Scofi Energy レビュー 

231
•
TrustScore 5段階評価の5

4.8

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5つ星のうち5の評価

A company who says what they are going to do and does it. Organised, kept me fully informed, friendly and professional and good value. Thank you.

5つ星のうち5の評価

We had our combi boiler fitted a year ago, they have been amazing since we first contacted for a quote, Scott came to make the quote, listened to what we wanted, gave advice, no hard sell, we decided... もっと見る

5つ星のうち5の評価

Excellent performance by Scifo. Turned up on an emergency call out and arranged replacement combi and installation for the next day. All installed with great efficiency and neatness. Can't recomend us... もっと見る

企業が回答しました

5つ星のうち5の評価

Received a competitive quote from company for the most suitable boiler. On the day of installation (weather was dreadful) the engineer turned up bang on time. More work was required than envisaged, bu... もっと見る

企業が回答しました

企業情報

  1. 配管工

当該企業による記述

Scofi Energy is a family-run plumbing business, taking care of all of your plumbing requirements. Our team's focus is on quality & reliability aiming to offer a professional service that caters to & meets all your needs.


連絡先

4.8

優良

TrustScore 5段階評価の5

231件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(231)

過去12か月のレビュー数: 7件

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5つ星のうち5の評価

Highly recommend, super service

We had our combi boiler fitted a year ago, they have been amazing since we first contacted for a quote, Scott came to make the quote, listened to what we wanted, gave advice, no hard sell, we decided to go ahead with Scofi, arranging to have it fitted was easy and quick, Joe came to install, very friendly, not much mess during fitting, and Joe cleaned it all up when finished. Just had our first service by Scott, always happy and friendly,
Over the moon with the whole process and would highly recommend!

2026年7月10日
自発的なレビュー
5つ星のうち5の評価

Friendly and efficient!

Friendly and efficient!
I have used Scofi several times and, every time, they have made the whole process painless.
I highly recommend them.

2026年3月14日
自発的なレビュー
5つ星のうち5の評価

Friendly, competent and professional.

I contacted SCOFI to ask for the gas pipe to my fireplace to be terminated. An appointment was thankfully squeezed in later in the week as my requirement was fairly time-critical. However, before Scott the engineer arrived, I discovered that I not only had the initial issue but I needed two additional water pipes to my fireplace capped. In addition, my central heating had failed the day before and we were left with our boiler on full blast! As expected, Scott arrived as arranged late in the afternoon and immediately put my mind at rest by tackling all three issues. To my amazement, they were all completed within the hour and the resulting invoice was extremely competitive. I can’t thank SCOFI and particularly Scott enough for fixing our problems so quickly. Scott is a friendly, competent and extremely professional individual who will be our first port of call for any future Plumbing or Heating requirements. Thank you.

2026年2月20日
自発的なレビュー
5つ星のうち5の評価

Just had bath installed and new boiler

Just had bath installed and new boiler. Scott was great no fuss just got on with job, was done in a day, everything is all working as far as the boiler goes, no one has tried the bath yet. All in all the very happy with the service from the customer service team to Scott and the work he did.. would defo use again.

2025年10月29日
自発的なレビュー
Scofi Energy ロゴ

Scofi Energy からの回答

Thank you for your positive feedback. We're glad Scott provided an efficient, fuss-free service and that you're happy with the installation of your bath and boiler. It's great to hear everything is working well, and we appreciate your kind words about our team. We look forward to assisting you again in the future.

5つ星のうち5の評価

We are so glad we choose Scofi

We are so glad we choose Scofi, from the initial telephone calls, to receiving a very prompt and competitive quote right through to our installation. The team have have been brilliant. Our Boiler installation was completed by Scott, who was punctual, explained everything that he was doing, what we particularly liked was how tidy and efficiently Scott worked. Our new boiler was installed effortlessly. We also cannot thank Mags enough who kept us informed about the installation with emails and texts. Such great service, definitely so glad we choose this company and would recommend them for your plumbing and heating solutions.

2025年10月23日
自発的なレビュー
Scofi Energy ロゴ

Scofi Energy からの回答

Thank you for taking the time and for choosing Scofi. We're delighted to hear that Scott's punctuality, professionalism, and tidy work made your boiler installation effortless, and that Mags kept you well-informed. Your recommendation means a lot to us, We appreciate your trust and look forward to assisting you in the future.

5つ星のうち3の評価

Boiler replacement

Update, Scott came over and was super empathetic and gave us an option for a solution. And the office gave us a free boiler servicing this year.

We are now living with stains on our ceiling from where a fixing wasn’t fitted properly on our boiler, causing a slow leak. We believe they have now noted this and will in future triple check. There was no apology from anyone at the time but they have since been over and we have repaired the relationship after we faced extra decorating work, replacing insulation.

To top it off, they later called to book our boiler service, and when I mentioned how unhappy we’d been, Mags agreed it wasn’t right.

They have now come and helped us, and I have edited my review to reflect that. I hope it's a fair review.

2024年10月25日
自発的なレビュー
Scofi Energy ロゴ

Scofi Energy からの回答

We sincerely apologise for the experience you've described. We take full responsibility for not leaving a job finished and are truly sorry for the inconvenience caused by the leak and related issues. While we are glad Mags was helpful, we regret that the work did not meet your expectations and that communication afterward was lacking. Please contact us directly so we can address these concerns properly and work towards making things right. Your feedback is important, thank you for taking the time and we are committed to improving our service for you and all our valued customers.

5つ星のうち5の評価

Excellent service from start to finish

Scott from Scofi came out and provided a very comprehensive proposal for the replacement of our old boiler (in fact he provided two options, each with full explanation and costings). In advance of placing the order and through out the planning we dealt with the super friendly and very efficient Maggs in Scofi's office. The actual de commissioning of our legacy system and installation of our new Combi boiler was carried out by Joe and Jack who were both friendly, happy to explain everything that they were doing and who went to great lengths to make the installation as neat as it could possibly be. Not only that but they worked at an incredible pace! Everything works a treat .

2025年6月12日
自発的なレビュー
Scofi Energy ロゴ

Scofi Energy からの回答

Thank you, Tom, for your kind words. We're delighted to hear that Scott provided a comprehensive and clear proposal, and that Mags, Joe, and Jack delivered efficient, friendly service throughout the installation. We take pride in ensuring our team works quickly and neatly to meet our customers' expectations. Your positive feedback motivates us to continue providing a high-quality service.

5つ星のうち5の評価

Strongly recommend

It’s amazing that the work was done so quickly. Plus the quality was perfect. Scott is an outstanding engineer and very customer focused. I am a bit worried about his love affair with my dog but apart from that I can only recommend Scofi.

2025年9月16日
自発的なレビュー
Scofi Energy ロゴ

Scofi Energy からの回答

Thank you for taking the time to leave such a great review, Jason. We're glad Scott provided quick, high-quality service and that you found him customer-focused. We appreciate your recommendation of Scofi Plumbing and Heating. Scott's friendly interaction with your dog is not unusual, they seem to love him! If you need any further assistance, please don't hesitate to reach out.

5つ星のうち5の評価

Highly recommend Scofi

Highly recommend Scofi! Scott and the team are friendly and professional. We’ve had a new boiler and hot water tank installed and could not be happier with the results: reliable hot water and heating. Scott had handy suggestions on moving the tank and got the work done in time to fit around busy family life.

2025年9月8日
自発的なレビュー
Scofi Energy ロゴ

Scofi Energy からの回答

What lovely feedback! Thank you, Laura and for such a high recommendation. We're thrilled to hear that Scott and the team provided friendly, professional service and that you're satisfied with your new boiler and hot water tank. We're glad Scotts suggestions helped with the installation and that everything fitted in smoothly to your busy family life. Your satisfaction is our priority, and we appreciate your trust in Scofi Plumbing and Heating.

5つ星のうち5の評価

Thanks to Scott

Thanks to Scott, needed a radiator valve changed due to a leak and it was all sorted very quickly.

2025年8月13日
自発的なレビュー
Scofi Energy ロゴ

Scofi Energy からの回答

Thank you for taking the time, Liam. We're glad Scott was able to quickly resolve the radiator valve leak and provide you with efficient service. Customer satisfaction is our priority, and we appreciate your feedback. If you need any further assistance, please don't hesitate to contact Scofi Plumbing and Heating.

5つ星のうち5の評価

Scofi were brilliant

Scofi were brilliant. We asked for a quote for a new boiler on the Thursday. Scott was with us by lunchtime the next day and our new boiler was fitted by Scott on the Tuesday. We had been without hot water and let down by another plumber so we were more than happy. Scofi offer a fast efficient service. Thank You. Sally R

2025年8月1日
自発的なレビュー
Scofi Energy ロゴ

Scofi Energy からの回答

What a wonderful review! Thank you, Sally. We're delighted to hear that Scott provided a fast and efficient service, fitting your new boiler promptly after your initial request. We understand how important hot water is, especially when previous experiences have let you down. Your satisfaction is our priority, and we're glad we could meet your expectations. Thank you for trusting us with your order.

5つ星のうち5の評価

Brilliant job, excellent company!

What a lovely company.. From mags in the office, really lovely lady,very efficient. Scott that came and saw what was required for the job, also a lovely guy that knew exactly what he was talking about.... and Joe (our saviour😀) who arrived early the following morning and carried out the job.. swiftly and professionally. What a lovely guy, nothing was too much trouble. He checked the hot water and rads were all working efficiently and hoovered and cleaned up leaving our home spotless. Fantastic job, would def recommend them, many thanks Scofi! 😀👍

2025年7月11日
自発的なレビュー
Scofi Energy ロゴ

Scofi Energy からの回答

What a fabulous review! Thank you, Kim, for taking the time to leave a detailed review. We're delighted to hear that you found our team to be efficient, professional, and friendly. Scott's expertise and Joe's prompt, thorough work clearly made a positive impression. We take pride in providing high-quality service and leaving homes clean and functional. Your recommendation means a lot to us, and we truly appreciate your trust in Scofi Plumbing and Heating.

5つ星のうち5の評価

Our boiler was fitted by Joe

Our boiler was fitted by Joe, who was very efficient and took a lot of trouble to see that our whole central heating system was balanced and working in accordance with our wishes. However, what really earned him our appreciation was the way in which he traced down the gas leak in our system as our supply has been cut off for the previous 6 days. This was due to a new main being installed in our road and subsequently moving our gas meter to an outdoor location. Joe soon found the problem was due to this new work. He then got the previous gas company to come and fixed the leak, that supposedly they had passed as being fully compliant, making us believe we had been living with this leak for decades. So many many thanks to Joe.
It has been a pleasure dealing with everyone at Scofi Energy that’s Scott, Joe, and Mags in the office. Thanks to you all.

2025年7月2日
自発的なレビュー
Scofi Energy ロゴ

Scofi Energy からの回答

Thank you for your kind words and for taking the time to share your experience Peter. We're delighted that Joe was able to efficiently balance your heating system and thoroughly trace the gas leak, ensuring your safety and comfort. It's great to hear that our team, including Scott, Mags, and everyone at Scofi , provided you with excellent service. We truly appreciate your trust and look forward to assisting you in the future.

5つ星のうち5の評価

Very good service from start to finish…

Very good service from start to finish very helpful and kee to assist well necessary So i say if you want the best boiler company with every thibg good then call this company you will not be disappointed

2025年6月26日
自発的なレビュー
Scofi Energy ロゴ

Scofi Energy からの回答

What fantastic feedback, thank you, Kevin! We're delighted to hear you received helpful and attentive service from start to finish. At Scofi Plumbing and Heating, we strive to provide the best possible service and are pleased to know you’re satisfied with our work. Your recommendation means a lot to us, and we look forward to assisting you with any future plumbing or heating needs.

5つ星のうち5の評価

Highly recommended

Initially, I had three quotes for the new boiler after mine broke down. Scott got in touch almost immediately, which impressed me, together with the speed at which the new boiler would be fitted.

I wasn't looking forward to my boiler being changed, I had heard awful things about how the boiler would be fitted, where the pipework for the condenser would go, etc.

Joe arrived on time, he told me what was going to happen, how long it might take and what to expect. Unfortunately, when removing the old boiler, a lot of the plaster came off with it, making an awful lot of brick dust. Joe had already covered the floor with protection, so the only problem was the dust got everywhere as it does!
Joe did a good job of sorting the problem of now fixing the new boiler to the wall. Also the pipework for the condense, where it would go was solved with very little stress caused to me.

All in all, although far from straightforward, all was solved with great professionalism by Joe, even the old boiler bits and pieces were removed promptly and everything swept and cleaned as far as possible.

With the lovely lady Mags, who sorted the payments over the phone, making my life much easier, I could not have hoped for a better outcome, very professional lovely, friendly people!

Elizabeth Jones

2025年5月13日
自発的なレビュー
Scofi Energy ロゴ

Scofi Energy からの回答

Thank you for taking the time to leave such lovely feedback, Elizabeth! what a detailed and kind review. We're glad Scott responded promptly and that Joe managed the installation professionally, even when unexpected issues arose. We appreciate your understanding regarding the dust and the effort to resolve everything smoothly. Mags will be pleased to hear her assistance made the process easier. Your feedback means a lot to us at Scofi Plumbing and Heating, and we’re committed to maintaining high standards of service. Thank you for trusting us with your order.

5つ星のうち5の評価

Excellent company....would definitely recommend!

Excellent company to deal with.....from start to finish! Survey was carried out on the afternoon of my initial enquiry, full installation was done within a few days after that, and at a reasonable price compared to others. Mags in the office was lovely, as were Harry and Scott that came to site and everything was left clean and tidy with no rubbish. Gave good advice and all very helpful! Very happy customer, thank you!!

2025年4月30日
自発的なレビュー
Scofi Energy ロゴ

Scofi Energy からの回答

What a fabulous review. Thank you! We are delighted that you are pleased with the service and thank you for trusting us with your order & for taking the time to feedback which has been passed to all those involved.

5つ星のうち5の評価

Had a new boiler fitted

Had a new boiler fitted, Joe the fitter arrived on time he was polite and tidied up after himself gave advice and showed me the functions of the boiler.

2025年4月29日
自発的なレビュー
Scofi Energy ロゴ

Scofi Energy からの回答

It's great to hear you are pleased and that Joe has done a good job. We have passed this feedback on to him & he's delighted. Thank you!

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