swimsuit top that we cannot even use.

2024年10月7日
自発的なレビュー
5つ星のうち1の評価

Poor customer service no refund policy

Did not accommodate a change request to the shipping method and mislead me to believe that items were already picked up when tracking showed that only the shipping label was created. The order arrived far too late, their return policy is store credit only, this applies to all items. I have the items in its original packaging unopened, why is it that I can't return these items for a refund.

2024年9月7日
自発的なレビュー
5つ星のうち5の評価

I've had an amazing experience with customer service and the swimsuits are so nice.

I've had an amazing experience with Sanori Swim which I found on Instagram. I've gotten 3 bikini sets from them and they all fit wonderful. Customer service is also amazing. I had to return one of the swim suits because of sizing issues but I had emailed them ahead of time for an exchange. Once they received my return, the new suit was shipped out the next day. Great customer service, responsive and seamless.

2024年7月29日
自発的なレビュー
5つ星のうち1の評価

No refunds, poor customer service

I ordered 5 different items in different sizes and none of them fit well. The bathing suits too lose and unattractive. I request a return and refund and they refuse the refund, only offer store credit. It has been a year, the inventory hasnt changed and they still refuse to give me a refund, they are forcing me to order something i dislike before the store credit expires! Like my money expires!

2023年11月7日
自発的なレビュー
5つ星のうち1の評価

Another review for the worst customer…

Another review for the worst customer service ever! Poor workmanship on the bikini bottoms and their explanation for what “30 day returns” actually are = there are none. I wish I would have read the reviews first, as the quality of workmanship and material is cheap, cheap, cheap.

2023年10月20日
自発的なレビュー
5つ星のうち1の評価

Worst company ever

Worst company ever! Their return policy isn’t clearly stated and I was only able to return for store credit. They initially tried to give me a credit of half my purchase price. When the bathing suit still didn’t fit (I’m a 34DD and ordered an XL. Looks like it was made for an A cup) they refused to accept my return and said that you can only return one time. What a scam! Do not deal with this company!!

2023年8月29日
自発的なレビュー
5つ星のうち4の評価

I ordered a cut out bikini top

I ordered a cut out bikini top. I’m a 36DDD so I ordered the XL. It’s too big and is not at all adjustable. Returning it will be a hassle I can tell already. I have to fill out multiple things online can’t get a refund have to pick another item to exchange for or get a store credit. Ridiculous for a $58 swimsuit TOP.

2023年8月25日
自発的なレビュー
5つ星のうち4の評価

Too small but exchanged

I’m updating my review after Sanori reached out to me and helped make things right. They offered me a refund for my top, and exchanged the bottom for a larger size. I am much happier now and the L bottoms do fit me. Although please note the Zakynthos bottoms run very small since I normally wear a S or M, and I had to get an L.
I also still had to pay to ship the swimsuit back to them in order to receive the refund and exchange, which I’m not thrilled about. But the exchange process was easy.
—-
Original review:
The bottoms run incredibly small. I am 5'4" and 120lbs, and usually wear a small or medium swimsuit bottoms. I got the medium from Sanori (based on their sizing chart), and it’s waaaay too small. Also, the quality of both items is very low. I feel duped for sure. I'm not sure how they have so many positive reviews?
I'm in the process of trying to exchange it, but I'm required to pay for shipping, which is incredibly disappointing. I will never order from them again.

2023年6月15日
自発的なレビュー
5つ星のうち1の評価

IMPOSSIBLE RETURNS

The swimsuits run so small. I am 5'-2" and weigh 118lb and the medium was so small. The return (exchange) process is so difficult. I've been waiting on a credit for my $200 worth of swimsuits. At this point I'm probably going to just dispute the charges with my credit card company.

2023年4月16日
自発的なレビュー

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