I emailed in June to have my subscription cancelled as per their Terms and Conditions, no response. I emailed again in July - no response. I just got charged again and I’m fuming. I haven’t even had t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ein passender Plan mit viel Background, Impulsen und Möglichkeiten der Umsetzung und Selbstreflexion . Ich kann nur selbst etwas verändern und bekomme hier wirklich gutes Werkzeug an die Hand, was mi... もっと見る
企業が回答しました
App content is on procrastination, not self-esteem. It's great if you find that you are procrastinating, but if that's not your core issue, don't bother. The content of their daily emails is great, bu... もっと見る
企業が回答しました
I never give 5 stars without a thorough experience. I'm only a few days in. It is delivering according to its promise: short daily activities that require me to be reflective. It's a web app so I... もっと見る
企業が回答しました
企業情報
当該企業による記述
The Self Esteem App is a mobile application designed to help users overcome the emotional and psychological challenges of low self-esteem. By using cognitive behavioral therapy, the app uses techniques to help users push through their lack of confidence, stop talking negatively about themselves, and make peace with any insecurities holding them back. After taking an initial quiz, users are provided with a specialized plan based on their answers. The plan includes daily lessons, life-changing insights, progress tracking, various resources and techniques, together with tools and content tailored to the answers provided.
連絡先
3.1
まあまあ
223件のレビュー
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Do not recommend
Do not recommend, after signing up for a 3 month subscription I was charged a second time 3 months later, They took over $100 from my account, said the subscription wasn’t cancelled even though I only signed up for 3 months and had already payed the payment upfront, refuse to help but here’s a 20% refund, smells like a scam to me. Not happy,
Update December 2023 I woke up to an email from the company offering a full refund for my original over charge. I am happy with this outcome but it shouldn’t have taken 4 months and a bad review.
2023年9月1日
Selfesteem からの回答
We're genuinely sorry to hear about the frustrating experience you've had with our service, and we sincerely apologize for any inconvenience this has caused. This is certainly not the kind of experience we aim to provide at Selfesteem.app.
We understand your concern regarding the unexpected charge and the subscription duration. We take this very seriously, and we'd like to investigate this issue thoroughly to ensure it doesn't happen again in the future. Could you please email us at hello@selfesteem.app with your account details and any relevant information so that we can look into this matter promptly and provide a resolution that aligns with your initial subscription?
Your feedback is valuable to us, and we are committed to resolving this matter to your satisfaction.
Thank you for bringing this to our attention.
- Lily
Such a beautiful app
So far it’s committing every day to self development and growth.
2023年8月28日
自発的なレビュー
Selfesteem からの回答
Thank you for sharing your experience with Selfesteem.app! We're delighted to hear that you're committed to self-development and growth. That's exactly what our platform is designed for. Keep up the fantastic work, and remember, consistency is key on the path to personal growth. If you ever have any questions or need guidance along the way, don't hesitate to reach out. We're here to support you on your journey to building self-esteem and self-improvement.
- Lily
A scam
I payed for the initial purchase and got some material in the first few days and then it stopped coming. And after 3 months i got a charge for 69 euros, which was never mentioned and I did not agree to this. I wrote them that I want to cancel my subscription and I that I want a refund for the last charge, which is completely unwarannted, since they are not sending any material anyway, but they are not replying and their e-mail adress apparently does not exist. It is a scam and I do not know how to get out of it. If anyone has any idea, I would really appreciate it.
2023年8月22日
Selfesteem からの回答
We are truly sorry to hear about the issues you've encountered with your subscription and the lack of communication from our end. This is not the experience we intend for our users, and we sincerely apologize for any inconvenience caused.
To address your concerns and provide a resolution, please contact us at hello@selfesteem.app with your account information and any relevant transaction details. We will thoroughly investigate your case and work towards resolving the unauthorized charge and your subscription concerns.
Your feedback is essential, and we are committed to rectifying this situation for you. We understand your frustration and want to ensure your satisfaction with our service.
Thank you for bringing this to our attention, and we look forward to assisting you promptly.
- Lily
This is a scam
This is a scam, they charge money out of your account without any notice. You are not able to see what you purchase nor to cancel any subscription! DO NOT purchase!
2023年8月27日
Selfesteem からの回答
We're sorry to hear about your experience and any inconvenience this may have caused. We take such concerns seriously and want to address them promptly. Please reach out to us at hello@selfesteem.app so that we can thoroughly investigate the situation and provide a resolution. Your feedback is important to us, and we're committed to ensuring a positive experience for all our users.
- Lily
Scam
Scam. It is not an “app.” I can’t use on my iPhone. I’ve contacted them for a refund, but no reply. When you sign up, you commit to recurring charges. The emails address comes from California, but my credit card charge incurred an international fee.
“Lily” will likely respond with how disappointed she is because they strive to blah, blah, blah.
I’m going to contact the Attorney General, because this needs to get shut down fast.
2023年8月23日
Selfesteem からの回答
We regret to hear about your negative experience and any confusion that may have arisen. We take your concerns seriously and want to understand what happened. Kindly contact us at hello@selfesteem.app so that we can investigate this matter thoroughly and provide you with the assistance you need. We value your feedback and will do our best to address the situation.
- Lily
Good app to gain foundational knowledge and a kick start to self love journey
Selfesteem app has already made just a difference. I feel more confident and focused on myself rather than constantly comparing myself to others. I am currently studying psychotherapy and this app has been a very lovely addition to allow me to be my authentic self and learn to live without a mask on. Thank you x
2023年8月23日
自発的なレビュー
Selfesteem からの回答
Thank you so much for sharing your wonderful experience with Selfesteem.app! We're thrilled to hear that the app has had a positive impact on your confidence and self-perception. It's fantastic to know that you're finding value in embracing your authentic self and shedding any masks. Best of luck with your psychotherapy studies, and we're honored to be a part of your journey towards greater self-awareness and growth. Feel free to reach out if you ever need further support or guidance. Keep shining!
- Lily
So far it’s been a great experience
Update: as of Sept 11, it’s been two weeks since I’ve deleted the app because I literally could not move past lesson 19. The “app” keeps freezing and glitching and no one from support will reach out to me and troubleshoot after numerous attempts of contact. Needs work because it’s a great concept with a lot of helpful exercises. I can’t understand why I can’t contact a support team. Disappointing
So far it’s been a great experience. I really feel like I’m digging deeper with every new lesson. I’m excited for who I’ll become once I’m done with the complete program.
2023年8月21日
自発的なレビュー
Selfesteem からの回答
We appreciate your review and are delighted to hear that you're finding value in Selfesteem.app's lessons. It's amazing to hear that you're digging deeper and experiencing personal growth through our program. We're equally excited for the positive changes that lie ahead on your journey. Remember, self-discovery is a continuous process, and we're here to support you every step of the way. Keep embracing the journey, and we can't wait to see the incredible person you're becoming!
- Lily
Improvement
Little, bite size pieces of advice to follow, at a pace that even the most stressed person can't view as overwhelming. Enforces healthy habits naturally, and leaves me feeling warm upon completion!
2023年8月22日
自発的なレビュー
Selfesteem からの回答
Thank you for your kind words about Selfesteem.app! We're thrilled that you're enjoying the format of our advice and finding it manageable, even during busy or stressful times. Enforcing healthy habits and promoting a positive sense of completion is exactly what we aim for. Your warmth upon completing each lesson is a testament to the app's intention to foster a nurturing and supportive environment. If you ever have any questions or feedback, please don't hesitate to share. Keep up the great work, and continue enjoying your journey towards better self-esteem!
- Lily
I haven’t open the app yet because I’m…
I haven’t open the app yet because I’m having an issue with my password but the emails have been great. They’re very thorough I like that very simple to read and understand.
2023年8月21日
自発的なレビュー
Selfesteem からの回答
Thank you for taking the time to share your feedback! We're glad to hear that you've found our emails helpful and easy to understand. If you're having trouble with your password, please don't hesitate to reach out to our customer support team. They'll be more than happy to assist you in resolving the issue so you can start using the app and experiencing its benefits. We're here to ensure you have a seamless experience with Selfesteem.app!
- Lily
Impressive Experience
So far, my experience with the Self Esteem app has been great. I didn't have high expectations, but it really surprised me how well written the sections were, and how thought provoking. Honestly, I sat there, thinking, "Wow!" many more times than I imagined because something clicked in my mind and made me realize something. And anyone who knows anything about psychology is aware that revelations are the first step to healing. I don't know what drew me here. It popped up on my Pinterest when I was in a low mood. I didn't think of myself as someone with low self esteem. I have had past childhood trauma and struggle with procrastination and anxiety. This app has helped me to realize that my internal voice is my mother and despite walking away 20 years ago, I've continued to let her make me feel like I'm not doing enough. I have a lot of pride, so that's a tough notion to swallow. I have to learn to be kinder to myself. Since I am not the kind of person to go to therapy and share anything with a random stranger, this app is helping me to get through these steps on my own, in my spare time.
2023年8月17日
自発的なレビュー
Selfesteem からの回答
Thank you so much for sharing your experience with the Self Esteem app! We're thrilled to hear that our content has resonated with you and provided thought-provoking insights. It's wonderful to see how you've connected with the content on a personal level and had those "Wow!" moments that can lead to profound realizations. We're honored to be a part of your journey towards healing and self-discovery. Your courage in addressing your past trauma and tackling challenges like procrastination and anxiety is truly commendable. It's heartwarming to know that our app has played a role in helping you recognize and reshape your internal voice. Remember, the path to self-kindness is a powerful one, and we're here to support you every step of the way. We're glad that the app is providing you with a convenient and comfortable avenue for self-improvement. If you ever have any questions or need further assistance, please don't hesitate to reach out. Wishing you continued growth and positive transformation!
- Lily
I’m still new but it asks good questions
2023年8月17日
自発的なレビュー
Selfesteem からの回答
Thank you for taking the time to share your initial impressions of the Self Esteem app! We're pleased to hear that you're finding value in the questions posed by the app. Asking thought-provoking questions is one of the key ways to prompt self-reflection and growth, and we're excited to have you on board. As you continue your journey with us, feel free to explore further and delve into the various features and resources that the app offers. If you ever have any insights or feedback to share, we're all ears. Here's to your ongoing exploration and discovery of self!
- Lily
Constructive ideas and advice
Constructive ideas and advice for reframing self-esteem.
2023年8月16日
自発的なレビュー
Selfesteem からの回答
We appreciate your feedback on the Self Esteem app! It's fantastic to know that you've found our content to be constructive and full of valuable advice for reframing self-esteem. Our goal is to provide users with actionable insights and practical guidance to foster positive changes in their self-perception. If you have any specific suggestions or ideas for improvement, please feel free to let us know. Your input is invaluable in helping us refine our offerings and better serve our users. Keep up the great work on your self-esteem journey!
- Lily
Having a good friend in my pocket
It is something to have on hand whenever I need to see it. I can go at my own pace.
2023年8月12日
自発的なレビュー
Selfesteem からの回答
Thank you for sharing your experience with Selfesteem.app! We're thrilled to hear that our app provides the flexibility you need to enhance your self-esteem journey at your own pace. Your journey matters to us, and we're here to support you every step of the way. Keep embracing the progress!
- Lily
Total scam. Won't refund money!
I never received access to the digital content. All requests to reset password were met with accusations I wasn't using their website correctly. They don't actually use an 'app', just a website that you're supposed to use on your phone.
I requested a refund and they stated because it is digital content they can only refund 30%. Even though I never actually received access to any of it.
I refuted the charge through my CC company. They are in Lithuani! Buyer beware.
UPDATE: They are threatening to remove my review and want me to continue to talk to their support. I have SEVERAL emails where they not only did not address the issue, they refused to offer a refund. I NEVER had access to the content. Only AFTER my credit card company went after them and disputed the charges did they finally relinquish and offer a refund, but by then my CC company had already reversed the charges without question. Seems they've had to do this before with this company, so my statement still stand:
BUYER BEWARE!!!
2023年8月6日
Selfesteem からの回答
We're truly sorry to hear about the difficulties you've faced in accessing our digital content. This is not the experience we strive to provide. It's disappointing that you encountered password reset issues and were not able to access the material as intended. We apologize for any inconvenience caused.
To investigate this matter further and provide a resolution, could you please reach out to us at hello@selfesteem.app? We would like to make things right and ensure that your concerns are addressed appropriately.
- Lily
Thought provoking
The exercises are thought provoking and make you dig down to answer questions that you have not been able to deal with previously.
2023年8月11日
自発的なレビュー
Selfesteem からの回答
We appreciate your thoughtful review of Selfesteem.app! It's fantastic to know that our thought-provoking exercises have helped you delve into unexplored questions and provide insight. We believe in the power of self-discovery, and we're glad our platform is aiding you in this process. Keep unearthing those meaningful answers!
- Lily
Finally a platform for healing
I finally have a platform where I can write down my thoughts and feelings while learning from the tools provided
2023年8月9日
自発的なレビュー
Selfesteem からの回答
Thank you for your kind words about Selfesteem.app! We're delighted that our platform offers you the space to express your thoughts and emotions while benefiting from our tools. Your growth and learning matter to us, and we're here to provide the support you need on your journey.
- Lily
I’ve been on the healing journey for a…
I’ve been on the healing journey for a while, but for some reason i kept hitting emotional dead ends when it came to understanding my core essence. This app really helps me wiggle out the important aspects of my social relationships and self esteem in a way that feels calm and directed, yet fresh and the user interface is very approachable. I’ve been trying to do a few lessons a day to maximize my one month subscription and i feel like its really been worth it. I’ve kind of been avoiding therapy because i felt like they were a bit too simple and i could manipulate them to not see the deeper issues. I like the wording of this app, feels intimate, imploring but not attacking or degrading. They knew they’re purpose, stuck to, it and its nice to be able to do this with just myself instead of having noise from a head talking to me when all these emotions are drudging up from the questions. I’m also more of a writer anyway so it felt pretty refreshing to have journal prompts given to me. I feel myself healing my self esteem and concept and it feels really good to have a simplistic yet well-though out app service that does the trick. worth it, especially if you are not feeling the best all the time and want that idea of someone to talk to without actually talking to another human, even though good things are in your life and/or you need a pick me up to embark on a new chapter by reconnecting to your authentic self.
2023年8月10日
自発的なレビュー
Selfesteem からの回答
We're truly grateful for your thorough and heartfelt review of Selfesteem.app! It's wonderful to know that our app has become a source of guidance and healing on your journey. We designed it with care to create a safe and nurturing space for self-exploration. Your progress is inspiring, and we're honored to be a part of your healing process. Keep embracing your authentic self!
- Lily
Added to my morning routine
I start just 3 days ago and I introduced it to my morning routine before yoga and meditation to set goals for the day and improve my relationship with myself and others. I find the content interesting and the illustration beautiful.
2023年8月11日
自発的なレビュー
Selfesteem からの回答
Thank you for sharing your experience with Selfesteem.app! We're excited that our content and beautiful illustrations have become a valuable addition to your morning routine. It's great to know that you're finding the content engaging and beneficial for your self-improvement journey. Keep nurturing your relationship with yourself and others!
- Lily
Selfesteem experience
I really enjoy this app. It’s easy to use and although I made just a lesson, I feel better. I feel confident that I’ll get the most of it. Xoxo
2023年8月11日
自発的なレビュー
Selfesteem からの回答
We're delighted to hear that you're enjoying Selfesteem.app! Your confidence in the app's potential means a lot to us. Our goal is to provide a user-friendly experience that supports your well-being. We're excited to accompany you on your journey of growth and positivity. Much love!
- Lily
After using this app a few days I feel…
After using this app a few days I feel like I can gain some insight to things going on with me. Hoping for much progress!
2023年8月11日
自発的なレビュー
Selfesteem からの回答
Thank you for your feedback on Selfesteem.app! We're glad to hear that our app is already offering you insights into your personal journey. Progress takes time, and we're here to support you every step of the way. Keep exploring and growing!
- Lily
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
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