I emailed in June to have my subscription cancelled as per their Terms and Conditions, no response. I emailed again in July - no response. I just got charged again and I’m fuming. I haven’t even had t... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Ein passender Plan mit viel Background, Impulsen und Möglichkeiten der Umsetzung und Selbstreflexion . Ich kann nur selbst etwas verändern und bekomme hier wirklich gutes Werkzeug an die Hand, was mi... もっと見る
企業が回答しました
App content is on procrastination, not self-esteem. It's great if you find that you are procrastinating, but if that's not your core issue, don't bother. The content of their daily emails is great, bu... もっと見る
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I never give 5 stars without a thorough experience. I'm only a few days in. It is delivering according to its promise: short daily activities that require me to be reflective. It's a web app so I... もっと見る
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企業情報
当該企業による記述
The Self Esteem App is a mobile application designed to help users overcome the emotional and psychological challenges of low self-esteem. By using cognitive behavioral therapy, the app uses techniques to help users push through their lack of confidence, stop talking negatively about themselves, and make peace with any insecurities holding them back. After taking an initial quiz, users are provided with a specialized plan based on their answers. The plan includes daily lessons, life-changing insights, progress tracking, various resources and techniques, together with tools and content tailored to the answers provided.
連絡先
3.1
まあまあ
223件のレビュー
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Got this app recently
Got this app recently, Not much to tell about it yet, But I like it.
2024年12月15日
自発的なレビュー
Selfesteem からの回答
Hi Kenat,
Thank you for taking the time to share your thoughts on Selfesteem.app!
We’re glad to hear that you’ve recently joined us and are enjoying the app so far. As you explore more features and content, we hope you find even greater value in your experience. If you have any questions or need assistance as you navigate the app, feel free to reach out anytime!
Warm regards,
The Selfesteem.app Team
The whole website/app is a fraud
The whole website/app is a fraud. They will sign you up and take your money, however you will not be able to cancel your account. They will tell you that you can only contact them via email and then when you do get they will send you a reply in your spam folder. However the email on the spam folder gives a url that you can not even click on and seems likely fraudulent. I have already filed a report with the Federal Trade Commision and took steps to ensure they can not steal any more of my money. Ignore all of the positive and 3 star reviews, they are likely fake as well. Please if you have not already, do not subscribe to this website/app. If you have, encourage you to file a detailed report with dates and all information like I did.
2024年12月3日
自発的なレビュー
Selfesteem からの回答
Thank you for sharing your experience. We take all feedback seriously and are committed to providing a transparent and reliable service. If you’ve encountered difficulties managing your account or have concerns regarding your subscription, we encourage you to contact us directly at hello@selfesteem.app.
Our team is here to assist you and ensure your concerns are addressed promptly and professionally. We strive to improve our processes and communication based on user input, and we value your feedback in this regard.
We apologize for any inconvenience you may have faced and look forward to resolving this matter for you.
Best wishes,
SelfEsteem.app Support Team
This site/app is deceitful in not stating they are a subscription service and do not let you cancel your subscription
Edit 2: It's been 2 weeks since I asked them to cancel my subscription (which wasn't clear it was a subscription based on their site). They haven't returned my emails. I cancelled my CC in order to stop them from charging me. They are thieves!
Edit: One week after I demanded they cancel my subscription, they still haven't. My support ticket number is 383341. Cancel my subscription or I will report you for unlawful practices.
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This site/app is deceitful. It markets itself as a one month or 3 month program, yet it bills you monthly, without making it clear that it is a re-curring subscription. And they make it difficult to unsubscribe. There is no place on the site to unsubscribe! I thought since there's no way to unsubscribe that it is a one monthly subscription that I signed up to, but no, they have been charging me monthly. I still don't know how to subscribe.
This taught me to NEVER purchase an app without reading reviews. I've wasted so much money due to their deceitful practices.
2024年11月19日
自発的なレビュー
Selfesteem からの回答
We are truly sorry to hear about your frustration with our subscription process and that your experience has not met your expectations. We understand your concerns, and we sincerely apologize for any confusion regarding our billing and subscription model.
We want to make things right for you. Please email us directly at hello@selfesteem.app with your account details, and we will assist you in resolving the issue and ensure that you’re able to manage your subscription as needed.
We take feedback like yours seriously and are always working to improve the transparency and ease of use of our services.
Thank you for sharing your experience with us. We look forward to resolving this for you.
Best regards,
The Selfesteem.app Team
Don’t give a penny to self esteem app, no refunds.
The app. was not what I expected at all. The quiz you take up front will show you need help regardless of how you answer it which is very deceiving. It is a basic app. that has you doing all the work like journaling. It’s nothing new or different. What made my experience the worst though is the way they handled my cancellation and return request. I asked for a refund the same day of the purchase and they simply refused. Do not give this company a penny! Terrible organization that are supposed to be therapists that won’t honor a return for something that won’t work for you. It really tells you what this app. is all about. Making money at any cost. Terrible!!
2024年10月15日
自発的なレビュー
Selfesteem からの回答
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that the app did not meet your expectations and that you felt deceived by the initial quiz results. Your feedback is invaluable, and we appreciate you bringing this to our attention.
Regarding your refund request, we understand your frustration. Our cancellation policy is designed to ensure that we can continue providing quality services while addressing the needs of our users. If you have further questions about our policies or would like to discuss your experience in more detail, please reach out to us directly at hello@selfesteem.app.
We are committed to improving our services and hope to have the opportunity to assist you further.
Best regards,
SelfEsteem.app Team
The incoming Lessons everyday is just a…
The incoming Lessons everyday is just a great way to build up a routine, waking up in the morning, checking out today's lessons, and just doing the exercises during the day.
2024年10月15日
自発的なレビュー
Selfesteem からの回答
Thank you for your wonderful feedback! We’re delighted to hear that our daily lessons are helping you establish a positive routine. It’s great to know that you’re enjoying the exercises and finding them beneficial.
If you have any more thoughts or suggestions, please feel free to share. We’re here to support you on your journey!
Best wishes,
SelfEsteem.app Team
They provide great PDFs in email and…
They provide great PDFs in email and exercises that you can do daily, to help you think about yourself. Very useful, already made some progress.
2024年10月15日
自発的なレビュー
Selfesteem からの回答
Thank you for your kind words! We’re thrilled to hear that you find the PDFs and daily exercises helpful. It’s fantastic that you’ve already made progress, and we’re excited to support you further on your self-esteem journey.
Should you have any suggestions or need assistance, don’t hesitate to reach out!
Warm regards,
SelfEsteem.app Team
A very great app
A very great app. Loving the PDF's I receive in the email. It has helped me to keep track of my moods and my emotions.
2024年10月15日
自発的なレビュー
Selfesteem からの回答
Thank you for sharing your experience with us! We’re delighted that the PDFs and our app are helping you track your moods and emotions effectively. Your well-being is our top priority, and we’re glad to be part of your journey.
If you have any feedback or ideas for improvement, we’d love to hear from you!
Best regards,
SelfEsteem.app Team
I'm amazed
I'm amazed, how one app can improve my selfesteem, my sleep schedule and overall feeling about myself. Thank you Developers!
2024年10月14日
自発的なレビュー
Selfesteem からの回答
Thank you for your amazing feedback! We’re so pleased to hear that our app is positively impacting your self-esteem, sleep schedule, and overall well-being. Your satisfaction motivates us to continue improving and providing valuable resources.
If you ever have any suggestions or questions, please reach out. We’re here to help!
Warm wishes,
SelfEsteem.app Team
It's a great app for those
It's a great app for those, who are looking to improve their day to day habits.
2024年10月14日
自発的なレビュー
Selfesteem からの回答
Thank you for your positive review! We’re glad to hear that you find our app beneficial for improving your daily habits. Your progress is important to us, and we’re excited to support you on this journey.
If you have any additional feedback or ideas, please feel free to share. We’re always here to assist you!
Best wishes,
SelfEsteem.app Team
READ ALL REVIEWS BEFORE YOU TRY THIS APP!
I liked the content they provided and found it helpful HOWEVER I find it very dishonest that they do NOT make it clear that it is a recurrent subscription and that you WILL be charged again after the original amount of time you signed up for, regardless of which option you choose; there is NO one time payment option, which is what everyone wants and expects. AND they don't let you see that or when your subscription will renew again, so it's a surprise, and they don't give an easy way to cancel through the app.
And when they do charge you without you knowing ahead of time they REFUSE to give a refund! They care more about stealing people's money than they do about your satisfaction. If they actually cared they would give you a refund or a warning a week in advance through text and email that your subscription is about to renew so that you have the chance to cancel it, or AT THE VERY LEAST LET YOU SEE SOMEHOW WHEN IT WILL OR THAT IT WILL RENEW, instead of letting you know after the fact when they refuse to give you your money back. TRUST THE NEGATIVE REVIEWS!
If this had not been the case I would have GLADLY given the app four stars because I liked the content. Disappointed at their lack of integrity; they obviously want you to be tricked into automatic recurrent payments, otherwise they would be willing to give you a refund.
2024年10月9日
自発的なレビュー
Selfesteem からの回答
Thank you for sharing your thoughts about your experience. We’re glad to hear that you found the content helpful. We understand your concerns regarding the subscription model and notification processes, and we appreciate your feedback on this matter.
For any questions or further assistance, please don’t hesitate to reach out to us at hello@selfesteem.app. Our team is here to help.
Best regards,
Selfesteem.app Team
To anyone having trouble unsubscribing:
To anyone having trouble unsubscribing:
There is no option on the website to cancel your subscription. You have to email the company, and all the responses you get will most likely be sent to your email's spam folder. Open up your spam folder and follow the link they send you from their auto-generated emails. This should unsubscribe you.
I just wanted to post this for people who were in my shoes who are frustrated with this app. It can be a hassle to unsubscribe.
2024年10月2日
自発的なレビュー
Selfesteem からの回答
Thank you for sharing your experience regarding the unsubscribe process. We apologize for any frustration this may have caused. Your feedback is invaluable, and we will work to improve our communication regarding subscription management. If anyone needs assistance, please feel free to email us at hello@selfesteem.app. We appreciate your patience and understanding!
Best wishes,
Selfesteem.app Team
The part after each lesson
The part after each lesson, where you can Self reflect after completing the lessons is very powerful and useful.
Self reflections is a big part in boosting my self esteem.
2024年9月5日
自発的なレビュー
Selfesteem からの回答
Thank you for your review! We’re thrilled to hear that the self-reflection feature is making a powerful impact on boosting your self-esteem. Reflecting on your progress is a key part of personal growth, and we’re glad it’s working well for you.
If you have any more feedback or need assistance, feel free to reach out!
Best regards,
The Selfesteem.app Team
This app helps me to stay aware more…
This app helps me to stay aware more about negative self talk I do about myself.
2024年9月9日
自発的なレビュー
Selfesteem からの回答
Thank you for your review! It’s great to know that Selfesteem.app is helping you become more aware of negative self-talk. Recognizing and addressing these patterns is an important step in improving self-esteem, and we’re pleased to be part of your journey.
Keep up the great work, and don’t hesitate to contact us if you need support!
Best regards,
The Selfesteem.app Team
I really like the examples it provides
I really like the examples it provides, where I can compare myself to or relate, when doing short assignments.
2024年9月8日
自発的なレビュー
Selfesteem からの回答
Thank you for your feedback! We’re glad to hear that you find the examples and short assignments relatable and useful. Our goal is to provide practical tools that help you connect with and apply the concepts you’re learning.
If you have any suggestions or need further assistance, feel free to reach out!
Best regards,
The Selfesteem.app Team
This application helped me improve my…
This application helped me improve my self esteem and overcome my anxiety.
2024年9月9日
自発的なレビュー
Selfesteem からの回答
Thank you for sharing your experience! We’re delighted to hear that Selfesteem.app has helped you improve your self-esteem and overcome anxiety. Your progress is our top priority, and we’re glad the app is making a positive difference in your life.
Keep moving forward, and let us know if there’s anything more we can do to support you!
Best regards,
The Selfesteem.app Team
Selfesteem からの回答
Thank you for your review! We’re pleased to hear that Selfesteem.app has been beneficial in addressing your anxiety problems. Our aim is to support you in managing and overcoming challenges, and we’re happy to know the app has been a helpful tool for you.
If you have any more feedback or need assistance, feel free to reach out!
Best regards,
The Selfesteem.app Team
Not able to login
I purchased a package, but was not able to login to the website based on the user/pass provided. Looks like a fraud.
2024年9月4日
自発的なレビュー
Selfesteem からの回答
We’re sorry to hear about the issues you’ve encountered with logging in. Please email us at hello@selfesteem.app so we can investigate and resolve this for you. If you’ve already reached out and haven’t received a response, kindly check your SPAM folder as our support team ensures all inquiries are responded to within 24 hours.
Best regards,
The Selfesteem.app Team
I’ve been trying to cancel my…
I’ve been trying to cancel my subscription to the selfesteem.app and the website is down and I’ve paid $300 thus far in recurring charges. I want to cancel it and have had a poor experience. I’ve already reached out twice via email.
2024年8月16日
自発的なレビュー
Selfesteem からの回答
We're sorry to hear about your experience with canceling your subscription and the continued billing. This is not the level of service we strive to provide. Please accept our apologies for any inconvenience caused.
Kindly email us at hello@selfesteem.app with your details so we can investigate this issue and ensure a timely resolution. If you've already contacted us and haven't received a response, please check your SPAM folder, as our support team endeavors to respond to all inquiries within 24 hours.
Your satisfaction is important to us, and we're here to help resolve this matter for you.
Best wishes,
Selfesteem.app Reputation Team
Imposible to cancel my subscription
Imposible to cancel my subscription. I have sent two or three mails to hello at selfesteem.app and nothing happens and nobody answers.
Help!
2024年8月11日
自発的なレビュー
Selfesteem からの回答
I’m very sorry to hear about the issues you’ve experienced with canceling your subscription and not receiving a response. We aim to address all inquiries promptly. Please email us again at hello@selfesteem.app, and we will prioritize your request. If you’ve already emailed us, kindly check your SPAM folder, as sometimes our responses may end up there. Our support team ensures that all inquiries are addressed within 24 hours.
Thank you for your patience, and we look forward to resolving this for you.
Best wishes,
Selfesteem.app Reputation Team
It's a great app to get back on track…
It's a great app to get back on track with your life.
2024年7月29日
自発的なレビュー
Selfesteem からの回答
Thank you for your feedback! We’re thrilled to hear that you find Selfesteem.app to be a great tool for getting back on track with your life. Our goal is to provide a supportive and effective platform to help users enhance their self-esteem and achieve their personal goals.
If you have any questions or need further assistance as you continue using the app, please don’t hesitate to reach out. We’re here to support you every step of the way!
Best wishes,
Selfesteem.app Reputation Team
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