I emailed in June to have my subscription cancelled as per their Terms and Conditions, no response. I emailed again in July - no response. I just got charged again and I’m fuming. I haven’t even had t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ein passender Plan mit viel Background, Impulsen und Möglichkeiten der Umsetzung und Selbstreflexion . Ich kann nur selbst etwas verändern und bekomme hier wirklich gutes Werkzeug an die Hand, was mi... もっと見る
企業が回答しました
App content is on procrastination, not self-esteem. It's great if you find that you are procrastinating, but if that's not your core issue, don't bother. The content of their daily emails is great, bu... もっと見る
企業が回答しました
I never give 5 stars without a thorough experience. I'm only a few days in. It is delivering according to its promise: short daily activities that require me to be reflective. It's a web app so I... もっと見る
企業が回答しました
企業情報
当該企業による記述
The Self Esteem App is a mobile application designed to help users overcome the emotional and psychological challenges of low self-esteem. By using cognitive behavioral therapy, the app uses techniques to help users push through their lack of confidence, stop talking negatively about themselves, and make peace with any insecurities holding them back. After taking an initial quiz, users are provided with a specialized plan based on their answers. The plan includes daily lessons, life-changing insights, progress tracking, various resources and techniques, together with tools and content tailored to the answers provided.
連絡先
3.1
まあまあ
223件のレビュー
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The Self-Esteem App is above and beyond…
The Self-Esteem App is above and beyond any other program out there. It is customized to my needs and is full of insight and actionable tasks to actively improve my self esteem. I am already seeing life differently and are gaining the tools I need to continue my self esteem journey. Thank you!!!
2024年8月5日
自発的なレビュー
Selfesteem からの回答
Thank you so much for your detailed and positive review! We’re delighted to hear that Selfesteem.app has exceeded your expectations and is providing you with customized insights and actionable tasks. It’s wonderful to know that you’re already seeing a positive change in your life and gaining valuable tools for your self-esteem journey.
Your satisfaction and progress are incredibly important to us. If you have any questions or need additional support, please feel free to reach out. We’re excited to continue supporting you on this transformative journey!
Best wishes,
Selfesteem.app Reputation Team
The deeper understanding of my self.
This app is great and base the questions off of my notes about myself. It helps me understand myself a lot more deeper.
2024年8月5日
自発的なレビュー
Selfesteem からの回答
Thank you for your wonderful review of Selfesteem.app! We're delighted to hear that you find the app helpful and that it allows you to delve deeper into understanding yourself. It’s great to know that the personalized questions based on your notes are making a positive impact.
If you have any further feedback or need assistance, please don’t hesitate to reach out. We’re here to support your journey towards greater self-awareness and confidence!
Best wishes,
Selfesteem.app Reputation Team
SCAM!!!!!!
It is scam, I purchase a 1 month subscription, used it for 1 day, now they charged me (IT WAS MY LAST MONEY) even though I never opted for a renewal. Sent them email to get refund, they refused. Will take legal action against them.
2024年7月30日
自発的なレビュー
Selfesteem からの回答
We’re very sorry to hear about the issues you’ve encountered with your subscription. This is not the experience we want for our users.
Please email us at hello@selfesteem.app so we can investigate this matter and work towards a resolution. If you’ve already reached out and haven’t received a response, please check your SPAM folder as our support team ensures all inquiries are addressed within 24 hours.
Thank you for bringing this to our attention.
Best wishes,
Selfesteem.app Reputation Team
Selfesteem からの回答
Thank you for your feedback! We’re thrilled to hear that you find Selfesteem.app to be a great value. Your satisfaction is our top priority, and we're committed to delivering a high-quality experience that supports your journey to better self-esteem. If you have any suggestions or need further assistance, feel free to reach out. We're here to help!
Best wishes,
Selfesteem.app Reputation Team
It’s going well so far
It’s going well so far, sometimes the lessons don’t load and I have to click plan and back to the lesson then it loads, I myself would also prefer an app as opposed to a website but the content has been helpful for me thank you for putting this together!!
2024年7月10日
自発的なレビュー
Selfesteem からの回答
We appreciate your feedback and are glad to hear that you find the content helpful. We're sorry to hear about the issue with the lessons not loading and your preference for an app over a website. Our team is continuously working to improve the user experience, and your input is invaluable. Thank you for bringing this to our attention, and we hope to resolve these issues to enhance your experience with Selfesteem.app.
Best wishes,
Selfesteem.app Reputation Team
Allowed me to see the connections in my brain that I did not piece together
This app has allowed me to really dig into my mind and break down the walls that I have put up since childhood. There are things that I had no idea were connected in my thought process and how I deal with certain situations.
The only downfall is anything that I have entered into the questions asked on the app is deleted as soon as I enter it.
2024年7月10日
自発的なレビュー
Selfesteem からの回答
Thank you for sharing your experience with us. We’re glad to hear that Selfesteem.app has been instrumental in helping you explore and understand your thought processes and childhood experiences. We're sorry to hear about the issue with entries disappearing and will look into this to ensure your insights are saved properly. Your feedback helps us improve, and we appreciate you being part of our community.
Best wishes,
Selfesteem.app Reputation Team
This app helps me slowly to find out…
This app helps me slowly to find out how self esteem is working and how to establish it.
2024年7月10日
自発的なレビュー
Selfesteem からの回答
We’re happy to hear that Selfesteem.app is helping you gradually understand and build your self-esteem. Our goal is to provide valuable insights and support throughout your journey. Thank you for your positive feedback, and if you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to support you!
Best wishes,
Selfesteem.app Reputation Team
Self Esteem App owners - I am very disappointed that another…
I am very disappointed that another payment has come off my credit card when I believed I would be making a one off advance payment for a 6mth subscription. I have emailed twice and had no response except for an automated email.
2024年7月7日
自発的なレビュー
Selfesteem からの回答
We're very sorry to hear about your experience with the unexpected payment. We strive to provide clear billing information and timely support.
Please check your SPAM folder for our responses, as our support team ensures all inquiries are addressed within 24 hours. If you still haven't received a response, kindly email us again at hello@selfesteem.app so we can investigate and resolve this issue promptly.
Best wishes,
Selfesteem.app Reputation Team
Selfesteem からの回答
Thank you for your positive feedback on the daily email reminders and the app layout! If you have any further suggestions or need assistance, please don't hesitate to reach out to us at hello@selfesteem.app. We're here to help and always looking for ways to improve your experience.
Best wishes,
Selfesteem.app Reputation Team
Biggest ripoff!
I emailed the company:
I have been charged a monthly rate of $63.07, $63.23 and yet have not received any further lessons since the one month I signed up for, May 28th 2023. What have I been paying for all these months and not receiving anything?
Please refund me $756.84 CDN for the 12 months that I received no course material, since June 2023.
This has been such a maddening hassle, paying for nothing!
2024年6月22日
自発的なレビュー
Selfesteem からの回答
We sincerely apologize for the inconvenience and frustration you've experienced. Your situation is concerning, and we want to resolve it as quickly as possible.
Please email us at hello@selfesteem.app with your account details so we can investigate the issue and process the necessary refund.
Best wishes,
Selfesteem.app Reputation Team
Charged again after self-esteem.app said subscription was cancelled
After making a complaint and sending them a message on Facebook messenger I finally got a reply saying that my subscription will be canceled.
Then sure enough my credit card was charged again, I spoke to visa and they told me to take screenshots of the conversation, so hopefully visa can somehow stop these payments from coming off even after the company said the subscription was canceled, very frustrating 😞
2024年6月25日
自発的なレビュー
Selfesteem からの回答
We're very sorry to hear about the trouble you've faced with your subscription and the continued charges. This is not the experience we want for our customers.
Please contact us at hello@selfesteem.app with your account information so we can investigate the issue thoroughly and ensure that your subscription is properly canceled and any erroneous charges are addressed.
Best wishes,
Selfesteem.app Reputation Team
Good tool. Lacking functionality and support
I've only been using it for 6 days. I like the material and prompts, and they seem to build over time.
My issues have been with functionality. There's no clear instructions on how to work through issues and there's isn't help available when it's needed. In addition, I wanted to review my entries from past lessons today, and it seems that those are not kept.
I also wish the First Aid lessons had the option to fill in the material in the app. I find that I have to wait until I'm in a location where I can write everything out, and it stalls my progress.
Overall, it's a helpful tool. Functionality and support could be better.
2024年6月4日
自発的なレビュー
Selfesteem からの回答
Thank you for sharing your detailed feedback! We're glad to hear that you're finding the material and prompts helpful and that they build effectively over time. We apologize for any issues you've encountered with functionality and support.
We're constantly working to improve our app, and your insights are invaluable. We'll take your suggestions into account, especially regarding clear instructions, retaining past entries, and enhancing the First Aid lessons. Your feedback helps us create a better experience for all users.
Thank you for being part of Selfesteem.app, and we hope to continue supporting your journey to improved self-esteem.
- Selfesteem.app Team
An interesting way and resource to work on myself
The lesson, assist you with understanding things that require attention. For example, how you talk to yourself. Then you are offered a reflection area to allow you to make adjustments to the negative aspects each lesson is addressing.
2024年5月23日
自発的なレビュー
Selfesteem からの回答
We're thrilled to hear that you're finding value in our lessons and reflection areas! At Selfesteem.app, our goal is to empower you to understand and address the negative aspects affecting your self-talk and overall well-being. By providing you with insightful lessons and opportunities for reflection, we aim to support you in making positive adjustments and improving your self-esteem. Thank you for sharing your experience with us, and we're here to support you every step of your journey towards greater self-worth and self-compassion!
- Selfesteem.app Team
Self-worth App affordable & life changing
I have only just begun my Journey with the self-esteem app. I am so happy with the difference in my well-being even though I am only 8 days into the program. The design and explanation of the daily tasks makes the completion of them very empowering. My self worth had hit rock bottom. I can honestly say the app has already drastically improved my self worth rating from 2 to 4 out of ten. I look forward to completing the rest of the program.
2024年5月20日
自発的なレビュー
Selfesteem からの回答
Thank you so much for sharing your journey with us! We're delighted to hear that you've already noticed a significant improvement in your well-being after just 8 days with Selfesteem.app. Your feedback about the design and clarity of our daily tasks is incredibly valuable to us. It's heartwarming to hear that our program has empowered you to increase your self-worth rating, and we're honored to be a part of your journey towards greater self-esteem. Keep up the fantastic work, and remember that we're here to support you as you continue through the rest of the program.
- Selfesteem.app Team
I am insanely frustrated.
I am insanely frustrated. They claim to answer all emails within 24-72 hours, and not only is that a lie, they also charged me an extra $30 out of nowhere, for no good reason, without permission. It’s been many days. I’d rather not get the authorities involved if I don’t have to, but they stink at confrontation and replying to emails. Conveniently, I can’t find a phone number either. I need them to reply and refund me.
2024年5月10日
自発的なレビュー
Selfesteem からの回答
We're truly sorry for the frustration and inconvenience you've experienced. Rest assured, addressing your concerns promptly is our top priority. If you've already emailed us at hello@selfesteem.app and haven't received a response, please check your spam folder as our team ensures all inquiries are responded to within 24 hours. If you haven't heard back from us, please reach out again, and we'll investigate the extra charge and work towards a resolution, including any necessary refunds. Your satisfaction is important to us, and we're committed to resolving this issue as quickly as possible.
- Selfesteem.app Team
Selfesteem からの回答
We're glad to hear that you're off to a positive start with Selfesteem.app! Our goal is to provide a supportive environment for your personal growth journey, and we're committed to maintaining a positive experience for you. If you ever have any questions or need assistance along the way, please don't hesitate to reach out. We're here to help you every step of the way!
- Selfesteem.app Team
Selfesteem からの回答
Thank you for your feedback! We're delighted that you find our lessons informative and appreciate our use of plain English. Making complex concepts accessible is a priority for us, and we're glad it's resonating with you. If there are any topics you'd like us to cover or if you have any suggestions for improvement, please let us know. We're here to support your journey towards improved self-esteem!
- Selfesteem.app Team
This is a good app…
This is a good app if you don’t need much guidance. It’s a great outline but does require dedication and deep thought. If thinking alone is hard for you, consider a therapist so it’s more interactive to keep you invested.
2024年5月6日
自発的なレビュー
Selfesteem からの回答
We appreciate your honest feedback about your experience with Selfesteem.app. While our app provides valuable resources for self-reflection and personal growth, we understand that it may not be the right fit for everyone. If you find that you need more guidance or support, considering therapy is a great option to explore. We're here to provide tools and resources to support your journey, and we're grateful for your insights. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help in any way we can!
- Selfesteem.app Team
Can't cancel. No reply to 4 support emails.
I've emailed 4 times to cancel my subscription. There's no response. Nobody there. Nobody replies. Nobody cares.
I feel that the app isn't really an app, it's a basic web page, I feel that the content and quality is very low and I found I was fed up after just a few days.
Given the lack of reply, I'll be asking the card company to do a chargeback when they try to renew without my consent.
2024年5月2日
自発的なレビュー
Selfesteem からの回答
We're truly sorry to hear about your experience and the inconvenience you've faced. This is definitely not the level of service we aim to provide. Please accept our sincere apologies for the delay in response.
Could you please email us again at hello@selfesteem.app? Our support team ensures that all inquiries are responded to within 24 hours. If you've already emailed us and didn't receive a response, we recommend checking your SPAM folder.
Rest assured, we're committed to resolving this issue promptly for you.
- Lily
It’s been helping me know what I need…
It’s been helping me know what I need to work on to improve which has always been something I struggled with
2024年4月25日
自発的なレビュー
Selfesteem からの回答
We're thrilled to hear that Selfesteem.app has been instrumental in helping you identify areas for improvement. Understanding what aspects need focus is indeed a crucial step towards personal growth. Thank you for sharing your experience with us!
- Lily
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